G51j Blue screen of death problems

rather, avoid 195.55 (or turn off dynamic shadows). they break, and you have shadows all over the place.

 

Just curious have anyone tried playing games on Vista? Do you get BSoDs too there?

 

Will ASUS solve G51J(Win7)'s bsod problem? Or Asus will pay no attention to this problem, Because G51JX is going to release soon...?? It's new, It's fresh, And it's may be doesn't have ploblem like G51J... I'm afraid that T^T. Even I downgrade to xp already, But I want to use win7 like others
(Sorry, My English skill is little bit - G51J Users in Thailand)

 

Whats odd is that after I had my first bsod, after the restart, mw2 prompted me that it would change into safe mode because it was not running properly, then after that, no more bsod. The catch is that the graphics suffer and noone wants that if u spent your money to buy a gaming laptop, only to be playing them with crap graphics.

 

so far I have played several matches on mw2 no bsod, played borderlands single player no bsod...btw I dont really like the mulitplayer version of borderlands, it appears to be the all the missions in singleplayer except you got 3 or 4 people collecting the items.......204 195.62

 

Went to talk again with ASUS' notebook technical support.



I don't mind if you see my first name lmao.

 

That's really cool they act like they're working on and and immediately acknowledged it-very cool-BUT...this can't be an Nvidia issue, or EVERY notebook with it would do it, when in fact even other Asus notebooks don't.

The only things I can see would be something in the BIOS that could fix it one way or another, or I suppose something for the OS that changes the same values, or it's just plain unfixable :-/

I just hope hope hope the next one doesn't do this!

 

The problem is closely due to AA. Probably a compatibility error with one of the other hardware pieces.

 

Judging by how unpredictable and sporadic the problem is for those who have it, I'm starting to think this may be a hardware issue. Not that there's anything wrong with individual components per se, but maybe something in the manufacturing or assembly of the notebook.

It'll be interesting to see what Asus discovers.

 

Maybe, but the BSOD points to a PCI error.

 

more likely a conflict between nvidia's win7 driver and asus' implementation.

if it is an issue with the win7 driver, perhaps we can help. assuming that all of the affected games use FSAA internally, disable it in the game's settings. disabe AF and other eye candy (soften smoke in CoD) as well. that should turn off any backbuffer manipulations. if a game likes to crash in the first several minutes, try playing it now.

if that works without a problem, open up nvidia's control panel and change the global AA to 4x enhance. AF can also be set to 16x here. assuming i did my homework right, the only effects enabled now should be in the framebuffer.

depending in which scenario it crashes, we can figure out where in the driver the problem is (and wait for a solution)

i could be completely off with my theory, but testing the cases should help nonetheless.

 

after updating my graphic card driver to 195.62 i stopped getting BSOD in borderlands

 

do you think they will exchange our G51j's for the new G51JX's because ASUS loves us so much and sympathizes our stress and frustration with all the Bsod's that these 'gaming powerhouses' produce when playing games?
Note: we are under warranty-
So if the new model fixes the Bsod problem and they have yet to fix the problems on our model.. then i really hope we will get the new 'gaming powerhouses' that maybe can play a game or two.

 

Yea, except the "new" G51JX's are a step down. A slightly weaker GPU and support for only a single HDD with less space wouldn't exactly be a replacement.

 

im returning my G51J-A1 and getting me a new G73JH-A1 10x better IMO and its only 200 more

 

Yeah, I'd guess something to do with power fluctuations or something under certain circumstances. My guess is the AA is just a coincidence-I mean it could always trigger it, but it's not the GPU or AA or drivers per se, since that doesn't really make any sense or ALL 260s would do that and not just this system.

I don't actually use AA 99.9% of the time, but still it can crop up other times.

 

If it's really hardware, how do you explain Win XP don't get BSoD?

 

The poster who said BIOS 204 + RESET + newest driver didn't elaborate on the reset, but it's more than turning the machine off. It's detailed on ASUS's G51J Members Forum, but basically:

Restart machine, hit F2 to enter BIOS, F10 to exit & save, then shut down.

Restart, install 195.62 nVidia driver.

The poster there still maintains this eliminated the BSODs on his machine, and he's put in a lot of hours now on Borderlands and CODMW2.

I haven't had the issue so can't say if the above helps in any way, but it's a little more than just a simple restart.

 

Yup; there is that to consider. It's perplexing; which is why I said it'll be interesting to see what they discover.

 

That's a nice looking rig! Unfortunately for me, I have to keep the size and weight somewhat reasonable since I travel half the year. Good thing is: so far, no BSOD for me

 

im not even going to worry about this stuff, im just returning it and getting the new G73JH-A1... way better now

 

Too bad for me; I've had mine for a little over a month now, so I probably can't retun it.

 

Yea mine is only 2 weeks old and un-opened... so they should take it back with out any questions and refund me my money

 

XP can't push the hardware as hard or in the same way. I'd assume it's related to that. Sort of like how Doom 3 pushed hardware that hadn't been used before and showed up flaws that other games hadn't, except in this case it's not the GPU, it's probably something to do with power delivery or the like (assuming it's not just some BIOS thing that's screwed up).

 

I might try that to since i only had mines for 2 week but it's open but i hate the fact that it cant game at all cause of the BSOD and i dont really feel like waiting a month or 2 for the fix

 

well even though its open and its that new, shouldnt really be an issue, its a known manufacture defect that isnt appearing to get fixed anytime soon.

 

Depending on where you bought it, since it's opened, you MIGHT have to pay a 10-15% re-stocking fee; and you may only have 30 days from the time of purchase to return it. Paying a restocking fee might suck, but it's better to be out $150-$250 than to be stuck with a defective product for 1-2 or more years that might never get fixed. Plus, you're not exactly returning it for no reason; you could probably argue with the vendor that they sent you a defective laptop, and avoid the fee.

I've been playing like crazy in my free time to try to get mine to BSOD within my 30 days. Can you believe it? I'm LOOKING for a problem!? Nothing yet, so if it happens later, I'll deal with Asus directly. I mean, other than that potential problem, I LOVE the G51J! It's the perfect balance of price, performance, size, and weight for me.

 

try running one of the defective known games most likely 1 will end up causeing the BSOD. My laptop really has mood swings some days i get BSOD in borderlands after 30mins of playing other days i wont get single 1 of BSOD. I even had a BSOD playing Batman:AA >.> i have had my internet crash like crazy trying to watch a video makes no sense.

 

If "push the hardware" is increasing the performance, I still don't get it. Because XP still score higher in 3Dmark

 

Internet crash? Yikes! I went to look at Borderlands, but it didn't seem like a game I'd be interested in. I may try it when the price comes down more, but considering that several folks have posted they've been able to play it without any problems, I'm not sure that would be a good test anyway. I guess I should just be happy I can play my games without a hitch

 

Again - turning AA off makes it more stable, no BSOD since I disabled AA in all the games I play (COD:MW2, Men Of War, Operation Flashpoint, Insurgency)

 

lol u can always get it from the internet for free XD

 

was OpF also crashing?
+rep if you set (CS)AA in nvidia's control panel to 4x enhance or so and play several hours.

unrelated, a full week and still at Asus Markham. every other time i've had it back within a day. not expecting a replacement, but here's hoping...

 

Guys, I Feel the need to share this:
Been having constant BSOD while playing CoD WaW.... 4-5 per hour.
Managed to get the new CoD (modern warfare 2), and have just finished the game without a single BSOD with full specs (no AA).
Can we assume that the BSOD only happens with old games? Or are there specific Game Architectures on old games that causes the BSOD?

Happy new year to all

 

CD:MW2 is getting rampant BSOD's so its not a game issue

 

I also have never experienced BSOD in MW2 but always lots of BSOD in Cod: WaW. I finished Cod 4 without single BSOD in single player but in multi I was getting a BSOD every 20 minutes:/

 

OpF never crashed, I think mainly because there is no AA enabled in the game and never was.

Nvidia Control Panel uses default settings, nothing is overriden.

I'm just looking for the most stable settings, Men Of War seems to be the most sensitive to AAx8 enabled, second most sensitive game is COD:MW2.

BSOD is guaranteed with AA enabled.

So you'd like me to override setting in nvidia control panel to AAx4 (enhanced) and post back the results. Let me try and report back...

 

there is that! But maybe, if that's what folks are using, that's why it's crashing?

I don't know about the AA theory. I've got it on in all my games, and I'm maxing out settings...nothing.

 

Has anyone here tried simply re-seating the RAM? Sorry to go all "old school" on y'all but back in the day it was a (sometimes) sovereign remedy for just such intermittent hard to pin down fatal errors as this BSOD.

The idea is if there is less than perfect connectivity between the RAM and its slot over time and under certain conditions of heat, memory load or addressing, etc. the problem can pop up in an unrepeatable way that is almost impossible to troubleshoot. Sound familiar?

The very good news is the fix is free and easy to try: simply remove your RAM sticks and reseat them. In decades past we'd use a very soft high-quality eraser (like the white ones in Pentel mechanical pencils) to gently buff the contacts of the RAM sticks - I still do that today - making sure to clean off all debris before putting the RAM back in.

NO guarantees, of course, but this has cured more than a few weird wonkinesses for me over the years.

 

I had to reseat the RAM when I got the laptop because the RAM was loose(and 2GB wasn't detected).

And I got a 124 BSOD by playing Oblivion. BIOS 204 and reinstalling the NVIDIA drivers doesn't work. We'l hafta wait for the fix.

 

But did ya clean it before reseating? If a white eraser shows any discoloration afterwards you had some contamination.

(Some use a Q-tip with 100% denatured alcohol as a cleaning agent as well).

Just wondering...

 

Hey i read this forum RIGHT after i purchased my g51j and i was so hoping this bsod wouldn't be a problem on my system....But it happened =(. As soon as i booted it up and installed ever quest 2 i played for 10 minutes then boom got the bsod. i tried again and i kept getting it within every 10-15 mins. i tried all the drivers and such but still no luck. So i tried the AA theory and so far no BSOD i just completey turned AA off. It sucks to have to turn it off but its temporary fix till we get a patch or something for this problem.

I just thought id put my 2 cents in and hopefully this works for yall untill asus fixes the issue so you can enjoy the laptop some what. So far i played eq2, borderlands,DOW2 with no problems with AA off.

 

does anyone think that environmental factors could play a role into this? i'm most certain that this isn't the problem; but with my old laptop a hot day would cause problems.

 

if a 21c / 40% humidity room is the cause, then those would be some steep ambient requirements. i'm almost certain it has something to do with the way the win7 driver manages textures and asus' memory implementation. a non-reference gtx260m could also cause this, but why change the design from the g51vx.

 

i've just got a reply from asus ts regarding that bsod issue.
this is what they sent me:

Dear Valued Customer,

Thank you for contacting ASUS Customer Service.

Happy new year!

For the problem, could you please try to install the latest version, here is the download link:

http://support.asus.com.tw/download...Hybrid_Vista_Win7_64_1126.zip&f_type=14&os=30


If you continue to experience issues in the future, please do not hesitate to contact us.

will try this... i don't think it's gonna help but who knows

 

Did anyone try that? ( Power4Gear Hybrid Utility V1.1.26 ) Is it's work?
If it's work, I will upgrade to win7 (Using XP now)

Plz test, thanks

 

White eraser?(Sorry, first language french) It looked ok when I reseated it and I didn't have any compressed air. As far as I am concerned, "cleaning" RAM slots with alcohol can sometimes destroy them.

And the RAM worked fine afterwards, I even did a MEMTest

 

OK, never mind. Wasn't the slots but the RAM stick's contacts that it sometimes helps to clean.

 

I don't follow anything about synthetic benchmarks. Real world performance on Vista is generally higher, but that wasn't what I was getting at. NT 6 can push the hardware harder and in ways XP isn't capable of. There's a mass slew of features XP can't even access. That doesn't mean there's anything wrong with the GPU hardware accessing them, but it may be some specific power requirements or need for a specific amount of stability or who knows what when accessing certain features that the laptop can't provide.

 

I'm on it right now, 1h 30m of Men Of War with AAx8 - no problems so far but it's too early to be sure.