[SOLVED] Asus G51J BSoD thread - part 2

ashimu work with me! We can finish this off in record time!
thalanix same to you! we are almost at the finish line with this.

 

And what was the fix for dragon age ?

 

breezer due to personal attacks here on this forum by disrespectful and ungreatful people who dont even own this model i am only disclosing my hard work on my own forum. so far the fix is simple actually first place people should look with a few minor tweaks. i cant even claim the findings as all the legwork was done by users like you. reach me dirctly or via my forum. please note that even though i have positive results i still feel that the solution to borderlands and mw2 may be different or one and the same. To find out i need you to follow my simple exact instructions. The thing that still eludes me is the actual cause. I have found the solution but the cause is no less important

 

Dude, you are the main reason the previous topic was closed down. You keep doing multiple posts when one is sufficient. You have provided ZERO SOLUTIONS, and claim that people are attacking you, when you have yet to post any instructions other than install the latest Intel Chipset INF and OpenAL. I own the model in question, I have followed the previous thread, and I am trying my hardest to provide any info I can as to what the issue actually is. You have yet to actually suggest anything other than a download of OpenAL fixing the BSOD with everquest 2. Nobody here has yet to verify your solution is working, yet you are claiming you have found an all in one fix and you are "taking it off the list". Noone else has tested Everquest 2 or Dragon Age Origins. Despite everquest 2 not sharing many things that the other affected games have, it would be strange that it would be the solution. It would be believable if all the Call of Duty games or all games with Punkbuster were having the same issue, and that you had found the fix all. We all have very similar hardware, and if we can figure out the common culprit, we are golden.

I downloaded and installed OpenAL, and nothing changed.

Take your posts elsewhere unless you actually want to contribute. And FYI, we are all for solving this, but you are are not the authority on officially solving anything until all affected users say otherwise. Your forum's solution is OpenAL. The solution is written by you. It's copy and paste of what you wrote here.

 

you are the one who found zero solutions. so far i have worked with 3 users from this forum and all 3 are still working with me and have shifted in the same direction as me from the negative pecemism of your self and a few others. and no openal is not my entire solution it is part of it. a part that YOU will need to follow if you want a fix because i will bet money on it now asus will not. fyi openal by it self has been confirmed to be a part and may not work by it self.

 

Play nice please, lest another thread be closed for childish behaviour.

/minimod

Seriously though, I am almost without a doubt that this issue is not user-related, I have done much of my own troubleshooting; I had openAL since day 1 so that bioshock would be playable. I still get BSOD's (I even get an occasional BSOD with 124 stop code playing shadowrun). If I played borderlands , I would most likely be getting it more frequently, as I tried that and had it BSOD twice on me within the first 2 hours.

 

braheem openal is a part of the solution to everquest and dragon age you still are missing a few more parts. i am still working on mw2. i have the solution for 2 games now. contact me directly.

 

Can we start a list of all open processes we have running? Maybe we can start narrowing it down to a certain driver/software? Would it be possible for someone to post a screenshot of all their active processes in XP? Also, is the BSOD issue in Windows XP 64bit edition and both Vista 32bit and 64bit editions?

Keep in mind that my OS is Windows 7 Ultimate x64.

 

Continuing the info I posted before. Would it be best to have raw data showing to find a common sore thumb?











This is my system, any other info I can give?

Edit: From my error reports from COD:WAW BSOD

As for the actual dumps, I cannot zip them up, nor can I open them to read the contents. Access is denied no matter what I try.

Here is a dump of my installed drivers according to the system information utility attached.

Also, is a dump of my last events in event viewer. There are several indicators of what is wrong.

and a dump of my Windows Error Reporting from System Information. This entry struck me as interesting

Going to the directory with the WER file, the following info was found inside:

 

The old BSOD thread was created because of all the arguing/fighting. If it continues in here further I will close this thread as well. I have deleted a few posts.

If you want to pick a bone with someone, do it privately or not at all.

Thank you.

 

I added a few more data sets. If anyone can make out what any of this means, feel free to speculate what the answer is. If anyone needs more info, just tell me what you need. I want to help solve this as soon as possible if it is software related.

 

also i've noticed a bunch of errors relating to bluetooth in event console, hmmm, dunno if it's related or not...

I have looked and as far as I can see the reason for having that error is that visual c++ 2k5 is missing, but I have it installed, both 32 and 64 bit, and the 2008 aswell. So, I don't know. As I said it may be unrelated but at this rate I'm not ruling out anything. I have tried reinstalling bluetooth driver from asus site but the error is still there. Thoughts? (btw it happens for a bunch of related bt dll's too, but identical error so)

 

I will take a look at this when I get home. The bluetooth services are never used by me, however they are tied to the hardware switch for wifi so they are on by default.

I also saw that people are using this utility http://www.nirsoft.net/utils/blue_screen_view.html to look at more detailed info from their blue screens of death. There should be information as to what driver and hardware is responsible for the BSOD with this utility and access to the mini dumps; at least that is what other forums debugging BSODs are saying.

 

btw while the hardware toggle is for both together, if you press fn+f2 to bring up the little wifi toggle, you can click them individually with the mouse. turning off bluetooth like this stops the errors (as you'd expect)

 

after getting about 5 BSoDs in cod4 and reading an edit, i decided to try cod in windowed mode.

in console:
/r_fullscreen 0
/vid_restart

surprisingly enough, i got in 5 hours (and missed my morning class) without a BSoD whereas before they would trigger after 30 minutes of gameplay.
also should note that spec'ing a game did not induce a BSoD, neither did my own server.

 

Played GTA4 for about 7 minutes last night and got BSOD on drivers 195.62, but before starting I cranked up some settings to almost max out the memory on the video card....could that have been the culprit?? I mean I was at around 860/998 MB memory and moved it up to around 920/998 and seeing as we think this is a memory issue anyways, could this be taxing it too much?? (this was also while running in Windows High Performance mode, not using p4g at all)

Anyways I decided to download all the new drivers for everything off of the wiki, and was able to play Crysis and Left 4 Dead with no BSOD while running in P4G high performance turbo mode...Didn't get around to retrying GTA IV, but I played for around 2 hours on the old 189.16 drivers and never got a BSOD. So far, Crysis has yet to give me a BSOD on any drivers, and the only games that have so far are BF2 and now GTA4....btw does anyone know where I can download the older drivers???

And thalanix, you're running XP, correct?

Also, does P4G still limit the throttle on the cpu?? Should I be using Windows or P4G???

 

all my tests are on win7, ill be installing xp once i don't have to use cell.

 

Has anyone been able to install Windows XP 64 bit, or Vista 64bit? How are the BSODs with that?

 

If someone wants to give me an XP 64 key I'd be more than happy to try it

 

Well I tried this on lunch. I had previously ran the intel drivers for the chipset. Today I added openal to my list of things to try.

about 45 minutes into cod4 BSOD.

I also have newest p4g,
the nvidia 195.81 drivers,
bios 204.
This was in multiplayer on a steam installed package. I was running rkmod maps on it. I had stopped to take a call and bang 124 error my old friend.

 

So in your windows event viewer are you all getting "Kernel-Power" in the log for the BSOD?

 

yup, event viewer has been and is still showing under critical kernel-power, which is the time of the BSOD.

Also don't know if it's relevent but normaly I use a USB headset when playing games, so when I'm taken to a BSOD it's like surprise. Sometime though I use my 3.5mm Jack earphones which are connected to a mini amp (I get alot of sound) thing is when I go to BSOD with these in, I hear a realy loud noise first then I'm taken to the BSOD with the noise still going. Thing is I only hear it with the amp! I don't know if it means any thing?

 

Interesting when looking for information about the "Kernel-Power" it can be badly seated ram or several other issues. Sorry if this has all been discussed before ...

One other question I had was if people were using laptop coolers that are experiencing the bsod?

Hmmm, not sure about the sound thing but who knows it could be relevant strange that it would continue ...

 

Hey guys, I know this may be a little off topic, but as I haven't seen any response from ASUS in quite a while on here pertaining to the BSOD or the G51j in general, doesn't it seem ike unfair/bad business practice by ASUS to just keep ignoring us and our requests for help on this issue?? I mean they have to be held liable for putting out a product that doesn't do what it was advertised and marketed to do, correct??

I guess what I'm getting at is if they continue to ignore us and hope that we go away and/or stumble upon the remedy ourselves, isn't there some type of legal ramification that we are entitled to?? I'm getting quite frustrated with the fact that I spent this money to buy a GAMING laptop and it contiually BSOD's while doing what it was designed to do.

Anyways, tonight I'll try out GTA4 and see if the driver updates don't help...

 

You'd like to think that, but this hasn't been the first and won't be the last computer product with major issues. Only real defense is just to avoid it for something else if you don't own one yet.

 

try running windowed.
/r_fullscreen 0
/vid_restart

 

I received my G51j about two weeks ago. I was encountering frequent BSODs while playing Warhammer Online.

I first tried updating power4gear to version 1.1.26, as someone had suggested. That did not resolve the issues - BSODs continued.

Next, I downloaded the latest 195.X version of NVidia mobile drivers. I fully uninstalled the drivers (and NVidia utilities) that came with the laptop (version 185.X), restarted the laptop (comes up in VGA mode), and installed the latest drivers. I've not had a BSOD now in days.

I hope this approach can help others with the issue.

W James

 

Quick question, how do you go about unistalling the nvidia drivers? Are they just under add/remove programs?

 

What drivers have You installed?Could You test cod4 in multiplayer or cod mw2 in multiplayer or cod5: waw (in multi or single)? these games give me bsod after doing same thing as You did.

 

Oh don't worry, he'll eventually get a BSOD - "It's not if but when." If it was only an uninstall and reinstall of Nvidia drivers nobody would be complaining (because God knows Nvidia drivers are flaky). When I first experienced the BSOD issues I did an uninstall of Nvidia drivers as well as using the Guru3d DriverSweeper utility before reinstalling newer drivers - It definitely didn't work. I have tried every minor driver update since.

 

Hi, I am having the same problem here as well.

I am suspecting power. It could be my machine only.

Sometimes I do get BSoD when I suddenly turn on USB powered cooling pad.
(Same goes for my USB Mouse / External HDD)

All random freezes that I get even when I am just freakin surfing the web shows up as Kernal power issue in Event Log.

I had usual BSOD with Boderlands, Mirror's Edge, Resident Evil 5.
but after I started to play games in 'Entertainment Mode (Max CPU 80%)'
BSoD in the games went away. (well, I didn't play like 8 hrs straight, but I did play about 5 hrs maximum. Options were 1366x768 (or 1280x720. I never used 1920x1080), no AA, others all turned on, @ High)

Well, I was dissappointed when my 'Entertainment Mode' actually got rid of BSoD in games because it just means that I bought this machine to play a game with only 80% of power available..

I am not saying mine is the solution, but Im just here to share my expirience because I was frustrated at this too..



on a side note, did any of you have problems with HDD? I am frequently having problems with my primary drive. should I just send this off to ASUS? I mean.. at first I get 'No OS Found' and C drive was all wiped out and I had to chkdsk to retrieve some data. then I get missing OS files and see C drive and E drive (my Primary drive partitions) got swapped and all data in E drive were lost.. All this happened right after the sudden shut downs.

 

We had a user buy a power adapter with more power and he still got BSODs, but it is possible that it could still be a power issue. I have a 500mw usb adapter using two usb ports + razor gaming mouse + keyboard light + full power on screen + 100% turbo, extreme turbo performance mode running high settings.

Here is a list of all windows updates I have installed since my fresh install of windows 7 x64.



Also, in blue screen view, every single dump indicates this as the issue

A screenshot of it

http://imgur.com/NmXhx.png

I also just uninstalled bluetooth software. Will see how COD WAW plays.

IMPORTANT

I thought about something. All the affected games seem to use NVIDIA PHYSX. Could improper implantation be the cause of it? According to nVidias site, World at War has it, crysis, and a bunch of the other games too. I downloaded and installed the latest standalone installer for Physx. Will check back.

 

ok well i think i found a solution, maybe maybe (fingers crossed) for borderlands at least.
involves swapping nvidia drivers for this one:
http://www.tweakforce.com/modules.php?name=Forums&file=viewtopic&t=4606
it's still 195.62 so you're not missing out on any features, but it's tweaked to give better framerates etc. 2 thing i will say. first, my overall gpu temperature was colder by an average 3-4 celcius the whole time though the game!! and performance was smoother, especially in areas where the game goes slow for me like when loads of spiderants attack
second, there was 2 moments when the game froze and i was sure it was about to bsod, but it just hung up for maybe 5-10 seconds and then resumed as usual. so i dunno, make of that what you will, but it seems to not be bsod'ing. i have only had about 2 hours continuous multiplayer to test it, which is by no means close to conclusive, but still, at this point... give it a go, what's there to lose!
oh, and i was in entertainment mode not turbo, just thought i'd add that. 204 bios, latest everything, borderlands running on steam. yes i have openal.

borderlands doesnt use physX

 

According to this interview, it does. Ctrl + f Physx[/UR

Also, this forum has settings that can be used to enable/disable it http://www.overclock.net/pc-games/598924-enable-physx-support-borderlands.html

Not every game does hardware physx, rather software using the api's available.

 

well the nvidia website has a list of games which use physx, found here: http://developer.nvidia.com/object/physx_good_company.html and borderlands isn't there. also i don't see the point of it having it anyway, since the only objects which would use it are basically your car which you don't use often, and the occasional falling bird you shoot down. hardly worth coding for. and the physics doesnt even feel that awesome ingame anyway. so, i really, really doubt it.

edit: found this in another forum

so basically it doesnt use the gpu for physx so its unlikely to be relevant

 

cod4 does not use physx.
borderlands uses physx.
both games BSoD.

edit: woops

 

wait, what?



anyway, please more people try the modded drivers i linked, i haven't had a bsod on them yet but only had 2 hours to test so its not very conclusive

 

lol, but it still applies. the ARs should have a lot more recoil

 

Call of Duty: World at War isn't on the list, but it is featured in the splash screen intro for Physx.

I'm implying that all drivers we install in Windows 7 x64 installs Physx no matter what since nVidia owns them. It should be in your control panel, but for some reason it says 32 bit. After my standalone install, it has disappeared from the control panel and into the Nvidia control panel.

As for the drivers you recommended, I don't see anything about Windows 7, or do the Vista drivers work with it too? I also modified a few settings in my nVidia panel. I'll see what happens.

 

it says vista/7 and yes that's the ones i'm using

 

After fresh install of drivers 195.62 (including uninstall of all drivers and reinstalling 195.62) and newest version of p4g (1.26) as well as turning off physx enabling on the nvidia control panel menu, got past last night's bsod in GTA4, and Crysis runs smoother as well, so good so far after about an hour of playtime....i'll check all my other games and report back! I also turned off the bluetooth connection...

 

they are not always installed. you can manually remove them from the driver folder before installing, that's what i do. still get the BSoD.

 

yup i've left my bluetooth off since noticing the errors in event manager but i had a bluescreen with it off before installing the new drivers from tweakforce, so disabling bluetooth alone isn't a solution either

 

Hey guys, just a suggestion, before posted a "Possible fix", try logging more than 1-2hrs of game time. If it happens over a span of 4 or more hours of continuous gameplay, (yes I know thats alot) then post it, but I hardly think 1-2hrs will qualify as a "fix". Just my 2cents.

EDIT: With the minimal logged time, and the combination of a ton of new members here looking for answers for this issue, you may give false senses of hope to people looking for answers. Again, just my 2cents.

 

Well just got my first BSOD stop 124 in Crysis after about an hours of playtime. Right when I went to pick up a dumpster a sound effect hungf and BSOD.

 

Where are those new Power4Gear drivers at. When I go to asus support to G51J all i find are the ones that came with the laptop. I keep seeing a 1.26 version but I've not found them on the asus website.

Thanks,

I've still not had a BSOD on CoD 4 with resolution set to 1280x720 with all settings maxed except shadows and AA. That's probably 8 or more hours by now. But as soon as I change the resolution to full HD I get one within 30 min.

 

i am about to wager $20 that this is a power issue. all clocks on stock, running winxp32 with all the newest updates and very little performance tweaks, 195.55 drivers.

ran through 3dmark06 and sure enough, there are places where it stutters extremely briefly. found a spare monitor, plugged it in, and had tmonitor + gpu-z running

run 1:


now, i didn't screenshot the rest of my 'command center', but the small stutters occured at the time the CPU dipped to lowest (anyone remember my prime95 + furmark way back on page 50 or so of the old thread? no, probably not...). taking a page from Joker's book, i reduced screen brightness to lowest. the result:



NO stutters. NO dips in CPU. this would exclude a BIOS issue. the power management system is doing what it's coded to either by DSDT or windows; cut the power from something else (the CPU).

i asked some soft eng/design profs, specifically asking about backbuffer/hardware transforms. not all of them have to be done in VRAM, some effects can be offloaded to CPU/system memory. openGL does not have this (explicitly), only direct3d.

99% sure this issue is because of the way win7 allocates memory for d3d either due to 10 or 11 (didn't read the whitepages), and the result when the sudden throttle happens half way through the manipulation.

if anyone can confirm this with 06 or vantage, please do so.

assuming i am right, turning on vsync + lowering settings (and making sure that GPU usage stays BELOW 90% in gpu-z will ultimately fix this problem.

check the wiki. they are listed in the links/win7 sections.

 

After completely uninstalling bluetooth and making Punkbuster A and B used windows xp compatibility mode (I didn't get any errors from bluetooth originally) I ran COD:WAW which is the only game thus far that has BSODs for me, after restarting the computer. I used newest power 4 gear hybrid with turbo mode on in high performance mode. I also disabled any timers in P4G, so all timers read never. Drivers are stock nvidia 195.62. Disabled Ocean Simulation, Bullet hits and dynamic foliage in COD:WAW settings.


Verdict: BSOD'd within seconds of the match starting.

-----------------------------------------------------

After installing the standalone Physx from the nvidia site, the control panel from physx disappeared, so I went into the Nvidia control panel.

-Enabled Physx

I went into the Manage 3d settings section and picked global settings. I ticked:

-Anti-alliasing transparency off
- MULTI DISPLAY MODE OFF: picked single display performance mode.
-Power Management mode refer Maximum performance
-Same power4gear settings as above.

Opened Call of Duty: World at War

Verdict: For the first time, I was able to play almost four hours of the game. Then I quit after doing really well, and came hear to post. I am not implying this is the solution. Nearly, I am suggesting that something I did here stopped my game from being dumb. Here were my settings that made it successful this time.

1920x1080, 2x AA, no shadows (hate em) Ocean Simulation off, Bullet hits off and dynamic foliage off. Textures extra, billinear filtering. This is the steam version of the game so it has all patches applied and all map packs. I had steam chat disabled from working in game from the steam options. My computer is nice and cool both in touch and according the Asus NB probe which reads normal temps.

(TF2 and Crysis warhead haven't bsoded ever, and I haven't gotten a chance to play Modern Warfare 1)

I will keep everyone posted and will get around to trying those drivers Ashimmu posted (don't wanna jinx myself just yet) I am going back to playing again to see if I will BSOD.

Edit Downloading Benchmark tool to test your theory.

 

with my flimsy calculations, my adapter draws 138W at full load just before the drip in CPU, after which it drops to 125. in furmark, it peaks at 120. take the difference between the max draws minus peak draw plus additional because the CPU runs full cycles at 900/15W, you get about 60W draw on the GPU.

using my trusty (but rather old) meter, the screen weighs in at around 4W on full, and 800mW on lowest. this gives the GPU the extra 3W it needs to even run stock 260m clocks almost without power issues:



now to finish off:
@ryzeki and fuyuki, do you keep the screen at full brightness when playing? i know one of you mentioned that you keep it around 50%.

@everyone else: what happens when you play with the screen turned to lowest?


what asus does is entirely up to them. this is a lack of power that affects the operation of this machine, and since it is not at the power brick level it is most likely on the mainbaord power distrib.

 

@thalanx try doing a vBios flash and Undervolting the GPU by .5v (from .95v to .9v) and see if that is enough to stop the BSOD?