G73 Trackpad is god aweful...

I have no trouble click-dragging to highlight either.

I swear, either I got a different trackpad than some of you or you folks don't know how to use a laptop.

 

Tap and Drag is a handy feature. It doesn't have any bearing on the design of this lovely unibutton, though. I think it's a fair criticism to say that it is ill conceived. I think Asus would agree since the JW now has two discrete buttons.

 

I agree, the unibutton is the worst design ever... wouldn't be so bad if it coudl actually teeter, but you are basically bending one end vs the other to get a button press...

I think they were going for the whole "sleek" look and thus did a big single button look for it...

 

We'll all develop the strongest thumbs on the block using this uni-button design - No one will be able to beat us in "Thumb wars" soon

 

I am still experiencing this issue. I made a thread some weeks ago about this and since then my symptoms have been intermittent.

However, this week espescially I've been getting very frustrated because the trackpad gets so unresponsive and "spazzy" that I cannot even make simple movements or touches.

I cannot believe no insight has been made yet with regard to a fix.

 

I've posted before, that it's extremely sensitive to heat - if your palm is warming the plastic around it, it'll assume you've got two fingers on it. I can only imagine what would happen if your GPU was heating the metal under the keyboard and that made the touchpad go off...

 

i can confirm too that i am almost satisfied with the touchpad (using it 90 % of the time for the past 2 months)
just when i am laying depend in which angle is my laptop ...sometimes it is starting to resize
but when i get it in the right position it is working perfect

 

I am also having a pretty bad time with this trackpad too. Only thing is I can't find how to disable the multitouch feature. Can anyone help me disable it or just access the options in general? I have went to the properties in control panel and all i saw was information like driver date and stuff.
Appreciate the help.

 

If it's anything near what I had, setup an RMA. Asus did have a bad batch of these things, and since I've RMA'ed, I've yet to have an issue with it.

I can see where people thought I was crazy, but there is definatly a bad batch out there. Do yourself a favor and just RMA it, it'll take a little less than 2 weeks to get it back, and cost you about 40 bucks (20 for the box to ship it in, unless you still have the original, and 20 to ship).

But I can confirm, the new setup they gave me, works 1000000000% better, just as a trackpad should.

 

The button on the trackpad almost kept me from buying the Asus (I was also considering the MSI, but they had a messed up keyboard).

Depending on where my finger is on the track pad, my thumb is frequently near the middle of the bar- which of course is impossible to press. I just don't find it that ergonomic. I had to disable it anyway, to stop my keyboard from missing keystrokes, so I guess it's a "moo point". But still, if they are looking for feedback, I say the bar sucks. (track pad itself was fine for me)

 

I feel you. If I cant figure out how to just access the options though first that would be what I feel most comfortable with. Can anyone direct me on how to access these options? or how to update drivers or anything?
Thanks a lot.

 

I think I've already fixed my touchpad problem (fingers crossed).

My touchpad problem (cursor becoming 4 directional arrow then when moved either zooms-in or zooms-out by just using a single finger, while sometimes the cursor doesn't respond rightaway when moved) came on my G73JH-A2 when I've flashed my bios from 206 to 211.

Meanwhile my brother's G73JH-A2 got its same touchpad problem when he flashed his bios from 206 to 209. Somehow, he has managed to fix it according to him.

I've followed his fix and now, so far, I'm not having any touchpad problem again. It seems that I just got this beast for the first time where I remember the touchpad works flawlessly.

I'm still observing the touchpad for now. I'll be updating again if I've discovered that this fix would finally fix my touchpad problem then I'll be sharing it Hope this works this time.

 

reverting to bios 209 fixed your and your brother problem?

 

I'd also like some clarification. Did you revert to BIOS 209? I have 211 on mine right now, and my touchpad is horrible!

Every night it seems now, I cannot seem to have a symptom free experience.

I don't think I'd ever want to send it in for repair, because there doesn't seem to be a known fix and I can't be bothered to go without my computer.

Yet still, this is very irritating.

 

Try reverting to 206. That helped me quite a bit. You can then upgrade to 209 or 211 again and I think you will still be OK but you need to flash 206 first... at least that's what worked for me. Give it a shot. It certainly can't hurt anything. The difference between 206 and 209 is a fix for getting "stuck" in a power saving mode. If you let the battery run down to 40% or so the CPU will enter a power saving C state and the only way to get out of it is to plug in and reboot. 209 makes it where you just have to plug in. 211 has higher cooling fan speeds. I think 206 may fix your TP.

 

What I did was I uninstalled my Synaptics Software (14.0.10.0, this is the stock touchpad driver that came with my G73JH-A2) at Control Panel\Programs\Programs and Features then I had to reboot. Before I uninstalled using the Control Panel, I first used CCleaner but I wasn't able to uninstall Synaptics there as it has mentioned there's a missing DLL. Luckily uninstalling at Control Panel worked with no problems.

After rebooting, the touchpad still works but I've noticed horizontal and vertical scrolling feature was not working. So I assumed windows installed a default touchpad driver, and that driver is so awful as it responds only when I make a right swing of my finger and going to the left doesn't work. For it to work, I have to do a right click then I can move to the left every time.

As I was saying after the reboot, I then re-installed the Synaptics 14.0.10.0 again then rebooted, after rebooting, I've noticed that the vertical/horizontal scrolling and pinch zoom works again so I assumed the touchpad driver is now the Synaptics one and not the default Windows.

I've been using it now for 7 hours and I haven't encountered the problems that I've mentioned on my previous post.

I'm on bios 211 with stock vbios, stock CCC and stock ATI Drivers (but I don't think the vbios, CCC and ATI Driver doesn't have anything to do with the touchpad problem.

I've mentioned my brother's G73JH-A2 because he has fixed his touchpad problem when he re-installed his Synaptics driver and used the one from Asus G73JH page on Asus' Website. (the Synaptics 14.0.10.0 one) His problem came when he flashed his bios from 206 to 209. When he's on 209, he reinstalled the Synaptics just as mentioned and he has able to fix his touchpad. Now he's on 211 just like mine and still no touchpad problems with his beast.

In my case, i've reinstalled Synaptics using the Asus Drivers CD where the version of Synaptics that is inside it is 14.0.10.0 too.


UPDATE:

I've been using the touchpad (no mouse attached) for 14 hours now and no problems still.

 

It would be interesting to see how symptom free your system is after a week or so.

Thanks for the update, I may be doing some tweaks of my own. When I do, I'll be sure to post the results.

 

It sounds like alot of you are having issues with Chi Scrolling (not sure if it's spelt that way), but if you tap and hold the right side of the touchpad and move it around it becomes a scroller not touchpad.

My issue was not this, my issue was more like chi scrolling was 100% of time with locking up, total unresponsivness, and other annoyances. But if you get the scroller, if you let go and tap the right side again and it goes away, your issue is with the Chi Scrolling, which is a crappy feature of the touchpad.

As for getting to the options, go into control panel -> mouse -> Synaptics tab.

 

I've been using the touchpad for 6 days and still no problems ever since. Looks like uninstalling 14.0.10.0 and reinstalling it worked for me.

 

look like i too have to give it try

 

I'll do the same when I get home. Except I have ver 15. Is 14.0.10.0 the stock drivers?

 

That's the Synaptics Driver version that came as stock (came from the Asus Drivers included on my beast), I don't know if it's the same stock version for the other owners.

 

on my disk it is 14.0.3.0
14.0.10.0 (Asus site)

14.0.3.0 was better for me (more options)

EDIT: actually i may be a lier
on synaptics site latest version was 14.0.3.0 if i am not wrong

EDIT #2: now latest on synaptics site is 15.1.22
anyone using 15.1.22 ???

i am using right now 15.0.9 becouse it has all the options ...
i remember tried some 15 version but it doesn't have all the gestures and everything

 

I'm considering RMA'ing mine as the problem crops up still. Why should you (we) have to pay for their mistake though? They won't cover shipping?

 

You would think so. I actually just RMA'ed mine again (it stopped booting). And this time I didn't have to pay anything, just have to talk to the right rep who's willing to setup a FedEx RMA shipment.

 

Been having issues with the scrolling lately ever since I started messing with the BIOS. Getting annoying when I'm editing video in Vegas and need to zoom in on the time or something and it just doesn't work. Goddamn this touchpad.

 

I have removed this post because my fix did not last.

 

The G73 series is so full of endless problems (at least in my case). I've just given up and will not be buying Asus every again. BIOS updates, driver adjustments, endless hours on the phone is just not worth it for a premium 2k system.

You'd think after the JH they would of solved it in the JW, but nope. It's even carried over in the JW-3DE!

That's THREE system versions with the same exact problem passed down.

A very incompetent company indeed.

100$ says the problem is passed down into the SB versions ...just you watch.

 

I Finally managed to get my trackpad to work properly. 2 days so far, and no problems. Using the 15.0.11 driver seems to be stable, but then I have some of the features turned off. ( chiral, 2 finger gestures, a couple more). I 'll keep anyone interested updated.

 

it's unfortunate that so many features must be disabled for proper usage. i'm not a heavy trackpad user, as i prefer the mouse. but when on the move or lounging on the bed/couch...features like pinch zoom, two finger scrolling, etc make the trackpad so much more functional. not to mention that the trackpad on the g73 is massive. so much real estate consumed for an unfortunately flawed implementation.

 

is there anyway to get the cursor move faster
i have it adjusted to the end but i think it is a little slow for me

 

If that's your case, it might be that your trackpad isn't clean enough (has faint stickyness) or your fingers might not be that clean. One of my observation is that after washing my hands with soap on slight cold water, it becomes easier to glide the fingers on the touchpad thus giving you faster movement of cursor.

 

haha they are clean
althought i noticed when my hands are sweating it is moving slower
it not like the cursor is slow but it would be better if i can adjust it a little more

 

Go to the regular Mouse options in Windows 7 and look at the first slider in the Pointer Options tab. That one makes it move "faster". It goes farther with less finger movement. I think that's the one you want. When I use the built in MS mouse driver I have to turn that one up. If you use an external mouse too, it affects them both. You'll wind up with a touchpad that moves at the right speed and a mouse that moves really fast.

 

i know about that
it is to the end
i wanted to know if there is some tweak to make it run faster
actually when installed synaptics it is moving faster ...why? i couldn't find option in synaptics
so that is what i am asking option in synaptics or sth else

i know there are programs but i don't want to install them

 

Turn on momentum in the Synaptics options, then you can flick the cursor around the screen. It really speeds things up.

 

btw i have found the registry key in synaptics
(cursor speed) but when i change the value nothing happens

why do i bother you with this foolish thing when the real thing that needs to be fixed is the touchpad not the cursor speed

thanks all for your suggestions

 

Well, I tried out the latest synaptics release and I must say, its freaken awesome. The interface on the options for the touchpad is much better and easier to understand.

It responds better then it used to but I've been only using it for an hour. I'm still noticing some issues where it won't constantly scroll in motion with my two fingers so don't expect too much if you want to give it a go.

 

i have issues with mine better since bios update , but then i think its just a load of rubbish really and not been tested properly...plenty of laptops with good working touch pads ...!!!!

 

Most people that I ask online say theirs works fine, so I am inclined that the total number is low. Like all things, the ones with issues are the vocal minority.

Still awaiting this release...

 

Then I must be surrounded by the majority of those minor people with touch pad issues lol

I mean, all 4 of the people at my school who has a g73 all say their touchpad sucks including mine. We must be the unlucky 5 then xD

 

if you ask me there is none G73JH perfect touchpad
maybe some people who has like my touchpad would say that it is fine but it is not
after couple of hours perfect using maybe days still at some point it will get freak
well my friends that's not a working touchpad..

 

I had been having issues with the track pad on my G73JH-A1 since I bought it in late August. I use a G700 (best mouse ever) so they weren't the end of the world for me, but a definite annoyance because I basically had no choice but to use the mouse all the time.

The specific problem that I had was that the pinch zoom function was out of control. No matter how I positioned my fingers it would kick in unexpectedly and zoom my desktop or webpage. The scrolling feature also worked intermittently at best.

I thought that I must have had one of the bad track pads and was finally ready to go in and start uninstalling drivers and whatever else it took to get it working, but I decided to do a little more reading first and came across this thread. Someone mentioned that you could turn off/adjust these features in the synaptic software (please excuse my profound noob-ness, but ithadn't occurred to me that my problem could be fixed that way lol) so I looked into that, turned off the pinch zoom feature and Chiral scrolling, increased the required pressure, and adjusted the scroll zone, and presto, as good as any track pad I've ever used. It may not have all the fancy features anymore, but it just works for all the basic everyday stuff that I actually want to do with it (I have never had the need to instantly zoom my desktop before).

I don't think this will fix all the problems out there, it sounds like some of you are having some real troubles, but assuming that mine is a good piece of hardware, when its properly adjusted, I put it on par with any other basic track pad that I've used (A200, 5738G, Envy17). So anyway, props to those who stated the obvious (not so obvious to me) and if you're having troubles, try the basics before you go to more drastic measures, you may just have the same problems that I did.

 

I just received my G73jh-BST7 yesterday so far no problems. Way bigger than my initial thought but seems to work well. My touchpad seems perfect i think it's very spacious i don't even get near the edge. But it hasn't freaked yet and here's 2 fingers cross that it doesn't.

Though i completely hate the stiff rocker styled touchpad buttons, now i have to use 1 hand to navigate while the other clicks.

 

You don't have to use the button to click, you can tap the touch pad, assuming you have tapping enabled.

 

it will
yeah i am using left hand for clicking right for pointing and i am used to it already
it would be better if they were softer but they don't do noise that's what i like

 

Actually, it will probably be fine. Like I mentioned earlier, most people have fully functional trackpads and such. I do.

 

i just don't believe
mine is functional a lot but not perfect
so with all the options enabled your touchpad doesn't resize or get crazy for you chastity?
if it did once that's not perfect

 

I had some fubar with it once, but was fixed with a Synaptic reinstall/reset. Hasn't misbehaved since.

 

how did you reset . i thought only way was uninstalling and reinstalling