ASUS UX32A Fan Goes On, Off, On, Off.

I have the 2nd issue. Never experienced the first. (I have UX32VD)

 

UX32VD-DB51. Fans cycle on & off repeatedly when resumed from sleep. Off (or at least unoticeable) to full speed (or Very noticeable) back to off again. It's about a 1 to 2 minute cycle. Doesn't matter what I'm doing - surfing or running apps. Only does this after resuming from sleep not after a cold boot.

 

Already did the BIOS update, but I'm having trouble finding that latest Intel driver. It doesn't appear to be on Asus' web site, and I'm not having much luck searching. Is it specific to the Asus laptop, or is generic for a Windows 7 64-bit OS for example?

 

Try this link: ASUSTeK Computer Inc. -Support- Drivers and Download DPTF

There should be one for V6.0.5.1080. Hope that solves the fan cycling issue for you.

 

Does anyone know bios 215 change log ? Any update of Intel RST ROM ?

I have installed it and I feel a global "speed increase" since... Windows starts faster, applications open faster and so on.
Perhaps only one subjective impression (and could also be linked to many other factors, like drivers up-to-date etc).

However, my fan issue is now totally gone as well

 

I had exactly the same issue (see my previous posts in this thread) and it went away after updating bios, all drivers and Asus installed applications to latest available version

 

I have done that as well and continue to have this problem.

I have the latest BIOS, latest DPTF, latest Power4Gear, etc.

Something, somewhere isn't quite right.

 

I have the same issue with my UX31A. And the temporary solution for me in this case (when the fan goes on-off repeatedly) is to put the notebook to sleep by depressing “fn-F1” combination. Then shortly after the power LED starts blinking (after 1-2 seconds or so) depress the power button to wake the computer. You may need to repeat the procedure again if on-off behavior continues. Closing-opening the lid has the same effect but I think it is more stressful for the device.

Computer details:
CPU: i7-3517U 1.9 GHz, BIOS: 206, SSD: ADATA 256Gb, OS: Preinstalled Windows 7 Professional 64-bit with all bloat ware from ASUS.

 

UX32VD - Great laptop: fan driving me nuts.

The fanspeed shown in SpeedFan is astronomical. We're talking 4,294,967,296 RPM.

 

I ran into this problem a few months ago on my UX32VD. A bios update along with uninstalling the intel thermal framework fixed it. I JUST ran into the problem again today after taking the thing out of my backpack and resuming the computer from sleep mode. I did a bios update from 211 to 212 and that SEEMS to of fixed the issue so far. This whole thing is a really odd problem. I can't seem to figure out what is causing it.

The only thing that has been constant with my situation is that this has always occured after removing the machine from my backpack after being in a pretty warm environment all day at uni and resuming from sleep mode. Once that happens, the fans would rev up to max then shut off regardless of if i shutoff the machine or restarted it. The only fix was for a bios update. Maybe it is possible that the thermal sensor is screwed up in some of our machines. Then again, the fact that the 212 bios seems to of fixed the issue suggests otherwise.

Either that, or there is some windows update or some odd piece of software updating in the background that is somehow managing to screw with the fanspeed profiles. It is very unlikely, but who knows. I've seen computers that have refused to post on boot due to some jenky- mouse being plugged into the mobo. After removing it, and plugging in a different mouse, everything was fine. I've seen floppy drives cause all kinds of stability issues that completly resolve after the drive is ripped out.

I wouldn't put it past me that there might be some ed up piece of 3rd party software causing everything to go to hell. Chances are though is that Asus just sucks at making thermal profiles that actually work.

 

I believe that 10-digit value is a placeholder for 0 RPM or when Speedfan is not able to detect the fan speed. Its not actually spinning at that speed!

 

Intel DPTF v6.0.6 available

 

Any release notes?

 

I tried it but didn't notice a difference from v6.0.5.1080. anyone else notice anything different? fan speeds and trip points all appear the same in a quiet environment.

 

Same here ... same as before ...

I love the Notebook but the fan drives me crazy ... this will be my last Asus ...

 

Not that I know...

 

Same problem here, UX31A model, with 212 BIOS and 6.0.5.1080 DPTF drivers.

In my case the fan on&off doesn't start right after resuming from sleep/hibernate, but some random (as it would seem to me) time later.

For what it's worth, if I hibernate (note: not sleep) and resume, then fan works normally (prone to this random start of noise again).

Also, in the device manager I see
- one DPTF Driver
- one DPTF Fan Participant Driver
- four DPTF Generic Participant Driver
- one DPTF Memory Participant Driver
- one DPTF PCH Participant Driver
- one DPTF Processor Participant Driver

Is this how this is supposed to be?

 

Yes, I have the exact same drivers on mine. The cycling issue after sleep has been resolved for some with latest bios (215) and 6.0.5.1080 DPTF drivers. The main issue for me now is the fan coming on and off at mid speed (~3000 rpms) in quiet environments. Light tasks and browsing will trigger this very often. If this can be fixed, this would be a near perfect laptop for me.

 

Well I fixed it - at least temporarily.

What I did was that I went into safe mode and reinstalled DPTF from the website. Speedfan was then able to recognize the correct fan speed and the computer was able to do the rest.

But last night after some light browsing it came back.

- Doesn't matter if it's from cold boot
- Doesn't matter if it's been hibernating or just come back from sleep.
- Doesn't matter if I install or uninstall DPTF.

The rest of the laptop is great - but having the fans go at full force every 5 seconds makes it difficult to work with unless I'm alone with headphones on. Wouldn't the fact that I fixed it suggest it's a software problem? Or BIOS problem maybe? I did have 212 but went back to 206, maybe I should try the latest (215), though that doesn't seem like it's released for my model (UX32VD).

 

My last post was written after I spoke to ASUS support who pretty much immediately issued an RMA. I decided not to go through with it when I thought I somehow fixed it - then it came back. I was sad, but I figured it was software related so set it aside to look at later. Later came. What follows is the report of the problem and some observations that others might (hopefully) share. I've also found a way to consistently replicate a "fix".

----------------------------

Problem:

Even when temperatures are normal (47*C +-5*C), the fan comes on for a few seconds at possibly the highest possible speed (likely 5000+ RPM) before turning off again. It repeats this cycle for the duration that the computer remains turned on. The sound is loud enough that you can hear it over a loud movie. The speed changes are immediate and without ramping.

This problem is also intermittent and seems to fix itself sometimes.

Some observations:

When it's not working, the CPU Fan speed shown in SpeedFan 4.47 is 2^32 (4,294,967,296) RPM with various consistencies. I think it shows this when it can't read the speed of the fan (default Integer size?). It does pick up the existance of a fan though.

I *can* trigger consistant reads by opening up the NVIDIA Control panel. The system operates as normal in this condition.

Some thoughts:

Having inconsistent fan speed reads I think is the root of the problem. When I first got the computer it was reading at 2^32 RPM just about all the time; which is also the time when I had the most problems and phoned support. Support issued an RMA and the next day the problem stopped occuring (for a mere day), I left it thinking it could be a software issue.

Things I've tried:

Thinking it was software, I went through multiple iterations of drivers and updates, even to go so far as to reinstall Microsoft Windows 7 Home Premium in the end. The problem still existed persistantly for about a day and a half. It then fixed itself... again, randomly.

...

I haven't tried opening it up. But I think the fan might be not making all the connections properly. Other than that, I really have no idea.

 

I'm on my second UX32VD and this one also has the ON-OFF fan behavior at a temperature of around 50c. I've tried the NoteBook FanControl program, but it only makes the fan spin ups slightly shorter.

The problem lies in the UX32VD having too low of a threshold on when the fan is suppose to turn on. It's set to around 50c, which the CPU breaks every time it does light tasks - like open a webpage, scroll on said webpage, open a program etc. The result is that when doing normal day-to-day tasks with the UX32VD the fan will constantly turn on and off in short bursts. It's not very loud, but definitely annoying. It's also unnecessary and ineffective. What Asus needs to do is simply rise the threshold to about 60c, and make the fan cool down the chip over a 15c span or so. So if the CPU breaks 60c for a second or so, it should turn on the fans until it's down to 45c.

They could seriously let a programmer do this fix in a coffee-break. I contacted Asus about this in as early as june, but to no avail. They refused to pass the info to their technical dept. and they just told me to send it back for a refund.

 

Hello fellow Zenbook ux31a sufferers, I too had that continuously cycling high speed fan, slowly going down, then after a minute or two again high speed, and agan....
The following procedure fixed the problem for me: I installed the bios 215 and then set the optimized defaults in the BIOS. Since then i have never had more that a mild and slow fan speed when it was to be expected. It works perfectly. Bios can be found at NB-TSD Download

 

I don't know why, but my wife has never experienced that issue with her UX31A, and she has had it for over a month. She did have that issue once, after standby. But since she normally uses shutdown or hibernate, that's not really a big issue.

 

Hi everybody,
First of all thank you for all the informations you provided.
I apologize for my bad english

I have an Asus UX31A with windows 8 preloaded. He cames with the bios version 215. I did my test with all latest drivers updates and sometimes without some like intel framework that may be guilty.
All i said there is without the intel thermal framework
I was having the issue of the fan that goes on and off even if I wasn't doing something though.
After some researches maybe I have found some answers to this issue.
- The fan goes on when the CPU reaches 50° C.
- Look at your power settings in Windows. You'll find that for every power setting (maximum power or power saving) the minimum use and or the maximum use of the CPU is set to 100 %, the fan state is on "active", it means that the fan will goes on louder. Try to change does settings and put a minimum use of 5 % and a maximum use of 35% (saving mode), save it. Then after browsing web, or using your laptop, look at them again and you'll see that those settings had been reset at 100 % like before.
When you look at the task manager you'll see that your CPU is always runing at his maximum speed even where you are doing nothing. For me my intel i7 is always at 2.40 ghz. For few minutes when my power settings are on it could run only at 0.77 ghz, and with this settings when I am browsing the web or having some little activities I ear no fan !!!!

- Open a web page were you can scroll down, and at the same time look at your cpu temps. Scroll many times, using your touchpad and you'll see your CPU temps increasing and increasing, by 5 celcius again and again. You could reach 65° like this ! Or look at your power settings and everything was back to 100 % maximum and minimum CPU use.

- I uninstall the Asus Smart Gesture ( version finishes with 35 or 32 (i tried both)) and oh miracle no problem !!! All issues are gone. Before CPU temps were always between 49 and 53 (with the fact that cpu is at 100%) and now even if i browse the web and launch some apps temps are around 45 and sometimes reach 50 just for a few seconds. So the fan goes on but just for a few seconds.

To put it in a nutshell the problem might comes from the Asus smart gestures app ! Even if the fact that the fan that goes on at 50°C is not a really good thing too. But without this bad driver the fan is really quiet and it is rare to ear it, because about all of the time it is off. The laptop is very quiet.
Of course I have no way to scroll or zoom with the touchpad but the issues are gone and I am searching for drivers that have not those issues.

I hope it will help you.

 

My two day old UX31A also exhibits the fan behavior.

Where is Bios 215 coming from? I haven't been able to find it on any official Asus site so I'm hesitant to install it.

 

after being a mac user for 20 years, it's stressing that something as simple as the fans would be my biggest problem with switching over. ux32vd-dh71

I would have imagined that changing fan speed on the fly with windows would be simple like it is with smcFanControl for mac, yet it isn't!

 

See, that's where I thought the problem was too at first, and the fact is, it may be for a lot of people in this thread. But not me.

And that might be why this thread and the solutions posted work so inconsistently between people. We're all describing two different problems with the same symptom (Fans turning on and off again). Mine might have to do with optimist (nvidia?) engaging or not engaging, or it might not. Others might have to do with the BIOS settings. And as an aside, I've gone through every BIOS update with both a fresh install and factory install and in safemode (except for 215, which I take it is available for UX31A users and not for UX32VD users) and none of them made much of a difference, if any. Right now my computer has been perfectly stable - inconsistent much?

However, for those with UX32VD experiencing fan problems try this.

1. Get SpeedFan
2. Keep it open to keep an eye on it while you do your normal activies. See if it has trouble picking up the speed of your fan (It'll be a huge number, 4 billion RPM or something)
3. If it IS having trouble picking up the speed of your fan... try opening up NVIDIA settings to where the the NVIDIA logo is. Wait a few seconds to see if speedfan picks up your fan speed.
4. Close NVIDIA settings and see if speedfan reverts to incorrect fan speed readings.
5. Post the results back here. I'll try to keep tabs on this.

I'm not experiencing the issue anymore but I really don't know why.

Same! But then I had smcFanControl because my MBP fan was likely faulty and wouldn't go on (though it's speed could be controled with smcFanControl - go figure).

 

Read through all these posts...I've got a UX32VD - seems like I have all these problems with the fans as well, cycling on and off at various times. I'm on bios 212. Don;t really want to send it back as RMA because it is an otherwise beautiful laptop. Has anyone got a fix that solves this problem definitively yet??

 

Hi,
I have the asus ux31a with i7 and 256go SSD and have the same problem with the fan going off and on aroud 50°.
In my case, i can't see any measure of the fan speed when i open speedfan.
I have the 215 bios and tried to uninstall ITPM but it didn't solve the problem.

I will try to return it and have a replacement and i'll come back to tell you if the problem has been solved.
I hope i will have an unit with no problem, but I wish that the problem is due to software and that everyone can finally have a bug free computer with a simple update...

Anyway let's try to keep this post alive and share our ideas concerning what seems to be a really strange problem...

(Sorry for the english i'm french )

 

Hi all, for what it's worth, I thought I'd echo a few of the others here by saying that I upgraded to the 215 version of the BIOS and the fan problems seems to be fixed for me -- even after using the computer from sleep (which is the only fan problem I was having, btw.)

I upgraded from here http://nbtsd.asustreiber.de/BIOS/UX-Serie/UX31AAS.215.zip

Will continue to monitor, though, and will report back if something goes awry...

I have a UX31A i7-3517U 1.9Ghz using Windows 8 Pro.

 

I had the same computer and the same OS than you with the 215 Bios but the problem was unfortunately there.

Hope this problem will be solved for good on your computer.

I sent mine back today and i'll come back to report if the problem is solved on the new unit.

However, i think that the asus smart gesture driver is not really good and makes the CPU works for nothing. Try to monitor the CPU speed (wich changes depending the work load on ivy bridge) while scrolling with two finger : you will see that each time you do this the cpu goes to very high frequency. But still, even if the cpu is at 50 °, the fan should blow really slowly, so i guess the asus driver is not directly involved in this problem...

 

I don't know if this is the thread to ask this, but im going anyway Will the system take damage if it's overheated for a long time (my UX32VD feel very hot)? If yes, what kind of damage?

 

Just how hot is it running? (check the temps using one of these tools)

 

I just wanted to give a quick heads up to people in this topic. It's been mentioned before but never really as "THE" solution.

From my testing and conclusions the Asus Smart Gesture software is causing the 100% minimum proccessor state problem and thus generating extra heat which can cause the Fan problems as discussed in this topic. If you are suffering from this problem, please check to see if you have this problem. Please see this post in another topic for all the information and also for (a lot) newer version of the elantouch drivers then asus supplies.

http://forum.notebookreview.com/asus-reviews-owners-lounges/695704-asus-u500vz-ux51vz-owners-lounge-23.html#post8964943

 

I suspect that it could be a solution for a few people, because issues reported by OP and other members caused by something other than an OS process consuming 100% of CPU once in a while.

I've tested preinstalled Windows 7, Windows 8, Ubuntu 12.10, Linux Mint 13, and Linux Mint 14 in many installations on my device and I can say that it's not an OS or software problem, it's hardware and/or BIOS problem, because fans behave similarly in any configuration.

 

I would agree that it is the Smart Gesture causing the 100% CPU setting and therefore the increase in fans. I uninstalled that driver/utility and found my fans went off far less often but I also decided I couldn't live without a functioning touchpad.

Will the driver linked to in that thread work on the UX31? I suppose it can't hurt to try.

 

I have the UX32VD with the 212 bios. My fan is constantly going on, off, on off. I went into the advanced power settings and turned the fan setting from active to passive in both modes. This did not appear to fix the problem. Has any progress been made with this issue? Have we heard back from ASUS?

 

A UX32VD owner on a Swedish forum said that he got in contact with the Asus support in Sweden regarding the fan on-off issue.

They actually confirmed that the R&D has looked into it, and that it is fixed on the next BIOS update. It should be rolling out soon.

Hope they got it right!

 

Thank you for the update! Any idea what the word "soon" means? End of the week or end of the month?

 

Hey Quindor, I uninstalled my Asus SmartGesture drivers completely. Then I reset my Power Saver plan to default, giving me the normal 5% minimum and 100% maximum processor rate.

After rebooting a couple of times, I am afraid I still have the same problem. The fans kick in randomly, but mainly when I am viewing videos, the fans will kick in for sure. Not as high as before, but they do still go on and off.

 

Hey everybody! I'm from Sweden and I can confirm that the swedish section of ASUS support has confirmed that they are looking in to the problem.
And after contact with them they more or less promissed a fix to the problem so hopefully that fix will come soon.
Atleast now they have left the "Its just your computer that is wrong, send it in for repair" point of view.

 

I am having a somewhat related problem in that my fan stays on all the time, regardless of CPU load. The temperatures are around 40C and the fans aren't running at maximum capability, but it's really annoying to have my laptop vibrating all the time. This just started after upgrading to Windows 8. Am I missing something or should I just rollback to Windows 7?

 

I've flashed my UX32VD with newer BIOS version 213 and haven't noticed any improvements to fans behaviour -- they are still noisy! Is anyone more lucky with it?

 

I have this same problem on the UX31A that I just got. I didn't notice this problem in windows 7, but then again... I almost immediately installed windows 8. Has there been a fix? I am on the newest bios and its no better.

 

This is such an annoying problem. It makes it more pleasant to use this laptop in a noisy environment just so it drowns out the fan noise...

Also my HDD clicks constantly, too.

 

Upon reading the other thread I figured it might be the asus trackpad drivers... nope... I uninstalled them and am using the elan ones and it seems that there is no difference.

 

Just FYI, my wife's UX31A has this problem only when waking up from sleep mode. Shutdown or hibernate (her usual choices) yield no problems.

Her BIOS is the one which came with the laptop, I don't remember the number.

 

Sorry for the late answer. My pc is realy ed up now. It runs at 50 degrees in windows, but bot the GPU and CPU gets 75+ degrees, after 20 mins of starcraft 2. After a while it gets very unstable and freezes ingame.

 

Bios 216 is on the the official Asus site now. Not sure if it'll make any difference but I flashed it.

 

Thanks for the headsup! I just installed it.

Now it is time to wait n see.