Beta BIOS - Possible Missing Keystroke Fix

http://forum.notebookreview.com/asu...blems-useful-threads-read-before-posting.html

 

I have been using the Bios to install the new Beta bios as they come out.
It is the easiest to use as I see it, do not have to mess with other software and it does what it was made to do with out problems.

 

At the risk of stating the obvious ... it's a .bin file?

 

Come on people.

Gary said install either way.

I tried WinFlash but it didn't work so I did it in the BIOS.

 

The date of this one is july 2010 - anyone else see that? It does make the touchpad act a little differently - when I'm running my finger across the touchpad and hit a key, it stops for a second but continues smoothly - beta 2 didn't do that.

So, there *are* some changes - but I couldn't tell you if it's better or worse than beta 2 for keystrokes - I had no missed keys on beta 2, but I've been running that since it was posted, and this new one for about 2 minutes.

 

I'm not sure if my issue belongs here but here it goes:

I'm not having a missing keystroke problem with my g73jh-a2 but after I've flashed my bios from 206 to 211 using easy flash, I've encountered problems with my touchpad I've never seen before.

My touchpad from time to time acts weird in such a way that it becomes a four directional arrow looking cursor then when I move it if I'm on my desktop screen, the icons zooms-in or zooms-out. I'm not sure why is this happening but I'm very sure this happened right after I've flashed from 206 to 211. I've noticed that the zooming-in and zooming-out is a property of synaptics pinch-zoom using two fingers. But I'm very sure when this happens, I'm using only one finger.

Has this problem already been solved?

 

This problem (i have it too, though beta 2 made it less obvious) comes from the touchpad being able to pick up your fingers resting around the touchpad, which then triggers the multi-touch built into the track pad. Basically, the computer thinks you are doing a pinch to zoom...

 

Turn off 'Pinch Zoom' in the Synaptics settings, that will fix your problem.

 

I tried experimenting with Divine_Madcat's claim and found it somehow reproduces the same problem. I'll investigate more of this if what more causes this on my g73jh.

When did you guys found out about this problem? Did something triggered this on your g73jh just like mine?

 

It has an extremely sensitive touchpad.

 

Does anyone know if the G73JW's entire palm rest is compatible with the G73JH? I'd much rather have the new design.

Thanks for the idea Morecoffee

 

So sensitive, it can pick up fingers around the trackpad.

Anyway, i will give the disable pinch option a try - though, i had hoped to try it with photoshop, so i may find myself switching it alot..

 

Mine did this for awhile. I went in and redid all the Touch Pad settings and this stopped.
If you have not tried this then you might give it a go as it worked for me.

 

We think it is. There is one USB 3.0 port connected to it in some way which could be problematic. HellCry was going to order one from asusparts.eu and give it a go. I never heard how that turned out or if he changed his mind about trying it.

 

Other than the pinch-zoom, what settings would you recommend to reset?

 

If you find out please let me know Maybe I'll PM him if too much time goes buy.

 

I turned anything that wasn't "standard" off except 2 finger scroll.

 

Maybe the touchpad uses a 3.0 port on the JW rather than the PS2 port.

 

Tried the new BIOS, everything is solid and functional. I'm liking, the touchpad has not freaked out yet.

 

Can somebody post an MD5 hash of the new BIOS?

Thanks

 

My touchpad is still the same, beta 3 did not change it in any way. I posted a few settings that have made mine somewhat better, it can be found here.

 

It is not that I changed everything, it is when I went in and just re-saved the settings it reset the driver.

I did change a few things and I turned on coasting as I like that.
But what it did was cause the re-set of the driver and all started working again.

When the new bios first boot up it changes some of the settings in the boot string in Windows and the Touch Pad did not work as it should, instead of reloading the new driver again I just opened it up and made it reset. And all worked.
If you have done this then just see how it works. So far mine is working great .
And my keyboard is working great also and I am not losing (s) key anymore so the last Beta Bios have me back up and running.
Also I have been using computer and Touch Pad for a few hours and it has not dropped out and degraded as it did last time on Beta Bios 2 .

 

I'm very happy to report that my keyboard is now working properly. That's the last problem I was having with my G73JH and now that this is fixed, I can finally say I'm a happy customer. I'm really glad Asus chose to pay attention to the voice of its customers and release this patch.

 

thanks chas, works like a charm now. no BSOD since using these drivers.

Sio

 

http://pcaudio.org/stuff/B42C18F.RAR < mirror

MD5 Checksum: 3BEF03058F868FAFE1695AA0847BA936
SHA-1 Checksum: 1D08E90796B9AEF1BF299882DD502E0E32948889

 

Honestly if you still have the touchpad problems then disabling the pinch and zoom fuctionality is all you have to do and voila. I did that and the touchpad was flawless. Seems like the BIOS fixed it for me though, been pinch and zooming everything for the hell of it.

 

haven't been able to flash the bios yet (easy flash doesn't like it, and winflash complains about the date), but i can say that the pinch setting does not really fix my problem - the area around my touchpad can still sometimes get my fingers - only now, instead of wrongly pinching, it just locks up the cursor till i move it..

 

Weird, EZ Flash took the BIOS pretty well for me despite the weird date...

 

Hmmm i updated to beta bios. I think my touch-pad had schizophrenia with 209. Now its just Alzheimer.

My Touchpad still fails.

 

redownload from G73 Series Driver and Application Reference

I included checksums

 

My keyboard is perfect as well. Finally. The touchpad is very bad though. It's like the entire palmrest is detecting input or something. I've been messing with palm check and sensitivity trying to straighten it up.

 

here's the bad part with beta bios 3: You can't play games with your touchpad if / when you're using the keyboard. something to consider before changing over.

I don't think disabling the touchpad during typing is the type of solution we need. a touchpad should work while you're on the keyboard. just my opinion.

but it IS nice that i didn't miss any keystrokes typing up this post.

 

I reset my Synaptics to default, and seems to work very well.

 

I think it is important to point out that the touchpad problem is not something that can be checked with a quick use of it for a few minutes. I have had it work well for hours and then fail. If you use a mouse primarily and the touchpad on occasion you might be able to go days without it acting up. I think many of the machines have the problem but many users do not know it because they are not regular users of the touchpad.

I am still hoping that it is a software issue, the fact that it can operate perfectly for long periods of time seems to support a software problem.

I wonder... now that Gary 'Key' has fixed the keyboard issue, maybe Asus can find someone named Gary 'Touch' to fix the touchpad issue.

If we can keep posting about the problem hopefully Asus will try and figure out a fix. The way the touchpad is on my machine, I would not recommend anyone by a G73JH if you like to use your 'laptop' on your lap, because after a while the touchpad goes wonky and you cannot get it to move the cursor on the screen. I have my trackball with me at all times, even when I just move to the couch in my own house.

 

lol at Gary Touch

 

Well that's retarded.

I use the touchpad on my primary game instead of a mouse for faster response time and BIOS update ruins that? Absolutely ridiculous.

I was going to update my BIOS tomorrow but I guess I'm forced to hold back. What a joke. 2k gaming laptop full of problems and when we find a solution to one of the prolems, it contains another problem. Not a company I plan to deal with in the future. I used to be loyal to this company but I feel ripped off.

 

I would try the update first before you say you can't use the touchpad. You can always go back if it happens. I would not take one persons comment that says this will happen no matter what unless you test it yourself.

 

Nope, not true. Working fine here and I'm sure for the vast majority of people working fine even without these beta bios.

 

@Voodooi: this beta bios is only for the jh. You have dropped keystrokes on your JW?

 

Good catch

@Voodooi: DO NOT update with this bios for the JH

 

LOL You mean, don't use a JH bios on a JW.

 

Well I have found after using the Beta Bios 3 for a couple days that all is not well.
I am now not only losing the (s) key but the (w) key also.
And in typing I am seeing delays in the screen writes at times, like the key presses are being put into a buffer and written to the screen at some Idle time.

This is not going to work as the last bios I could save and restart the software that I was using and it would stop doing what it was, but now I have to save and do a full restart of the computer.

I really will be glad when they get this fixed.

 

Either way, it probably wouldn't let you flash JW->JH or JH->JW since the motherboard wouldn't match. I'm not sure anyone would want to confirm this though, so I'm not positive.

 

Yaaaaaahhhhh, Yes JW im going back into my cave now

 

Yeah, it's getting extreme.

The touchpad locks up and the arrow flies allover the screen.

I get about 1 missing keystroke per sentence too (sometimes 2).

 

That's ridiculous!!!

After all of the problems plaguing the previous G-Series models...these touchpad/keyboard issue continue on, even after all the negative feedback the G73JH has recieved with "Out of the Box" problems....w.t.f.?

Does Asus even listen to their customers anymore?
Aparently not.

I'm so sick of Asus not admitting they messed up on G73JH. If I was Asus I'd issue a massive recall in hopes of saving face.
It's strange how I swapped out the entire palm rest including the touchpad/button and have been problem free ever since. I think hardware is the issue here.

 

My touchpad is getting worse with beta 3. Its now unusable. Almost 100% locked. Moves only a bit. I suspect this is HW issue. I have noticed that on really cold environment it works better than on hot ones.

 

If your touchpad is flakey after the bios flash, try removing your ATI drivers with Add & Remove programs and then reinstall it. Don't use a driver cleaner, I tried that the other day and created more problems. Just remove everything with the ATI installer and then reinstall. When I tried this before with bios beta 2 it seemed to help and I did it again with bios 3 and my touchad has been a lot better for the last 6 hours or so. Don't get your hopes up though, I have mistakenly thought that some change I have made has helped before and it has always reverted back to its old ways.

 

Has anyone had good luck reverting from Beta 3 to Beta 2, Beta 1, or Bios 211? My keyboard is perfect but my touchpad is just completely out of control. I put 211 back and removed the touchpad driver. I then reinstalled the driver and it is still crazy. I went back to beta 3, removed the tp driver, reinstall tp driver, and its still crazy. I can't seem to "undo" whatever beta 3 did. I'm about to try a previous beta, I think.

Edit: OK. I'm back on Beta 2 and I'm dropping a few keystrokes again. My touchpad is still erratic though. Here is the crazy thing... on the login screen before I get to the desktop in Windows 7, the touchpad works perfectly. It therefore presents as a touchpad driver problem. I have removed the touchpad driver, cleaned the registry, and reinstalled it a half dozen times and it's still erratic. It almost made me say bad words and I never say bad words. Any tips will be taken into serious consideration. I'm going to remove the drivers, boot into safemode, run driversweeper 2.8 and ccleaner. Then I'll try again. Its starting to remind me of Einstein's definition of an idiot.

Edit again: I'm trying beta 3 again. I have no synaptics driver at all. I went into safe mode and ran driversweeper which found nothing. I ran ccleaner which found a bunch of activex/com entries for various synaptics things. I removed them all. You have to run ccleaner about three times and "fix all errors" before you'll finally get a clean scan. The touchpad is working. No dropped keys. Sometimes when you move the cursor to the left, it will jump two inches to the right and then start moving left the way your finger is going. Can I remove this touchpad and replace it with a 1990's trackball?

I give up. The touchpad is nearly unusable. The keyboard is working perfectly. I guess I'll have to wait for Gary's next beta because this one has my trackpad pretty hosed up. I might try Morecoffee's suggestion of removing and reinstalling the ATI drivers although I cannot fathom how that would have anything to do with anything.

 

well i had to use the drivers chas suggested.

i uninstalled the touchpad drivers as well as the ati ones, rebooted.

installed the ati drivers

rebooted

then installed the touchpad ones, it has fixed my touchpad.

now

something i DID notice.

I had a razer mouse which i was using the default 'hid compliant device' driver for, and it was going crazy. (it also made the touchpad go mad as well)

when i updated the driver for the usb mouse, both devices stopped being crazy.

i don't know if this is linked, but if i use a usb mouse on default drivers - or the touchpad on default drivers it causes both to go crazy.

however, with both drivers installed, i don't have any issues now on keyboard or mouse/touchpad.

Sio