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    Intel Press Release - Sandy Bridge Issue - What does this mean for the M17xR3?

    Discussion in 'Alienware' started by BatBoy, Feb 1, 2011.

  1. 956pino

    956pino Notebook Enthusiast

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    Wow I don't know why they keep calling u to cancel, that only happen once to me to a guy I had already talked to and only when I call to ask about my edd they ask and I say no, but that is just weird that they consistently keep asking you specifically
     
  2. xxSovereignxx

    xxSovereignxx Notebook Enthusiast

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    What are your specs and what country are you in?
     
  3. xxSovereignxx

    xxSovereignxx Notebook Enthusiast

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    @dookie11

    I also ordered mine with the 2720qm, 460m, 60hz1080p screen and mine still says in production with my EDD at 3/30 (it's been changed like 3 times) and I've gotten a message saying that I should cancel mine and reorder with a different CPU because of the "sandy bridge issue" which is a load of bs since the CPUs weren't affected.
     
  4. cedarbrook

    cedarbrook Notebook Enthusiast

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    Portland OR USA

    Intel Core i7 2820QM 2.3GHz (3.4GHz Turbo Mode, 8MB Cache)
    8GB Dual Channel DDR3 at 1333MHz (4DIMMS)
    17.3-inch WideFHD 1920x1080 120Hz WLED w/ NVIDIA 3D Vision Bundle
    1.5GB GDDR5 Nvidia GeForce GTX 460M
    1.5TB Raid 0 (2x 750GB 7,200RPM)
     
  5. cedarbrook

    cedarbrook Notebook Enthusiast

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    It change only the status, the EDD still 4/13 this is not right in opinion, I guess the EDD must change if the status is in delivery preparation
     
  6. xxSovereignxx

    xxSovereignxx Notebook Enthusiast

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    It seems funny how all the people posting that their status is changing to something indicating production is complete got theirs with either a 2630qm or 2820qm.

    Idk if it matters but I'm in San Jose CA.
     
  7. cedarbrook

    cedarbrook Notebook Enthusiast

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    I don't know what to tell, status change from "in production" to "delivery preparation" the EDD didn't change and my account it's not been charge......I thing if it's really in delivery preparation then my account supose to be already charge......
     
  8. xxSovereignxx

    xxSovereignxx Notebook Enthusiast

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    My Dell account has been charged but they haven't sent me the bill yet. If I remember correctly Dell said they won't send the bill till it ships. And like I said a csr told me to cancel and reorder with a different CPU and said it won't ship till mid April.
     
  9. cedarbrook

    cedarbrook Notebook Enthusiast

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    In my opinion they (csr) don't know what to tell,every csr I talked it tell me different, it will shipp in mid april, we fix the issue and will be soon available and bla bla bla every one that I call.....so I think they don't really know what to tell.........
     
  10. xxSovereignxx

    xxSovereignxx Notebook Enthusiast

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    Agreed. Hopefully mine changes tomorrow.
     
  11. cedarbrook

    cedarbrook Notebook Enthusiast

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    Good Luck for the best......
     
  12. Typecast

    Typecast NBR's Tamed Zombie

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  13. zippys007

    zippys007 Notebook Geek

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    Does anyone see where you can add an extra battery? It says you can but it only has an extra AC adapter ><
     
  14. pcgeek

    pcgeek Notebook Consultant

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    Nice catch Typecast +1. Glad to see the price of a system comes out exactly what I had orderred. Only, if I orderred now, the estimated ship date would be 2 1/2 weeks earlier than my current one.
     
  15. JediBonas

    JediBonas Notebook Enthusiast

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    Thanks for all the updates everyone. After checking my order status online (no change, still EDD of 3/30) I decided to call the 1-800 number and my order now says shipping preparation (yesturday it still said "in production" with no further info). So we shall see :)
     
  16. sammy95

    sammy95 Notebook Enthusiast

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    IT's BACK!!!!
    CLICKY!!!

    I told you guys it would be on the 3rd of march ;) ;) ;)
     
  17. goonshow

    goonshow Notebook Guru

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    my status changed to delivery prep. as well and i ordered a 2720
     
  18. ECKS

    ECKS Notebook Prophet

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    It's back! And with the 6970! But it's not yet available on aafes :(
     
  19. Typecast

    Typecast NBR's Tamed Zombie

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    Oh. Hey dude, Can you update us if the aafes deal was back? Thanks!
     
  20. Irrational23

    Irrational23 Notebook Consultant

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    Has anyones computer actually shipped???

    I just talked to customer care... and they still claim that the old orders will not ship until april.
     
  21. 956pino

    956pino Notebook Enthusiast

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    We know more than them, cr's just say whatever will shut us up.. Even when I found out that they got new shipments in and i thought they wouldve been informed by now, yesterday I figured that non of them know anything about it other than it was recalled ( which is new news to them)
     
  22. chemjoey

    chemjoey Notebook Enthusiast

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    mine just got updated with "in production, in the Boxing phase" with an EDD of 9March with 2 day shipping so ill know monday if it ships
     
  23. Stoff96367

    Stoff96367 Notebook Guru

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    It's on AFFES now but no 30% off.
     
  24. goonshow

    goonshow Notebook Guru

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    just spoke to a csr rep who told me that my order is ready to ship they are just waiting for a tracking number to be generated so that they can send it out. i hope this is true and i can finally stop calling them i think ive started hearing "2 tones followed by a brief pause" in my sleep
     
  25. cedarbrook

    cedarbrook Notebook Enthusiast

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    what it's the status??? of your order?? it's delivery preparation??
     
  26. goonshow

    goonshow Notebook Guru

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    yes, yes and yes. funnily enough my edd is still 4/13 lol
     
  27. The_Shirt

    The_Shirt Notebook Evangelist

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    Big roger on that. Glad I kept my order in place...$768 more speccing it on AAFES now.

    Hmmm...maybe that's why they want everyone to cancel :D .
     
  28. K-nabeesse

    K-nabeesse Notebook Consultant

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    Mine just passed in production today, i'm in france

    2820QM and 6970M
     
  29. Gryphyn

    Gryphyn Notebook Consultant

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    I'm still waiting to find out if I can modify my order under AAFES to the 6970M without blowing the discount.

    If not I'll just live with the 460M until I need something more and then upgrade it myself.
     
  30. Stoff96367

    Stoff96367 Notebook Guru

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    So glad i waited too. Going to stay with the 460M too never had good luck with ATI cards.
     
  31. xxSovereignxx

    xxSovereignxx Notebook Enthusiast

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    Yay with the 1800alienware thing it says my order is being prepared to ship.
     
  32. Gryphyn

    Gryphyn Notebook Consultant

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    I've had the misfortune of having three Geforce 7800/7900's burn out in my wife's Inspiron E1705, and a desktop 8800 GTS that gave me endless problems due to a driver issue Nvidia knew about but determined was not important enough to program around. I have no issues with their performance, but can't feel good about using one if something else is available. (Hoping to recover the $$$ I spent repairing those cards via the class-action lawsuit.)

    In other news, my aafes rep responded that he put forward the request to dell to modify my order to the 6970M, so we'll see what happens. My EDD hasn't changed, and progress is still "In Production."
     
  33. kalgi21

    kalgi21 Notebook Guru

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    I hope you get what you want, I'm having some regrets since all that wait was like nothing for me.

    I might return the system that I'll be getting after one week or so to get the 6970(Will wait if the 485 aftermarket upgrade will work).

    @Topic
    I was able to expedite mine this afternoon and also upgrade the shipping to NBD. I just hope I'll see some changes on my order status soon.
     
  34. Irrational23

    Irrational23 Notebook Consultant

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    What number did you call? My rep told me they cannot expedite and they are not shipping out any systems :(
     
  35. Mintendo

    Mintendo Notebook Enthusiast

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    I'm also considering on swapping the 460 with the 485 eventually after i get my laptop. (mine still says 'in production'. ordered on 1/28/11) Anyways, after some googling, how Would one get a hold of the 485's?
     
  36. ECKS

    ECKS Notebook Prophet

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    Read below.

    Nah, aafes isn't shady. They're really kind when it comes to this kinda thing.

    You've got to cancel and reorder through aafes, mang. Check my pm also.

    Your order is not expedited simply cuz they changed it to NBD. They did that as common courtesy for us all. Sorry to bust yer ballz :(


    Anywhoo, my usual daily updates are as follows:

    So I spoke to a csr supervisor today (same cat that I spoke to yesterday). He cancelled my order almost instantly lolz. Then he instructed me to call aafes and to reorder. So at lunchtime, I called aafes, and spoke to the dell rep. He acknowledged the cancellation, and said that he will relay the message to his "point of contact" at dell, who will call me tomorrow so I can reorder and get the config I want (cuz the R3 wasnt available on aafes this afternoon 1pm PST). In a nutshell, I basically have "store credit" with aafes, and the 30% discount remains. I will also have the 30% discount for the upgrade to the 6970, and the upgrade for my warranty. Unfortunately, they cannot offer me the discount for accessories (a pair of Logitech steering wheels LOLZ).

    Overall, I'm pretty satisfied with the way they handled this within the last couple of days. The aafes guy remembered me, and we both laughed it off. Hope things will go well tomorrow when someone at dell is "supposed to call me." Otherwise, I will just call aafes and get it sorted out, since most of you say that the R3 is back on aafes's systems.

    For those of you who missed out on the 30% deal on aafes, stuff's still 10% off, and of course no tax and free shipping. If you do decide to order, you might wanna try calling dell when your system is "In production" and ask them to change it to NBD for ya.

    If you have any other questions or concerns, feel free to pm me or reply to this post.

    Thx guys for always being there for me :)

    ^^ You can tell how much happier I am today, compared to the entire month of February lol. I admit that I really am happy about this, and hope things turn out well for ya'll.
     
  37. vikingrinn

    vikingrinn Notebook Evangelist

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    +1 nice! ;)

    see that, good things do ndeed come to those who wait! :p

    be sure to update that sig when you've finally gotten it ordered to your desired specs dood! :cool:

    congrats, and njoy! :D
     
  38. ECKS

    ECKS Notebook Prophet

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    Thanks. Check ur pm box.
     
  39. 956pino

    956pino Notebook Enthusiast

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    Is the 6970 really worth the extra $$$ for gaming? If it is might consider doing the same with aafes
     
  40. The_Shirt

    The_Shirt Notebook Evangelist

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    Sorry, should have been more clear. AAFES has always been good. I was referring to the reports of Dell csr's constantly harping on folks to cancel and reorder. While it could have been csr's trying to make commission (which seems unlikely due to the consistent barrage across all csrs reported here), I suspect it was more Dell pushing due to pricing errors and such.

    Anyway, glad it's all almost over and we can all get back to what we like doing best!
     
  41. ECKS

    ECKS Notebook Prophet

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    +1 rep for positivity and optimism which I find hard to create out of this whole situation. Hope I get the phone call from the dell contact today. Otherwise I'm just gonna call aafes directly and do it the "right way" since the R3 is now up for order on there. Or maybe I should just call aafes directly, so I don't have to wait for the dell person to send a quote back and forth to aafes.
     
  42. Typecast

    Typecast NBR's Tamed Zombie

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    So dookie, What specs are you now getting?
     
  43. ECKS

    ECKS Notebook Prophet

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    The same as my old one in my sig but with the 6970 instead. Now before I go get ready for work and leave home, you guys are SURE that the 6970 has switchable graphics, right? Cuz the laptopmag article states that it has "automatic switching" which refers to the 460m only. Unless I'm missing something else here.

    Please advise. TYIA!
     
  44. Typecast

    Typecast NBR's Tamed Zombie

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    It will be the same like the 6870m for sure, So no worries! Thanks for the heads up on the aafes. Finally, Our r3 problems are solved. Few more weeks and we will enjoy our systems! :biggrin:
     
  45. ECKS

    ECKS Notebook Prophet

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    Switchable like the 6870? That means 5hours+ battery for sure? !!! WOO!!!
    (please confirm this statement before I go take a dump lolz)>
     
  46. Typecast

    Typecast NBR's Tamed Zombie

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    Not sure for the 5hours, but still it would be an advantage on the 460m. :D
     
  47. Gryphyn

    Gryphyn Notebook Consultant

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    Yeah, it should work just like my wife's HP, where you can tell it to either 1) automatically switch when I'm on battery (screen flashes dark for a second when it switches) or 2) tell it not to switch unless you tell it to.

    The biggest difference is since Optimus always runs the video through the IGP, you don't get that screen flash when it switches between the IGP and the Discrete GPU. With AMD/ATI switchable graphics, it flashes for a second because it is actually switching sources. It works just fine.
     
  48. ECKS

    ECKS Notebook Prophet

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    Okay. So switchable for sure, right? I'm too anxious, and really need to go poop, so I'm hoping someone says YES to this :)
     
  49. Typecast

    Typecast NBR's Tamed Zombie

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    Hold on, I remembered reading before that the 6970m has like a optimus. But im not sure with this. I think someone saw this at dell UK site.
     
  50. Gryphyn

    Gryphyn Notebook Consultant

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    I've seen lots of people say the 460M is more than adequate for todays games, and can run just about everything at max. The 6970M is said to be about 33% more powerful on average. You most likely won't need it right now, unless you plan to drive a much higher resolution external monitor, so to me the real question is: how often do you buy a new laptop?

    I generally hang onto laptops for several years (My XPS M1530 has lasted me three I believe), so I'm willing to spend the extra dough for a bit more performance that will carry me a bit further. If, however, I was somone who was buying a new laptop every year, I'd save that $175 and chuck it in the bank for the next one.
     
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