G51j Blue screen of death problems

When i first got the computer i installed the 195.62 drivers to go with my bios @ 204. I got frequent blue screens while playing CoD4 MW2, one around every five minutes or 5 hours. Five hours is no problem....but it does get annoying. Installed bios 205 and BSoD's seem to become less frequent...but they are still there. On another note, I have not gotten any BSoD's while playing Dragon Age, World of Warcraft, or Counter-Strike.

 

it wont let me downgrade the bios with the winflash utility

 

My G51J has Win 7 Home Premium installed, are the BSOD's occuring on the Win 7 Ultimate installs as well? Just curious if I do a clean install of Win 7 Ultimate if i can still expect the BSOD's.

 

I downgraded bios to 204 and installed 195.62 drivers and played CoD 5 for about 30 mins with no BSOD. Before this I couldn't finish 1 mission without a BSOD (it happened ALWAYS after only couple of minutes). I'll try to play more to see if it really works but let's hope it fixes the problem...

 

I think you guys are wasting your time with clean installs, unless you want to do it....look there are 91 pages nothing has fixed it.

 

what did you downgrade it with?

 

I tried this. When I installed a brand new copy of Win 7 Ultimate (not ASUS recovery version) the BSOD still existed like before.

Actually I'm testing if bios 204 + 195.62 drivers solution work for me because now I do not have BSOD in CoD 5 so quickly like before. I'll do some tests and report

 

I used EasyFlash option in the BIOS. Just put the unzipped bios file on the usb stick and use this option, You can downgrade bios with that.

 

So far the only fix is xp then?

 

only me and one or two other people went the XP way, no problems as of yet. for downgrading (or upgrading) the bios, just extract it to C:\ and EasyFlash, no point in using a removable if it reads it from the disk.

 

Thanks, I will try that route tonight. Will also fix my sig so it doesn't take up so much space.

 

I noticed clear correlation - AntiAliasing enabled increases chances of BSOD significantly, just tested it with Men Of War.

AA x 8 -> crash every 30 minutes
AA off -> no crash for 5 hours

 

turn on transparency AA (supersampling) and all optimizations in nvidia's control panel. see how long that gets.
added MoW to the list.

unrelated edit: the staff at Markham seemed able to issue RMA numbers on the spot. don't take my word as i didn't ask, only saw.

 

man, since the new g51jx is coming out, i hope we can swap the laptop wit g51jx if it has no problems. im getting tired of this problem and losing trust for ASUS. i thought the problem will be fixed fast but this wasnt i was hoping for.

 

I've had less problems with 204 than 205 in CODMW2. I played 4 matches and 3 resulted in a 0x124 with 205.

 

thalanix, even if you max all the setting in xp for all the games that have BSoD issue, can you still run them stable in XP?

 

still in service but heres what i had:

60 hours (2 campaigns) or Dragon Age maxed @ native / 2xAA (a bit at 4x until it became unplayable). no crashing or bsod.

80+ hours or CoD4 on Broadcast, Crash, Crossfire, mp_tatooine (Galactic Warfare mod), some other maps. 5-6 crashes and no bsod.
note that the stuttering at the beginning of the map, if anyone else gets it, is probably because of the same BSoD bug. it also crashed to desktop a five or six times (locking up after). copied the PB and CoD binaries over to my desktop with no crashing or stuttering. E8400 @ 4.48GHz/1.41v and 4830 @ 760/1000, which i'd expect to be a lot less stable.

borderlands, 20+ hours with one crash (probably due to xfire, since it didn't lock up the machine after) and no bsod. 195.55 drivers have shading issues on here, go back to .39 or up to .62.

MW2 single player, 5 hours (yea, it's short, even on vet) maxed with no issues.

Combat Arms was stable as well for the few hours i tried.

several hours on TF2 with no problems.


when i do get it back, ill try running stuff with 16xAA and SS transparency AA. i'm pretty convinced it's the way the drivers load textures (and probably how asus maps the memory for it).

 

BTW, what BIOS/driver you have in XP, thalanix?
204 + DOX 185.85

 

204 +195.55 (turn off dynamic shadows in Borderlands if you use those, as they had the highest benchmark and reference fps on CoD).

 

Did you uninstall whatever driver currently installed on your notebook before installing 195.62?

Need confirmation: most recent = 195.62?

 

I did uninstall before installing 195.62 with no luck. Just finished installing XP and have no issues so far aside from a couple Base System Devices flagging in Device Manager that I am trying to figure out. Other than that things went fairly smootlhly and whatever they are don't seem to be affecting anything. Will get them figured out tonight hopefully. Nothing against Win 7, I actually enjoyed using it quite a bit but i found it very frustrating to spend the money I did on a gaming machine that I couldn't game on. Hopefully Asus gets it figured out and I can go back to Win 7.

 

ricoh sd/xd/mmc slot will be 3 of those. never bothered with the driver, but it's out there somewhere.
and i haven't been able to get sound over hdmi working.

 

so lets get this straight:

Windows XP does not cause any BSOD whatsoever regarding the "124" BSOD?

I can try and install XP too, to test... but will have to get a copy first.

 

It crashed after 30 minutes of gameplay as expected (AAx8).

AA=On is the main factor for me.

It's interesting if games still crash even after AA is disabled.

 

Just finished re-reading the first 20 pages, it looks like only thalanix who ever tried running XP (and linux?) instead of 7.

So to bring back some key points:
- It's definitely not hardware combination specific, otherwise linux/XP would have bump into the same problem. Not to mention Alienware M15x also have similar spec to this machine's
- It's not due to sound driver (somehow the problem gone on early page)
- It's not due to mouse driver (though someone reported he got it from razer mouse driver)

I'm still wondering if BIOS really have something to do with all of this.
I still believe it's definitely have something to do with win7 or nVidia driver, but again... Alienware M15x got the same spec and doesn't seem to get any of these problems and it'll lead back me thinking it's a BIOS problem.

 

Ok on the clean install of 195.62 with 204 bios..

COD 4 multiplayer hosted a game walked away came back to a 124. This took about 5 minutes.

I also have had my Vid card replaced in one of my RMA's and that did not resolve it either.

I have had COD4 crash with AA off but it did take a while. Trying it with these drivers with aa off next.

 

Second run with aa off the system locked up and required a cold boot but no BSOD. I am not sure if that is a fluke. In process of running it again.

 

And now with aa off 30 minutes to crash..

 

How many of you guys with BSOD's and crashes are using sleep and hibernate when you're done using your computer for a while? Reason I ask is because if I were to try playing WoW without rebooting after a sleep or hibernate it would be really slow loading and when I would finally get loaded into the game it would give me like 1-5 fps and usually would result in a crash of the game back to desktop. Since I discovered my problems I have disabled sleep and never use hibernate anymore...I'll wait til a service pack (assuming SP1 will fix these issues like it did with Vista) before using either one again. Just food for thought...

 

Unfortunately with bios 204 and 195.62 drivers I still have BSOD in Cod 5. On the "Entertainment" profile i Power4Gear it took about 5 minutes to get bsod, after choosing High Performance with Turbo Extreme option on I was able to play for about 1 hour (max detail 4xAA). I'm really pissed off:/

 

Add me back to the BSOD club. Just got another one even with the 195.62 drivers. Ugh best multi-player game of MW2 at the time it happened too. First time getting first blood and it was the most kills I'd ever had. Lame

 

report:
204 + 195.62 (the most recent) = NOGO

I'm almost sure that ALL the owners of G51J-A1 have this BSOD problem.
Since it's random not all of them have got this 124 blue screen at the moment yet. But ppl'll get it sooner anyway.

 

Well, I got my first two weeks after having this laptop and it was after leaving the computer 5 hours with Oblivion.

 

I'm not sure if it is reproducible, but on 205 w/ nvidia 195.81 (beta) I could not seem to finish a single match of CODMW2 multiplayer without a 124. I flashed back to 204 and was able to at least play a few rounds.

I never use suspend or hibernation, since I only boot windows to play MW2. I consistently get 0x124 but less now that I've flashed back to 204.

 

Well, it looks that Asus are producing faulty laptops and nobody cares. Almost every gamer model they introduced lately has proven problems:

G51J - BSODs on a regular basis.
G51* - Running too hot which will definitely result in a shorter notebook life.
G71GX - Had the downclocking issues, still have them after sleep mode. I'm the lucky owner of one of those "great" machines that even freeze while playing games. Lately in Win7 even getting BSODs after a freeze.
W90P - They have some Gray Screens of Death.

I'm sure that there are much more models displaying faults.

My question is - are we living in some third world country where nobody is held responsible for selling merchandise that does not work properly? Do we have any consumer protection in this country? I have the feeling that lately all the companies are selling their worst products in the States only to keep the prices low.

 

I'd guess it's either a BIOS problem or hardware problem. Could be something subtle where under certain circumstances it's not giving enough power of some sort or another to the GPU (or CPU, or whatever). I'm trying to think and can't see what else it would be When it's definitely not any of the individual components.

What's ironic is I'm sitting here pushing my little 14" Core 2/32-core Nvidia Asus super hard and have never had a single issue.

 

report so far 204 + 195.62 no bsod...but that might not be saying much this happens so random there is no real way to test it. like I said I have had this since 26 of OCt or so...played COD4 mulitplayer would once in a blue moon give me a bsod. got MW2 and borderlands on christmas played them all weekend no bsod , then i got them monday

 

check this out guys
ASUS placed some confidential docs in G51J download section instead of doing something with 124 bsod... stupid...

http://support.asus.com/download/download.aspx?SLanguage=en-us


UPDATE: it looks like they've posted this docs for every product they make. not confidential anymore?
anyway, that makes absolutely NO sense and is NOT helpful.

 

wth are the confidential documents I do not see them

 

you'll find them in download section. make choice to desired model.
there're some certificates of quality, what're the changes made to this model, components...

personally for me I'd call them confidential but Asus

 

If/when this happens to me, here's my plan of attack:

- Document EVERYTHING; every BSOD, every error log, every phone call and chat with Asus tech support.
- Give tech support a fair opportunity to address the issue. As I've said before, I think 3-6 months is plenty of time for Asus to come up with a comprehensive fix. Barring a software fix, give them the opportunity to swap out my hardware (for NEW equipment). If they send me another BSOD'ing machine...more ammo in my arsenal.
- File a claim with my credit card company. If that doesn't work...small claims court (give Asus plenty of warning). There is no way you can lose when you have the defective laptop in your hands; and it helps that Asus has already confirmed they know of the defect.

I think a class-action lawsuit would do more to get Asus' attention, but unfortunately, attorneys are the biggest winners in such cases. I don't care about them...I would care about getting myslef what I deserve.

it's been a while since I studied law, but a product is supposed to fulfill its intended purpose. You would think a "GAMING POWERHOUSE" (to use Asus' own words) ought to be able to play games.

 

no such thing as BSoDs on linux, and no one's desperate enough to try MW2/Borderlands on wine (and probably for good reason ). with the exception of CoD4 crashing, either i'm extremely lucky to clock in over 200 hours of affected games or there are no issues.

never in its 3 months. that sounds more like the 260m being stuck at lowest clocks, similar to what happens when you start up on battery (in which case, you need a reboot).

 

That settles it, I am going to install XP and try Borderlands, MW2 etc etc and all those games of the BSOD.

 

Did you ever get the 150w PSU yet and try that?

 

I just finished my XP "downgrade", managed to find drivers for everything, only thing I haven't tested so far is the HDMI audio. I have only logged about 3 hours of online gaming with Call of Duty Modern Warfare 2 but have not experienced a BSOD yet. Sure beats the 5 minutes BSOD intervals I was experiencing with Win 7. Good luck with the install, the guide posted earlier in the thread made it all that much easier to do the install.

 

i didn't actually test audio over hdmi, only checked to see if there was HDMI audio listed under sound output (and there wasn't). could just be named something else.

@ryzeki; make sure you install 195.39 or 195.82 for Borderlands.

 

Thanks, I will keep that in mind and download everythig I need before going the XP route.

Thanks for letting me know, I was about to ask if there was a guide.

Most probably the PSU already arrived. I will call at my office to confirm and see if I can pick it up tomorrow or friday, as right now I am in "forced" vacations

Don't worry, I will let everyone know how it goes with the 150w PSU. If it happens to solve the problem, it could somehow mean W7 power profile is screwed up haha

 

Just a thought, does seem a bit low for a 120w power supply to power such a high demanding machine IMO....

Could it be that the power is getting diverted to the RAM/CPU over the GPU and causing it to go to low on power? Also, those that are getting BSOD, are you guys OC'd and messing with your voltage for your CPU/GPU at all?

 

After I noticed that Power4Gear's High Performance setting limited the CPU to 60%, I stopped using that utility and have since been on Windows 7's High Performance setting. No BSOD's here (yet?), though I mostly play FEAR, Spore, The Elder Scrolls Series, and Avatar.

 

What's the difference 195.39 makes?