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    *OFFICIAL* M17x Order Status Thread...

    Discussion in 'Alienware' started by sleey0, Jun 3, 2009.

  1. Huey Long

    Huey Long Notebook Consultant

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    I have shipped!!!! :D
     
  2. JBBW

    JBBW Notebook Consultant

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    grats Huey
     
  3. Megacharge

    Megacharge Custom User Title

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    Guys don't forget to post some pics under different lighting conditions, as well as benchmarks, and temperature tests ASAP! lol it's not called Notebook Review for nothing. ;)
     
  4. Shuya

    Shuya Notebook Evangelist

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    I really don't understand what is going on, lol. How can so many people who ordered after me/us have their systems shipped already? :p Dell are taking the . :p
     
  5. Inkjammer

    Inkjammer Notebook Deity

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    WHOOHOO! I've shipped, too!
     
  6. nobodyshero

    nobodyshero Notebook Speculator

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    Also, lessons learned from the W90 owner lounge which I followed from the beginning...Several people received their w90 and subsequently went afk for a few days sucked into playing games and forgetting to post pics for us NBR users ;( lol we were so tortured. Remember to take pics and post same day, mad +rep waiting :)

    EDIT: grats guys btw on all the recent ships.
     
  7. invinceable

    invinceable Notebook Consultant

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    Shipped Baby!
     
  8. Inkjammer

    Inkjammer Notebook Deity

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    Just waiting on the tracking information. It's not been posted to the order status page yet.
     
  9. sleey0

    sleey0 R.I.P. AW Side Topics

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    It probably wont be until late tonight (that is when the carrier picks them up)
     
  10. Inkjammer

    Inkjammer Notebook Deity

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    My F5 key is going to burst into flame by then!
     
  11. invinceable

    invinceable Notebook Consultant

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    Yeah, my card hasn't been charged despite the "Shipped" status.

    Does this get posted later tonight?
     
  12. dikkiedirk

    dikkiedirk Notebook Evangelist

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    Not that difficult I guess:

    We are Europeans and we are :notworthy:

    Only good for the money.
     
  13. Kcissem

    Kcissem Notebook Evangelist

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    I don't think the dell reps have a clue, I ordered on the 3rd, confirmed payment over phone, went in production as soon as payment was confirmed on the 3rd, been in build stage since so today i decided to do an experiment and place 3 calls back to back to back about my order,

    1st call i was told it would ship tomorrow, i was like woo hoo at first but then i realized i have yet went into boxing and told rep so, she stated that is the information she had.

    2nd call the guy told me my order was on hold due to backordered parts, he said the qx9300, & 280's were on delay, i told him what first lady said and he said well that is the information he had.

    3rd call, i told the lady what i was told by the reps from the previous 2 calls and was told that nothing was backordered and my system was just being held up in production due to high demand and i should expect it to ship in about a week or so.

    so basicly what am i supposed to believe?

    (Still in build stage by the way)
     
  14. JBBW

    JBBW Notebook Consultant

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    Ok, that's the best from today.... +rep
     
  15. unhip_crayon

    unhip_crayon Notebook Consultant

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    Those who get their AW's first, could you post your reviews in your own separate thread?

    I'm tired of having to read 15+ pages a day lol

    Thanks!
     
  16. JBBW

    JBBW Notebook Consultant

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    Might have asked you this already.....but did you buy a tv card with yours?
     
  17. Inkjammer

    Inkjammer Notebook Deity

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    Interesting observation. I checked my Chase Visa? Yep. No charge either.
     
  18. Shuya

    Shuya Notebook Evangelist

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    Yeah, their information doesn't seem to be on the same page. I've had conflicting information from various reps too. Going to phone up three times in a row, like you, tomorrow to see what happens. Should be my last day in pre-production tomorrow, so yay!
     
  19. dikkiedirk

    dikkiedirk Notebook Evangelist

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    Why should it be the last day in pre-production?
     
  20. Beardog

    Beardog Notebook Guru

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    ill post no problem mine has shipped i will get it on Thursday
     
  21. Clauss

    Clauss Notebook Unboxer

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    Beardog you ordered first day correct? I forget
     
  22. Kcissem

    Kcissem Notebook Evangelist

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    no sir


    10 characters
     
  23. JBBW

    JBBW Notebook Consultant

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    Ok, just thought you might have had the same issue as me. I was in 'build' stage until yesterday having ordered the first day.
     
  24. fastlappy

    fastlappy Notebook Evangelist

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    OMG!!! I Just got home from work to find out it SHIPPED!!! Coming tomorrow with my free overnight!!!! ITS ALMOST HERE!!! I am never gonna get any sleep tonight and I have to work tomorrow...Gonna be a long day! Good luck to all and I hope you see the shipping email soon!
     
  25. whizzo

    whizzo Notebook Prophet

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    you do realize we expect pictures, a full review and benchmarks, right?
     
  26. fastlappy

    fastlappy Notebook Evangelist

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    I will do it for sure...but on day 1 I will probably only have time for some pics...
     
  27. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    I never got an email, weird. I know I always sign up for email notification. I received one this morning for my hard drives.
     
  28. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Would any internal pics help? I'm going to need to install the proc.
     
  29. kilthro

    kilthro Floating in Space

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    same here. no email. I dont think the emails go out until tracking number is included.
     
  30. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Makes sense, thanks.
     
  31. kilthro

    kilthro Floating in Space

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    btw yes i can see the invoice. I just checked. Has the service tag on it and all... the disclaimer says not avail until 48 hrs after it ships but it did work.
     
  32. Shuya

    Shuya Notebook Evangelist

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    The description, that I see, for pre-production:
    " Pre-Production time varies and may take up to 14 days.
    Your Estimated Delivery Date includes the Pre-Production time for your order.
    "

    It says "up to", so surely that means the maximum is 14 days. It doesn't say working days either, that should include weekends too.

    Got a tracking no.? And where are you from?
     
  33. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Mine must be linked wrong somehow. It shows all my orders I placed online in the past and can get those but not this one. No big deal.
     
  34. Inkjammer

    Inkjammer Notebook Deity

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    Don't take this the wrong way, but spamming the Dell reps isn't entirely going to result in a better outcome. The reps can see when you call, what you called about and more. The more they get bombarded the less likely they may be to help you (even if it is their job).

    Not trying to be a naysayer on this, but... I used to have that job, so I talk from experience. I'm not saying there aren't bad techs/call reps, but...
     
  35. Blazertrek50

    Blazertrek50 Notebook Evangelist

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    I ordered my M17x on the 8th and followed it up with a phone call about an hour later to confirm financing and stuff.

    Today I am in the "build" phase, confirmed that with a phone call and even spoke with a Dell rep, he says that it will ship by the 7th of July. Does anyone think that it could ship earlier, like by the 26th of June? I am leaving town on the 30th and would love to have it before I leave?

    Thanks. Oh and I am located in the USA :)
     
  36. Kcissem

    Kcissem Notebook Evangelist

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    I only did it as an experiment to see if i get the same story everytime or get 3 completely different stories. I would think if they had a clue i'd get similar stories but as i posted back a few posts ago i got 3 different stories within a 30 minute time span all checking the same order.

    Maybe next experiment should be a 3 way conference call and see if you get 2 different stories at the same time :p
     
  37. Blaizon

    Blaizon Newbie

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    Hey what's up everyone, longtime lurker here.

    I ordered my M17x on the 12th, but had to make changes to it today and I know have a sooner EDD of July 7th. My previous EDD was July 12th. I guess only time will tell either way I'm excited :)

    My build details are as follows:

    System:
    Black Metallic
    Q9000
    4GB 1066
    260m
    WUXGA
    320gb HD
    DVD
     
  38. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Congrats, welcome to the club.
     
  39. sleey0

    sleey0 R.I.P. AW Side Topics

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    When you ordered via EPP, you got assigned a new customer number. Since you used EPP you cannot add this number manually in "My Account".

    To add the number to your acct:

    Find the customer number in your order email
    Call a Dell CSR and ask them to add this number to your acct.


    This is something that has been going on with Dell as long as I can remember. I suggest adding it so you can get your detailed info in your acct.
     
  40. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Thanks, I'll call them. I'm pretty sure all my past purchases have been through home since the coupons are always better there.
     
  41. sleey0

    sleey0 R.I.P. AW Side Topics

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    Dell is wierd with their "segments".
     
  42. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Weird how they give different customer numbers. Everything should be linked by user regardless how it was purchased.
     
  43. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    lol, a comment on my wife's facebook acct.

    "I don't think I have heard my hubby this excited in a long time..his new Alienware computer shipped!!!"
     
  44. sleey0

    sleey0 R.I.P. AW Side Topics

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    ^^^^^^

    agreed
     
  45. The_Moo™

    The_Moo™ Here we go again.....

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    she must feel really bad you should make it up to her and take her out so that later when you playign on it you won't make her feel bad :) what i did ......but she said he wanted to play on it first
     
  46. Huey Long

    Huey Long Notebook Consultant

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    did she say "he's happier than when we got married"? lol jk
     
  47. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Tracking number is now updated. :spinny:
     
  48. The_Moo™

    The_Moo™ Here we go again.....

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    delivery date?

    be sure to test findvikas program :) imma be asking alot about the keyboard and insides :p
     
  49. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Will do. Delivery date is the 18th.
     
  50. Clauss

    Clauss Notebook Unboxer

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    Gratz mandrake+all others who got into shipping...I got bit by a tick, if i get lyme imma be SOOOO pissed. Hopefully the m17x can counter lyme...i mean it is in SLI
     
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