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Can't help, I never tried it myself. Follow the post above yours. Anything to throttle the CPU back should work.

 

Don't feel too bad. We found this issue right away so a massive return to Dell will be happening soon.

 

Where can I download evga eleet? I registered and I have to register a product with the account?

 

question. i just got my R2 today and when i turn it on after raid and everything has went through but before windows boots i get a message that says the power adapter is a non-dell accessory. anyone else getting this?

 

Probably a shoddy psu.

Call Dell and they will overnight you a new one.

 

Here:
http://forum.notebookreview.com/showpost.php?p=5823881&postcount=232

 

Thanks, drake!!

 

http://www.evga.com/eleet/

Be careful.

 

Eleet doesn't work either.

 

I tried using it set turbo on my i5-540 Envy and it didn't work.

 

Have you tried just shutting off turbo mode?

 

Yes, and it worked.

 

It's a crappy band-aide but unless someone identifies the smoking gun we are reliant on Dell. If my second R2 has it which I suspect it will they will both go back.

 

Well, looks like I am keeping my R2 with the 720QM CPU, I gamed on it a good 4 hours in the later levels of Borderlands, I had no problems of any kind. Only thing is there is this level where there is a lot of going on, snowing, some smoke and other heavy rendering stuff, I did noticed a drop in the FPS, but not bad, I don't have FRAPS installed yet, I will do that soon.

On another quick note, I couldn't find a service manual for the R2, or the R1 for that matter, just want to know how to properly disassemble it for routine maintenance, fan cleaning etc, if anyone has a link for the guide I will appreciate it ...

 

This should definitely work. Set your turbo multipliers in the 17 range for all four and the flickering should be gone. Make SURE you are using Dell's stock drivers since they seem to work best. I think Alienware will figure out a solution to this. It's obviously serious enough to be affecting all 920xm based configurations. My system will be captured tomorrow by AW Miami.

 

here you go:
http://support.dell.com/support/edocs/systems/M17x/en/index.html

this is for r1 but should be close enough.

 

Can change multipliers only on the extremes.

 

Still didn't work.
Here's a vid of what I'm experiencing:
http://www.mediafire.com/?znrzmxzeyym
excuse the bad framerate, I forgot to tell fraps to record half screen.
The vid was taken with all turbo multipliers on x17.

 

Thanks man! + rep

Also found a nice post by Moo with some links, got them all bookmarked, thanks again.

 

did you call AW HQ direct?

Pretty cool that they are going to get your system and test it. almost all captures go to Dell and I really do wonder what happens after that. lol

 

Keep pushing the multipliers lower until it does work for you. Every 920 chip is different. Are you using the stock driver?

 

Yes. Please DL the vid so I can know if im having the same problem as everyone else.

 

Only worked as audio for me. I tried a couple different players.

 

Really? I'll upload to YT then..
EDIT: Here's the link: http://www.youtube.com/watch_private?v=b5jYj0mFaTc&sharing_token=Lhec0ajp4ic-WUrGJ64GLQ only the first 25 people can see it though.

 

I must be past the 25 limit.

 

I'll just make it public then...
EDIT :
<width='425' height="344"><param name="movie" value="http://www.youtube.com/v/b5jYj0mFaTc&hl=en_US&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/b5jYj0mFaTc&hl=en_US&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width='425' height="344"></embed></object>

 

Yeah doesn't work.

Here's mine.
http://www.youtube.com/watch?v=nyZChVGFq50

The one Joker posted was a better example.

 

That's stuttering. It could be the after affect of throttling.

 

does it happen when you disable xfire?

 

No, it doesn't.

 

If you're talking to me, the problem goes away when you disable xfire or turbo mode.

 

Here's a repost of mine again:


<param name="movie" value="http://www.youtube.com/v/mPzUSROu5WE&hl=en_US&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/mPzUSROu5WE&hl=en_US&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width='425' height="344"></embed></object>


So 100% of 920xm users have been experiencing this flickering so far. No single driver has been able to resolve it. Another problem that occurs is that the system has periods of microstutter (the GPU drops its clocks to 300 mhz) during heavy action in a game and what's observed is a massive framerate drop (e.g. 60 fps to 30 fps).

The only workaround for now is to use evga eleet and drop the turbo multipliers until it's semi stable. Either that or disable turbo mode altogether.

 

It is so obvious it's hard to imagine this was ever tested internally with Dell.

BTW, looking forward to your report from AW headquarters.

 

It's possible that these units while in the pre-production phase never get tested with games and benchmarks.

I bet a diagnostic is run and windows with drivers and that's about it.

 

I've never seen that. I guess I have a completely different problem then...

 

that's good to know. in that case, my suspicion is the xfire cable is not seated properly or the other possibility is the game itself. I don't have a copy of Borderlands on me. I have Crysis, though. Do you happen to have Crysis?

 

Just the demo.

 

does it happen in the demo?

I have a 920 system and it plays Crysis great. have not had this flickering with it.

 

Yes, did you see the video? I embeded it a page back.

 

did you see my video and Joker's video? Everyone here at NBR with a 920 has reported this happening.

 

the 3 second video? i can sort of see the clouds flicker, but not the entire screen like it showed in Borderlands. If you tell me if flickers in Crysis demo similar to what it did in the Borderlands that's enough.

I'll go fire up my R2 and try Crysis again.

 

Do you have the 2 cards in Xfire enabled ?
Did you have all graphics maxed out ?

 

Yes, the clouds trees, everything thats not very close to me flickers, but not quite like what mandrake and joker had.

 

@Mandrake. Yup seen Joker's video, Joker's systems is on its way back to HQ since he lives so close. so I expect we'll know something pretty quickly.

 

I think we just need to give Alienware a chance to sort this out. Once my system is taken tomorrow, they might be able to figure out what's wrong pretty quickly in their labs and issue a fix. I wouldn't RMA my computer just yet.

 

I've been trying to keep up with this forum, as I ordered a M17x, but with a 720. I was wondering though, has anyone without the 920 really pushed their system and experienced the same results? Or is it just an isolated incident with the 920's?

 

^ I agree. Even though it was (is) bad news, it makes me feel much better that the fellas here caught the flaw so fast. I personally think it's gonna get worked out.

 

Anwayy, finding a cure soon to this is in their best interest, or they'll get MASSIVE returns by people wanting to trade their 920 for 820.. thats not good for their money !!

 

Yea, I was quite amazed on how it was caught not even a week after people started getting them.

 

yes, obviously we want to get to the bottom of this and I appreciate the patience and time to describe the issue.