Asus ROG Strix GL502VT

Those temps are not bad at all, especially for such a hot environment.
And no, there's no noticeable backlight bleeding on my model (with an IPS screen).

 

Any word on the 4K screen variant? It seems like they deleted all mention of it from the Asus product info page...

 

im looking to buy the gl502VY model which comes with a gtx980m with 8gbs of vram. Does anyone know if thermal throttling will be an issue with this model?

 

We have the gl502vy here in Israel but it only comes with a 256gb ssd and a DVD! No other options for hdd..

Do you guys know if the DVD is replaceable or did any of you ever encountered a model like this?

Thanks

 

Like an internal DVD drive? Or an external one. Because to my knowledge, these models don't ship with an internal DVD bay. But post some pictures, I may be wrong.

 

It's internal . I don't have a photo because they won't let me open it and I'm too afraid to buy if it's a fraud or something like that :/

Specs:
http://en.ksp.co.il/?enter_zap=1&ui...tm_medium=cpc&utm_campaign=zap&store=shipment

 

I'm 99% sure this is just a matter of misleading product description. You should contact the retailer and ask them to verify it, because like I said, I'm not aware of this laptop being shipped with an internal DVD bay and I've never seen any version that would have a cut-out in the frame that would allow for one. And neither is there any mention of it on ASUS's product page..

 

Talked with them and they approve its true. More over all retailers in Israel have the same DVD sold with the unit... This is so wierd

 

I just ordered the gl502vy. It should arrive next Tuesday. It does not come with a dvd tray. Is the internet there less advanced or less avaliable? I maybe it's easier to sell products using dvds there than through WiFi.

 

There's no slot for a dvd unless you have an external one!

 

Then I'm afraid the store might be bullshitting you. Not sure if intentionally or not, but they most likely are.

 

Is there an international contact I can call and ask about this? Even Asus Israel confirms that the DVD should be internally. This might be a national scale BS scam.

 

Maybe someone at Asus Israel is the origin of this mistake. Ask them to show you 1 picture of the product where you can clearly see a dvd bay. It wouldn't make any sense since if there somehow was an internal bay, the laptop would've been left with just a single m2 slot for storage and nothing else.

Or just reach out to global Asus customer support and see what they say.

 

Any way to get this laptop running cooler? The cpu gets to 93c and got to 87c when playing battlefield 4. It will then throttle itself down so low that I will go from 90 fps to 20 fps until it cools down a little. What's the point of such high end components if it throttles itself down to the point where I'm getting 20% of the performance that I should be getting.

 

Read the last few pages, where it was mainly suggested to undervolt the CPU and perhaps even put the laptop on a cooling pad.

 

You talking about the 502VT or VY? What are your temps in idle?
It should throttle when you reach 90°C but that's okay cause you're not supposed to reach those temps. You can udervolt the CPU with Intel XTU and you can get easily -7°C at least. Without undervolting i can also reach 85-88°C on CPU and that's too bad, now i am always between 70 and 80. The laptop is not well designed both on cooling system and processor. The i7 6700HQ keeps loading at 50% on games even if is not necessary and that's too bad. Imho you should try to keep temps under 80°C if you can, use a cooling pad too when playing. And set the Vsync On cause more fps (80 or more) in game will need much power from both GPU/CPU and that can increase the heat too.

I hate to do all these things when i buy something a little bit expensive that can't afford to keep normal temps.

 

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That seems fairly hot, I just bought mine yesterday. I swapped the 5400 RPM drive for a SSD, downloaded XTU and lowered core voltage offset by 100mV, and idle temps have been around 36C - 37C. Load temps after an hour of Team Fortress 2 were around 53C, and during Doom I peaked at 68C. I also have a cooling base and have an open air stand next to my desk I keep everything on. It has 3 tiers of shelving all are open underneath with my laptop on the top shelve. I'd say between the cooling base and lowering the core voltage offset you can get the temps down substantially. GPU I haven't seen it exceed 66C under load so far. Summer certainly doesnt help matters, my nest turned our AC off (which i keep set at 72F), and it was running a little warmer in the late afternoon yesterday, but since then temps have lowered quite a bit.

I've also set peak CPU utilization under power settings to 90% to take some load off the CPU and everything runs great still. Doom I was averaging around 70 FPS.

The only other upgrade I want to do on my laptop is an upgrade to 24gb of ram. I see crucial has a reasonable 16gb stick available.

 

Sounds good, and congrats on changing a few things that really seem to help out.

Just want to add for you or anyone else reading, that if you put max cpu limit to 99% in the power plan, it disables the turbo on the cpu. Turbo usually gains about that 1ish Ghz, but yes that will drop temps as well. I guess 90% vs 99% in your specific case isn't really a difference, but just letting it be known

Sent from my SM-G930V using Tapatalk

 

Interesting I'll try putting it back to 100% and see what happens. I didnt realize it disabled Turbo. Thanks for the heads up!

 

Alright played Doom for 15 minutes when 100% CPU state and hit higher temps, peaking at 75c for CPU. Is there any way to set a max state somewhere in between with turbo enabled? Not seeing anywhere in XTU to change mutipliers.

 

The easiest way is to find the FPS average of the game that is causing over heating, and to limit the FPS to that average FPS, or lower for lower temps. That will reduce load on the CPU and GPU, reducing heat.

If a game is running faster than screen refresh, those frames are wasted anyway, so it's best to limit to at least a maximum of 60hz for most screens, 75 hz for G-sync, etc.

I use Rivatuner to limit FPS and MSI Afterburner comes with it integrated into the install. MSI / Rivatuner will also do On screen display of FPS and other CPU/GPU info.

 

May i ask you a couple of questions?
- How hot did your laptop get without lowering core voltage and without using the cooling base?
- Do you have backlight bleeding on screen?
- Do you have the diagonal screen tearing issue on Doom? I am asking 'cause i have it. You can see it only on 60fps and Vsync On.
I am referring to this one: http://forum.notebookreview.com/threads/strange-diagonal-screen-tearings.771358/

Thanks in advance!

 

I was about 8 to 10c higher under load before tweaking it. I lowered the core voltage offset by 125mV and got the temps down a little more with turbo still enabled - I'm loading at 71c now. I was hitting around 78c before.

I have a little backlight bleed but its only noticeable when the laptop is booting, not noticeable during normal use but I also have been using an external monitor. I plan on bringing my notebook on the road on my next few work trips. I haven't seen the tearing with the integrated screen but I'll give it a shot later tonight.

 

I tried installing Intel xtu twice on both the stock hard drive and the nvme ssd I put in. It would get to the end of the install bar and it would say it couldn't install and to retry or cancel. It is the 502vt with the 970m. I bought a cooling pad and it only helped dropped the temps about 5c. All the games are fine except for bf4 where it starts to throttle after 10 minutes and fps drops to 20. Sucks that I spent $1200 on a gaming laptop that still throttles just like my ultra book did which made games unplayable. I only play fps games and turning on vsync will introduce some input lag that hinders my aiming. For $50 more I can get that 17inch Asus one that has much better cooling but it has the older 4xxx series i7. I love the 15.6inch form factor of this laptop and I love the paint and color scheme on it. I've tried changing the thermal paste and it didn't drop in temperature at all.

 

There are more details you need to share with us, so that we are able to help you in some way. What was the exact error message you got while installing XTU? Did you run the setup as admin? Are you using W10? Did you google the issue? Is the GPU or CPU that throttles? What other GPU-intensive games have you run that were working fine? Because BF4 is not some particularly demanding game that would put extreme loads on the hardware. I can do long sessions of playing just about any game (since I've had the laptop, I mostly played: AC: Syndicate, R6:Siege, GTA V, Crysis 3, Need For Speed, Fallout 4, Ryse: Son of Rome, Watch Dogs) and nothing even comes close to throttling. Also, don't use Vsync, it's just terrible. Limit your fps with other software, for example RivaTuner that comes with MSI Afterburner or using NVIDIA Inspector.

 

I get the error Service 'Intel Extreme Tuning Utility Service' (XTU3SERVICE) failed to start. Verify that you have sufficient privileges to start system services.

I've tried running as administrator and every compatibility mode.

 

Well, after a quick google it seems that you're by far not the only one that has come across this issue. It seems to date back to Win8.1. Some individuals have said that simply reinstalling the program with admin permissions has worked for them, but you probably already tried that. However most people seem to have ended up at the point where they just had to do a clean Windows install, which fixed the issue for them. I'm assuming you haven't done a clean Windows install, which is very much recommended, when purchasing a new system, so that you avoid this kind of software issues.

 

Well I've tried installing it on two separate Windows installs. First on the original hard drive. Which I then refreshed so it would be like new again. I then cloned it to the nvme ssd that I put in. Normally I would do a clean install but I wanted to keep all the Asus programs and drivers that came pre installed on the laptop.

I checked the services and XTU3SERVICE is running before I run the xtu install, and then when it goes through the setup the service stops and doesn't start again which is why I believe I'm getting that error.

 

unfortunately the intel xtu does not work for me aswell. I did manage to drop the balanced power option to 99% like someone said and limited the fps to 59 via rivatuner. Hope that helps.

 

Not sure if you guys are running the Asus image or if you clean installed, but maybe something with the Asus image is causing an issue? First thing I did with mine was pull the drive and swap for an SSD, then clean installed Win 10, then ran Windows update and installed all drivers from the asus support site.

 

Yeah, and that's the way it should be done, to be on the safe side and to know that you have a perfectly clean system that no one has ever used before. Pre-installed systems are very often a mess that can go wrong just about anywhere, which is why it's quite hard to troubleshoot an issue. To everyone who still runs the ASUS image, I would recommend you do a proper, clean W10 install and I believe that will solve any software issues you might have run into. Afterwards, just install official ASUS drivers, even though there won't be that many to go through, as W10 installs almost everything for you automatically. Maybe except for graphics drivers and the ATK package.

 

I did a clean install and it still won't download. same error message. I may have screwed up the process by downloading all the asus drivers first though.

my model is also the gl502vy.. I don't know if that makes any difference, im obviously not good with this.

im also downloading the xtu straight from intel. is there an asus compatible version?


EDIT::

NVM. I did a clean install one last time(decided to swap the hdd to an ssd so that was reason enough), and it worked.


I can't really play with the multipliers but I did offset the voltage by 60. did 5 minute testing before and after it its roughly around the same 70 degrees. I'm not getting the mid 80 to 90s some are talking about here. Is 70 the target range for a stable laptop? thanks

 

Hey so I got intel xtu working. I found out how to fix it by mistake really. I had deleted all the intel xtu setup.exe files from my downloads folder. And the next time I turned on my computer the first thing that ran when I got to my desktop was the intel xtu installation. I thought it was weird that it ran even though I deleted the setup.exe files. So I went into safe mode and checked my programs and programsx86 folders and found an intel xtu folder in there. So I deleted the folder and restarted the laptop and downloaded xtu again and tried the install and it worked right away. I undervolted the cpu -.150 and it dropped my temperatures by 15c its amazing! No more throttling and I can actually overclock my card with nvidia inspector to +135mhz without having to worry about throttling either.

Also I was wondering if anyone was able to retrieve the vbios of the 970m and flash it on this model. I looked up on other forums and people have done it on the 17inch asus laptops and other brand laptops with a 970m and they were able to overclock the core from 1030 to around 1450 after flashing the bios and unlocking it and they said they were getting better performance than a stock 980m.

Now that I was able to lower the temperatures I really wanna overclock the gpu even more since it is locked at only going up +135mhz in any overclocking utility.

I tried nvflash and gpu-z to get the vbios of the 970m but it could not read it. Has anyone found a way to save the vbios?

 

Well guys, I will receive mine (vy) in a couple of days but you pretty scared me.

Is everyone got some trouble with this laptop ?

It seems that we can undervolt the CPU, you spoke about that a lot, but is temperature very annoying ? or does it even matter for components, an intel processor can handle 100 C, is it true ?

Even, it seems that you can have trouble in the installation of Xtu, if you want to undervolt the processor. So you will maybe find this question weird but how make a proper windows instalation without any CD, and know what driver is needed ?
It seem's that they are others software like Xtu on the market, CristalCPUID for example, is this one working on this "unclean windows 10" ?

That's a lot of question, but i had an Asus notebook before, and i still have a tower with an Asus Motherboard and a Strix GTX970. I never had a single problem with them, and when i read this topic it seems that all my confidence is going to be transform in Ashes in less than one week xD.

 

There shouldn't be any issues with this laptop as long as 1. you're not extremely unlucky to get some faulty model, which you can still replace 2. follow recommended software changes, which among other things will allow you to squeeze even more performance out of this thing. The 2nd point would include: a clean W10 installation, undervolting the CPU, then possibly overclocking the GPU. After undervolting, your CPU should stay in the 75-80° range for the most part, which is perfectly fine. And to your question: no it will never reach 100°C, as it will protect itself by throttling at 93°C already.

You also asked how to make a clean W10 installation: get an empty USB drive, download Windows Media Creation Tool (google it, click the 1st link), proceed as described here in Option One - http://www.howtogeek.com/224342/how-to-clean-install-windows-10/
After that, you have a nice, clean installation and software you install afterwards shouldn't really behave unexpectedly. It's also best to stick with Intel's official tool - the XTU.

 

I'm also having trouble installing the intel xtu. I'll try installing again. Also, can we overclock the g-sync display to 75hz?

 

Hi, thx to help making things easier,

I ask asus chat for Xtu and W10 clean installation, they told me that the undervolting has no effect on warranty exept if you do some crazy things with it, for the clean re-installation well...that depend,
Do you suppress the recovery partition on your Asus or not ? If you do that, the warranty is just blow away by the wind... so be careful with that.
I think that you already try to uninstall all Asus software one by one, did that worked for someone ?

Ste180, for the 75Hz screen, i don't think that's a good idea, even if you can... you will not see as much differences.

 

No troubles except for the heat and the bad speakers.
It's really odd that you buy something so expensive with a poor cooling system. GPU temps are ok, but CPU temps are way too high without undervolting. Reaching 60fps on most demanding games (The Witcher 3, Dying Light, Doom, Dark Souls 3) means more CPU power, and that produces a lot of heat. It is constantly above 80°C and it can go until 96° before throttling, at least that happened to me.

I am still wondering if my model is faulty, but as i have read here everyone is having almost same temperatures on the CPU. Imho constant work/load at 80°C and more is not good for the life components.

Here's a usefull Intel Temperature Guide: http://www.tomshardware.co.uk/forum/id-1800828/intel-temperature-guide.html

It clearly says that Core temperatures in the mid 70's are safe. 80 is hot.

Undervolting seems to be the only solution, you get temps between 70 and 80°C even if when i was playing Dark Souls 3 at 50/60fps max settings CPU reached 85°C anyway.

I really hope they will release a Bios update which can maybe fix it by setting the throttling lower than 95°C, but for the moment the only trouble you can get is the heat, at least if you wanna play some good games at 60fps and not at 30 (playing at 30fps is always good for temps, it doesn't require much power from both GPU/CPU).

 

I'm honestly surprised you reached those high temps! At what room temperature do you game? Mine (with 980M card) has never passed the 75 degrees mark and these days, in the basement where it's cooler (24-25 degrees), it's in the 70-75 degrees range while gaming! I have undervolted the cpu, but I don't need to do that to have low temps, I undervolted because that processor is "overvolted" to begin with! Only other difference from yours is I got the IC Diamond thermal paste! Don't know how much that makes a difference though!

 

http://www.shacknews.com/article/95859/asus-rog-gl502vt-ds71-review-premium-in-every-sense

A nice little review for our beloved GL502! The author had some pretty good battery life too!

 

I tried to change rooms and to test it at different times, i played at all kind of room temperatures, from 30°C to 22°C and the difference is just about 3°C. As i said the GPU temps are still very good, but CPU temp goes too much high.

How can you get only 70-75°C on the cpu? Have you tried to run a heavy game (like Dark Souls 3, Doom or The Witcher 3) at max/high settings at 60fps? 'Cause if i play at 30fps or 40fps i usually get from 68 to 76 too on the CPU° and from 70 to 75° on the GPU but since i can reach 60fps i found it a little bit odd that temperatures can go above 80°C. I have the stock thermal paste.

I read the review and like every other review i have read out there it doesn't mention anything about the internal temperatures.

EDIT: Room temp 20°C, playing Fallout 4 at Ultra with 45-55/60fps. GPU loads at 99% and stays cool at 74-75°C, CPU loads until 55% and stays between 74 and 84°C (No undervolt). Undervolting it i get CPU temps between 69 and 77°C. Am also using a cooling pad so it's already - 4/5° C.

EDIT 2: Playing Hitman very high settings dx12 50/60fps GPU goes up to 82°C and CPU from 75° up to 87°C (no undervolt and no cooling pad).

 

how far did you undervolt it without tampering with the multipliers? I would like to know so I can adjust mine accordingly. Thanks

 

- 114
Can't go farther without causing a freeze after 10 minutes. But many here went up to -120 or -150 (even if i can't explain how).
I don't know why i can't access to the multipliers, they're all greyed.

 

[Double post]

 

[Triple post]

 

The 70-75 is the average temps I get as temps keep fluctuating in real time a few degrees up and down! I use HWinfo64 to monitor the temps and it shows cureent, min, max and average! I'm currently playing Cod Black Ops 3 and Shadow of Mordor at the highest settings as well as running the Friday the 13th Game Virtual Cabin! Funny enough at Ultra, the Cabin managed to hit max 81 degrees for CPU and 78 for GPU but remained in the 73-78 range for the CPU,at 63fps! SSD has never hit above 41 degrees. Whenever I get Doom, I'll test it, Dark Souls 3 I have it on the PS4, one of my favorite games!

As for you not being able to undervolt to -150, that's very strange and I'm suspecting something is wrong with your machine, as fw85 with his 970M model and myself with the 980M model, we're both able to do so!

Note: As I was writing this, I noticed that for the cabin today, my cpu wasn't undervolted! I undervolted to -150 again and tested the cabin, the GPU is a solid 77 degrees with a max of 78 and the cpu is in the 69 to 74 range with the max hitting 76 degrees! Room temperature is 24 degrees!

 

While I agree with all your other comments, this one I have to take exception

Not all CPU's can undervolt as well as others. It's luck of the draw.

I have had CPU's that undervolt exceptionally well, and -150mV at normal speeds is exceptional, not normal.

I have had CPU's that only get -20mV out of the box, and then over time "break in" and work fine at -50mV, it's a long term tuning process when you get "stuck" with a CPU like this.

I would be happy with -50mV to -100mV, with many reporting with the same CPU a variance of -15mV to -125mV.

I just didn't want @Chewingum to think he had to return his laptop because he couldn't undervolt by -150mV, and BTW both of your temps look great too

 

Really? Was this for the I7-6700HQ? Because others were able to undervolt to -185mV and even -200mV in other laptops, though it appears that -185mV is the max for stability during heavy load for this particular CPU. I'm trying to copy some links here but for whatever reason it's not letting me. If every CPU is random luck, then I got lucky I guess! Haven't tried -185mV, I'm happy with my temps, even without undervolting! Thanks for your post!
I7-6700HQ
http://forums.hardwarezone.com.sg/n...ng-intel-xtu-under-volt-cpu-igpu-5278476.html

 

Lol, looks like the link decided to show up when I posted, here's the other one: https://www.techinferno.com/index.php?/forums/topic/9291-skylake-undervolt/