How to Fix Your GSOD Blues

Well I used GPU-Z and it says I'm on the 012.017.000.004.035992 bios.

And why my comp isn't freezing I'm getting odd graphic corruption. For some reason I get lines from old pages/my wallpaper appearing on the screen normally.

 

That's the old vbios.

 

Okay I managed to do it. No GSOD so far...will finish testing tomorrow.

 

Hey all - just wanted to say thanks to everyone for their hard work! These forums are awesome.

Bought my g73jh last August - everything worked great on stock, bios 209 etc., until last month when I got my first shutdown from GPU overheating (mine seems to crash at 105 C)

Read up on Chastity's great repaste experience so that's definitely in the cards - my idle GPU thermal diode temps are 72-74 C, ambient is only 24!

I flashed to the newest BIOS 213, but that doesn't seem to have changed my fan speeds... my fans only jump up to max after 95 C I thought that was fixed in 211, but I guess it's back to the old in 213.

While I was at it, flashed to the new vBIOS by Gary and updated to 11.5 Catalyst - everything is working fine just need a repaste!!!

Thanks for all the great guides and links everyone.

NOTE: with the new vBIOS, my idle temps have gone down to 68 C, and playing The Witcher for 10 minutes goes to 84 C (before it would jump into the 90s - perhaps that's bios 213 fans?).

One thing - while installing the new Catalyst version, I uninstalled the old version first, then installed the new one as per the directions. This resulted in "cannot detect CCC" etc message and reboot I only had VGA.

I just reinstalled again and it worked fine. I'm not sure if it could be the first time I chose a directory to install in, and the second I just let it do the default directory.

Anyways, it's working, so I'm happy. If anyone runs into the same problem (VGA only), just try installing one more time and see if it fixes it.

 

I ran into that issue when installing 11.5b. (And I uninstalled the old ones first) So I just used ATI Crap Cleaner, and rebooted. Installed with no issues next time around.

 

Good to know, thanks.

Started looking at the fan speed more closely - it doesn't go up to 100% until temps reach about 98 C, and it fluctuates frequently between 30 / 100%...

I thought BIOS 213 was supposed to keep the fan speed fix from 211, am I wrong?

 

In bios 211 and 213, the fan goes to max speed when TSS0 (DispIO or core) temp reaches ~78C, is 98C the temp indicated by TSS0 or TSS1?. Check your temps with HWiNFO32, you'll see the fan RPM as well.

 

Ah, that explains it. I thought the first entry, GPU Thermal Diode, was the one to look at, but the temps there are always very similar to TSS1 MemIO.

TSS0 stays about 10 C cooler, so why would my laptop power down from overheating if TSS0 never got above 100 C?

I guess I will just have to let my computer go to thermal shutdown while observing the temps, although last time I could swear that TSS1 was around 105 C and caused a thermal shutdown; maybe it jumped up a degree or 2, but TSS0 would still have been at 95 or so. :/

 

The laptop will power down if any sensor gets past the danger zone. The fan profiles are based on TSS0 though. Hope that clears things up a bit. All sensor readings are important since they are all on the GPU die.

 

Thanks for clearing that up tijo. Is it normal for the DispIO to be ~10 C cooler than the MemIO?

That's how mine is, so the fan speed being tied into TSS0 doesn't do me much good, it seems... Oh well. Time for a repaste anyways.

 

On mine the MEMIO(47) and DISPIO (49.5) are no more than 3 degrees C diffferent- according to HWINFO32

 

On a good paste job, you hould see little difference. The max i saw was a 4C difference since i repasted with ICD7. Chastity with her awesome repaste has even lower temperature differentials between the sensors. Actually, it's funny now how the memory controller runs cooler than the core at idle, they reverse highest temp under load though.

 

Awesome. Thanks guys. I'll post my temps after I get around to a repaste

 

I still get GSOD with almost every game I play. I hadn't checked my temps yet so I decided that could be the problem. My CPU is idling at 70 C, GPU at 92 C (!!). What to do?

edit: i've been trying to revert to the old vga drivers but my computer keeps turning off while they are installing... suggestions?

edit 2: finally I managed to do a full "uninstall drivers then restart then run ati driver setup" without it dying in the middle (although it died a few minutes later). After it was done installing however, it said that everything (hdmi stuff, catalyst control center) had installed BUT the video driver itself. Here is the report that the installer made http://www.filedropper.com/report_1 Again, any help would be appreciated

 

Just to share the love

Note the 820/1100 OC

 

Chastity... >.<

That's awesome, though. If mine is within even 10 C of that after a repaste, I will be happy.

 

Hi,

After months of searching and trying this worked for me!

Uninstall the current AMD Mobility Catalyst Drivers by going to the control panel, uninstall programs and select everything. Remove. Do not use the EXPRESS removal. Use the one where you pick ALL the items to uninstall.
Check in Device Manager that you are back to Standard VGA Drivers.
If not back at VGA, uninstall/remove devices manually via device manager. This should get back to VGA.
Reboot into safe mode (press F8 when you are at the BIOS to get to the Windows boot menu and pick SAFE MODE)
Run Driver Sweeper in safe mode for Ati Display only (run as administrator by right clicking the icon – required) and CLEAN any ATI fragments.
Quit Driver Sweeper.
Re-run Driver Sweeper a second time (also as administrator), pick ATI again and let it scan once more to make sure all ATI fragments are gone
Run CCleaner for both clean up and registry in safe mode.
Repeat step 8.
Restart normally to windows – the laptop will look bad due using only standard VGA drivers
Re-run driver sweeper (admin)
Re-run CCleaner
At this point, all ATI driver fragments are gone.
Go to the ATI site and download the latest AMD Mobility Catalyst Drivers
Install the latest ATI drivers. Do not choose CUSTOM. Choose EXPRESS and let it complete.

taken from : ASUS G73 G73jh ATI 5870 GSOD Grey Screen of Death – FIX – Amixa Blog - Professional Web Site Design Experts

Driver sweeper: http://phyxion.net/Driver-Sweeper/Driver-Sweeper/Version-3-1-0/

Ccleaner: http://www.piriform.com/CCLEANER

ATI download: ATI Catalyst? Mobility Display Driver

Cheers!

 

You do realize there was a reason someone made ATI Crap Cleaner?

Uninstall, reboot, ATI Crap Cleaner, reboot, install.

 

Yeah,

It's amazing how such a company can overlook such a wide spread problem...

 

Blame AMD for their driver installer.

 

Just a side note...

On a lot of posts i have read, some people have been bashing the developers of some fixes for trying to fix problems.

Instead of bashing and abusing them anonymously, you should probably try and help to fix the issues.

My thks go to everyone who is and was trying to help out all of us laymens.

Pls, do not ever give up regardless of some bashing comments.

And for you people trying out the fixes, please do not stop to report your experiences. Without the bashing, please...

Thks to all these forums i have found everything i needed to fix my issues...

Imagine a world without people helping people... It would really , really suck.

Thks,

Charles

 

I cant get my bootable USB to work, I've tried two different loader programs and two different sticks. It just posts to a - in the top left corner.

 

Try using a non-Sandisk Cruzer. The Kingston Attaches work great

 

My GSOD occurred after a windows upgrade, including Silverlight, I ended up doing a system restore and upgraded again with same result(id all that remove thing in safe mode ec with driversweeper, ati crap removaller and ccc and reinstall with 11.5), I redid all the above again but stopped silverlight upgrade and now fingers crossed no GSOD.

(GSOD only while on high gpu load temps never over 80c)

Is it possible that microsoft upgrades/ silverlight is responsible.?

It seems all the other candidates vbios/drivers all have their enthusiasts but no one seems to know completely as to source of GSOD.

BTW I havn't flashed the vbios.

 

Are you pressing ESC key at power on? Does the stick show up as an option ? If NOT :
First try entering the BIOS (f2 at power on) and F9 in bios to reset it to defaults.
If this does not help, power down, plug in the USB stick, power up and enter BIOS, Boot TAB - add boot option then add the USB stick. Save reboot.

 

Ahh hitting ESC fixed it...the Sandisk was listed twice, one as normal and one as UEFI.

I picked the normal one and it booted into DOS, hitting UEFI gave me that hash mark.

Thanks guys vbios updated.

 

Hey peeps,

Thx for a great forum and thread!

I´m a happy Asus G73Jh owner with GSOD blues. Here is my system:
G73Jh
vbios - 012.017.000.004.035992
Bios - 206
Catalyst 11.5

When I play COH Eastern Front or LFDead2 the computer shuts down - sometimes with black screen other times with grey/white lines. Is overheating the issue or is my comp. outdated with old drivers/bios?

Any help much appreciated!
Thx,
Soeren

 

soerenkepler, I would start by installing a good temp monitor, Hwinfo32 has the ability to log temps while in game HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools
IF you stay below 100 C (hopefully well below) you are ok.
HAve you flashed the VBIOS yet?
I have and mine shows Version: 012.020.000.032.038352

You will have problems if you are on a recent Catalyst with an older VBIOS.

PS I am not getting any BSOD.
Let us know your temps, in game and at idle: but even if the temps are good I would recommend updating the VBIOS - IF you are unsure how to do it ask first, a rare bad flash can brick your G73.

 

Thx! Yeah I monitored my temps and comp shut down at 84-90 deg.. Idle temps are 62-67 deg.

I haven´t done any updating to vbios or bios. See above. Any help appreciated.
/soeren

 

Soeren, Your Idle temps are on the high side, but in game temps are not high enough for thermal shutdown. What is your ambient temp? Mine is around 50 C with ambient 27 C
Also a great idea to diassemble the computer and clean it AFA dust, etc.

^^^ , first i would update the BIOS to 213 (current) the fans will turn on sooner.
If you look at the op in the thread we are using now, it tells you how to update VBIOS in general terms: (but some of the driver versions are a bit outdated)

See Beta's catagory for the latest versions here for latest versions
G73 Series Driver and Application Reference
thanks to Chastity for this thread!
If you need more help let us know, any flash of either BIOS or VBIOS can brick the computer in rare instances.

 

Thx you´re too kind.
1) Not sure what you mean with ambient temp. so I´ve attached a jpeg of my temps.
2) Haven´t dust-sprayed it yet but will once I can buy a can of compressed air on Monday. Any method I need to be aware of?
3) Does it make a difference in which order i do a vbios/bios update? And - do I have to flash the bios from 206 to 213 (or 211) in order to do a vbios flash? I´m using catalyst 11.5 with stock vbios 012.017.000.004.035992, which might be the cause of the problem.
Forever thankful,
/Soeren

 

Glad to help,
1) Not sure what you mean with ambient temp. so I´ve attached a jpeg of my temps.

Ambient is a fancy word for room temp.

2) Haven´t dust-sprayed it yet but will once I can buy a can of compressed air on Monday. Any method I need to be aware of?

Yes there is a thread here with great details, I believe you remove the back panel . HOld the fan with long tooothpick and spry into the rear vents, if you do not want to disassemble. ( Total disassembly is not that easy but there is a video YouTube - ‪BTOtech.com | G73Jh & G73Jw & G73Sw Disassembly Take Apart G73 g73jw service manual‬&rlm;

3) Does it make a difference in which order i do a vbios/bios update?

NO the order does not matter, I did BIOS first and made sure it booted up properly, then did VBIOS a day later.

And - do I have to flash the bios from 206 to 213 (or 211) in order to do a vbios flash? I´m using catalyst 11.5 with stock vbios 012.017.000.004.035992, which might be the cause of the problem.

SPOT ON, I think you isolated the cause, No you do not have to change the BIOS in order to do a VBIOS flash, but 213 fixes a few issues (I would say all the experts here are on 213); not that I classify myself as one, I am just a long time owner that loves fixing laptops!

 

Thats very helpful thx!

1) I live in Denmark - summertime here is about 22 deg..

2) Have seen the video about repaste -look pretty intense but do-able. If its a solution to my problem then I´ll go that way.

3) Flashing bios: Can I go directly to 213 or should I take each update 1 at a time till I hit 213?
Flashing vbios/bios: Just to make it pefectly clear. The vbios/bios work independently - ie - each can be updated without having to update the other. Ie - bios 206->213 will work with any type of vbios, and can be flashed in any order. Correct?
Thx,
Soeren

 

Like me you are a cautious person.
2. I would try removing bottom cover as described above before a total disassembly
3. Yes they are independent, Yes you can have BIOS 206 with the latest VBIOS but you will not have the lower fan thresholds, and some minor fixes. Please wait for another expert to add to this, but I am 99% sure. I will ask someone to confirm

 

Yup, ^^agreed with above. You can go straight to 213bios without having to update the vbios, and vice versa.

 

Thats very kind thank you. To say I´m cautious is diplomatic - actually I´m scared to death that I´ll brick my machine. Will do 5-10 backups of all my sh*t before I start this operation

 

Yer and... when I finally decide to stat updating. I´ll prolly start by going through 6 months of mental training, Yoga exercises, and daily 10 lash whippings just to prepare myself for any pain caused by possible bad-luck-bricking :S....or

On a serious note - why wouldn´t I wanna update both vbios and bios now that I´m starting a "refurbish"?

 

1) Update your BIOS to 213. No need go incremental. DO NOT load the BIOS rom file from a NTFS partition if using BIOS Tool EZ Flash.

2) Update the vBIOS using your bootable USB stick as per instructions.

3) Upgrade video drivers to latest 11.07 on my driver page.

4) Kick butt in games.

 

Thx Chastity - will do asap! Just to make it clear - with your expert knowledge I don´t (yet) have an overheating problem and need repasting? Comp. idles at 61-63 with 22 deg. ambient.
Thx again,
Soeren

 

Your temps seem to be within an acceptable range.

More importantly, what are your temps when gaming?

 

Well I´ve been trying to measure but I can´t get an exact measurement since the comp. GSODs, and I have to power down.

1) Is there any way I can get HWmonitor to save a log file of the last temp before GSOD?
2) While on the subject - should I run a Furmark? Is it true that Furmark can fry my GPU?
THx,
Soeren

 

Thx Chastity,
Could you provide me with your favorite links for tutorials on flashing vBios and Bios - and your driver page?
Thx again,
Soeren

 

G73 Series Driver and Application Reference

First post in this thread has a tutorial on the vBios

Check the sticky in the Asus section, there is a link to the bios update guide

 

1) There are several programs that will save a log. I'm pretty sure HWmonitor is one of them, but not 100%.

2) Furmakr can fry a GPU, but probably not yours. As for getting a good temperature reading, you can run your games (or OCCT or furmark) in windowed mode and simply WATCH for the max temperature.

 

Can someone please help me by telling me which vbios update doesnt disable HDMI?
thanks

 

qwerty 10 chars

 

Yes, I could tell you. But you could also read the information in the big post that says "READ THIS BEFORE POSTING", or one of the many, MANY other posts about it.

 

You really should stick to using the v93 vBIOS that Asus released. It's the only one that keeps full functionality.

 

Sorry for such a newbie question. I finally just had to re-install my G73JH from the original install. And of course I wasn't able to install the 11.6 mobility drivers. So after searching around I found this thread and I did the Vbios update. Super pumped and rebooted. But I get the same thing. When I go to install 11.6 mobility drivers it only wants to install just the CCC and other crap. It's like the computer only has a standard VGA display adapter. So in turn it will not install the 11.6 driver.

Any suggestions?

And thanks for the help!

 

You need to be using Mobility packages of the AMD drivers.

http://pcaudio.ath.cx/stuff/8.871_Win7_Vista_M.7z

Try that pack.