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    *NEW* Command Center v2.5.54.0 for M11xR1/R2, M15x, M17xR1/R2 Discussion Thread

    Discussion in 'Alienware' started by BatBoy, Jun 17, 2010.

  1. Anyatan

    Anyatan Notebook Geek

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    Yesss! Virtual scrolling bug fixed. Thanks.
    +1 Rep
     
  2. tuenkamen

    tuenkamen Notebook Deity

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    i know its better than the previous drivers but the default ones are somewhat smoother still. also with and external mouse plugged in the touchpad is shut off nice lazy feature lol
     
  3. len888

    len888 Notebook Evangelist

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    how to reinstall cc?
    just go to control panel uninstall cc > reboot > and intall the new driver?
     
  4. tuenkamen

    tuenkamen Notebook Deity

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    pretty much but what i do is uninstall the previous version run cc cleaner and then reboot and install the new CC
     
  5. len888

    len888 Notebook Evangelist

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    this doesnt work for my alienware M15X with A05 bios :'(
     
  6. tuenkamen

    tuenkamen Notebook Deity

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    i would update to the A06 bios for it to work
     
  7. thomaskc.dk

    thomaskc.dk Notebook Deity

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    I might be missing something here, but is it really important at all to install the command center all together? isn't it "just" the control of all the flashy lights and preset and such alienware/dell is trying to pimp?

    Or does it actually do something to the core system?

    thanks
     
  8. Orangee16

    Orangee16 Notebook Geek

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    Guys.. I'm having issue here. I just installed this new CC, then after I restart it something pop up to my screen.

    "FastAccess Tray Alert detected an older version running. Please reboot now to complete the installation of the new version."

    I restarted my lappy like 4 times already, and nothing happened.

    [​IMG]
     
  9. Orangee16

    Orangee16 Notebook Geek

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    Lol. Nvm it's working smooth now... I just uninstalled it and delete the folder, then install it again.
     
  10. lion_knight6

    lion_knight6 Newbie

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    Hey guys I have 1 prob wit my alienware m17x
    I installed A06 (from A05),it worked perfectly,then I recovered the window 'cos of some viruses
    After the recover cc gone back to A05
    When I press anything in the quick touch controls,it does not display on the screen
    Even when I press (fn)+(sth),only some work
    I've installed A06 again and the prob still the same :(
    It's also weird that the facial logon at first is the A05 interface,after a few secs,it becomes the new interface :|
    Any idea guys ?
     
  11. BatBoy

    BatBoy Notebook Nobel Laureate

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    Did you perform a clean install of the OS and all apps? Viruses are nasty buggers and just because your av app says all is clean, chances are it is not.

    Be sure you have OSD installed. If OSD is installed, try:

    1. Remove AC Power
    2. Remove battery
    3. Depress and hold the power button for a 20 count
    4. Re-attach battery and AC
    5. Power up
     
  12. tojwalk

    tojwalk Newbie

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    Hello,
    I am having the same problem with alienware face recognition not working and saying "licence key invalid" in the dialog box on my M17x running win7 64 bit
     
  13. tojwalk

    tojwalk Newbie

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    I also have this error posting when the system comes up:

    System.Management.ManagementException: Provider load failure
    at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
    at System.Management.ManagementEventWatcher.Start()
    at AlienLabs.AlienFX.DeviceDiscovery.Classes.DeviceWatcherClass.StartHidDeviceInsertedWatcher()
    at AlienLabs.AlienFX.DeviceDiscovery.Classes.DeviceWatcherClass.Start()
    at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.RegisterForDevicesEvents()
    at AlienLabs.AlienFX.DeviceDiscovery.ObjectFactory.NewAlienFXDeviceDiscovery()
    at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.get_DiscoveryService()
    at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.NewAlienFXDeviceRepository()
    at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.get_AlienFXDeviceRepository()
    at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.NewCommunicationService()
    at AlienLabs.AlienFX.Controller.LightsZoneController..ctor()
    at AlienLabs.AlienFX.Controller.ControllerMainForm.initializeLightController()
    at AlienLabs.AlienFX.Controller.ControllerMainForm..ctor()
    at AlienLabs.AlienFX.Controller.Program.Main(String[] args)
     
  14. lion_knight6

    lion_knight6 Newbie

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    I have 1 small prob: In a beautiful day,my high performance mode disappeared! :|.That's it,now I'm stuck with gf9400 display.I cannot switch back to 260M as I can't find where the hell the Nvidia graphic mode selection gone :-S (it often appeared in the notification area)
    Anyone?
     
  15. lion_knight6

    lion_knight6 Newbie

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    nvm,worked :D
     
  16. BatBoy

    BatBoy Notebook Nobel Laureate

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    Looks like the M17xR1 is now cleared for this .54 version of Command Center. According to the M17xR1 support page, this CC update will require an updated Touchpad driver. See post#1 of this thread for links to both - post#1 has been updated.
     
  17. Alek123

    Alek123 Notebook Consultant

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    Did anybody notice a flickering alienhead? I had no problems with the new CC except for this. It keeps flickering , similar to the power button eyes (hard drive indicator) , just that continously. I don't think it's a new feature , (like the alienhead showing hard drive activity) , because it flickers independently , and not in the same time as the HDD indicator. Going back to stock CC.

    Now with the stock CC , the alienhead flickering is gone , so this definitely comes from the A07 board firmware.
     
  18. BatBoy

    BatBoy Notebook Nobel Laureate

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    Reinstall CC again - sounds like the firmware update was not 100%.
     
  19. Alek123

    Alek123 Notebook Consultant

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    Did that. The alienhead is still blinking...

    EDIT : Figured the problem wasn't the new CC. It seems the alienhead will pulse between its set color and the color of the speakers.

    On "Go Dark mode" with "Keep status zones" checked , the alienhead will go on and off continously , really fast.

    I didn't notice this problem until now , and i don't think it existed until i installed the new CC...

    I don't mind that much , but this isn't normal... So if anyone has solutions (except contacting dell for warranty) , i will apreciate the help
     
  20. Zswickliffe

    Zswickliffe Notebook Evangelist

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    Hey guys, I was just wondering if there is any way to make the Command Center play a little nicer with UAC without totally disabling UAC. I don't want it disabled for obvious security reasons, however, I don't want to have to click yes to multiple different windows every time I load the Command Center. Any help is greatly appreciated :D
     
  21. LingJ

    LingJ Notebook Geek

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    I believe I have the latest version of command center and this is the error that I get when I try to add a new action or event.

    [​IMG]
     
  22. BatBoy

    BatBoy Notebook Nobel Laureate

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    When viewing the main AlienFX editor page, do you see the update button in the lower right area of the screen? If so, click on it and check for updates to confirm ;)

    If no updates available, try uninstalling CC and reinstalling with the current version from support.dell.com. Also, run Windows Update.
     
  23. Zswickliffe

    Zswickliffe Notebook Evangelist

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    Haha well the antivirus I'm currently running is Norton Internet Security 2010 (about to be 2011) because I get it for free and I really do like it. Even though I know plenty of people are going to tell me it's a recourse hog and to pick something else, I like it and it has worked well so far. As far as UAC goes, I want to turn it off, I just worry that if I do and a virus or remote user gets past my antivirus, there won't be UAC to back me up.
     
  24. slickie88

    slickie88 Master of Puppets

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    I've been running this newer version since it came out. That has to be why I've been getting better battery life than most of the others who have been complaining about it recently. I get 5:45 - 6:5 hours on average. I typically am off AC about 4 hours each weekday. Right now BatteryBar shows my full lifetime is 6:24.
     
  25. mfractal

    mfractal T|I

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    For a second there, i thought you're talking about 6 hours battery time on a M17xR2 :D
     
  26. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    I will give this a try now and update you all with my results

    On an R1 for the not so observant ;)
     
  27. BatBoy

    BatBoy Notebook Nobel Laureate

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    Since the release notes are the same for all versions, I imagine the

    are valid for the 11, 15 and 17x. I haven't been running on battery lately so I cannot judge, but very cool...
     
  28. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Well it installed fine for me and did not give any errors. I uninstalled touchpad and CC and did registry cleaner from CCleaner before installing the new ones. The touchpad driver SUCKS so much though....as soon as it was installed I disabled it. Moving the mouse...at all....sent cpu usage upto 35+%...just moving the mouse.....this has only been a problem for me with the Dell synaptics drivers....I was using an HP one for a while and it did not suffer from this....wth are they doing to it?!
     
  29. Magog

    Magog Notebook Enthusiast

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    Well, after reading the info on this thread I updated my 17x-R2 and everything worked OK thanks for the info :D
     
  30. Bloodydream

    Bloodydream Notebook Guru

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    Exactly the same thing for me scook9, I have R1 as well.
    Do Not use the respawn disk!! Fired my board after a respawn according to AW tech. Something to do with the old version. Don't see how a software update could fry the board but he was certain this was the cause.

    AW sent a Unisys tech and new board next day to replace.
    Fast service however my wife had more common sense than this guy. After 2 hrs of looking at his lappy and video tutorials he finally finished replacing the board. I had just about ran out of patience at this point when he makes this comment to me... "I just don't know whats wrong, it passed all the test but it won't boot up." Said I would have to call Dell since he was just a hardware tech and he had other appointment today. :eek: Well my just about to run out of patience just completely ran out! I simply told him to get out and I fixed it myself by enabling the RAID in the bios. :rolleyes:

    Not quite sure what to do about the re-spawn disk now since it has the old version on it. Got any suggestions?? :D
     
  31. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Ya......go online to download drivers.....windows 7 has a default wireless driver that will work to get you online
     
  32. BatBoy

    BatBoy Notebook Nobel Laureate

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  33. Deofol

    Deofol Notebook Enthusiast

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    M11x R2 notes;

    It would not install over factory Command Center. You must uninstall first, reboot, then delete the "Program Files\Alienware\Command Center" folder or you will get the ""FastAccess Tray Alert detected an older version running. Please reboot now to complete the installation of the new version." error.

    Then install, done!
     
  34. deph3ct

    deph3ct Newbie

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    Hey so what happened to the update file? I get this:

    404 - File or directory not found.
    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.


    When was the last time someone accessed the file?

    PS. and for what its worth if anyone can solve it, I can't access my Alien Fusion or Touch, only FX and sense on my M15x. I'm stuck in what seems like stealth mode because my GPU is stuck in its downclocked state and pressing the stealth button does absolutely nothing. Even 3rd party stealth mode indicators show that I can't get out of stealth mode.
     
  35. tuenkamen

    tuenkamen Notebook Deity

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    do a power drain with the bios battery unplugged for 30 secs and you should be good it happens once and a while where the clocks just randomly downclock and stay there even after a restart.
     
  36. deph3ct

    deph3ct Newbie

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    I've never done that with a notebook. Is it fairly simple to access in this computer?
     
  37. Jakkarus

    Jakkarus Notebook Consultant

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    Yeah, it's easy. Simply unplug the adapter, pop out the battery. Then there's two screws to take off the cover. Next to the CPU fan in the back-center you'll see the battery. Carefully pull it's connector from the motherboard, wait 30-60s and reverse the whole process to put it back together.

    Edit: Here's the link to the Service Manual: http://support.dell.com/support/edocs/systems/Alw_M17xR2/en/SM/sm_en.pdf

    Chapter 6 is the Battery on page 23/118
     
  38. faiz23

    faiz23 Macbook FTW

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    The file is dead on Dell website a fellow NBR member has uploaded it please give him reps for this.

    http://forum.notebookreview.com/6666832-post94.html

    http://forum.notebookreview.com/ali...ers-a05-do-not-install-cc-resouce-disk-4.html
     
  39. deph3ct

    deph3ct Newbie

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    okay cool thanks. While I check out the files, I am hoping someone can point out how to remove the cmos battery.

    http://i52.tinypic.com/21mi4hh.jpg

    http://i52.tinypic.com/4gnd00.jpg

    I believe this is it right? Of course the resource from the Dell support page would be for the OTHER M15x. I really wish there was another label in the name to distinguish the two types of M15x's, its super annoying because they're not the same build. I believe I have the newer model.
     
  40. deph3ct

    deph3ct Newbie

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    Thank you faiz for hooking me up with that link! It seems the updated Command Center allowed me to overclock my gpu back to the normal 3D performance state it was originally in =)
     
  41. BatBoy

    BatBoy Notebook Nobel Laureate

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    Which update file are you talking about? CC v2.5.54.0 is still on the support site. Both links in post#1 are working as is the straight link to the 15x download (all are the same).

    Drivers and Downloads
     
  42. MaoMau

    MaoMau Notebook Consultant

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    M17x R1 users here, I've been having problems with my aliensense as they can be used in msn, and youcam but not in the startup,the webcam seems to work fine but not with the aliensense in this new update.... It doesn't seems to work completely and it still have the error that everyone has been discussing about.

    Here's a picture of aliensense in my command center


    fixed: aliensense suddently disable... if anyone had this problem as well... please enable it by using youcam configure.... hope this helps =) cheers
     

    Attached Files:

  43. Cheater

    Cheater Notebook Consultant

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    i entered aliensense also its disabled ... dunno why ... but when i open youcam it works but how can i enable it in aliensense?
     
  44. svrep

    svrep Company Representative

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    A few questions:
    • What version of AlienSense are you running?
    • What security mode do you have it set to?
    • What color is the AlienSense "Alien Eye" icon in the system tray?
    • Just as a test, be sure to have YouCam fully closed and set NOT to auto-launch on reboot. Tell me if this helps.
     
  45. granyte

    granyte ATI+AMD -> DAAMIT

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    a fresh install did the same thing to my command center

    also i found the isue i had it was Kaspersky preventing the lisence cheq because it's performed in an unusual way
     
  46. svrep

    svrep Company Representative

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    That is entirely possible - thanks for sharing this information. Would you be able to provide the exact version both of AlienSense and of Kapersky? I'd like to try to recreate the issue that you saw. Thanks again.
     
  47. granyte

    granyte ATI+AMD -> DAAMIT

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    atm i'm runing the aliensens you provided me for separate instalation and all the aliensens i could try had the same invalid lisence issue with KAV

    i'm runing KAV 6.0 for windows workstation version 6.0.4.1212


    how ever the new issue i have absolutly no clue what caused it or how to fix it i haven't reinstalled youcam yet and my aliensens show disabeled like MaoMau's pic
     
  48. flynnaz

    flynnaz I am a Night Elf Mohawk!

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    I just did a fresh install last night, everything works great. The laptop picture in Command Center is Red, my system is Black, is there a way to change the color of the laptop in Command Center?
     
  49. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Nope, that is just the way it is. Unless they change it in a later release it will always look red
     
  50. flynnaz

    flynnaz I am a Night Elf Mohawk!

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    I guess I never noticed :)
     
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