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    All the G73JH Problems and solutions here!

    Discussion in 'ASUS Gaming Notebook Forum' started by HeavenCry, Jun 16, 2010.

  1. Jody

    Jody Notebook Deity

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    That worries me. I can't think of any kind of foil that it would be a good idea to apply to this style of cooling system. Hopefully nothing is damaged/bent/hosed. I used IC Diamond 7. Others have had good luck with Arctic Silver 5 and/or possibly the ceramique product. Some folks recommend MX3. Like I said, I used ICD7 with great results as did Chastity. HellCry used something else and got good results too. There is a disassembly video in a disassembly thread that would be excellent to review. That is what I used. Also, Chastity has a great "repaste experience" thread that I highly recommend. The only gotcha not explained well enough in the BTO Tech video is the speaker connector. It is very delicate and very tight. I recommend rocking a small screwdriver against each side of it repeatedly until you gently loosen it. Lift it out with a pair of tweezers. Under no circumstances try to pull it out with needle nose pliers. You will break it. Others have done this and it results in dead speakers. Other than that it is well explained and reasonably easy to do if you are a cautious and meticulous person.
     
  2. NXS

    NXS Notebook Enthusiast

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    Thanks a lot for the input. I did find a nice guide for repasting by user ValkerieFire. I will try to get ICD7, hopefully online vendors ship internationally.

    What about the thermal pads?

    Also, Would a notebook cooler help in this scenario?

    Thanks!
     
  3. Jody

    Jody Notebook Deity

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    I don't think a notebook cooler would make a difference here. I know that some people are using some pretty agressive cooling pads with the bottom access panel removed. It is netting something like 4 degrees C difference... maybe a little more. That, however, is on a system that is already cooling properly.

    I didn't mess with the thermal pads. Chastity didn't either and her temps are excellent. Mine are very good, but hers are better. Just don't get them dirty while you are working. I didn't remove them and put them back. I left them stuck where they were and didn't let any dust or dirt get on them.
     
  4. socrplar125

    socrplar125 Notebook Enthusiast

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    Hey guys. Just wanted to say thanks to everyone for their help in getting my laptop to come back around. Just 4 days ago, my idle temps were around 85C and playing a game would jump up to 105C+ and shut down due to overheating.

    With all the great help, and step-by-step instructions, I was able to update my BIOS to 211, ATI to 10.10, and vBIOS to Gary Key's beta. That brought things down about 10C. I got some compressed air and cleaned out things as best I could without taking anything apart, minus the bottom panel, and gained another 5C after watching the dust pour out.

    I decided to take the plunge, however, because I didn't like 85C+ while gaming. So I followed the BTO video, along with Chastity's repaste thread and ValkerieFire's repaste thread and it was absolutely flawless. I put in AS5. Results? Idle/surfing the web@ 56C. Gaming at 70C. I will certainly take those results.

    Thanks so much guys. I really appreciate it.
     
  5. Chastity

    Chastity Company Representative

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    Welcome to Team Repaste! Sorry about the AS5 ;)
     
  6. rorage

    rorage Notebook Evangelist

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  7. silvela

    silvela Notebook Consultant

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    And about this hotfix...does it actually work....???believe me i still get those lock ups and freezes....
     
  8. Hellman4710

    Hellman4710 Notebook Guru

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    211 Bios has fixed my high temp problem and my rare GSOD problem, finally asus has done something good.
     
  9. HeavenCry

    HeavenCry Notebook Virtuoso

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    The Bios has nothing to do with the GSODs... Only the vBios can make a difference there.
     
  10. raydabruce

    raydabruce Notebook Carnivore

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    Wow. After reading this thread I'm going for the G73JW with the Nvidia card and hope that model doesn't have all the problems of the JH. I'm really disappointed that Asus released this JH model with so many bugs. They used to be pretty good about pre-release product testing and quality assurance.... seems they were in too much of a hurry to make a few bucks with this model. In the long run it will cost them. I hope they did better with the JW. Or, maybe I should just wait and see what they come up with in 2011 (Sandy Bridge architecture).
     
  11. Chastity

    Chastity Company Representative

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    Obviously not losing sales, since you are getting a JW ;)
     
  12. raydabruce

    raydabruce Notebook Carnivore

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    Or, as I said, might wait for Sandy Bridge. I'm still on the fence about the JW but from what I'm reading it has a lot fewer problems.

    And when I said it will cost them in the long run... I was referring to RMAs and retail returns for the JH model and having to deal with all the flak generated by the problems. No, I don't expect it to cost them much in $$$ since they generally have a very good reputation.

    I am, however, considering the currently available Best Buy model of the JH which is only $1199. Only one HDD (a 5400rpm 640GB), no Blu-ray, 1600x900 screen and 6GB RAM. I kind of like the lower resolution -- should improve frame-rates in games. I can do without the BR-drive and I have an SSD to put in Bay1 and I'll move the 640GB to Bay2 (will rig up my own "bracket" since they don't include one for the 2nd bay). I don't like buying tech from BB but I might make an exception for the G73JH-BST7.
     
  13. whassupz

    whassupz Newbie

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    I just ordered a G73JH-A1 today before reading this thread, but I haven't paid for it yet.
    So should I just change my order to a G73JH-B1 or is there still lots of problems with that one?
    If I should, do I also need to repaste the thermal compound on the B1?
    If I shouldn't, do I just buy the A1 and fixed everything as described by the first post or just change to a different brand (Is there any recommendation for a gaming laptop with ATI 5870 and i7 processor, with roughly the same or cheaper price)
     
  14. silvela

    silvela Notebook Consultant

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    eeehhmm..no is the answer for the last question..Have u seen the G73JW(yh its nvidia and its close to the ati 5870) and u get a bonus of the usb3.0.......the B1 has a higher processor..I thought they stopped the A1s...Anytime anyday i would still choose my G73JH...
     
  15. Chastity

    Chastity Company Representative

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    The B1 is a refresh, and worth it. If it has any problems, it'll be the same as the A1, which most have fixes for.
     
  16. rorage

    rorage Notebook Evangelist

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    I occasionally get a BSOD with a machide state exception (hardware problem?)
    updating realtek fixed it for a while, and as soon as I get it I have to do a clean shutdown to fix it (sometimes I may not get it for 3 weeks sometimes 3 times a day)
    but updating realtek drivers increased the stability for me.
     
  17. whassupz

    whassupz Newbie

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    Thanks Silvela and Chastity

    yea, they just cancel my order for me since there no more available, i think that i need to go with the B1 then.

    Last question
    Should I repaste my B1 with a new thermal paste or just use the stock one, if yes what is the maximum acceptable price that I should pay for from the company to do it for me since I'm not good with computers and scared of ruining it.
     
  18. Chastity

    Chastity Company Representative

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    see if they'll do it for $25 :) tho yes, I would suggest a good repaste job just to avoid that issue in the future
     
  19. Mavus

    Mavus Newbie

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    Hi everybody!

    I bought G73Jh lately and when I checked everything with the standard os installation I installed win xp and 7 from scratch. Everything was fine until I wanted to install the graphics driver... After restart I got:

    - black screen in the last phase of windows start (most frequent symptom)
    - gray/green/blue vertical stripes when entering desktop (shortly after welcome screen)
    - or these stripes again shortly after windows finished loading and I have desktop and mouse cursor

    I tried every single gpu driver I could find, but it didn't get better, but worse: sometimes after such crash and forced power off it was impossible to power up notebook again, simply power/hdd leds alight and black screen. Leaving it switched off for couple of minutes usually solves this problem.

    I was ready to RMA it, but today I gave it a final try, installing fresh xp and 7 again. I installed official driver from asus website (the one that is year old), run furmark for some time under 7, and under xp and everything was ok, but when I tried to boot 7 again - black screen. Removing driver, installing it again - blue stripes, then black screen again. :mad: XP is still booting fine. So I recovered stock os partition, and right now furmark I running in burning mode for 2 hours without a glitch (apart from a bit of stuttering) with temp of gpu @102C.

    So right now I don't know, is it really hardware, or just software? Is having a year old stock graphics driver and stock os installation really the only way to run this notebook? All other drivers I tried (modded or just downloaded straight from amd site via their utility) sooner or later are crashing it. Tomorrow (it's 1 AM here) I'm gonna try this KB fix from ms, but right now I'm angry that I didn't wait a bit longer for Jw. I never had such problems with nvidia gpus in my notebooks, and I had quite a few.
     
  20. DCx

    DCx Banned!

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    Read the sticky about GSOD. That's what is happening. It's an EASY FIX, but you need to read about it.

    Long story short: Asus released a fix. You need to apply the fix, or RMA it so they can do so.
     
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