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    *OFFICIAL* M11x Owners Lounge - Part 3

    Discussion in 'Alienware' started by steveninspokane, Feb 2, 2010.

  1. Eat_My_Brains

    Eat_My_Brains Notebook Consultant

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    Anyone posted any benches yet?
     
  2. got2bel82day

    got2bel82day Notebook Consultant

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    bioshock 1 and 2 benchmark please !!!
     
  3. ashodd

    ashodd Notebook Consultant

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    benchmarks ?!?! at the moment we are just trying to help h0M3bReW3r with his OC problem :-( feel for the poor guy.
     
  4. rpg-XPS

    rpg-XPS Notebook Evangelist

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    OK, thanks. Check my post above yours, I responded there.

    To completely rule out the RAM as the issue, you could run a program called Memtest86+ to diagnose it. But as I mentioned in my previous post, if you're not confident having a go at diagnosing the error yourself, and as the machine is only a day old, I would get on to technical support.
     
  5. h0M3bReW3r

    h0M3bReW3r Notebook Consultant

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    Bored of this its going back
     
  6. Eat_My_Brains

    Eat_My_Brains Notebook Consultant

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    I do feel for him, I was more referring to the other members who have recieved theirs and weren't running into this problem. Id be pissed if I was him but at least dell will cover it. :)
     
  7. trentbg

    trentbg Notebook Consultant

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    ...and there goes the first casualty of the technological war...sad...
     
  8. rpg-XPS

    rpg-XPS Notebook Evangelist

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    I understand your frustration but it might be something simple. Did you check the CPU's core speed on the first page of CPU-Z? OC'd, is it running close to 1730MHz when the CPU is active? What are the temps like in the room you're in? Is the laptop well ventilated?
     
  9. BatBoy

    BatBoy Notebook Nobel Laureate

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    Might want to call support and see if they can detemine a cause. If you do not want it, do not delay and contact support to return it. You have 21-days from the date on your invoice.

    As RPG mentions above, what are the temps? Use HWMonitor. If you the system has been sitting as it is in your pic, well, it is on top of what looks like a sweatshirt and most likely has no free air-flow.
     
  10. Darkhan

    Darkhan Notebook Deity

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    I have not been following this thread the last few days but on the system with BSOD have you tried taking out one stick at a time and testing? Also have you checked temps on the cpu after overclock has been enabled?

    Hate to see you return it if its a simple fix?
     
  11. rpg-XPS

    rpg-XPS Notebook Evangelist

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    HWMonitor is a good program for monitoring temperatures.

    Missed BatBoy's post, he already mentioned the above program!
     
  12. Darkhan

    Darkhan Notebook Deity

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    Also in windows it shows it at 1.73. CPUZ shows it at 1.6?
     
  13. DR650SE

    DR650SE The Whiskey Barracuda

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    I would also check temps, depends on if it BSOD's after it's had time to heat up. Maybe the tech that assembled it forgot to remove the tape from the heatsink. It's happened on the M17X, though I'm not sure if that could be a cause for a BSOD, or if it would simply result in a thermal protection shutdown. I also suggest trying to boot with one memory stick in at a time to try and narrow it down to the memory.

    But as Batboy stated, Get on the phone with them as soon as possible to start the documentation.
     
  14. rpg-XPS

    rpg-XPS Notebook Evangelist

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    That's probably Speedstep lowering the multi to 6x. Click and move the CPU-Z screen around the desktop for a couple of secs and then read the core speed (the activity of the movement should engage the CPU full speed).
     
  15. rushmore

    rushmore Notebook Evangelist

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    Wonder if it is a heatsink or thermal paste issue, but if the CPU is reported to only get about one degree warmer when at 1.73ghz (per HardwareHeaven) I would not see how heat is the issue....

    Is the only common issue for failure is when you clock it up?
     
  16. rpg-XPS

    rpg-XPS Notebook Evangelist

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    HH's review sample was supposedly limited to 1.6GHz. I questioned this in the forums and the reviewer stated:
    Not a big difference but the extra 133MHz might contribute to higher temps, especially if the laptop is poorly ventilated or in a warm room.
     
  17. tacopicante123

    tacopicante123 Notebook Consultant

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    Ok so off the current topic... I cannot get my PS3 Controller working on my current windows 7 x64 setup with the bluetooth dongle I have... I kind of wanted to get this done so I can then try it on the M11X when it arrives... has anyone had any luck with this?
     
  18. popypopy

    popypopy Notebook Evangelist

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    Aw man, that sucks. I'd say send it back ASAP - even if you 'got it working' you'd always know *something* was wrong somewhere to have caused this behavior even once- not worth the worry, get a different one.
     
  19. rpg-XPS

    rpg-XPS Notebook Evangelist

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    Huh? We're talking about an actual M11x that's BSOD'ing while overclocked. How is a PS3 controller on a different computer related to the M11x?
     
  20. tacopicante123

    tacopicante123 Notebook Consultant

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    @rpg-XPS - yeah sorry that's why I said it was a bit off topic... but seeing as to how some of you guys have the M11X already I wondered if they had gotten the PS3 controller working via bluetooth. Sorry for my outburst bro
     
  21. trentbg

    trentbg Notebook Consultant

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    I vote for bad memory on this machine, like the people above mentioned the easiest test is just to pull one stick out run it with OC on and than the other and determine which one is causing the problem.
     
  22. h0M3bReW3r

    h0M3bReW3r Notebook Consultant

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    on hold on the phone to dell... here we go again

    yeah but it works normal without overclock trentbg
     
  23. YodaGoneMad

    YodaGoneMad Notebook Deity

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    Sounds like an OCing issue. Might be ram (since OCing pushes the ram much harder), or the CPU. Either way, I will be suprised if they let you return it for a replacement because it won't OC, that is kind of an extra feature.
     
  24. Largosama

    Largosama Notebook Enthusiast

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    I dont think i was ever able to get it working correctly on BT. I usually just use a USB cable and Sixaxis PS3 program/driver for PC. Dont know if that helps at all.
     
  25. tacopicante123

    tacopicante123 Notebook Consultant

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    @Largosama - that does help me... can you use the rumble feature as well? I just dont want to have to press F8 each time for the unsigned drivers thing on Win 7. Don't know if you have a workaround. I wanna get this sorted before my M11x comes so I can be ready to game on it with the controller.
     
  26. rpg-XPS

    rpg-XPS Notebook Evangelist

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    It's still possible that it's the RAM though. As Yoda mentioned above, when the FSB is OC'd to 1066MHz, it's running the RAM at close to it's maximum specifications. That extra increase in speed could very well be the difference between BSOD'ing and not. Remove one stick at a time and test or run Memtest86+. Any errors or BSOD's while testing is pretty definitive of bad RAM.

    I'd also be concerned about the level of support offered with the laptop running in overclock mode. Didn't someone mention that any hardware failures resulting from an OC would not be covered under warranty?
     
  27. rpg-XPS

    rpg-XPS Notebook Evangelist

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    LOL, my apologies, I thought you were saying "Let's get off the current topic...". Simple misunderstanding. :)
     
  28. YodaGoneMad

    YodaGoneMad Notebook Deity

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    Indeed, it say in the warranty that OCing is not covered, and any hardware that fails while OCing or because of OCing is not covered.
     
  29. Eugene91

    Eugene91 Notebook Consultant

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    Then Dell shouldnt allow the BIOS to have the overclock feature ...............
     
  30. YodaGoneMad

    YodaGoneMad Notebook Deity

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    It is just an extra, why make it so no one can do it? If you do it and it works then that is great. However, in all the sales material and promotions the feature is never mentioned, it is simply an extra.
     
  31. rushmore

    rushmore Notebook Evangelist

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    Could compare the 30VT, since it is at 1.73ghz and no major issues reported to date, but the 30VT uses the 210m gpu (less total heat).

    Form factors though are similar in volume, so not sure if that would be a difference.

    Perhaps he could also test with the 335m disabled and see if same result?
     
  32. popypopy

    popypopy Notebook Evangelist

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    Bad parts are bad parts though, if the ram is bad it can affect other things as well. not really OC specific, it's just how he found out it has got bad ram.

    I'd tell them they are sending a new one out or getting a chargeback from the CC company, their choice. It's bad HW - totally their fault.
     
  33. Eugene91

    Eugene91 Notebook Consultant

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    at least Asus allows its ULXXVt's to OC to 1.73GHz... :(
     
  34. YodaGoneMad

    YodaGoneMad Notebook Deity

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    Well we really don't know what it is because he has not run any tests like Memtest86 for memory or Prime95 for CPU. It could just as easily be his processor, and that would mean it isn't a faulty part, it just won't OC that much.

    We shall see how it turns out.
     
  35. Largosama

    Largosama Notebook Enthusiast

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    I have not been able to get the rumble feature working. Then again i have only used NES/SNES/SEGA emu. As far as the signed drivers since i used the LIBUSB-Win drivers i dont recall seeing the unsigned driver notification window. Also how high is your UAC settings. I keep mine fairly low so i dont get a lot of notifications.
     
  36. michaelbyz23

    michaelbyz23 Notebook Consultant

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    Overclock voids warranty right? If something happens after overclocking, can you still send your unit back under warranty?
     
  37. YodaGoneMad

    YodaGoneMad Notebook Deity

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    As long as you don't tell them you OCed and you pop out the CMOS battery to clear the record. However, if anyone has a ram stick die or a CPU burn out while OCing and actually admits it to Dell then I don't think it will be covered.
     
  38. h0M3bReW3r

    h0M3bReW3r Notebook Consultant

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    OC image attched below
     

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  39. michaelbyz23

    michaelbyz23 Notebook Consultant

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    Is it really okay to overclock your cpu? I mean it increases the temperature, according to hardwareheaven, it only increases by 1 degree. But will it overheat and burn the RAM?
     
  40. rpg-XPS

    rpg-XPS Notebook Evangelist

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    To be honest, I doubt it either. It's unlikely that the level of OC on the SU7300 would result in such high temperatures that would cause a blue screen. But, things like poorly applied thermal paste and as someone mentioned forgetting to remove the tape from the heatsink, would definitely cause a temperature increase. It might be an idea to disable the 335M but he really needs to run HWMonitor to check the temps first, and actually see if it is a problem.
    That's with a 6.0x multi, hence why it's running at 1.6GHz. Can you run a task or program or move the CPU-Z around the screen to check and see if the multi goes up to 6.5x and therefore the core speed to 1.73GHz?

    I'm getting a bit worried now that they've limited the multi to 6x on the OC. They certainly did with HH's sample. Although they did tell HH that they were aiming for a 6.5x multi (1.73GHz) on the retail models.

    Darkhan, can you confirm this?
     
  41. travis4775

    travis4775 Notebook Enthusiast

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    No it won't. Running at their normal speed of 1.3ghz the ram is only running at 800mhz. The ram that is sold in these systems are 1066mhz. Running the CPU overclocked will make the ram run at 1066mhz and will not put any additional strain on the memory.
     
  42. michaelbyz23

    michaelbyz23 Notebook Consultant

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    okay, thanks. what about in the long run? if i overclock my m11x for a long time and keeps the setting at 1.73ghz? will it affect my laptop in a bad way?
     
  43. rushmore

    rushmore Notebook Evangelist

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    One point of caution here could be a design rev with no overclock option in future builds, if this is a trend :( Let us hope this is due to bad ram or some other non- overclock related issue.

    Then again, AW must have tested the heck out of this before final build release. My dibs is a thermal paste issue or maybe the ram. If disabling the gpu allows the system to work, this could also support this being a heat issue.

    The entire design is based mainly around heat dissipation for the gpu.
     
  44. trentbg

    trentbg Notebook Consultant

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    See, that is what I meant yesterday when we were arguing about the multiplier and CPU speeds.
    A few theories on my side:
    - Some how he got a first edition test model with OC multiplier to x6 and voltage to 0.900v instead of 1.0v
    - Not really sure, but if the memory is bad and is detected that is not able to go to the 1066, the clock of the CPU is automatically lowered.
    - Last one, still think it is the memory, he should test the sticks individually.
     
  45. popypopy

    popypopy Notebook Evangelist

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    No OC, no sale, 1.7 is what triggered my purchase, so I dont think they would lock it out. (But if their build quality is like this, maybe they should, or just re-design for a different CPU)
     
  46. rushmore

    rushmore Notebook Evangelist

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    Perhaps I am misreading. I thought Darkhan already confirmed the M11x is running at 1.73ghz when overclocked?
     
  47. h0M3bReW3r

    h0M3bReW3r Notebook Consultant

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    How do I run the Memorytest program?

    Dells reps are a joke too they just hang up on you... for the 4th time now arrr
     
  48. trentbg

    trentbg Notebook Consultant

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    He did, but if you look at the screen shot that h0M3bReW3r posted his story is different.
     
  49. h0M3bReW3r

    h0M3bReW3r Notebook Consultant

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    Another thing up also is the glass thing covering the screen is sliding down :( so you can see the metal behind it
     
  50. impruv

    impruv Notebook Evangelist

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    Like mentioned before, that's intel's speed stepper. On my E8400 on my desktop, unless I do something with my computer, it idles at 6.0 x 422 = 2.5ghz but once I do something like open a browser it will jump to 9.0 x 422 = 3.8ghz
     
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