G51Jx BSoD

I was running the beta 205 bios without any issue for a couple of weeks and have recently updated to 206 with the same result. No BSOD's or freezes. I have also had some serious gaming sessions playing over 6+ hours while running it on my lap (although it gets damn hot) and its been solid!

 

@NewUser1 what did you use to flash to 206?

I can't flash with winflash :S

 

As stated in my review, my post a page ago, other posts I and others have made and so on: Just use Easy Flash.

Simple - go to the BIOS, tab 2, Select Easy Flash, then navigate to the BIOS file and you're done. I've used it every time I've updated the system from 204 on and it's always worked and never asked about the dates (T53 to 206 no problem at all ).

Enjoy ,
Peter

 

I've had this computer for 1 month, Modern Warfare 2 is the only game I've tested and got BSOD 0x124, after updating to BIOS 205 that disappeared, but then in-game the game freezes, still with BIOS 206.
I've fresh installed the OS from recovery, updated all drivers I could and still freezes every 1-3 minutes of game.
When it freezes I have to Ctrl-Alt-Del, then ESC, and after 10-15 seconds the game recovers itself. This is pretty annoying.
I have no way to trace the problem because the game doesn't crash at all, we REALLY need a definitive solution for this!

 

You're sure there is no recording? Check Computer Management -> Event Viewer -> Windows Logs -> System and sort by error type or time and see if there are any errors or events that correspond with the times when the game crashed. It might be worth checking the other types of logs as well, just incase. I'm not saying they will be there 100%, but it's worth a check

Peter

 

Sorry, where I can download Easy Flash?
Inside Asus download page I can find Windows and Dos flash utility, it's the same?
TY!

 

Easy flash is part of your boot rom (is it?). It can be accessed from the bios, which you can access by pressing F2 at the POST screen. Navigate to the 2nd tab and you'll see "Start Easy Flash". Go into it and select the BIOS file to start the flashing process!

 

Ok, thank you!!! I'll try tomorrow!

 

Anyone have any issues with the Realtek Audio Driver and Bios 206? Wondering if I should reinstall it or not.

 

Try the latest version of the audio drivers. It should be more stable.

 

Code:

Name of application errors: Engine.exe, version 0.0.0.0, time stamp: 0x4bc7e4d0
Name of the module with errors: ntdll.dll, version 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Offset error: 0x0002dd7f
Process ID failed: 0xfdc
Start time of application errors: 0x01cae1a39fb29b5d
Path of the application with errors: C: \ Nexon \ Combat Arms \ Engine.exe
The path of the module with errors: C: \ Windows \ SysWOW64 \ ntdll.dll
Report ID: 414569cc-4d9a-11df-a3ca-005056c00008

I got this while playing combat arms, I checked the windows logs as Peter suggested, any ideas? I had the same type of freezes with Gears of Wars, I tried to open the debugger with visual studio, but it got worse. Had to type alt+f4 like crazy to stop the freeze.

Is this a bios problem, window problem or game problem?

 

Thanks CCz_Cataphract for your encouragement, I was really pissed off at that time, then I checked again all logs and I think I found the

SOLUTION: Disable the service Desktop Window Manager Session Manager
Start-> type "services.msc" and hit Enter -> right click the service mentioned above -> Properties -> Startup type: Disabled

I found the process iw4mp.exe tries to shutdown the service Desktop Window Manager Session Manager (a.k.a. Windows Aero) but by default the service is configured like this:
First failure: Restart the service (first freeze in MW2)
Second failure: Restart the service (second freeze)
Subsequent failures: take no action (OK, but....)
Restart service after: 2 minutes (and then freeze again and again)

I've not fully tested the solution but after a 1/2 hour playing yesterday night I had no freezes at all.

 

Awesome! I've got to run to a meeting in a sec, but I just wanted to say I'm really glad to hear you found the solution - I have a couple of games and apps that do the same (disabling Aero) - I haven't had full blown freezes, but the occasional slowdown I have experienced - I'll really have to give this a try tonight .

Thanks,
Peter

 

I'm having freezes with msn right now. Only AIMP2 open, utorrent but my ISP caps the torrents so I don't think it's bwdith problem, and 6 msn windows and it lags sometimes like if it wants to shutdown.

And yeah about the crashes I had with combat arms, I think it's the same as other games, when it disables aero. I'll try Kicho fix.

 

Ok, the freezes are still happening, but when I set the Power4Gear Hybrid a maximum CPU of 80% there was no more freezing. Could it be heating problem?
This night in my country we are having a pleasant 23°C (73°F) and I use a cooling device under the laptop, and a fan heading to its back.
So, my next question is: Is there any heat sink upgrade to the stock one?
I found this error that could be related but I couldn't find anything specific

Code:

Log Name:      System
Source:        Microsoft-Windows-WHEA-Logger
Date:          22/04/2010 11:50:31 p.m.
Event ID:      17
Task Category: None
Level:         Warning
Keywords:      
User:          LOCAL SERVICE
Computer:      Kicho-Gamer
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x3:0x0
Vendor ID:Device ID: 0x8086:0xd138
Class Code: 0x30400

The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid='{C26C4F3C-3F66-4E99-8F8A-39405CFED220}' />
    <EventID>17</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2010-04-23T05:50:31.911728300Z" />
    <EventRecordID>5714</EventRecordID>
    <Correlation Activityid='{CA0DF501-C58A-40CF-B65B-661573B1C951}' />
    <Execution Processid='1700' Threadid='4720' />
    <Channel>System</Channel>
    <Computer>Kicho-Gamer</Computer>
    <Security Userid='S-1-5-19' />
  </System>
  <EventData>
    <Data Name="ErrorSource">4</Data>
    <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
    <Data Name="FRUText">
    </Data>
    <Data Name="ValidBits">0xdf</Data>
    <Data Name="PortType">4</Data>
    <Data Name="Version">0x101</Data>
    <Data Name="Command">0x10</Data>
    <Data Name="Status">0x407</Data>
    <Data Name="Bus">0x0</Data>
    <Data Name="Device">0x3</Data>
    <Data Name="Function">0x0</Data>
    <Data Name="Segment">0x0</Data>
    <Data Name="SecondaryBus">0x0</Data>
    <Data Name="Slot">0x0</Data>
    <Data Name="VendorID">0x8086</Data>
    <Data Name="DeviceID">0xd138</Data>
    <Data Name="ClassCode">0x30400</Data>
    <Data Name="DeviceSerialNumber">0x0</Data>
    <Data Name="BridgeControl">0x0</Data>
    <Data Name="BridgeStatus">0x0</Data>
    <Data Name="UncorrectableErrorStatus">0x0</Data>
    <Data Name="CorrectableErrorStatus">0x40</Data>
    <Data Name="HeaderLog">00000000000000000000000000000000</Data>
    <Data Name="Length">672</Data>
    <Data Name="RawData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ata>
  </EventData>
</Event>

 

Do you know temps of CPU and GPU?

 

I've been having various issues that are sometimes solved by switching the Power4Gear Mode, such as a flashing X or the inability to maximize/minimize/resize Firefox windows for a minute or two and having to use ALT+F4 to close them. It happens especially when at lower power modes in P4GH - so I'm upgrading to 1.1.27 now (my sys came with 1.1.22 preinstalled) to see if it helps. It's as if the apps are getting throttled and it certain processes aren't being given the processor time they need....

Peter

 

Any news on this CCz_Cataphract?

 

Hey, I was actually just thinking a couple of hours ago that I might post a copy of 1.1.127 to my site to make it easier for people to get it if it did work. But then I decided I should hold off a day or two and make sure it did actually work.

To right now I've not had any BSOD or freezing issues with Bios v. 206 and P4GH 1.1.127 - but it may be too soon to say for sure, I've been so busy I've hardly gotten to use my G51JX - I've actually been using my N10J more than it over the past few days, strangely enough. If I do see it I will post ASAP - but if not I'll probably post something in a day or two to say it worked .

Thanks,
Peter

UPDATE: Just after posting this I decided to switch to Queit Office and High Performance modes and make sure they work - and I started to get the flashing X again right after this. So no dice it seems, same issue still exists...

 

I've installed P4GH 1.1.28 and is still freezing in Full Perfomanace profile as before, closed all windows and set Quiet Office profile, and seems good so far.
What app do you suggest to monitor/log CPU/GPU temperature?

EDIT: I played MW2 this afternoon and after 25 or 30 freezes and gave up with this cr@p, very frustrated I ended playing in my desktop PC. I hope it only happens with this game.

 

I'm trying the G51jx by a few days with GTAIV (and with OC to CPU and GPU) without BSOD

 

Ouch, that definitely sucks . I'd report it to ASUS ASAP, tell them all the stats about it and that you've already tried a system restore and still saw it on a clean system (especially if you did).

Just to make sure: none of those services re-enabled themselves right?

I just use CPUID Hardware Monitor - but there are better programs out there that give an active log instead of just max and min.

Peter

 

3 days without posts....
Could be we are solving the problem?

 

Wonder why ASUS still hasn't released any new BIOS yet, although 206 seems to be quite good.

 

I have had 3 BSOD's with 206 in the last 24 hours, doing nothing but standard work computing. I've had this machine 2 days, and I can't believe this issue still exists with as long as people have been reporting it.

And yes, all of the dumps point to the dreaded PCI Express/124 bug.

 

Ok, I've concluded that it is heating problems. The halts and freezes ocurred when the GPU reached 90 degrees Celsius.
I installed Nvidia System Monitor along Nvidia nvProfile, I downclocked the GPU from the original 550MHz for 2D/3D purposes to 405MHz, the mem and shader remained with the default values.
The Nvidia's System Monitor allows you to log at the intervals you want the GPU temperature and the frequency of its components, so, with the above settings the GPU only reached a maximum of 86 deg Celsius and no Freezes/Crashes for about 2 hours and a half:

Before:
Time...................................GPU / GPU Temp........GPU / GPU Core Clk.....GPU / GPU Memory Clk.....GPU / GPU Shader Clk
Sat May 01 00:55:38 2010.........90 °C........................549 MHz.....................1793 MHz.........................1323 MHz

After:
Time...................................GPU / GPU Temp........GPU / GPU Core Clk.....GPU / GPU Memory Clk.....GPU / GPU Shader Clk
Sat May 01 01:10:51 2010.........86 °C.........................405 MHz.....................1793 MHz........................1323 MHz


I hope this info will be useful for you, now I want to know how we can proceed to make a claim about this malfunction, as we know the cooling system doesn't meet the machine requirement. They have to replace the heatsink or provide us a replacement of it. I won't accept a clock freq reduction, I paid for its speed.



Update:
I've run several test to confirm my theory and I found when running ATI Tool tests, and the GPU reached 90 deg Celsius, there were errors in the rendering, you can see them as yellow dots in this image:

 

You wrote:
Ok, I've concluded that it is heating problems. The halts and freezes ocurred when the GPU reached 90 degrees Celsius.
==================================
I totally agree that nearly all the BSOD problems are due to heat issues. GB video cards, i7 processors, and loads of ram have become the new standard for high end computers almost overnight, and manufacturers have rushed their new computers to market using the same chasis, with no time to make changes to the cooling system. it is no surprise that the forums for nearly every high end computer is full of user complaints. Google the name of the computer and add the words "complaints" or "heat complaints," and see what you get. All of these new computers are being cooked by all of the "hottest" new upgraded components. That's what you get when you dramatically raise the internal temperature of the computer, and make no changes to the cooling system.

I arrived at this conclusion in a slightly different way. I was having four BSOD per day. I noticed that my computer had very hot exhaust prior to the BSOD. Just before the BSOD, there was a sudden rapidly escalating temperature until you reached the BSOD.

Suspecting heat, I started changing my Power schemes frequently from High Performance to Power Saver for my business application, except when I switched back to High Performance for highly demanding situations, and I then switched back to Power Saver. Instead of my processor running at 100% all the time, it dropped to 57% of capacity. Also, I turned the brightness down almost all the way for reading, which gave me plenty of light for a business application.

After I began changing my power schemes in the above manner, my BSOD went away immediately, and I have not had one single BSOD since.

Being unsatisfied with having to use my computer at reduced performance, I took the recommendation of Asus and made the bios upgrade to 206. Several members in the forums gave excellent suggestions as to how easy this is to do. It was a breeze. Then you make the NVidia driver update at NVIDIA DRIVERS 197.16 WHQL .

GOOD NEWS: Today I ran my G51Jx on High Performance all day, and the computer ran much, much cooler. I had no need to change the power schemes. The bios upgrade makes the computer run much cooler.

I don't know if this will be a cure-all for gamers, who play for extended periods of time, with their video cards turned to full brightnes. But I would suggest that if they are still having a problem after the 206 Bios upgrade, and the Nvidia driver, that they be aggressive in reducing the heat in the computer. Change your power scheme from High Performance to Power Saver at every opportunity, and give your computer a chance to cool-off. Get a notebook cooler. Don't let your exhaust vent get blocked. Don't set your computer on a bed, as it blocks the vents on the bottom, and it can block your exhaust vent. I learned that the hard way. Pay attention to the exhaust heat, and you will get to know when the heat is so high that a BSOD or lock-up is imminent, and if you experience rapidly increasing heat, just turn off your computer, if you have time.

Anyway, I was able to make the BSOD go away simply by controlling the heat. After the bios and Nvidia updates, I can now run my computer on High Performance all day. I hope this works for everyone, gamers included. I am totally convinced that heat is the root of the problem, not only for our BSOD issues, but the myriad of complaints about the other high end computers that have these "hot" new components

Perhaps the next "hot thing" with computers will be great cooling systems I like my components cooked Rare, and not Well-Done.

I wanted to share my experience, as I was able to get rid of the dreaded BSOD simply by being aggressive in keeping my computer cooled down (knock on wood), and I have not seen any previous reference to this before. The 206 bios and NVidia updates help immensely.

I hope that these suggestions work as well for others as they have for me. Good luck!

Richard

 

I'm quite sure it's NOT heat related since I've reached 102 degrees Celsius without getting any freezes nor BSODs. This is when the GPU is overclocked and CPU set to Extreme Turbo with throttling disabled.

 

RCDavis - your post is well thought out and stated. Thanks very much. I had the same experience, and am unwilling to cripple my machine so that it will run more stable. You are exactly right about mfrs forcing the high performance procs into the same chassis without altering the cooling methods. It is a waste of the consumer's time and money to be experimented on.
I've returned my machine to NewEgg, gotten a refund, and am moving on with my life. Good luck to the rest of you.

 

RCdavis - you are right, but my method to cooldown is installing nvProfile and playing with the rules, i.e. Load the profile XX when the temperature is above YY degrees celsius and the application ZZ is loaded. then the inverse profile.
The thing is if you use the default power options to cool down the laptop you are getting 10 frames per second in recent games, so that is not an option if you are playing one of these games because my laptop takes 120 seconds to reach 90 degrees.
I've been thinking in doing some DIY to push air (and dust unfortunately) into the heatsink. Drilling some holes, putting a mesh, or maybe getting a cover from a G50V and modify the air intake. The cooling base is not enough in my case.

 

with all potential lifespan shortening aside, these chips should withstand up to nvidia's thresholds: 103-105c for CST/slowdown and 115c for CDT/shutdown for most g92b's and gt200's. if you're getting temperature-related artifacting at 90c, then my suggestion is to RMA it asap because it will die on you a lot earlier than usual.

out of curiosity, has anyone tried installing winXP (as a dual boot, not compatibility or the VM)? that was the first thing i did on the g51j's BSOD problem and had that running up until it was fixed. you might miss all the bells and whistles of 7 (mostly useless imo), but xp has ~10% more in 3dmark06 and shader model 3 games in my experience. of course you can boot into 7 when you're not playing.

 

Regarding temperatures:

I'm playing GTAIV with extreme turbo CPU enabled and GPU overclocked @ 610/1980/1530 by a few days, sessions around 2-3 hours, GPU temps are around 91°cent. and CPU around 71°.....
NO BSOD, NO FREEZES, NO PROBLEMS.
My BIOS is 206 version and Nvidia drivers are 197.16.

 

May I ask what software you are using to get your GPU and your CPU temperatures?

The NVidia Toolbox is not for our version of GPU. I read in the developers forum that some software that Asus has used was written years ago, and it supposedly will lock your computer up.

I am especially interested in the CPU temperature.

Thanks!

Richard

 

I'm using HWMonitor, simple and light

 

I was about to ask, BSOD wasn't solved for ASUS G51JX-A1, was it?
I saw many happy faces of G51J users. Thought ASUS will release a new BIOS for G51JX too, but I didn't find it yet.
Correct me if I'm wrong.

Having BSOD in Call of Duty MW2 sometimes (rarely), but when I play COD4, BSOD appears after 5-10 minutes of playing online...

 

Thanks, Cherruba for the info on the heat monitor. My temps are running much cooler. I wish I had run the program before the updates.

From what I can tell, several people have said that they performed the 206 bios upgrade, and the NVidia new driver on the NVidia site, and have had no more problems, myself included. After both of those updates, my computer runs much, much cooler, and I have not had a single BSoD.

So I think the issue has been resolved, although there are some people having problems due to old installs that conflict, things that sound like software conflict issues. I am not sure if they have resolved the issue, or have given up posting. Let's hear it from anyone still having any problems, who thinks that this issue has not been resolved.

This is probably the best computer that I have ever owned. It is blazing fast, and has many good features.

Richard

 

NP rcdavis!

As you, I'm very happy about my G51JX, it's surely a great note!
The only thing that I don't like is the resolution, because the 1920x1080 is too high for a 15.6" monitor. 1366x768 or 1440x800 was enough and surely better for gaming!!!

 

Hi bro,

Which is the file u're using to update the Realtek audio driver? High Definition Audio Codecs(Software)
Vista, Windows7 Driver (32/64 bits) Driver only ( ZIP file) R2.48 2010/5/5 61775k
or Vista, Windows7 Driver(64bits) Driver only ( Executable file) R2.48 2010/5/5 34412k ?

Pls advise. Am using Win7 64bits. Thanks!

Note : Still get freezes while playing BFBC2 and sometimes during game seems to become more laggy. Am using a Targus dual-fan cooling pad since day one.

 

Exe file.

206 didn't seem to reduce my temps. It still hits 97 degrees at the max.

 

@nfshp253: install latest drivers and download NVIDIA System Tools from nvdia site http://www.nvidia.com/object/nvidia_system_tools_6.02.html, then configure these options in the nVidia Control Panel -> Performance -> Device Settings: Core 404 MHZ, Memory 1818MHz, Shader 1616MHz at these settings the core runs cooler (84 deg max) and has a decent performance in games (MW2, BFBC2).
It would be useful to configure NVidia System Monitor to log temperature every 10sec during game, and then play around with the clock frequencies.
good luck

 

Alright I don't know if this is a driver issue either, but I get this msg any time i try and load up a game, so far happening to Heroes of Annihilated empires "Warning! Video memory is low (-1443M) It is possible that video memory is not configured properly. please restart computer and set AGP Aperture Size = 256M or more in BIOS configuration program. Usually you can enter BIOS configuration utility by pressing "DEL" while computer restarts" ... I'm awful with computers and can't seem to figure out how to change this, decided to make sure all my drivers are up to date and they seem like they are.... can't figure out where this AGP setting is though :-(

 

Sorry for having to ask this but all searches on the nVidia site for nvProfile turn up blank. Where can I find it?

 

Sorry, my mistake giving uncomplete/wrong info, its a pack that includes all I mentioned: NVIDIA System Tools with ESA Support

 

Why is everyone using the old NVIDIA System Tools? Grab the newest one here: NVIDIA DRIVERS 6.06

The one in the link above was 6.02 from 2008!
And, from my experience, do not attempt to install the latest 197.75 drivers. They caused a BSOD for me once the GPU hit 100 degrees. Reverted back to 197.55 and all is well.

 

@Kicho, reply to the post in the previous page:

Thanks for the suggestion but I refuse to underclock the GPU any lower to reduce the temperatures. I play GTA IV so it's pretty graphic intensive and I need all the power. I don't care if the GPU doesn't last long, I have an extra one year extended warranty which covers all parts, so who cares? I'll enjoy my machine as much as I can and then send it for service when it dies.

Anyway, thanks.

 

Hi bro, isn't ver 197.75 & 197.55 drivers for GTX480 or Geforce 400 series? I thought for GTS 360M we can only use ver 197.16. Pls pardon my IT ignorance if I'm wrong and enlighten me.

Thanks!

 

NVIDIA® Unified Drive

any driver can be used on any card/platform.

there is no way to set AGP size as AGP has been long since replaced by PCI-E. try setting it to run in XP compatibility mode.

 

nothing of this sort has ever happened to me.

now out of this message is going to start happening.

 

Great... I updated to System Tools 6.06 and now I can't monitor GPU temp, and GPU labels are incorrect. I think GTS360M it's unsupported, couldn't find in the supported HW list.

 

Hi guys, I just picked this laptop up this past friday and I've blue screened it twice up until now (tues night). I was not doing anything graphic intensive on both accounts when it BSOD'd

Can some one give me a quick summary of whats going on here?