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    I'm BACK! Comments on new config welcome:)

    Discussion in 'Alienware' started by sleey0, Jul 19, 2009.

  1. raven82

    raven82 Notebook Geek

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    Wanted to put this out there. I ordered my M17x the 29th of last month and hope to receive it tomorrow or Friday. Getting to the point of my post; when I saw the price difference when I clicked on the link that sleeyO posted I decided to contact my Sales Associate. Sent him an email with a comparison of my order and a saved cart with the same config via the link. The difference was just over $400.

    An hour later I received a call from the associate explaining what we could do. It came down to speaking with the SRS department or returning the unit and making an entirely new order. Spoke with the SRS department and was able to obtain a $300 price difference refund. I know it's not $400, but it sure beats waiting another month for my unit.

    If anyone wants it, the SRS department # is 800-247-2076 or 1-800-624-9897 ext. 508-7319. Gotta add, my sales associate was the best I have dealt with in some time. Guys like him could bring more people back to the dell name.
     
  2. ThaDutchy

    ThaDutchy Notebook Evangelist

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    I got a 10% discount and a backpack to come with it, by just calling to Dell. It was very easy actualy. Saved me up around €300 (incl. backpack). This is round about $425, and that for just a phone call!

    But then again I am in Europe, where the prices are almost exact the same in Euro's as it is in Dollars, so what's gain here...
     
  3. viilutaja

    viilutaja Notebook Consultant

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    So what are you saying here, i just need to phone them and say that i want 10% discount and they give it to me :) ? Regardless where you live in US or EU?
     
  4. ThaDutchy

    ThaDutchy Notebook Evangelist

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    No, just start to talk to the rep and make sure he knows your really interested in the M17x. Also make sure you tell hem/her there are other cheaper notebooks out there in which your interested (i.e. Toshiba Qosmio X300/X305 in the US - Clevo etc.etc.).
    Then I started about specs and that in Europe everything is overpriced so i made comparisans to the US. After some time on the phone with him, I started about the price and such. He just simply told me he could give me a 10% discount... After that I started about the backpack and he e-mailed me (after he spoke to his manager) that it was okay and I could pick a backpack. It is after all a lot of money your spending here. So a little gift was - so to speak, in my case the decision to actually buy it. ;)
    And voila an order is born.

    I don't know if it works this way in the US, but it did work here. :D
     
  5. viilutaja

    viilutaja Notebook Consultant

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    How long where you on phone with im :D I don't know if i am that good of a salesman to buy a laptop like that :p .
     
  6. sleey0

    sleey0 R.I.P. AW Side Topics

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    Here in the US there is no wiggle room for discounts. It makes sense because EU customers are getting a$$ raped, so I'd hope you guys are getting some discounts when calling in....
     
  7. ThaDutchy

    ThaDutchy Notebook Evangelist

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    If you don't try it, you just wouldn't know.

    Normaly I am not such a sales person aswell (and I am Dutch?!). But before you call them write down what points you want to talk about and what your budget is, I called with a small paper list which I worked my way down with the Rep. Like you can see, I managed to fix the discount...

    And if it isn't to your likings, just do not order! Call back another day or let them get back to you.
    After all you are the customer and they want to sell you something. ;)
     
  8. viilutaja

    viilutaja Notebook Consultant

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    Thanks for the good tips! Altough, i have a friend in US. Maybe i can order from US and let her ship it to Estonia. I REALLY like this new m17x. Sweet from inside out :)
     
  9. LosAngeles

    LosAngeles Notebook Geek

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    I HAVE TO GIVE MAAAD PROPS TO YOU RAVEN82 I DID EXACTLY WHAT YOU DID AND JUST GOT A $300 REFUND.... THANKS TO SLEEPY AS WELL FOR PROVIDING THE LINK..... MAD PROPS TO YOU BOTH. :)
     
  10. LosAngeles

    LosAngeles Notebook Geek

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    i may not know much about technicality or benchmarks or how to's etc... on this machine, but when you guys help put money in my pocket..... man, i got your back on anything else...!


    and to raven, its people like you, where there will always be people lookin out for you dawg... as you do for them.

    THANKS AGAIN! :D
     
  11. 4st3risk

    4st3risk Notebook Evangelist

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    ^ Where did you order it from? Dell USA?
     
  12. LosAngeles

    LosAngeles Notebook Geek

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    Yup.
    the dude on the phone said, ok $300 back to my visa.

    :cool:
     
  13. viilutaja

    viilutaja Notebook Consultant

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    So the ordered m17x specs are in you signature? If its not too impropriate to ask, how much you got it for, after the $300 discount?
     
  14. LosAngeles

    LosAngeles Notebook Geek

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    Yup those are my specs. total AFTER $300 off is $2984.37

    Original price: $3284.37 with tax & shipping.
     
  15. LosAngeles

    LosAngeles Notebook Geek

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    with the $300 im going to buy:

    2x 500GB Hard drives

    and a case of new castle beer.
     
  16. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    dam you all!

    How am I supposed to be happy with my whitebook when you come up with deals like this!?!
     
  17. Quadzilla

    Quadzilla The eye is watching you

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    Well if this SLI cable does not fix my issue im going to be returning my system then reordering i think . Seems now there is only about a 2 week turn around on a new system and if i ask for a replacement thats going to take about the same amount of time and i wont save any $$ that way either.
     
  18. nobodyshero

    nobodyshero Notebook Speculator

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    Awww ;(. Sux to hear that not only did you get somewhat of a lemon M17x, you got a lemon Q9200. Boy, you can never get the luck on the big gaming machines can you ? ;P
     
  19. Quadzilla

    Quadzilla The eye is watching you

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    I sure cant my friend :(. As the saying go's "Its always something"
     
  20. sleey0

    sleey0 R.I.P. AW Side Topics

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    Quad

    I guess I have been out of the loop... What's wrong with your M17x? And the QAVS Q9200 was no good?
     
  21. raven82

    raven82 Notebook Geek

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    I wish you better luck in the future quad. My bad luck in the past was with cars.
     
  22. Quadzilla

    Quadzilla The eye is watching you

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    Yep the Q9200 worked until you touched any of the OC and then Bluescreen galore.

    Then yesterday i started to get Blue flickering when SLI was enabled in games and found the thread(using search ;)) and saw that Neoclasscl had the same issue as i had so i phone up dell spent 2 hours diagnosing the problem as best possible and in the end there going to ship me the SLI cable. We shall see if that fixes the issue or not and if not ill probably do a return .
     
  23. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Dam, that is rough. Best of luck man
     
  24. sleey0

    sleey0 R.I.P. AW Side Topics

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    You gonna re-order if you return? Or wait and see how things shake out?
     
  25. Quadzilla

    Quadzilla The eye is watching you

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    Well seeing as this is the best notebook i have ever owned it would be hard not to want to re order but waiting 2-3 weeks again might very well kill me in the process . Ill have to make that decision when and if the time comes.

    I am hoping the cable fixes it and i am on my merry way to happiness but i know if it doesnt i dont think im going to start adding new GPUs etc to a 2 day old machine either .

    There pumping these things out so fast now that it has me abit concerned about the amount of time being spent on testing.

    Only upside to having them issue a replacement is if i have 2 machines infront of me then i can take the good and bad from both like one might have a better screen etc and i wouldnt be without a machine in the meantime .

    Downside to not returning and reordering would be the $$ i could save and apply towards a Qx9300.

    Lots of decisions that quite frankly i dont even want to think about cause i just got the darn thing less then 72 hours ago :(.
     
  26. sleey0

    sleey0 R.I.P. AW Side Topics

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    Sorry, bro.

    I feel for ya. I hope you get everything worked out....
     
  27. Megacharge

    Megacharge Custom User Title

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    Sorry to hear about the bad news, first no dice on the quad and now blue flickering issues, yikes, I hope you get it all sorted out in a timely fashion.
     
  28. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    When is the cable coming in?
     
  29. Quadzilla

    Quadzilla The eye is watching you

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    Got some automated call this morning saying it was coming tomorrow and a tech would be contacting me , i made it very clear i didnt want a tech to touch my machine and i was going to handle it myself . not sure if thats just an automatic thing that happens when they ship you a part regardless of whether anyone is actually coming or not .
     
  30. Jubal

    Jubal Notebook Consultant

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    Sorry to hear that Quadzilla, good luck with everything.
     
  31. Quadzilla

    Quadzilla The eye is watching you

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    Thanks for all the kind words everyone :) . Having no luck with then Q9200 then the Blue flickering sure has zapped my desire to even want to use the machine till i get it straightened out .
     
  32. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Not even to try benching with one card? You gotta be itching to do it.
     
  33. Quadzilla

    Quadzilla The eye is watching you

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    Lol i was itchin when i tossed in that quad then the itch went away almost immediately .Ill run a few in abit here just for giggles .
     
  34. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    I know I have a Vantage with a single gpu. I'll have to find it.
     
  35. Quadzilla

    Quadzilla The eye is watching you

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    i can run dual ill just see the blue flicker . its pretty faint but totally noticeable basically like a blue pulsating light going thru the screen ontop of what ever your looking at .
     
  36. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    The P8600 is in right now? My stock score with the x9100 was either 10.3K or 10.6K, I don't remember.

    I've been testing the 190.38 drivers today and they seem rock solid for gaming. Just not benching but I didn't push them too hard.
     
  37. Megacharge

    Megacharge Custom User Title

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    I should be getting my M17x with dual 260M's next week, spoke to a rep about my order status, and they said it should be ready to ship in one to two days.

    Hopefully I will get it next week, and I can run some benchmarks, can anyone help me out with Vantage if you know what I mean?
     
  38. The_Moo™

    The_Moo™ Here we go again.....

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    @ Quad

    have your machine apart when he gets there and ask him to give you your cable and then you put t back together


    Mine was pretty cool about it since he didn''t have to do anything
     
  39. sleey0

    sleey0 R.I.P. AW Side Topics

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    You sound like me quad. lol

    Over all these years I have yet to let any tech touch my Dell laptops.

    I even used to skimp on the warranty. Dell used to have a mail-in only (return to depot) and it was dirt cheap. I got that to save money because Dell would still send me the parts! To bad they don't have that warranty option anymore.

    Anyway, good luck quad :D
     
  40. Quadzilla

    Quadzilla The eye is watching you

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    Oh dont worry Moo that was my plan all along. I did this in the past and when they showed up they were a tad puzzled but usually understand when its so precious to someone .
     
  41. zfactor

    zfactor Mastershake

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    so maybe the quad was not the issue after all??
     
  42. The_Moo™

    The_Moo™ Here we go again.....

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    no the SLI cable was bad
     
  43. Quadzilla

    Quadzilla The eye is watching you

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    Nah my SLI cable is fubar . Nothing to do with the CPU .

    I can run this crappy P8600 at 1333FSB and 1333 RAM so it was the CPU and not the ram like i had maybe thought it was .
     
  44. BIGX333

    BIGX333 Brazillian Overclocker

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    Quad have so much anger with this poor P8600 :D
     
  45. Quadzilla

    Quadzilla The eye is watching you

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    ROFL its a turd as far as im concerned . 3.0ghz or not, 3megs of cache is just junk. Its fine now though i mean atleast the thing works lol and thats about all i have good to say about it .
     
  46. The_Moo™

    The_Moo™ Here we go again.....

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    pounding out 50 FPS in RE 5 with my single 260 so im happy

    and easily maxes all my other games
     
  47. BIGX333

    BIGX333 Brazillian Overclocker

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    While i agree that 3mb per core is a must (well... at least in dual) i have to say that I'm a bit curious about why u feel it "turd" :D . Is a pretty good process after all :p
     
  48. Quadzilla

    Quadzilla The eye is watching you

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    I shutter at the thought of even running a dual core in my machine to be honest . I have had quadcores in my computers since the day they were available so just the idea of any dual core and then the lowest of the low end ones just makes me uneasy .

    This is just my personal opinion though and many people have good reasons why they do or dont need a quad but since were all entitled to have an opinion (you know free will and all that stuff) then mine stands as i dont like dual cores .
     
  49. MrButterBiscuits

    MrButterBiscuits ~Veritas Y Aequitas~

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    I think Quadcores are worth their weight in gold... but I will admit there are many people who do not need a Quad right now... and when they do they can pick one up for cheaper.. the way I see it is we are ahead of the game!
     
  50. SlikRik

    SlikRik Notebook Enthusiast

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    So, sorry if this has been addressed already... I used a link provided earlier to get the 7% epp discount and the e-value code. I have saved that to my cart. My questions is about the epp. I haven't ever used that. Aren't I supposed to supply some epp sales person code? I don't have one.
     
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