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    *OFFICIAL* "All Powerful" M15x Owners Lounge, *Part 3*

    Discussion in 'Alienware' started by Kamin_Majere, Dec 8, 2009.

  1. inap

    inap .........................

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    ok, your lucky i just ran into that too. power off, unplug, take out the battery and press power button for 20 sec. then try again. if doesn't work reinstall the command center again and that should fix it.
     
  2. vzxyz

    vzxyz Notebook Consultant

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    Thanks a ton... a quick BIOS reset (holding the power button for 20 sec) fixed it. The new CC is good.

    I don't know if you've noticed any changes with aliensense while logging into windows. On occasions, when the surround light is low, the whole screen becomes white and I get to a camera settings window on the login page.
     
  3. vzxyz

    vzxyz Notebook Consultant

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    Just another update... I've noticed that after the new CC update, The big alienhead logo on the lid flickers very rapidly instead of being lit up continuously. Any suggestions?
     
  4. inap

    inap .........................

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    Try reinstalling command center again but just do the repair
     
  5. Smeggit

    Smeggit Notebook Evangelist

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    I just installed the command center and didn't have any trouble. It does look nice, I was wondering if we would get an update since I saw this new layout on the M11x. I like the white login screen thing cos I do keep mine in a low light area, I don't get a camera settings window but just a drop down box set to something like "Face Bright=Auto".
     
  6. vzxyz

    vzxyz Notebook Consultant

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    Disable "Face Bright = Auto" to get your old login screen.

    I've got tough luck with the new upgrade. Even after removing, reinstalling, cleaning the registry, etc the alienhead logo flickering issue remained. I finally opened the driver DVD that came with the system and flashed my keyboard FW back to v 1.0.0.9. Now the flickering issue has completely gone. So maybe it was the improper flash.

    I'll try reinstalling the new CC. Will keep you guys updated
     
  7. vzxyz

    vzxyz Notebook Consultant

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    Alright... the flickering issue went away only temporarily when I uninstalled or reinstalled the CC application. It would re-appear as soon as I reboot the PC. I'm not sure of what is going on here - but I guess I've tried all the basic trouble shooting steps that I can take at home. Unless someone has any suggestions, I am going to call dell tech support tomorrow and get someone to take a look into it.

    Just to give an example of what is bothering me: The alienhead logo would not pulse when the PC is in standby. It would flicker with very high pulse rate when PC is active.
     
  8. Jstarnino

    Jstarnino Notebook Deity

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    sweet, can't wait to install it when i get home... yes im at work again :( .. what i really want though, is a driver update for the touchpad... i know the windows7 driver is fine and all, but i want multitouch capabilities like the macbookpros with the 1, 2,3 finger swipe features... cuz they're just awesome :D .. I'd have to check again when i get home, but i think i remember seeing those options in the Synaptics folder in program files...and i always wanted to try re-installing those crappy default touchpad drivers to see if it supported those features, despite the horrible responsiveness....Does anyone know of this? I really, really doubt it though...it was probably features for other "synaptics" touchpads which supported it.. *sigh*
     
  9. KoukiFC3S

    KoukiFC3S Notebook Consultant

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    Does the whole alien logo flicker or just the eyes?
     
  10. Thierry19

    Thierry19 Coffee enthusiast

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    Errr, asking again and again, how come my login page is not the Alienware one anymore? It's the boring windows 7 one :(
     
  11. vzxyz

    vzxyz Notebook Consultant

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    I think only the eyes flicker. I'm not sure about the whole logo (very thin rim. Too thin to appreciate).
     
  12. inap

    inap .........................

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    read this it can help with what you want.


    so its still flickering?
     
  13. vzxyz

    vzxyz Notebook Consultant

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    I don't know. The flickering was too rapid - noticeable during night time. In bright day light it is difficult to appreciate. This morning I was on phone with Tech support and they seem to think that there might be a driver conflict issue or incorrect flash issue

    I tried reinstalling the older version of CC again in the morning and now the flickering is much less noticeable (will only be able to confirm once it is dark)

    The tech support guy gave me an impression that in a worst case scenario, my MOBO will need to be changed since the AlienFX BIOS is physically embedded on the MOBO.
     
  14. Thierry19

    Thierry19 Coffee enthusiast

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    this what? o_O
     
  15. Koyote

    Koyote Notebook Enthusiast

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    The flickering happen to me as well, though I did what InappropriateName_3 suggested and opened the same file again, then chose the repair option. After the mandatory restart all was well.

    P.S. I'm lovin' this laptop more and more everyday I use it. :D. Oh and I went with the orion bag from alienware.
     
  16. Thierry19

    Thierry19 Coffee enthusiast

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    Yay for the Orion backpack, its effing expensive, but it's quality stuff!
     
  17. ShaZadam

    ShaZadam Notebook Consultant

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    I installed the new OSD and now my media buttons will not light up, they work but they dont light up, same goes for the Alien head on top of the keyboard it does not light up, but the one on front of the case does.
     
  18. vzxyz

    vzxyz Notebook Consultant

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    I Just noticed another issue after updating to the new CC.

    Pre update -Scenario:
    ---------------------
    1. Open the lid on my unplugged M15x (without turning it on)
    2. Plug in the AC adapter

    The alienhead (power button) and logo would light up for 2-3 seconds and then turn off

    Post update -Scenario:
    ----------------------
    Same as Step 1 and 2 but now When I plug in the power adapter, the alienhead on powerbutton and the lid logo only comes on for a mili second (almost like it flickers) and then goes off.

    Anyone else having this issue?
     
  19. ShaZadam

    ShaZadam Notebook Consultant

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    my alien power button never comes on at all, neither do my media buttons
     
  20. inap

    inap .........................

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    Try to do the reset, power off, unplug, take out battery and press power button for 20 seconds. Then power back up to see if it helps
     
  21. inap

    inap .........................

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    sorry bro, nothing like that is on the M15x, it does have alien touch but it works with the original synaptic driver only, but it pretty crappy imo and not worth using the synaptic driver again. wish it does have multi touch, it would have been sweet.
     
  22. thenzfarmer

    thenzfarmer Notebook Consultant

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    Hi again! The SSD issue being partly solved by a "sanitary-erase" of the flash modules which sped it up a bit but after the fresh install of W7, a new issue popped up.
    My CPU scored 7.4 in Windows rating before the clean install.
    Now I only get 5.5.
    I have uninstalled and reinstalled the CPU Drivers twice and ran through the chipset driver install as well.
    Any ideas what occured there?
     
  23. inap

    inap .........................

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  24. inap

    inap .........................

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    try the reset thing i just posted, and redo the test. keep us posted.
     
  25. thenzfarmer

    thenzfarmer Notebook Consultant

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    Roger Dodger man.
    Do you ever sleep? :)
     
  26. inap

    inap .........................

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    lol, sleeping is for wussies, hahah. i'm not on here all the time, just pop in and out when i can, i mean when the boss or wife is not around.lol :D
     
  27. ShaZadam

    ShaZadam Notebook Consultant

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    thanks for that, all the lights are on now..
     
  28. inap

    inap .........................

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    glad it worked out.

    to everyone, the reset should always be the first thing to try, when your laptop is buggy.
     
  29. thenzfarmer

    thenzfarmer Notebook Consultant

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    No-change from reseting the BIOS.
    I'll run trough another clean install tomorrow or the day next.
    Thanks for the tip though, didn't know thats what the little battery was for :)
    Good evening man, I need my sleep^^

    Added to your rep as well, since you helped other forum users and I so much.
    Thanks!
     
  30. inap

    inap .........................

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    ok also make sure stealth mode is off too, sometime you have it on without realizing.
    is cpu the only thing that is low on the score?
     
  31. vzxyz

    vzxyz Notebook Consultant

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    Just got off the phone with Level 2 Tech support. They did the usual stuff with a remote connection:

    1. Uninstalled CC, OSD and Chipset drivers
    2. Delete alienware mentions in the registry
    3. Cleaned the temp folders
    4. Reinstalled Chipset then OSD and then CC. Reboot after each install.

    Funny thing: I called about my lights not turning on for a second (when the PC is powered off). After he was done with the whole thing, my alienhead logo (on the lid) just stayed off. He then tried the alienFXtester.exe file and the logo turned on again

    Put me on hold for another 10 minutes and this is his reply "Verbatim"

    "I just go in touch with a level 3 tech support person and they have received 2 other complaints about similar things happening after the CC update. They are looking into the issues and it appears that it is a software conflict."

    He will call me back on Tuesday and keep me updated. Apparently, as per him, they expect to release a new version of CC that will get rid of this problem. Until then I am stuck with the buggy alienFX.

    Can you believe it? Anyway, for those who have not updated their CC, better hold off updating till next week.
     
  32. thenzfarmer

    thenzfarmer Notebook Consultant

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    Yup, here is a shot of my result below.
     

    Attached Files:

  33. thenzfarmer

    thenzfarmer Notebook Consultant

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    Thanks for the update :)
    Will wait until it is cleared of its embarrassing issues.
     
  34. anand00x

    anand00x Notebook Evangelist

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    Made this theme edited from the morph one floating around this thread.

    http://www.mediafire.com/?q5dnmmmttmj makes it look like its breathing "incredible hulk" haha

    Let me know your thoughts
     
  35. echoblack

    echoblack Notebook Consultant

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    IMHO

    CoolerMaster makes a couple with one giant 120mm fan. I'd get one thoughs if you were thinking about getting one.

    Most laptop cooling pads are worthless. The 120mm fan one's stand the best chance of working though. I had to get one for my elitebook 8530w because it got crazy hot like 90C. I got a CoolerMaster U2 for it because it allowed me to put the fans right where I needed them and was still portable. However, it would not be good for the M15x.

    The laptop cooling pads will not get your temps down that much but they keep the laptop from ever getting TOO hot and that is all you need.
     
  36. vafaskillz

    vafaskillz Notebook Geek

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    UPDATE

    For those of you that do not know, I had an issue when downloading pictures from an SD card and listening to music at the same time, the sound crackles and the system lags. Tech support attempted to fix the issue, and ultimately decided the laptop was defective.

    They sent me a replacement, which I got yesterday. I am happy they got me a new one so fast, but the ISSUE IS STILL THERE. Extremely disappointing.

    So again, I ask. Pop in an SD card an d download your pictures while listening to music and see what happens.

    I will be making a video to show the issue to tech support, and will most likely be asking for a refund.
     
  37. pickles

    pickles Notebook Consultant

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    We have had so much snow here in VA that I had to pick my M15X up from FedEx (yep, funny they can't get here but I can get there). Anyway I love this machine but I find the USB ports are VERY tight when connecting/disconnecting devices. Has anyone noticed this or is it just my machine? I don't want to damage something.
     
  38. Maxamilus

    Maxamilus Notebook Consultant

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    Yep, super tight, but it should loosen over time.
     
  39. echoblack

    echoblack Notebook Consultant

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    Ya no worries, the tightness is a good thing. Over time they will get loose.
     
  40. Thierry19

    Thierry19 Coffee enthusiast

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    Yeah, the USB are a little squeezy, plus they are only 2 of them, which really shucks.
     
  41. echoblack

    echoblack Notebook Consultant

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    IMHO....

    I think all the AlienFX problems you guys are having could be solved by using the new Open Source Cross-platform AlienFX Manager. I use it on my M15x with Archlinux. It is written in Java.

    http://ubuntuforums.org/showthread.php?p=8819707#post8819707

    The AlienFX is built on a TI TUSB3410. You use C code to program the thing to do what you want.

    If nothing ells you should use it to get a definitive answer if the Hardware is Bad or if it is a Software problem. Because the Open Source AlienFX manager is Open Source you can check the code and find out vary easily and definitively that your telling the controller to do what you want it to do. With the Proprietary manager you have no idea what the hell it is doing. It could be opening up a back-door to allow all Alienware employees accesses to your computer ... Or it could have some major problem that is eating up all your CPU.. Or a Memory leak... You never know.
     
  42. JWest

    JWest Master of Notebookery

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    Aren't there three? Two normal and one eSATA/USB hybrid port?
     
  43. echoblack

    echoblack Notebook Consultant

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    Yep, The major reason the eSATA is duel USB/eSATA is because that is the new standard for Power Over eSATA. Which is vary cool. The old eSATA port was basically gimpified because you still had to plug in the drive to a USB port for power.
     
  44. JWest

    JWest Master of Notebookery

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    Can you still plug in any normal USB device into an eSATA/USB hybrid port?
     
  45. pickles

    pickles Notebook Consultant

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    Thanks so much for your replies on the usb ports. I was really worried about the tightness.
     
  46. Smeggit

    Smeggit Notebook Evangelist

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    Hey, yep I get it too but only when using the laptop speakers, it's fine when the audio is through the TV via DisplayPort. I didn't have many photos so I copied OpenOffice and got some skipping and corrupted tones in the music.
     
  47. pickles

    pickles Notebook Consultant

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    Yes you can.
     
  48. Signus

    Signus Notebook Enthusiast

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    Hey guys just saying hi as i have just put my order for meh M15x ;D
     
  49. JWest

    JWest Master of Notebookery

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    Congrats, I'll be doing the same as soon as I sell my Macbook Pro :)
     
  50. Thierry19

    Thierry19 Coffee enthusiast

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    Silly me, I didnt even know the eSata port was a hybrid USB !
    Also Signus, congrats, whats your setup?
     
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