*OFFICIAL* M11x Order Status Discussion Thread

Lol, aside from this being the most depressing rep report I've seen... I think someone had your rep shot up with truth serum ._.

That or he just abstained from the PR b/s.

 

I swear, every time I get angry and want to cancel my order, I check out this vid http://www.youtube.com/watch?v=jdtXnwxeCkQ

And everything is a little better

 

LOL My rep ask me to cancel my order lmao and I said No I don't want to ...

 

What? Why did he ask you to do that?

 

Yep, they are highly trained professionals. I had one offer to cancel my order too. Dell's fault. These rep's have a script and incentive to get people off the phone. That's it.

It would be a miracle on par with the Virgin Mary riding into the White House on a flying dolphin while grinding out Stairway to Heaven on a vintage double neck Gibson, if a single rep actually helped anyone, anywhere, ever, for any reason.

 

@Rhodan

I checked my shipping status around 6pm.
That's when I noticed the change.
I wasnt too sure about the "2010/02/25 00:00 In Transit in U.S."
as the pick up time of 00:00 doesnt make sense.
I live about 2 hours southwest of Toronto, so I am assuming if it is In Transit from Toronto it should be at the Purolator Depot for tomorrow and then delivered.
However the descriptions leave alot up in the air so who knows.
Either way it should be here no later then Monday.

What part of Canada are you from?

 

+1 rep for that....I am still laughing!

 

Vancouver, previous Dell delivery for Vancouver transited via Calgary. Not sure about Toronto though.

 

They're more like robots than professionals...

+rep!

 

That same user made a handful of videos for different titles he tested out on the M11x. Very hot stuff.

 

I watched the TF2 video and he was getting a constant 70 FPS with drops down to 40-50 while in playback. Very nice.

 

@ceol = any news of yours?

 

Nope! Still in build last I checked like 3 hours ago. I'll check in the morning.

My rep called and said that orders are shipping so mine should be out soon.

 

@ceol = Gawsh it must hurt. No EDD from them?

 

He said it should get to me right before my EDD, but I'm just assuming it's at my 3/4 date.

 

@ceol = any other 2/3s also in purgatory?

 

http://forum.notebookreview.com/showthread.php?t=462618&page=8

 

Me!! Well 2/2

 

@SandersAKG Bastok FTW !!! I wanna see FFXI running on it lol it runs on my netbook 900ha lmao

 

Favourite person in thread? Done.

What luck to have someone who plays XI and doesn't hate Bastok =x

P.S. Upon realizing what a 900HA is (thank you ceolie). FFXI runs on anything x.x First played it on my Inspiron 5100 with 2.6ghz P4 512mb ram and 32mb vram (don't remember GPU). M11x gonna tear it up with XI and XIV ^-^!

 

A fellow Bastokan, eh? Sanders and I are on Gilgamesh for the moment. First game we're installing is FFXI for awesome mobile Campaigning.

 

Here's to hopefully having it ship tomorrow
-toast-

 

For Canadians, just a quick update on my m11x's shipping status. DO NOT click on the tracking from your Dell.ca account. Copy it and past it on purolator.ca and then choose track pin, you will get a lot more info. Here's where my package is now :



From my experience with Purolator, the package will leave Montreal around 5 am from this point and be delivered to my house in Quebec city in between 11 am and 1 pm Friday

And I didn't even pay for fast shipping.

 

HAHAHA yeah i cant wait first game i will be installing too ... and Bastok is the best ... I play on Carbuncle atm was originally from hades might go back.. keep me posted when you get yours i wanna see screen shots

 

Will do. We should be able to max out everything and have it play flawlessly.

 

LOL yeah ... It runs on absolutely anything (well you know what i mean) I hope that it runs XIV nice maybe at least one of us will have a Beta to test ?

 

You just have faith or inside info for that?

 

@Mounja I literally just ordered this afternoon - the account manager said I should contact him on Monday for an EDD. Once I have that I can probably drop you my order number for you to poke your rep with.

--neg

 

I got a Dell magazine in the mail today. Apparently they can send that out but not my laptop.

 

Yeah... each one of thousands who filled out that form. Let's see if we get lucky ._.

 

Sounds good ill poke him hard it will be cool to have 1337 lmao

 

Looks like you got the same options as me (well mine's black don't know about you). If you get yours before me I'm definitely canceling since I ordered on 2/4.

Actually, I'm starting to think that I could get some nice upgrades for my car for the price of the laptop.

 

got a delivery exception from fedex today, as i was at work. went to pick it up and am now posting from my M11x. will post some pics in my sig later.

two things I noticed. fan lights up only when keyboard is lit. and an SD card does not line up flush with the case. two very minor things, but there goes my idea of leaving an SDHC card in there all the time.

 

Its coming!

Yep my rep said they would ship all the parts minus the chassis, processor, screen, hard drive, keyboard, bluetooth, Gobi, ram, motherboard, and just send them all later!

Oh yeah no box, manual, or any type of packaging either!

Instead i get a picture of the m11x and an EPP brochure!

The rest will ship as they reach the factory.

 

@Blinkojobin
second time you popped my excitement bubble..
i'm gonna go hide in a cave now

 

@SilverJester It's the AU base model, black, home premium etc. I like the black better than the silver since I like my computers to have uniform colouring, and fingerprints aren't an issue for me.

I think all the people who ordered in the first few days of feb got rear-ended by the not-quite-ready-yet website - imo you probably all should have cancelled and reordered around the 10th.

--neg

 

With most of our estimated ship dates approaching, who is gonna cancel if it goes over?

 

I'm not gonna cancel because I was one of the coupon stackers :/ .. although I will be bothering my rep until they ship it out on my ESD date .

 

Hehe sorry Darkamikaze. I'll try to be less negative in the future!

 

@ultimatorious pic of SD card in slot? how far does it stick out?

--neg

 

@neg2led =here yah go

 

@nuke737 thx much, +rep

doesn't look too bad rly, though i can't work out why nobody makes them flush anymore

--neg

 

lol looks like mine should be here today as well.....their tracking info is still eff'd up though:

2010/02/26 02:56 Left TORONTO SORT CTR/CTR TRIE, ON
2010/02/26 02:04 Shipment In Transit
2010/02/25 17:26 Left TORONTO SORT CTR/CTR TRIE, ON
2010/02/25 17:21 Shipment In Transit
2010/02/25 17:20 Picked up by Purolator
2010/02/25 00:00 In Transit in U.S.

It left the sort center twice??? Did they ship it down the hall??

 

A little shock this morning: order status on my Dell account had been changed to "Canceled"! Wasn't my doing and since I had already paid for it, I was kind of worried.

So I called Dell support and apparently "due to an issue with their system" my order had been cancelled.

The guy told me to re-order the same setup and they would make sure things were sorted out. Is this standard procedure? Anyone ever experienced this before. It's my first time ordering from Dell, so I feel very welcome as a customer.

 

That's majorly weird. I would recommend you don't order through the website. You don't want to be double billed, and you want the order to get the attention it deserves.

Go online and build the system. Add it to you cart, but don't check out. Then call Dell sales and tell them the story. They can access your cart from there. Be sure to stress that you don't want to be double billed!

Nothing standard about it. Shame on the rep you talked to btw. He should have sorted it then and there. What he did was leave it for you to sort out with the next rep you talk to. Maybe some righteous indignation is in order... you should get a discount or something.

 

I am thinking of cancelling my M11X and going for the following plus its €500 cheaper.

Inspiron™ 1564(N0056412)
Date & Time: Friday 26 February 2010 7:54 PM

SYSTEM COMPONENTS

Inspiron™ 1564(N0056412) Qty 1
Intel® Core™ i5-520M (2.4GHz, 4 Threads, turbo Boost up to 2.93GHz, 3M cache), Genuine Windows® 7 Home Premium, 64bit, English Unit Price Incl. VAT € 1,039.46
25 % off 4 Years In-Home Warranty Support!
Expires 25 March 2010 View Details
- € 49.75
Catalog Number: 5102 N0056412
Module Description Show Details
Base Intel® Core™ i5-520M (2.4GHz, 4 Threads, turbo Boost up to 2.93GHz, 3M cache)
Microsoft Operating System Genuine Windows® 7 Home Premium, 64bit, English
Memory 4096MB 1067MHz Dual Channel DDR3 SDRAM [2x2048]
Keyboard Internal UK/Irish Qwerty Keyboard
Video Card 1GB ATI Mobility Radeon HD 5450
Hard Drive 500GB (5400RPM) Serial ATA Hard Drive
Optical Devices DVD +/- RW Drive (read/write CD & DVD)
Wireless Networking Dell Wireless 1397 Mini Card (802.11 b/g)
Cables 1 Meter Power Cord - UK
Shipping Documents English Documentation
Gedis Bundle Reference N0356412
Standard Warranty 1 year of coverage included with your PC
Services and Support 4Yr In-Home Warranty Support, including evenings and Saturdays
Bluetooth Dell Wireless 365 Bluetooth Module - European
Order Information Inspiron 1564 Order - Ireland
Primary Battery Primary 6-cell 48 WHr Lithium Ion battery
Carrying Cases Belkin 15.6" Slim Backpack Black/Grey - 'Designed for Dell'
Dell System Media Kit Inspiron 1564 Resource DVD (Diagnostic & Drivers)
Camera 1.3 Mega pixel Integrated Web Camera
Colour Choice Obsidian Black
Accidental Damage Support No Accidental Damage Support
Online Backup DataSafe Online Backup 2GB 1 year
Theft Protection Solution FailSafe® Theft Protection - track and protect lost or stolen laptops - 30 days free trial
Labels Wireless Label CI5
LCD 15.6" High Definition (1366x768) WLED
Microsoft Application Software Microsoft® Works 9.0 / English - (Does not include Microsoft® Word)
Protect your new PC McAfee® Security Centre™ 15-month subscription
Power Supply 90W AC Adaptor
TOTAL Incl. VAT:€ 989.71

 

My Rep also happily offered to cancel my order if i basically didn't like the 1-2 month wait.

I'm guessing the reps are getting slammed over the m11x, but it's their own fault. Their complete lack of meaningful information whatsoever it's what frustrates me most.

If they told me the truth about the situation, despite how unpleasant it might be, i'd be much less annoyed.

 

Reordering now would mean I would loose all my coupons (I got them all minus one $50 one that was no longer stack able). I don't mind waiting till the EDD of 2/4...but if it goes beyond that I think I'm gonna cancel.

 

I agree if i had solid info i could base my decesion on i would either wait for M11x or just cancel and order the above straight away and the rep said i would have this within a week.

 

Order is out for Delivery!

Canadian Order.
Ontario.
Via Purolator it only took 2 days to ship and that was with regular shipping.
I am impressed.