New M17x R4, M14X R2 and M18X R2 are coming - Speculation thread.

Yea...i couldn't believe it. I mean..it's like putting a 4 cylinder motor in a Ferrari that should be utilizing a high performance V10. I hope Bill can help me clear this up. Other then the SSD, M14x R2 is perfect for me.

 

I'm definitely going to jump in here. I spent the last 10 minutes blasting this around. This will not do. Can you PM me your service tag, email address, shipping address, daytime phone number and name, please? I'll get someone on this right away.

 

Alright I'm newb, how do i DM on twitter?

 

On the M14x R2, is there any noticeable performance increase from the 2 GB video card option over the 1GB, or is this the 555M with 1.5 GB versus 3.0 GB all over again?

 

Bill,

Thank you...I hope I don't have to return this laptop. Loving it as I'm playing with it right now. Ideally, if AW can send me a PM830 msata, I'll exchange it, then return the PM810.

Mike

 

Bill,

PM'ed you my info and thanks for getting involved.

Mike

 

Okay call me stupid but the DM is the Order Number correct?

 

DM is direct message so no lol.

It won't let me direct message someone who is not following me so i have no idea how to send a message.

 

Dell really should offer the nameplates as a separate item. They would make excellent margins on a piece of metal with some metal engraving and people wouldn't mind paying like $10 a pop for one. It probably costs less than a buck tops in cost for them to make...

 

Sorry I brain farted today... Yea I finally got a DM from them. LOL sigh...

 

what??? How do I DM them?

 

"You first go to Twitter.com and create a Twitter account. Then you follow @DellCares. Then you send them a message like "@DellCares I'm looking for order status. I will DM you my order number." Then you send them a direct message with your order number. If it's not a direct message, it's public. You don't want to put you order number anywhere public. (I only call that out in case anyone reading was not aware.)"

-Bill

 

No like literally where is the DM button? lol

 

Follow them, then send a tweet @DellCares describing your problem. They will likely respond back at that point, and follow you. On the top right corner select the icon that looks like a silhouette of a person. On that drop-down, select "Direct Messages" From there, click "new message" and type DellCares in the top box, and your message in the big box.

Hope this helped you some.

Edit: Half-ninja'd by Chainspell

Go to your homepage on twitter and select the icon in the top right corner that is a grey silhouette of a person. From that drop-down select "Direct Messages".

 

You need to tweet and let them follow you first I think...

 

Twitter-
I mis-spoke just a tad. You have to follow @DellCares, then send them the message that you'd like to check order status, and maybe add "follow me, please" to the end of the tweet. Then once they are following you, you can DM them your order number.

DM=direct message. It is a private message.
Reply, aka mention, aka @message=a public message or mention of that person. Used to say things you want publicly either to or about someone.

So, create a Twitter account, go here, click "follow," click the drop down at the top-right (little head and shoulder silhouette icon), and choose "Tweet to @DellCares." Then send them this message: "Want to check order status. Please follow back, so I can DM my order #" Then when they follow you (you should get a public reply from them or an email notification that they are following), go back to their Twitter page again, and hit that drop down again. This time choose "Send a direct message," and type in your order number. You can just refresh you own Twitter page looking for their replies, or you can use a free Twitter client. I use Tweet Deck.

 

"Initial date of delivery is scheduled as 21st May however as system is still in "In Production" and will update in case of any changes ^PV"

Whelp, should have known this was going to be their response.

 

-____________-

I guess we should just wait then.
considering most of us recieved overnight or 2nd day dilivery shipping I think it's safe to say we should get ours within the next 2 weeks.

 

I got the 7970M.

I need some help with this: How do I configure the system so that it uses the 7970M for all programs rather than the default integrated graphics card?

 

Speaking of this, is there any driver support at all out there for the 7970M yet? If there is, maybe you already have Enduros on your system, which should let you shut off the Integrated chip.

Otherwise I'm sure you could turn off integrated video in BIOS.

 

Following up. Will post back shortly.

 

Same for me por favor???

 

Ugh. Your Twitter screen name, please?

 

Alejand24120369

haha sorry for being a bother! Kinda paranoid after order being cancelled 4x

 

Why are you still here! You've done enough today already, go relax!

 

Lets make a Bill appreciation thread

 

Well well well!!!

Dell/Alienware Australia quietly updated the cpu's for M18x to Ivy Bridge and GPU to 675m but havn`t mentioned anything about it being M18xR2.

Same goes for M14x.

I think I am not going to wait for 7970m and just order 675m SLI, since I am mainly going to use the system for photoshop and if it comes to getting a pair of 7990`s (or 680/690 for that matter), i would do it later

Now if Bill can clear my confusion about the 3x SSD's offered

 

OK. Here's the story. PV's tool shows EDD unknown, but it shows expected ship date as 4/29. So that means it's highly likely we beat your original EDD. However, that's not a black and white, if this date=x delivery date=y thing.

If we try to apply logic to what PV was seeing on his screen (this is tricky going), we could infer a couple of things. "Ship date" is supposed to mean it left the factory by boat or air- most likely boat. Which means it's sailing over the Pacific now. If so, it will probably beat 5/21. However, if it has to go to the fulfillment center for additional parts, it might take all of that 5/21 date to get there. He has no visibility as to whether it's routed to the fulfillment center or not, so he has to stick with the only rock-solid date he has, which is the EDD.

Having said all that, I bet you get it in about 2 weeks tops. Just a total guess.

 

Are shipping notifications emailed? Someone earlier mentioned they got a call informing them of the state of their build.

Just curious as the wrong phone number is in my order confirmation. (Didn't think it mattered as my shipping address was fine)

 

Thanks for looking this up for me Bill, I just hope I would receive it before Diablo 3 comes out.

 

@vs3074 I think it's 1@mSATA and [email protected]". I'm checking though.

No problem. I chatted with him in IM. He's owning the case and keeping it open. If he spots a change to the dates he sees, he'll tweet you. He seems like a really good dude, too. Has a lot of experience in EMEA, so the US/Canada tools are new to him, but he seems to have figured it out.

 

Thanks again Bill, hopefully he can also help me with the nameplate issue. I would gladly pay $10 for a new nameplate, if it comes to that.

 

so considering mine is a overnight shipping I should expect mine a lot earlier?

 

@Bill:

First off, thanks. You've been a great asset.

Here's the Item # for the CPU in question: 317-9697

BOMs away!

 

Anyone from the uk know if theyve had their processor upgraded to ivy bridge yet?
Sadly i cancelled my order earlier before bill posted that its technically impossible for the new i7 models to be shipped with sandy bridge...
Every "uk" rep i talked/chatted too told me this wasnt the case and that i would have to re-order if i wanted ivy bridge!

The reps not knowing their stuff just cost dell my order, and im sure im not the only one! They really need to know what they are selling

Good to see people receiving their new IB alienwares, pwn away!!

 

Hey bill, thought I'd stop bothering you on twitter and come bother you here on nbr now I know you said may 5 for the m18x r2 in Australia, but do you have a target date for the 7970s coming to Australia yet? Just that you mentioned a date for Canada, thought the situation might have changed!!
Cheers for all your ongoing support

Oh Jesus, judging by the australian prices, I'll be importing anyway! 3299 base model for m18x r2, 300 dollars more for the 3820qm D: thank god for hidevolution! In which case, bill do you know when the 7970s are released in the US?

 

There is no certain date at the moment, they are pending driver certification. Bill has made a few posts about it in this thread. I would guess about 2 - 3 weeks.

 

I just noticed they put a Samsung PM810 in mine also!!

What the heck? I paid for a 6GB/s 256GB SSD!!

Bill can you check on mine too?

 

Jesus, Bill is going to need a whole freaking army...
IMHO the whole freaking Dell team should know everything Bill knows...

I just hope I get mine within the next week or so, I'm sick of waiting

 

Not looking good ... but I am SURE that Bill will get to the bottom of it!

(well...I hope so any way!!)

 

I trust Bill will make it ok.

 

Hoping mine makes with the 830!

 

And why do you buy SSDs from Dell again? Replacing a hard drive takes 5 min and involves unscrewing a few screws. Nothing else. Nobody can go wrong with it.

 

As good a guess as any.

D'oh! I'm checking the thread on my home desktop. I'll have to check tomorrow. Mind reposting later so I see it again? Sorry.

7970 currently targeted for like launch + 10 everywhere, pending driver qual. The date can easily shift, so don't bank on it. Nothing I've heard indicates it will be late just yet.

We will get you fixed up. Please PM me your service tag, shipping address, email address, name and phone number. I'll ask the Alienware L3's to reach out. Sorry.

I don't know what the deal is, but engineering never qualified the 810 on this system, so there's no way besides an oversight this is happening. If the trend continues, we may see a few orders get through that have already had the wrong SSD. Bottom line- we'll make it right at the factory, and we'll make it right for everyone who might get an 810 instead of 830. The good news for everyone else in the world is you guys spotted this on the first systems shipped, so we can correct this situation for who knows how many others.

Thank you for noticing and posting about it.

 

Info Sent.

I sincerely appreciate you looking into this Bill. Thanks again!!!

 

cool the australia site has the new models

 

That is ok, but not it bothers me that dell will sell (512gb msata SSD+ 2x 2.5" 512gb SSD) in 3x raid but not when I want 512gb msata with 2x 750gb HDD`s

And there's no option for 7200rpm drives

 

OK SO I'M GONA GET THE M18X R2 (THE AUSTRALIAN BASE SPEC MODEL EG IT STARTS WITH DUEL 675M(I WILL GET DUEL 7970MS INSTEAD) AND BETTER PROCESSOR ETC)

now the only question is......BLACK OR RED?

 

RED. Always RED

 

I knew it.. German Dell Page/Support is just horrible, they don't even know what the SKU Number is -_- They need to be changed D: