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    ASUS ROG Zephyrus GX501 Owner's Lounge

    Discussion in 'ASUS Reviews and Owners' Lounges' started by HamzimusPrime, May 20, 2017.

  1. hmscott

    hmscott Notebook Nobel Laureate

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    Could be, sometimes heat will do it, if you run with the lid closed driving an external monitor, or if it comes out of sleep with lid closed in backpack.

    Photo?
     
    hmscott, Nov 23, 2017
    #751
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  2. mason2smart

    mason2smart Notebook Virtuoso

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    Hard to see in photo...
    Used by S pen to point out the spot
     

    Attached Files:

    mason2smart, Nov 23, 2017
    #752
  3. hmscott

    hmscott Notebook Nobel Laureate

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    Hard to see for sure, I can kinda see a border of dark / lighter if I slide it back and forth, but not coming through clearly in the photo.

    Maybe you can figure out a way of using brightness / contrast in Nvidia control panel to balance it out?
     
    hmscott, Nov 23, 2017
    #753
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  4. mason2smart

    mason2smart Notebook Virtuoso

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    It's mostly noticeable white on white. Sucks fokr editing photos.
     
    mason2smart, Nov 23, 2017
    #754
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  5. Derek712

    Derek712 Notebook Virtuoso

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    Anyone with the 1070 version get a Delta 230w power brick? I just got one open box and I suspect someone pulled the ole switcheroo.

    Sent from my SM-N950U using Tapatalk
     
    Derek712, Dec 1, 2017
    #755
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  6. mason2smart

    mason2smart Notebook Virtuoso

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    Have fun getting it swapped. Took me over a month and cost me $300 to get an extra brick for my unit.
     
    Last edited: Dec 2, 2017
    mason2smart, Dec 1, 2017
    #756
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  7. mason2smart

    mason2smart Notebook Virtuoso

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    IMG_20171201_215526_324.jpg
    Hackintosh running Unigen
     
    mason2smart, Dec 1, 2017
    #757
  8. hmscott

    hmscott Notebook Nobel Laureate

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    please delete
     
    Last edited: Dec 2, 2017
    hmscott, Dec 1, 2017
    #758
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  9. mason2smart

    mason2smart Notebook Virtuoso

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    Well first they had me buy it else where bc they couldn't provide me or sell me one as they had none in stock to sell. Only place that claimed to have one was in Germany. The brick was expensive $150 range. The one they sent was fake. Asus finally sold me one through rma dept. for another $150+ so yea took hours upon hours of my time and more than a month to get a hold of one.
     
    Last edited: Dec 2, 2017
    mason2smart, Dec 1, 2017
    #759
  10. hmscott

    hmscott Notebook Nobel Laureate

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    Last edited: Dec 2, 2017
    hmscott, Dec 1, 2017
    #760
  11. mason2smart

    mason2smart Notebook Virtuoso

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    It's finally listed?
     
    mason2smart, Dec 1, 2017
    #761
  12. hmscott

    hmscott Notebook Nobel Laureate

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    Last edited: Dec 2, 2017
    hmscott, Dec 1, 2017
    #762
  13. mason2smart

    mason2smart Notebook Virtuoso

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    Buy now used to be greyed out.
     
    mason2smart, Dec 1, 2017
    #763
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  14. hmscott

    hmscott Notebook Nobel Laureate

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    Last edited: Dec 2, 2017
    hmscott, Dec 1, 2017
    #764
  15. hmscott

    hmscott Notebook Nobel Laureate

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    What is your wear level now? @mason2smart 's wear level went up... you wanna post it Mason? :)
     
    hmscott, Dec 1, 2017
    #765
  16. mason2smart

    mason2smart Notebook Virtuoso

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    May have been the site that sent me the fake one from Germany... I mean *cough* China *cough*
     
    mason2smart, Dec 1, 2017
    #766
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  17. mason2smart

    mason2smart Notebook Virtuoso

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    same 22.2% with 39 recharge cycles now (not 38). musta been on a threshold between 38 and 39 lol
     
    mason2smart, Dec 1, 2017
    #767
  18. hmscott

    hmscott Notebook Nobel Laureate

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    Last edited: Dec 2, 2017
    hmscott, Dec 1, 2017
    #768
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  19. mason2smart

    mason2smart Notebook Virtuoso

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    I honestly don't remember. I think it was the link you gave me but I cannot be 100% positive
     
    mason2smart, Dec 1, 2017
    #769
  20. hmscott

    hmscott Notebook Nobel Laureate

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    Last edited: Dec 2, 2017
    hmscott, Dec 2, 2017
    #770
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  21. mason2smart

    mason2smart Notebook Virtuoso

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    Parents have all that. ;)
     
    mason2smart, Dec 2, 2017
    #771
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  22. mason2smart

    mason2smart Notebook Virtuoso

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    Ok I was off on the prices but yes it's probably the same site

    "You sent a payment of $128.99 USD to Juyuan Technology Co., Ltd"
    Was my PayPal receipt
     
    mason2smart, Dec 2, 2017
    #772
  23. hmscott

    hmscott Notebook Nobel Laureate

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    hmscott, Dec 2, 2017
    #773
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  24. hmscott

    hmscott Notebook Nobel Laureate

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    Darn, you could have lead with that info, and warned everyone earlier, like when it happened...

    So what did they send you? An empty box, a brick, or the wrong PSU? Was a working PSU of some kind or a total loss?

    Did you ask to return it? What did they say?
     
    hmscott, Dec 2, 2017
    #774
  25. mason2smart

    mason2smart Notebook Virtuoso

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    Wrong psu from China took 3-4 weeks to arrive and the Chinese sheet it came with said it was worth $10 lol. No way I was gonna pay to ship it back.

    Took a while to find the receipt lol
     
    mason2smart, Dec 2, 2017
    #775
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  26. hmscott

    hmscott Notebook Nobel Laureate

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    Do you have it? Maybe post photo's and model / SKU info, what is it and what was it intended to be used on?

    It's a new laptop, and a new PSU, I would think it possibly an innocent mistake rather than a purposeful fake.

    I've been shipped wrong parts before too :)
     
    hmscott, Dec 2, 2017
    #776
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  27. mason2smart

    mason2smart Notebook Virtuoso

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    2017-12-02-00-29-29.jpg
    This is the best I got.
     
    mason2smart, Dec 2, 2017
    #777
  28. hmscott

    hmscott Notebook Nobel Laureate

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    What are we looking at which one is which, which is the right one and which is the wrong one?

    If you paid $158.99 and got the wrong PSU, I'd still follow through and tell them you you tried it and it's the wrong one. Do you have the right one in stock? And, then give them a photo of the data on the PSU - not the logo side with no info - why photograph that?? - and write down the model and other pertinent info so they can verify they sent the wrong one.

    You might end up getting 2 spares, and "almost" full value for monies spent. :)

    BTW, they may just ship you the right one and not require you to send the wrong one back, that's common with China purchases as well. They know it costs too much. They likely valued it at $10 to avoid customs charges (at both ends?).
     
    Last edited: Dec 2, 2017
    hmscott, Dec 2, 2017
    #778
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  29. mason2smart

    mason2smart Notebook Virtuoso

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    Nah I sent it to Asus as an rma swap in hopes of a refund. Could be the same brick in the open box for all I know lol.
     
    mason2smart, Dec 2, 2017
    #779
  30. mason2smart

    mason2smart Notebook Virtuoso

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    I had a photo with the model numbers could be in the discussion or a conversation on nbr. I can't find it in my photos
     
    mason2smart, Dec 2, 2017
    #780
  31. hmscott

    hmscott Notebook Nobel Laureate

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    You sent the wrong PSU bought from a Chinese place to Asus, without telling them, thinking they would do what? Say "hey, you sent us the wrong PSU!!", as they would know better than to accept it too.

    You are a funny guy, but it's not helpful to do these things is it? It just keeps confusing and messing things up, right?

    So how did that mess work out? It ended up costing you $500 for a $158 PSU, but what were some of the more amusing details?
     
    hmscott, Dec 2, 2017
    #781
  32. hmscott

    hmscott Notebook Nobel Laureate

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    You had a photo with the model numbers with whose discussion or conversation? Asus, or Chinese adapter company?

    Can you find it and post it here?
     
    hmscott, Dec 2, 2017
    #782
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  33. mason2smart

    mason2smart Notebook Virtuoso

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    Idk if I got the refund. Parents won't tell me. And Asus never let me know.
     
    mason2smart, Dec 2, 2017
    #783
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  34. hmscott

    hmscott Notebook Nobel Laureate

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    You don't know if you got the refund from the Chinese adapter company or Asus, or the German company? Somehow you spent $500 for a $158 batter, but may have gotten some back?

    So is Asus now selling the PSU, is there a link or part number you can share that people can use to order themselves one?
     
    hmscott, Dec 2, 2017
    #784
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  35. mason2smart

    mason2smart Notebook Virtuoso

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    Asus store doesn't have them in stock you need to spend hours on the phone requesting level 3 agent to get you one through rma :(
     
    mason2smart, Dec 2, 2017
    #785
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  36. hmscott

    hmscott Notebook Nobel Laureate

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    Well, after all that, I've got to hand it to you, you did get a 2nd PSU for your Zephyrus, in probably the only path possible :)
     
    hmscott, Dec 2, 2017
    #786
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  37. Derek712

    Derek712 Notebook Virtuoso

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    Maybe I'll just stick with the generic one. Doesn't seem to be worth all that trouble.

    I'm also interested what that second adapter in the picture was. It looks kinda like the Aorus one. Hard to tell through the plastic.

    Sent from my SM-N950U using Tapatalk
     
    Derek712, Dec 2, 2017
    #787
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  38. hmscott

    hmscott Notebook Nobel Laureate

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    hmscott, Dec 2, 2017
    #788
  39. mason2smart

    mason2smart Notebook Virtuoso

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    Capture.PNG
    GPU and RAM info...
    Extra ram slot has HyperX. It is difficult to get any info on the built in (soldered) ram.
     
    mason2smart, Dec 3, 2017
    #789
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  40. mason2smart

    mason2smart Notebook Virtuoso

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    no it probably wont these features are sort of built into the game center software
     
    mason2smart, Dec 4, 2017
    #790
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  41. mason2smart

    mason2smart Notebook Virtuoso

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    Asus refunded $210 for the Power Brick I sent back :p
     
    mason2smart, Dec 4, 2017
    #791
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  42. Derek712

    Derek712 Notebook Virtuoso

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    They refunded you? Did you buy it from them in the first place? I thought you got it third party.

    Sent from my SM-N950U using Tapatalk
     
    Derek712, Dec 4, 2017
    #792
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  43. mason2smart

    mason2smart Notebook Virtuoso

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    I sent the 3rd party brick back to them :p and they refunded me (minus the shipping). With shipping the brick was about $250 from Asus
     
    mason2smart, Dec 4, 2017
    #793
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  44. mason2smart

    mason2smart Notebook Virtuoso

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    When I hold down the caps lock key the tracked and keyboard glitches. Anyone else having this issue?
     
    mason2smart, Dec 4, 2017
    #794
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  45. mason2smart

    mason2smart Notebook Virtuoso

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    Now 24.5% degradation. Let the system run all the way down in hopes of resetting the smart battery. Now 24.5% Degradation.PNG
     
    mason2smart, Dec 4, 2017
    #795
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  46. mason2smart

    mason2smart Notebook Virtuoso

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    Video of issue:

    (It was difficult to hold the phone and record at same time.)

    It affects keyboard input as well (See youtube description)
     
    mason2smart, Dec 4, 2017
    #796
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  47. mason2smart

    mason2smart Notebook Virtuoso

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    Does anyone else have any issues with this?
     
    mason2smart, Dec 4, 2017
    #797
  48. wizardbro

    wizardbro Newbie

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    Tried... mine doesn't have that problem, either with trackpad or keyboard.
     
    wizardbro, Dec 4, 2017
    #798
  49. mason2smart

    mason2smart Notebook Virtuoso

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    What is your bios version and are you on the latest tracked drivers?
     
    mason2smart, Dec 4, 2017
    #799
  50. wizardbro

    wizardbro Newbie

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    Bios 300 and don't have asus trackpad driver installed. Only have atk package and rog gaming center installed from asus's site.
     
    wizardbro, Dec 4, 2017
    #800
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