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    updating Dell version of Samsung pm830 firmware

    Discussion in 'Alienware' started by doa1530, Jan 11, 2012.

  1. steviejones133

    steviejones133 Notebook Nobel Laureate

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    PHP:
    This is the whole point. We cannot update our Dell PM830's with Samsung Retail Firmware without Dell getting off their backsides and doing something about it.....
     
  2. Tseng

    Tseng Notebook Consultant

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    Let me be more clear on the result of the cross checking:

    My friend and I both have Samsung PM830 from Dell.
    My PM830 has CXM02D1Q, A0 revision.
    My friend's PM830 has CXM03D1Q, A1 revision.

    The later version of PM830 (A1) revision is able to be flashed to CXM03D1T (leaked f/w from Dell)
     
  3. cyborgrd

    cyborgrd Newbie

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    My SDD has the revision CXM03D1Q. May be the update is not for CMX02D1Q
     
  4. KrypteX

    KrypteX Notebook Consultant

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    The 4K writes on my Samsung PM830 128GB with CXM02D1Q from Dell are much lower, compared to a Samsung SSD 830 128 GB with standard Samsung CXM03B1Q firmware.

    Anyone out there who managed to update the leaked Dell firmware CXM03D1T onto a CXM02D1Q Dell drive ?

    Also, is this CXM03D1T good for any PM830 SSD size (64/128/256/512 GB) ? It seems that user "cyborgrd" flashed a 512 GB CXM03D1Q drive...
     
  5. cyborgrd

    cyborgrd Newbie

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    yes my drive is a 512 GB
     
  6. lichensoul

    lichensoul Notebook Evangelist

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    Have there been any updates to this? This firmware is obviously off some where it reguards to I/O speeds and need tobe corrected.
     
  7. dnsmo

    dnsmo Notebook Enthusiast

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    i have a 128gb pm830 with firmware cxm03d1q, where can I get the update file again? thank you
     
  8. lichensoul

    lichensoul Notebook Evangelist

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    Luis has there been any update on this. It is just not good that the retail is performing better than the oem version and we pay alot more for the drive.


    Edit: Spelling
     
  9. steviejones133

    steviejones133 Notebook Nobel Laureate

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    I second this.
     
  10. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    No updates yet, we'll let you know as soon as we have something.
     
  11. jayzi

    jayzi Newbie

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    Hi guys. This file is not available anymore. Anybody has the chance to re-up?

    Cheers
    Joerg
     
  12. Maxxxim

    Maxxxim Newbie

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    I need it too guys !
    If anyone has it, please re-upload !

    Thx

    Max
     
  13. kayphoonstar

    kayphoonstar Notebook Guru

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    Can anyone share any update on the firmware update? I jumped on what seemed to be a good deal on a Dell/Samsung pull before I'd fully researched. . .

    Thanks.
     
  14. cyborgrd

    cyborgrd Newbie

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  15. steviejones133

    steviejones133 Notebook Nobel Laureate

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    I'd love to know why this firmware isn't publicly available via Dell if it is indeed a newer firmware for our PM830 drives.
     
  16. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    What's the deal with all of the links to download everything EXCEPT FOR the CXM03D1T_ZPE.EXE file? I cannot seem to find any link to access the actual file that people are wanting to download. It is named CXM03D1T_ZPE.EXE? What is the link to ZP_CZ4SQ4GJCF? Is there any way you might be able to simply put this file in a Google Drive or MSN SkyDrive folder with a link for shared access in order to spare us all from the malware, MPlayer and iLivid download manager garbage. The site selected for hosting this does not appear to be reputable.
     
  17. Keith

    Keith Notebook Deity

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    I was able to get my hands on it. I did a Google search for the filename CXM03D1T_ZPE.EXE. It took me to a page where there was some discussion about the PM830 not being properly detected in the Samsung Magician software. A little way down the thread replies, Cyborgrd posted a comment to which someone replied that they had received the file and were uploading it to their website to share it.

    I'm just going to say this up front though: While it looks legit, I have not installed it and I have no intentions of doing so. Bricking my drives is not something I am willing to take a chance on. I unpacked the file and what caught my eye is the Firmware file itself is dated 4/2/12. Also, I don't know what the normal file structure of a SSD firmware update package from Dell looks like; I've never seen one. So I can't say for sure if the packaged files are the normal build structure or not.

    Disclaimer: I am not responsible if you flash this and something goes wrong.

    For those of you brave enough to want to give this a go, here's the page where it is discussed:

    Samsung PM830 SSD not recognized by SSD Magician | clifton.me
     
  18. kayphoonstar

    kayphoonstar Notebook Guru

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    Thanks for posting this link. My firmware is CXM12D1Q so it won't help me but, who knows, it might come in handy! I'm not seeing any issues with this drive and, for the time being, I'm stuck with a Sata 2 controller anyway.
     
  19. landsome

    landsome Notebook Evangelist

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    I also have the 256GB CXM12D1Q drive, but I went ahead and tried the fw upgrade anyway. It seems legit - underneath it's the Samsung fw software -, but, as expected given current fw, the drive was not recognized and the update could not be performed.

    Still waiting... And it seems ridiculous that Dell is not actually properly taking care of its products, when all it takes is provide the more recent fw already on its drives for those of us stuck with ancient firmware. Cause I doubt the hw is different among different versions of the Dell PM830.
     
  20. kayphoonstar

    kayphoonstar Notebook Guru

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    I agree that it's pretty silly that Dell hasn't brought out an update - I'd guess it's a relatively trivial process to add the drive to the approved list in the firmware and put it out under Dell's name. It is generally a much more difficult process to actually research what issues are associated with particular revisions of hardware!
     
  21. cyborgrd

    cyborgrd Newbie

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  22. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    On behalf of all the owners of Samsung PM830 SSD with Dell firmware, THANK YOU! +1 Rep

    If anyone else applies this improved firmware and sees excellent results, please post. If possible run before and after SSD benchmarks.

    It will be interesting to see if this fixes the Windows 8 AlienRespawn issues with these SSD as well.
     
  23. plee82

    plee82 Notebook Evangelist

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    I have a Dell XPS 15 with the PM830 SSD 512GB with CXM03D1Q... I'm kinda scared to flash this lol. After installing Win 8 on this I've been getting "The IO operation at logical block address 29f7e18 for Disk 0 was retried." in the event log very rarely. I'm wondering if this firmware can fix this issue...
     
  24. steviejones133

    steviejones133 Notebook Nobel Laureate

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    I'd maybe exercise some precaution here, but that's just me. If, for some bizarre reason, this doesn't work or bricks your SSD, I doubt Dell will take care of you if you have flashed an unofficial firmware that hasn't been validated by Dell - I know that the source claims to be from an "insider" at Dell and I am not stating this as correct or incorrect, just the fact that as it has not been released for public consumption, their may be some degree of risk involved if PM830 owners do decide to flash it. Myself, I have the same firmware as listed below (CXM02D1Q) and from this post, it doesn't work.....

    It would be REALLY beneficial for our community if one of our Alienware Brothers from Dell could step in here and clear things up.....might just avoid a big mess.
     
  25. landsome

    landsome Notebook Evangelist

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    No, it doesn't work with CXM02D1Q, at least with the 256GB version. I've tried it myself, as noted a few posts back.

    To reiterate, though: the software seems to be legit, it's basically the Samsung fw-updating program.

    One more note for those with the right fw but a faint heart :): if the updater were an evil fake, then why brick just the drives with CXM03D1Q, and not also those with CXM02D1Q, or any other PM830, for that matter? To me, this limitation suggests it's the real deal.

    BTW, does anyone know if there are several versions of the original Samsung (i.e., not OEM) PM830?
     
  26. steviejones133

    steviejones133 Notebook Nobel Laureate

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    This is what I found on the Samsung website (512gb version) and I assume it's the latest info - source: http://downloadcenter.samsung.com/c...eries_Firmware_release_Note_-_CXM03B1Q_EN.pdf :

    Seems like CXM01B1Q was the original firmware release when the 830 was launched, CXM01B1Q was the first shipping firmware when Samsung released the 830 series SSD's (Dell version CXM01 D1Q) , followed by CXM02B1Q (Dell version CXM02 D1Q) quickly followed by Samsung update to CXM03B1Q (Dell version CXM03 D1Q). My drives shipped to me with my machine around December 2011 meaning I would get the CXM02D1Q firwamre, which I indeed have. I presume that there would have been a slight delay in Dell starting to ship PM830's with firmware CXM03D1Q, but, I imagine that machines configured with a Dell SSD started shipping out with the current latest Dell firmware shortly after the Samsung current latest revision dated 19th January 2012. Owners of Dell PM830's prior to that date are currently unable to update to this latest leaked Dell revision.

    I'm assuming the "Dell firmware" for each Samsung version is defined only by the slight change of "D" instead of "B" - not sure what Dell changed in the firmware - or why. The firmware update uploaded in this thread appears (if following the same logic) to be a Dell firmware (CXM03 D1T) but only allows updates for drives carrying very latest Dell firmware, CXM03D1Q, to update successfully. Those of us with earlier Dell firmware need the ability to update too........I wonder if this works (or if anyone has tried) updating a drive with original Dell firmware, CXM01 D1Q ?? that's not a suggestion that anyone with such a drive should try it....just a thought....it obviously doesn't update Dell drives with the second Dell firmware of CMX02D1Q, so I highly doubt they would have success anyway.

    Also, I am not sure if this leaked firmware was generated to counteract the "compatibility alert" message that was getting thrown up when configuring a M18x R2 with GTX 680m and a Dell SSD, but the two seem rather inexplicably linked somehow. See this thread over here and feel free to make a comment if you like:

    Alienware M18x compatibility question

    Also, maybe worth noting, there is no additional Samsung firmware update that is more recent than CXM03B1Q whih suggest that maybe this was a Dell request/change to accommodate or correct the above problem. Maybe an oversight on Dell's behalf only making the firmware updatable from it's own latest firmware, CXM03D1Q - owners of PM830's with older firmware seem to have no success in updating from any previous Dell firmware revision, as indicated several times in this thread already. See below:

    Seems that this leaked firmware only works if you have the very latest Dell firmware, as indicated above - the rest of us seem to be S.O.L :mad:

    PS: Apologies for the long post LOL :eek:
     
  27. landsome

    landsome Notebook Evangelist

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    To me this is the key point:

    "Samsung SSD 830 Series Firmware Release Note
    CXM03B1Q
    Release Date: 2012-01-19
    Release Note
    -Improved compatibility and stability of Firmware Update Tool.
    (Fixed update scheme from previously released CXM02B1Q firmware package)
    - Features and functionalities are identical to previous CXM02B1Q firmware.
    - Added optimized firmware update package for each update solution (Windows, USB, CD)"


    The 03 fw was released a mere week after the 02 fw, likely because of widespread issues with updating (which bricked the drive). And from the above it seems it's exactly the same fw, minus the update bug. Assuming Dell has done nothing to Samsung fw beyond keeping the B and D versions non-interchangeable, this would explain why Dell has not provided an update...

    So maybe we're all agitating pointlessly.
     
  28. steviejones133

    steviejones133 Notebook Nobel Laureate

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    Yes, I see your point, and I agree the quick revision was likely to do with an updating issue that got fixed swiftly. However, if this "leaked" firmware revision is indeed a Dell firmware (as indicated by the "D" in the revision coding) then it is more recent than the latest CXM03B1Q retail offering as the firmware revision of this leaked one is CXM03D1T. I don't see Dell working on/releasing a revision for no apparent reason - it has to be to fix something, right? - it's not a Samsung retail firmware because if it were, it would be on their website......

    Side note is that one of the AW rep's here has stated that Dell has no information on any planned update/revision for these drives, yet there "seems" to be one floating about here. Maybe it's a case of Dell not disclosing the revision or the firmware is not from Dell - has to be one or the other. I find this to be quite shocking really, given the amount of users that have either performance and/or compatibility issues with these SSD's as they stand right now. Dell failing to acknowledge or do anything about this is down right disgraceful. If Dell want to charge uber-prices for "their" Dellized SSD's, the very least they should do is to ensure that they are kept up to date and problem free.

    I, for one, am not a happy bunny about this. :mad:
     
  29. liquidsmoke66

    liquidsmoke66 Newbie

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    Hi,
    I've downloaded this updated firmware. Am I being stupid though; I'm not sure how to actually flash it onto the drive? The samsung utility still just tells me that no compatible SSD drives have been found. Is there a boot disk maker somewhere or some dell utility?
     
  30. landsome

    landsome Notebook Evangelist

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    If you want to make a boot disk off the ISO file contained in the archive, you can do that easily (open file with 7zip, extract ISO, use unetbootin to burn it on a usb stick). But if the Win utility tells you no matching ssd is found, I doubt the DOS utility will say something else. What is the current firmware version of your drive? Cause if it's CXM02D1Q it won't work.
     
  31. goodstone

    goodstone Notebook Consultant

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    Hi,

    Just received 2 of these drives, going to put into raid config. I have successfully flashed 1 drive to the CXM03D1T firmware. The other drive is still on CXM03D1Q firmware. Will run some crystal benchmark's and post results on both drives. will not be until Saturday.

    The drive I did upgrade retained DATA and booted into windows after upgrade (displays CXM03D1T firmware in rst)

    btw I am only testing in sata II speed
     
  32. steviejones133

    steviejones133 Notebook Nobel Laureate

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    That will be good to compare, though I doubt we will see much difference as they will both saturate Sata II - still, interesting to see....
     
  33. landsome

    landsome Notebook Evangelist

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    Bravo! Cannot wait for the comparo.
     
  34. goodstone

    goodstone Notebook Consultant

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    Hello

    This my benchmark on both firmware's. Not much difference. Please note using Windows 8 SATA 2 speed




    benchmark.png
     
  35. phrike

    phrike Newbie

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    Hi all,
    First, I know this is my first post so please suspend your disbelief for a moment

    I managed to update the firmware of my samsung pm830 256gb ssd (MZ7PC256D) from CXM02D1Q to CXM03B1Q (official firmware). For this you need to replace the DSRD.enc file from the CXM03B1Q update with the one provided by me. In my case no data was lost (this disk is my os one). The update was done on a L702x laptop. No special update procedure is needed. After the update the Samsung Magician WON'T recognize the drive as a Samsung SSD BUT it will display the correct firmware version, and the OS will reinstall the drivers on the first reboot (you will notice it will ask you to). Unfortunately i didn't do any benchmarks before and after (dumb of me) but the system seems to be a tad snappier. My problem was that sometimes the ssd would lock up my system for a minute or two. I'm waiting to see if this will happen again, uptill now it did not.

    This update will work for drive with the firmware CXM01D1Q and CXM02D1Q

    USE THIS AT YOUR OWN RISK
    THIS IS A FIRMWARE FILE MODIFIED BY ME


    DSRD.enc link

    I am waiting for your feedback on this. I may be able to upgrade other drives such as pm800 too if interest is there.
    Also I would like to thank all who contributed to this forum thread, which made me investigate further into the update process and come up with a solution.
     
  36. bigtonyman

    bigtonyman Desktop Powa!!!

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    Hope it works for the alienware users as well!! +rep for posting the fix dude!! :)
     
  37. steviejones133

    steviejones133 Notebook Nobel Laureate

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    Yeah, thanks for posting it up. Could you perhaps post a benchmark up now with your drives running as they are doing after the update? (dunno if your machine is sata II or III capable but let us know).
     
  38. phrike

    phrike Newbie

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    As soon as I get back home.
     
  39. steviejones133

    steviejones133 Notebook Nobel Laureate

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    Thank you!
     
  40. phrike

    phrike Newbie

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    Here you go:
    Clipboard01.jpg
    Clipboard02.jpg
     
  41. kayphoonstar

    kayphoonstar Notebook Guru

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    Sorry if this is a dumb question . . . Which tool did you use to update the firmware with your new file? Was it the Samsung ISO or the tool from the Dell download (DSRD241.EXE)?
     
  42. phrike

    phrike Newbie

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    It really doesn't matter what you use as long as you replace the DSRD.enc. I personally created a usb key with freedos and copied the whole dsrd folder from Program Files / Samsung Magician and the firmware files on it.
     
  43. goodstone

    goodstone Notebook Consultant

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    I thought I post my Raid 0 results

    Untitled.png

    Ant
     
  44. bwildered

    bwildered Newbie

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    I found this post a few months ago and have been watching for an official F/W release from Dell. Today, one of my users had an issue with their new e6430 latitude, when I pulled the hard drive I found a samsung SSD, but noticed the firmware number was different.
    Not sure how to flash the older drives to the new firmware, but it appears it does exist. I have not tried to run Samsung's Magician on the newer firmware drive yet.

    Top pic is the SSD out of the e6420 latitude, bottom picture is out of the new e6430.
    SSD_CXM03D1Q_zpsb8d5b1ab.jpg
     
  45. steviejones133

    steviejones133 Notebook Nobel Laureate

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    That's great information! - thanks for posting it up. So much for Dell not knowing ANYTHING about newer firmware for their SSD's. Now, if we can only get Dell to give us an official route to update older firmware to newer firmware without the risk of bricking our beloved drives, that would be job done, time to go down the pub! :D
     
  46. OrionM14x

    OrionM14x Newbie

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    First of all, thank you for the discussion.

    Prior to upgrading the firmware to CXM03D1T from Dell's unofficial leak, I had CXM03D1Q on my PM830 in my Alienware M14xR2.

    I didn't have the presence of mind in running a benchmark prior however here is one on CXM03D1T. As you can see it's less than Phrike's run using the CXM03B1Q (the Dell final firmware of Jan 2012).

    as-ssd-bench SAMSUNG SSD PM83 06.03.2013 04-50-17 New RST Drivers.png

    As already discussed D stands for Dell branded and B is the Retail Samsung firmware - my question to anyone on the forums is what is change/fix applied between the 1Qs and 1Ts. If there is no value going back to 03B1Q other than a minor speed boost (which might not mean anything because of the overall difference between our machines) than I'll stick with CXM03D1T until more information is shared on this release.

    I also attach my WEI score in case overall system performance may have an impact from Win8 Pro x64:

    Alienware M14xR2 Mar2013.JPG

    Any idea of where we could get this "release history" from Dell? Is it linked to fixing issues with Nvidia GPUs as alluded earlier in the thread?

    Thank you all - I lurk here alot but hardly ever participate!

    Orion

    PS Also note - my PM830 is partitioned into 3 parts (to make reformatting more convenient for me) - don't know if this might cause a performance hit if any.
     
  47. bwildered

    bwildered Newbie

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    I got a chance to run a benchmark on each drive.
    This is the CXM03D1Q result:
    e6430_22820131-45-06PM_zpsfddd08b1.png

    This is the CXM02D1Q result:
    CXM02D1qSAMSUNGSSDPM8322820131-57-17PM_zpsd7878ada.png
     
  48. OrionM14x

    OrionM14x Newbie

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    Thanks for the confirmation - so to summarize:

    1) There was a performance increase between CXM02D/B and CXM03D/B (we've known this for about a year now).

    2) Even if you force flash any Dell SSD to a retail firmware, such as CXM03B1Q, Samsung Magician 3.2/4.0 will STILL not recognize it.

    3) There is no documented difference between the CXM03D1Q and CXM03D1T (leaked Dell firmware) and performance difference seems to be minor at best.

    Is that correct?

    PS The new Intel RST Drivers gave a significantly higher benchmark - so I updated my score above.

    Orion
     
  49. emviel

    emviel Newbie

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    I also have a Samsung PM830 512GB drive with factory firmware CXM03D1Q.

    View attachment 92931

    It has 257GB free space out of 476GB and the AS SSD benchmark results on a SATA III port are:

    View attachment 92932

    Hope this is useful info.

    Is there someone skilled to "adapt" the Samsung Magician to work with PM830 SSD?

    BR
     
  50. funkmasterta

    funkmasterta Notebook Evangelist

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    You should put those on SATA 3 ports and you would see close to 1gbps transfer speeds.

    Those benches are equivalent to a standalone SATA 3 SSD.
     
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