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    Killer Wireless Discussion Thread - Look for Solutions and Ask Questions Here

    Discussion in 'Alienware' started by 7idal, Sep 19, 2012.

  1. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Check the hardware ID in Device Manager, Google it and you will know in a matter of seconds which WiFi card yours is.

    HWID-WiFi.jpg

    Google.JPG
     
  2. Mullrof

    Mullrof Notebook Consultant

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    cool.
    installing atheros driver disabled my wifi card in killer network manager.
    Any way to get it work stable and to enable in the manager to software control lag?
     
  3. Unconnected

    Unconnected Newbie

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    EDIT 9.17.14 : Turns out this was not a permanent fix. It seemed stable for a few days then began acting up again, although not as badly, not losing connection completely. Then I downloaded via torrent a 1 GB video and noticed the connection was cut similar to how it behaved before, and from there continued to do so whether gaming or otherwise.
    I tried updating drives although i was running the most recent already. Then i tried drivers mentioned here being stable but the issue persists. Even with bluetooth disabled.
    Done with this piece of crap. I ordered the Intel Ultimate N 6300.

    I have an Alienware M17x R4 that I spent extra building to get the killer wireless n 1103
    Ever since I got it back in 2012, I haven't been able to use the wireless. I tried everything with new drivers, old drivers, although I don't think I tried generic windows drivers for it yet. But it was constant connection drops, just like everyone describes. Still shows full bars, but limited connectivity, etc.

    At any rate, I had to register to share in case anyone else is STILL fighting with it like I was.

    Disabling Bluetooth in the startup bios fixed it completely.

    I tested it last night with planetside 2 which used to make the connection drop every minute or so. I played for 3 hours at peak time with 0 drops.
    It sucks I can't use the bluetooth anymore, but I only used it for the first time this week pairing a playstation controller. I suppose I can deal with a short USB cable instead.
     
  4. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    After upgrading to the Wireless-N Killer, I started getting Random BSODs on both Windows 7 and 8 and I reserached this on Google, it seems to be a problem with the Killer Bandwidth Control. Since this upgrade gave me a lot of headaches, I reverted back to the stock AC Wireless Broadcom that came with the laptop. Never buying this Wireless-N Killer crap again
     
  5. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    The Killer 1103 card has had a tons of problems. I have not had any of those same problems with the Killer 1202 cards I have installed in two machines. I am not sure why 1103 sucks so bad, but the 1202 has been as trouble-free for me as the Ultimate-N 6300... rock solid.
     
  6. Unconnected

    Unconnected Newbie

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    Could the bluetooth interference with the 1103 on WIFI cause the bluetooth range to be hampered?
    I had just set my PS3 controller to work over bluetooth, but the range was ridiculous. I'd have serious input lag/loss if over 3ft away from my laptop. But I know the playstation can communicate with its controllers through walls.

    Do you think the 1202 would be significantly better in this case? It would be nice to at least have the bluetooth option open. Otherwise I'll just say heck with it, and be grateful at least the wifi is working now.
    I have a nervous habit where I check to make sure my CAT5 cable isn't working its way out of my laptop (it wouldn't latch) and now when I go to check it theres nothing there. :)
     
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  7. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    I suppose anything is possible when it comes to interference. I have never owned the 1103 WiFi cards, so I cannot say if that could be happening based on personal experience.

    I love Bluetooth and use it for a number of things. I have not seen any issues with the 1202 Bluetooth range being problematic. I have not specifically tested that, but I am not having any issues with connection drop-outs in normal use.
     
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  8. projectseahorse

    projectseahorse Notebook Enthusiast

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    Hello All,

    I have a killer n 1202 card that came with the MSI GS70. After upgrading to windows 8.1 from windows 8, the Killer N adapter has been having difficulties stay connected to the house's wireless N router. It would stay connected and work for a little bit then it would either disconnect and show a limited connectivity or it would stay connected to the internet but just runs very slowly. Most of the time troubleshooting would fix the problem for a brief moment before relapsing.

    I contacted MSI tech and they send me a driver update that they stated fixed the problem, but the update did not help. I did notice that when I go to the coffee shop I would be able to stay connected to their router, just not the one at home. However, every other devices in the house all connect to the router with no problem.

    I have searched everywhere on google and tried all the possible solution with no luck. Any help is greatly appreciated and I will be forever grateful!.


    PS: I read somewhere that one of the solutions is to change the frequency from 2.5 ghz to auto under the advanced tab in the wireless adapter configuration, but a visit to my wireless's configuration's advanced tab offers no such option to change the frequency. Does anyone know any custom driver for Killer n1202 that would give me accessibility to those options? Thanks again!
     
  9. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Try this:

    Killer™ e2200, Wireless-N 1102, 1103 and 1202 Driver 1.1.38.1281
     
  10. projectseahorse

    projectseahorse Notebook Enthusiast

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    Hello Ferris23,

    Thank you for your help. I had previously tried that driver version already and it did not work. However, just to be thorough, I downloaded the driver from your source and installed it with "run as administrator" option after disabling the antivirus. The wifi problem persists. Please help! Thank you!
     
  11. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    to be honest with you, I have a Broadcom BCM4352 802.11ac Wireless so I upgraded it to the Wireless-N Killer 1202. No matter what driver I tried, ones from DELL and the latest ones from Qualcomm, they all gave me random BSODs because of the bandwidth control filter. I didn't wanna turn it off because that defeats the whole purpose of me getting this card. So I went back to my stock Broadcom BCM4352 802.11ac Wireless which at least connects @ 866 MBPS since it's AC not N technology.

    I have seen nothing but problems with all Wireless-N Killer cards. They sound so powerful yet their shoddy driver support from Qualcomm desctroys an alabeit great WLAN card.
     
  12. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Poor drivers indeed. The most stable drivers are the windows update ones (just uninstall your any Killer drivers and let windows find the generic one for the chipset. You lose the bandwidth control, but its worth it since you get your stability back.

    Make sure you have your phone or ethernet connection for internet whilst windows finds the generic drivers.
     
  13. projectseahorse

    projectseahorse Notebook Enthusiast

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  14. projectseahorse

    projectseahorse Notebook Enthusiast

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    Hello DDDenniZZZ

    I uninstalled the wireless driver through the driver's configuration. However, i'm not sure how to let my windows 8 find the generic driver for the killer n1202 adapter.

    I tried windows update but it was unable to find anything. I tried add a hardware and it identified the problem that I need a driver for the network adapter, but it was unable to find one. If I use the update driver software through device manager, the "search automatically for updated driver software" option was unable to find one for me. If I go through the "browse for driver software on your computer", it would just install the driver file I have from Qualcom. If I pick the "Let me pick from a list of device drivers on my computer" I would not be able to find a suitable driver under the Qualcom tab.

    How do I find the generic stable driver you were talking about? Please help, anyone. Thank you very much!
     
  15. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Hmm weird, it should find one, try a couple reboots. (I had the 1103 card though) so that might be easier to find the generic driver.

    Looks like the 1202 is based on the atheros AR9462 so generic drivers for that chipset should work.

    https://www.atheros.cz/atheros-wireless-download.php?chipset=76&system=6
    Try these drivers they were ok for me for a while but the windows one should be best.
     
  16. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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  17. projectseahorse

    projectseahorse Notebook Enthusiast

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    Hello DDDenniZZZ and Ferris

    DDDenniZZZ: Thanks for the link to the custom drivers. I'm running on Windows 8.1 while the linke says the OS is for windows 7, is that still okay?

    Ferris: Thank you for the program. Ill try that and let you know how it goes!

    Thank you all for the help!
     
  18. s1rrah

    s1rrah Notebook Evangelist

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    Have any of you folk had issues with JUST the bluetooth functionality of the 1202 driver suite?

    My Wi-fi works fine but I've never been able to get bluetooth to work.

    What I see in device manager looks like this:

    1. In Windows 7 64bit device manager,there are two options listed under "Bluetooth Radios":

    >OPTION one reads: Generic Bluetooth Adapter
    >OPTION two reads: Microsoft Bluetooth Enumerator

    2. Also in device manager, under "Other Devices" there are two items with yellow exclamation points:

    >OPTION one reads: "Bluetooth Peripheral Device"
    >OPTION one reads: "Bluetooth Peripheral Device"

    Otherwise, the bluetooth icon shows up in my task bar but I can never "find" any devices when searching ...

    I opted for the Killer wireless upgrade card when purchasing this Gigabyte P35G v2 machine but apparently they keep the stock card that I'm assuming they had to remove to then install the Killer 1202 card ...

    Thanks for any thoughts...
    Joel
     
  19. projectseahorse

    projectseahorse Notebook Enthusiast

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    I tried both suggestions and the problems still persist.

    For the athero custom drivers, I'm not sure how to install them. I used the "I have disk" option from the update driver tab under my killer n1202 configuration page. I navigated to the files that I extracted with two files that was displayed. the ahtro64 and anthro 64x, both I tried, however, when I try to install, it basically installs the same killer driver version I previously had.

    Any other ideas, suggestions, or help would be greatly appreciated! Thank you guys for your continue help and kind advices!
     
  20. projectseahorse

    projectseahorse Notebook Enthusiast

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    Are there any possibilities that anyone could post or send me the stable generic driver for Killer N 1202? Thanks!
     
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  21. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    After doing the above as Ferris23 recommended, install these drivers for the Killer E2200 and/or Killer 1202: Killer Network Drivers w/o Software Suite

    Unzip the package and use Device Manager to install the drivers using the manual "Have Disk" method and browse to the corresponding driver folder for your operating system.
     
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  22. projectseahorse

    projectseahorse Notebook Enthusiast

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    Thank you, Mr. Fox, for the advice. I will try it out and report back!
     
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  23. projectseahorse

    projectseahorse Notebook Enthusiast

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    Hello Mr. Fox, Unfortunately the fix did not work, however, I have more information regarding the issue i'm facing and hoping that can be helpful.

    I have discovered that while the rest of the computers at home can connect to the network that I'm having trouble with the GS70, the GS70 however did connect to networks from coffee shops that offer free wifis, some of them even connect at 300mbps with no problem, while the one at home with the connectivity issue is connected at 130mbps.

    By this is it safe to rule out hardware problems with GS70's killer n1202? However I'm still kind of annoyed by the fact that only the GS70 was unable to connect to my home network while the rest of the other devices could without any problems. However, GS70 is the only machine running Windows 8.1, the rest of them runs Windows 7 and Mac, so I wonder if Windows 8.1 is to blame here.

    The internet service provider is Time Warner and using the Arris DG860 router rented from Time Warner Cable, would that be a factor?

    I appreciate all advices, comments, suggestions, and help! Thank you very much!
     
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  24. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Do yourself a favor bro, remove the 1202 and get a decent and reliable WLAN Card.

    My Alienware 18 originally came with a Broadcom BCM4352 802.11ac Wireless so despite the Broadcom card I had having AC technology, I went ahead and changed it with the Killer Wireless-N 1202 just to get faster ping rates and to have the so called "Gaming WLAN Card"

    After 2 weeks of having it and experiencing nothing but BSODs here and there, no matter what driver I used, tried the Dell ones, no joy.......then tried the latest ones from Qualcomm directly.....same thing...... if I enabled the Bandwidth Control.....just starting my uTorrent or any download and I would randomly get a BSOD that would screw me really bad as I would be in the middle of doing something impoortant. I did fix my issue by disabling the Bandwidth control but then if I do, where's the greatness of the Killer-N Wireless 1202? it just becomes a normal WLAN card. It's like getting a Ferrari but with no stick shift.....defeats the whole purpose.......so I put back my original Broadcom BCM4352 802.11ac Wireless and said goodbye to BSODs and Wireless disconnections. If you read this thread from the beginning, you will notice that these cards offer nothing but problems
    just my 2 cents worth
     
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  25. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Maybe I am just lucky, but I have had only smooth sailing with the Killer 1202 in both the Alienware 18 and my M18xR2. It's strange that there can be such stark differences in experience, but nothing really surprises me with computer stuff. In spite of strangeness, it is not unusual to see a spectrum of different experiences like this.

    Before replacing your 1202 with something different, have you already tried resetting your router to factory defaults? Try using it with factory default settings before changing the SSID or security settings. If a hard reset to factory defaults on the router does not change anything, then your 1202 card may have something wrong with it. But, it still does not explain why it only has trouble on that particular router and plays nice with other routers. It could also be a problem with the router having a weird dislike for the 1202. Routers can sometimes be very temperamental. I had an expensive Netgear Wireless-N router a couple of years ago that seemed to arbitrarily reject connections from some devices and others worked flawlessly. After fighting it off and on for close to a year (sometimes worked well, but other times did not) I finally replaced it with a Cisco/Linksys unit and haven't had an issue since then.

    You may to end up having to replacing one or the other, but spend a little more time tinkering first and it might pay off for you.
     
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  26. projectseahorse

    projectseahorse Notebook Enthusiast

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    It is just unfortunate. I had nothing but headaches with Qualcom network adapters. Why do Asus and MSI and Dell and them kept using network adapters from Qualcom? The last NIC card i had from Qualcom was so bad that I had to switch it to Intel's NIC, after that, everything was smooth sailing.

    I will reset the router and see what happens after, then ill report back!

    Thank you all for all the help and advices!
     
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  27. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Intel has had the best NIC and WiFi adapters, and CPUs, for many years running. They have no serious competition as far as I am concerned.

    I think many of the OEMs are using whatever they can get cheap and sell as a "bonus." This is especially true of products that have earned a reputation based on fluff, because there is a buyer's perception that they are getting something superior even when they are not. Killer Networking products are built around gimmicks. Thankfully, I haven't experienced a single problem with either of the 1202 modules that I have, but the product itself it brings nothing meaningful or special to the table as a WiFi adapter.

    Hope that router reset trick helps.
     
  28. Unconnected

    Unconnected Newbie

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    I edited my original post from the end of August. Disabling the bluetooth seems to only have been a temporary fix and my problems are back full swing.
    It's time to get rid of the 1103. I ordered the Intel Ultimate N 6300 last night and will report back when I have it installed.
     
  29. shatteredx

    shatteredx Notebook Enthusiast

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    Had some prob, Killer-N 1103, Alienware M17xR4, Windows 8.1. Cross-posting fix from other thread:

    I went to Device Manager and manually updated the driver to "Qualcomm Atheros AR9380 802.11a|g|n WiFi Adapter" (the Killer Wireless-N 1103's chipset is actually the half-height AR9380 model) and have been running without disconnects for 48 hrs straight. Signal strength seems to hanging at 5/5 bars more often too.
     
  30. projectseahorse

    projectseahorse Notebook Enthusiast

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    Will that driver also work on the Killer N1202?
     
  31. projectseahorse

    projectseahorse Notebook Enthusiast

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    UPDATE

    So I reset the ARRIS DG8601 Router from Time Warner Cable to factory default, and the connectivity issue did indeed improve during these couple of days, but still I would experience a spike of lag or quick disconnect from the webpage every now and then, but the constant " limited connectivity" displayed on the bottom right connection icon has not appeared. Overall, I guess this is kind of (but not really) a "fix", but its way better than having a constant limited connectivity issue.

    However, I did observe that after the factory reset, my lan connection is slowed down and experience the same lag. This lag and slow down was not presented before on the lan connection.


    More Findings


    It seems turning Bluetooth off somehow reduces the lag spikes.
     
  32. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I always disable Bluetooth when I don't need it, it is known to sometimes cause conflicts with the Wireless signals
     
  33. pl_dozer

    pl_dozer Notebook Enthusiast

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    I have a problem with my AW17's wireless connectivity. Occasionally when I open up my laptop (as in from sleep mode i.e. without a restart) it isn't connected to the wireless network.
    I try connecting and it fails. I try connecting to other wireless networks and that doesn't work either.

    A restart always fixes this.
    It's pretty frequent and annoying. How can I fix this?

    Thanks.
     
  34. cauQazn

    cauQazn Newbie

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    I just felt like adding to this thread because I recently picked up a P170HM1 used and it came with the 1103 card. I too experienced huge latency spiking and dropped connections using the Killer drivers supplied from my manufacturer's website. Downloading the Atheros AR9380 drivers from the website and custom installing the drivers from the files location will still however "default" to the Killer 1103 drivers because it is within the package.

    I noticed problems when using uTorrent (as I really don't game that much anymore). Under high load (> 1.0MB/s), the card will "cut out" and cap itself at around 70KB/s. This also affected the router and every device connected to my router would suffer from this "bandwidth cap". I could reproduce similar "capping" by repeatedly running speedtest.net. Every 5-10 tests or so, I could observe the "cut".

    Disabling the management software didn't help. I did not bother trying to configure the settings on the device because frankly it shouldn't require any manual configuration to work properly. The only solution for me was to manually install the Qualcomm AR9380 drivers.

    Unchecking the "Show compatible hardware" box and manually selecting Qualcomm and the AR9380 package seems to have fixed all of the issues for me.
    Currently downloading thru uTorrent at 2.5MB/s (maxing out my ISP bandwidth plan of 20mbit) with no drops in speed or loss of internet connection and all devices connected to our network function perfectly fine. Been going steady for about 45 mins now. File is over 10GB so this should be a good stress test.


    Off topic: Didn't realize I had an account here (guess I opened one many years ago when I got my P151HM1 (still have it :) ) but I've been lurking these boards for quite some time now.
    This forum helped me successfully upgrade my P151 with a Radeon 6990, lots of information here... I hope to contribute some more regarding this specific network adapter and its issue(s).
     
    Last edited: Feb 16, 2015
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  35. shatteredx

    shatteredx Notebook Enthusiast

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    Checking back into this thread nearly a year later.
    I've been using my Alienware M17x R4 (Killer 1103) on wireless networks a lot more while traveling lately, and the disconnection problems still persists, though not as often as when I was using the latest Killer/Qualcomm drivers (I use the generic Windows AR9380 driver). I get a hard disconnect maybe once per day, but also a few 30-sec disconnects as well. Very annoying when playing CS: GO.
    I have finally bitten the bullet and just ordered an Intel 6300 (633ANHMW) as a replacement for $17 off Amazon. I'll check back in after installation.
     
  36. cauQazn

    cauQazn Newbie

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    I'll be testing the card today thoroughly with some more high load and gaming. It held up last night just fine. 2.5MB/s down for a little bit over an hour with no hiccups.
    On the other drivers it would crap out within 10-15 minutes.
    Much better than before but I'm not getting my hopes up yet...
     
  37. sabricaze

    sabricaze Notebook Evangelist

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    I'm having the same issue.

    Trying to install Qualcomm Killer Wireless Bluetooth 1525 Driver on Alienware 15 gives me BSOD. What's the issue/fix on this?
     
  38. poipo

    poipo Notebook Enthusiast

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    Same problem with utorrent and M17x r4, I´m going to try out with Qualcomm AR9380 drivers.
    Thanks
     
  39. shatteredx

    shatteredx Notebook Enthusiast

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    Replaced my Killer 1103 with an Intel 6300. Been using the Intel card for almost a week now and I'm getting disconnects with this card as well *cries*

    Not sure what I'm gonna do now. Thinking about ordering the Intel 7260.

    Edit: Rolled back to an older driver, didn't touch any Advanced Settings at all and now the 6300 has been rock solid for 5+ days. I don't want to clutter this thread with too much discussion on the 6300. This is on a hotel wireless network so I have no control over the router end of it.
     
    Last edited: Mar 9, 2015
  40. pathfindercod

    pathfindercod Notebook Virtuoso

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    Two cards; same problem.. Might want to look at other options that may be causing the issue? I would most definatly get a better wireless router/access point...
     
    Last edited: Mar 2, 2015
  41. TomJGX

    TomJGX I HATE BGA!

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    Yeah look at getting a new router.. 6300 is a solid card.. Your router is more likely to be the problem then the card!
     
  42. paradigm

    paradigm Notebook Deity

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    I have been thinking of doing the same for my R4 too, I have the 6300 at home, but contemplating on a 3 stream AC card ( with a M2 to PCI-E card) to make it future proof
     
  43. akouazote

    akouazote Notebook Enthusiast

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    I had exactly the same problem than you !

    After weeks of tests and lots of download, i finally find a way to get my bluetooth working.
    I downloaded the Bluetooth driver from the killer website : http://www.killernetworking.com/support/driver-downloads

    If it can help you ;-)
     
  44. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    The Killer 1202 WiFi and Bluetooth both work really well for me. I have it in two machines and really like it. It is my second favorite behind Intel Ultimate-N 6300. Both are rock solid in my experience.

    But, I can't say anything nice about the Killer 1102/1103 cards. Lots of folks have had issues with them.
     
  45. timgarbim

    timgarbim Notebook Enthusiast

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    finally got mine working perfectly with the suite and drivers
    Get the suite : nb-driver-x7v2-win7-win8.1-64bit-lan-1.1.41.1285
    it works perfect with windows 8.1 pro
    but im using newer wifi driver from 12/11/2014
    no spikes QoS working ok!
     
  46. paradigm

    paradigm Notebook Deity

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    Well if the 6300 it is, the only thing that has let me run with the 1103 for so long is that it requires some disassembling of the R4, aka I can't just pop of the lower fascia and replace the bloomin' thing
     
  47. dutchgenius

    dutchgenius Newbie

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    Having just recently bought the Alienware 15, I am experiencing intermittent connection issues with the Killer Wireless 1525 Card. During web browsing, there are no noticeable issues - but during gaming, I will get stuttering and occasional disconnects. Can the wi-fi card on the Alienware 15 be swapped out, or is it locked in the Bios like on Lenovos? Cheers
     
  48. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Good question about the new 15 and 17. Historically, Alienware hasn't done the Gestapo thing and tried to play puppetmaster with their customers. Lenovo, Sony and HP are famous for that stupid baloney, but even Dell mainstream consumer laptops have not been shackled by an idiotic BIOS hardware whitelist/blacklist like Lenovo, Sony and HP garbage.

    All bets are off based on the way they are doing things now. You'll just have to try it and hope for the best.
     
  49. z0mgn0es

    z0mgn0es Notebook Geek

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    So I tried to swap out the Killer NIC in my AW15 in place of an Intel AC 7260. While I can't confirm that we're BIOs blacklisted, I can confirm that the NIC is VERY much held down by two pieces of sticky adhesive strips, making the removal of the device difficult.
    I've since put off replacing the adapter and simply opening up an RMA ticket with Dell just because of that. haha.
     
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  50. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    o_O - Really, adhesive strips??? Well, that's kind of nuts... I wonder what they are doing attaching it that way instead of using a good old fashioned Philips-head screw? What's next, a sealed chassis? Is there even a place to attach a retaining screw if you swap it out?

    Perhaps we should just be grateful that the WiFi card and RAM are not soldered-on chips like the CPU and GPU.
     
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