ASUS UX32A Fan Goes On, Off, On, Off.

Flashed my UX32VD with version 213. I have heard good things about the update in the owners lounge. I hope the problems are fixed....

 

Does not seem to have solved the fan issue!

 

Yep 213 didn't fix the fan issue. It actually feels a little worse..

 

I was thinking it sounded worse as well but thought it was just my imagination.

 

It´s the same for me, so I´m actually back on bios 211 because I think is the version where the fan problem isnt that loud

 

I am too hesitant to downgrade the bios on account of all the posts reporting bricking caused by downgrades. Any word on the Swedish forums of a new bios being released?

 

Is there a new Bios update 216?

 

216 is for the UX32A not for the UX32VD.

 

Hey wanted to say that a new version of NoteBook Fan Control is out and will hopefully work without any flaws with my Zenbook.
Would be great if someone could test it, because i can only at sunday.

[Vorstellung] NoteBook FanControl (NBFC) - Seite 13 - ComputerBase Forum

 

Thank you for the update. I have installed it and my computer is now silent but the temperate according to the application is jumping around constantly. The temperate is changing every second by rotating for example between, 51, 52, 53, 54, 55, 56. Is this normal or does it indicator a a greater problem such as a faulty temperate sensor in the CPU? Can other people provide their feedback?

Optimally, ASUS will release an official fix for this problem!

 

I can't say anything about this (probably at sunday when im back) , but it seems to work for most people.

 

I´ve installed it today and my temperature does the same according to the application, my is changing evert second as well and is rotating from 46-51.

The Swedish Asus said that the problem has become better with the bios 213 but only in win 7 and thats not the trouth. And the guy that I talked to said that HQ dont want to risk hightemperature to achieve low fan noise atm but that they are pushing for a fix.

Can someone with greater knowledge than me answer this: Is it hard to make the fan noise go away, for example by maybe changing the rpm/and or the cooling process by changing the temperature on wich they are set to start? Is there any danger of having temperature around 50-55C on the ux32vd ?

 

I just installed Bios 216 for UX31A through Winflash, after instal I cant enter Bios by pressing F2 either F9 recovery, nothing happens by pressing all F1-12 buttons. Could it be wrong version of Bios? It was from asus website.

 

I have the same issue with the fan on UX31a. It goes on stormy, then off, then on again, then off, without being multitasked. It's absolutely horror. The laptop is brand new, it's with Windows 8, it's very nice but this problem is so annoying that my thought is to sell it!
Does anyone have a real solution for it?

 

Hi, where is the link for download? as I don't understand german, I see it's just a forum link. Thx!

 

Does anyone knows if the BIOS 216 update (from 19th of December) solved the fan problem for UX31a?

 

BIOS 216 didnt solve fan problem, but also brings for me other problem that I couldnt enter BIOS by pressing F2, I found out, that I had to unistall ATK HOTKEY app. After restart install it back and everthing works now. .

 

this is bad news, so 216 isn't the solution... you have win 7 or win 8?

 

I have Win 8

 

First I had the impression that you wrote that the BIOS update solved the problem. this is beginning to be really annoying and I don't understand why ASUS do nothing about it.

 

Try on your own and you will see, At first I had the impression it worked but after 3 hours of using I think Asus didnt solve the problem.

 

Just to clarify, are the people who are now experiencing the problem only Windows 8 users?

I myself have windows 8. On paper, I love this laptop. It has great specs, and physically looks stunning. However, this fan issue is very annoying, and concerning. I will more than likely be returning this laptop in the coming week unless more progress is made to remedy this issue. Can we bring this thread to the attention of an ASUS rep again?

 

I have the same opinion. It's a very nice laptop but the fan problem is absolutely awful. Unfortunately I cannot return it, as I bought it from a private seller. I still hope that ASUS will solve it.

 

Another UX32VD user with fan problem here.

Flashed BIOS to 213 from Asus drivers page.
Replaced stock HDD with Samsung 840 series SSD, upgraded to 10Gig memory, reinstalled Windows 8 Home (clean install).
Problems seem to have appeared somewhere during the driver installation, although it IS possible that I did not notice it before and became obsessed with the fan sound once I used the laptop in a very quiet environment. I could swear that it was much quieter before, though.

I do agree that multiple causes/forms of the problem seem to exist:
- I had a problem with the fans revving up in ~10 sec cycles to what seemed like the full speed. It apparently went away after reinstalling Intel Thermal Framework drivers a couple of times (currently using DPTF_V6.0.6.1082) and installing a bunch of windows updates
- There is still a problem with the fans spinning up to considerable speed (and noise level - sounds like ~50% speed) at 47-48 deg. C - which is pretty much an idle temp, esp. when the battery is charging

One issue that bothers me and which I suspect may be connected to the problem:
I can't get any fan speed readings with Speedfan. There seem to be no sensors detected and no fans appear in the configuration.
Did anyone experience that too?

The only reliable solution I could find was to use Notebook FanControl and override the default (system) fan behavior. However, I do have the problem some users reported (fans spinning up in very short bursts near some temperature point).
[Vorstellung] NoteBook FanControl (NBFC) - ComputerBase Forum

I really hope this issue gets fixed on the system level, though.

 

I definitelly can double this: NBFC does address the fan yoyoing issue in a somehow unconventional way, but it works flawlessly on my UX31A. I am using the tool and love it. Piece of excellent work, whereas ASUS engineers still failed. Rds

 

I could also test it today and its working very good. The bios update didnt help, so i think the NBFC is the best solution right now.

 

NBFC really helps

 

Great find!

I've tested NoteBook FanControl with my UX32VD now and it fixes the fan on-off issue. Using NBFC the fan only turns on at 75c or something similar. Otherwise it's completely silent.

Download link can be found in this forum.

I tested NBFC some months ago, but then it didn't fix it. It still turned on the fans in the yoyo on-off fashion - it only made the bursts even shorter.
Now using the latest beta it completely kills the fans though!

Thanks a lot for sharing this optik

 

Agreed the latest update of NBFC has helped tremendously with the issue. However, I think we should all push asus for a permanent official fix. What harms can occur by not allowing the fan until 65C?

 

I'm running Folding@Home, Rosetta@Home, and Milkyway@Home computations on my UX32VD for over than two months and the system is stable and works smoothly, GPU and core temperatures are about 67°C and 77°C respectively most of the time, and as a side effect the fans are working all the time alleviating the fans on/off issue.

Personally I would use NBFC only when the system load is low, because, I'm not sure that NBFC is bug-free and once it crashes and the temps grow quickly, CPU/GPU won't be damaged in this scenario.

I'd also like to use GNU/Linux rather than Windows, thus an official fix would be the best solution.

 

I too tested it a few months ago with no effect at all.

It would appear that the latest BIOS update may have done something towards resolving this issue.

I don't do anything CPU intensive but I'm watching my reported temps jump from 46-51 constantly. If the fan threshold was 46 or 47 it is no wonder they were cycling nonstop.

I will definitely be using NoteBookFanControl until ASUS manages to fix this problem!

 

NBFC offers an ability to setup a cooling schema, it should not really shut down your fans completely, I don't think it's 100% healthy for your laptop. If it turns them on only at 75C it probably means it's a 'critical mode' when the override is disabled and the control over the fans is returned to the system. Then there's another 25C until the CPU shuts down itself (100-something deg C).

Below are my settings:
UP / DN / FS
0 / 0 / 0
58 / 50 / 14.3%
60 / 52 / 28.6%
62 / 55 / 57.1%
65 / 58 / 71.4%
70 / 60 / 100%

Actually I'm impressed how thought out the system security issues are in NBFC, although I do agree that if it crashes - it could mean trouble. So far it's been flawless though.

 

Can I use the UX32VD config in NBFC for my UX32A?

 

True. But none can seem to explain why only a few customers like we have the on/off fan issue notwithstanding that most of us tried all BIOS and software versions.

Since the spec of UX32A looks close to that of UX32VD, I think NBFC should work equally well on the former.

 

Hello my name is Lorenzo and i'm writing from Italy. I am an owner of asus UX32VD, and i am not satisfied!! with this notebook asus has lost a customer!
i have the usual fan problem!
Using NBFC i have solved but have some problems about working temperature. In this moment using chrome with 8 open pages and music with earphones the temperature readed from NBFC is more or less 53°C.
Can i consider it normal??? and at what temperature fan should start?
Using previous settings with up threshold at 58 and lower at 50 fan is always on.
can i hope that upgrading to SSD temperature is going to reduce?
i have uninstalled intel thermal...

 

Idle/light usage temp around 50degC is perfectly normal, especially if the ambient temperature is high and the ventilation is limited (eg. when you hold your laptop on your knees etc). For me it's usually 47-50. If you're getting unexpectedly high CPU loads when just browsing the web, check if any of the pages does not contain a badly written Flash clip that eats up your CPU cycles (happens really often).

If you can't go below certain temperature range in NBFC (eg. because your 'regular working temp.' is above it's lower threshold even if the fan is on) and you want the fans to go quiet faster, increase its bottom boundary or the fan speed.
Also, if you're using Power4gear, you may want to lower your bottom CPU throttling range if you're using passive cooling in your power management profile (it's set to 100% by default).

I wouldn't hope that SSD will lower the idle temp - actually I think that upgrading the components may have "caused" all of this in my case - the overall average idle temperature may have risen by degree or two and increased the chances for the system to enter a temperature range where the cooling scheme was botched by ASUS (about 47-48 deg C?).

 

I believe we should work on an official email and petition that will be sent to the ASUS executives. We can also push for the issues to be published on The Consumerist. Is anyone interested in such an endeavor?

 

of course. it's a shame that ASUS do nothing about this problem. these models are not quite cheap, and the problem is very annoying. I don't understand why they do nothing about it. I wrote them a few days ago... No reaction.

 

perfect, usually temperature is 50°C, increases with video on youtube, maybe nvidia goes on?

I have written to ASUS support week ago, and i have received a mail from ASUSitalia saying thay did not received any report a fan problem!!!!!!!! and i spent 1000€ for this PC, next time i will buy an apple!
I am disgusted from ASUS customer attention!

I do not know how can help from Italy but if necessary i will send any mail you want! In this moment i am advising against purchase of this computer in italian forums.

 

I have also contacted them about the fan issue, got the thermal response. When I suggested that they increase the lower limit from 50 to 60 to stop it from going on and off all the time I did not get any more replies.

 

Hi to all who updated BIOS to 216. I for sure had the fan on off on off symptom. The problem was solved for me with the BIOS 216 AND after the BIOS update I did go into the BIOS Settings and set the Optimised defaults. I think that it is important to go into the BIOS after the update and set the optimized defaults for the fan to get fixed. Please try them.

Regards to all.

 

I didn't try the optimized bios settings (figured they would already set to the best settings) but after the notebook fan control beta program, I'm satisfied with the fan. Utter silence when browsing and doing light work.

 

I have the UX31a with BIOS 216. I didn't see an 'optimized defaults' in the BIOS.

What settings are you referring to?

 

Just hit F9.

 

The fan control application appears to work well when the laptop is not plugged in. However, when the laptop is plugged in the laptop quickly reaches 65C mark and has to power on the fans. I am just browsing the web and not doing any thing CPU intensive. Is anyone else also experiencing this problem?

 

shotgunner i have experienced the same problem but just seeing videos or listening musics. Now i am just writing and temperature is 50°C or below.
Browsing web temperature reaches 65°C and fan goes on. I do not think its a NBFC problem but computer's problem, if we want to call it so!
The software works very well and fan starts when upper step is reached, temperature goes below lowest step and goes off.
Could it be related to gpu nvidia usage? but i setted integrated gpu as preferred choice.

 

UX31a (not vd) has no nvidia gpu... just saying


I did notice the same thing shotgunner mentioned. It seems that the computer gets pretty hot when its plugged in and it could just be an issue with how much power its trying to suck in and how quickly it is trying to do so. Its pretty normal for plugged in batteries to get hot and seeing as how the battery is shoehorned into the computer, I am guessing thats why it gets warm (thus turning on the fans).

 

Yep, a normal thing, although I'm usually getting only a couple of degrees more when charging compared to running on battery.

@Shotgunner:
As LorenzoM said, if you have a discrete GPU on board (as in eg. UX32VD), check your video options (in case nvidia gpu is selected as the default one).
Check Task Manager for any processes that may take up excessive amounts of resources (it may be something as simple as a chrome tab process or some small utility running from autostart).

The other thing I've noticed with regard to the UX32VD getting hot is the windows indexer activity: it usually goes off when the screen is blanked and/or the laptop is set to high performance mode (which is usually when it's running on AC power...).

 

I have the UX32VD. To my knowledge the discreet GPU (INTEL) is set as default. What is the best way to check?
To my knowledge indexing is off. There isnt much to be indexed anyways since I havent transferred my data to the hard drive. What is the best way to check?

When using Notebook fan control my computer is brought down to 50C but in 2-3 min the temperatures raises to 65C pushing the fan on. This is just with surfing the web with mozilla with a few tabs running. I have only four programs running in the background, skype, sugar sync, malware bytes and google talk.

Under Advance power settings what is everyone's settings. I have just changed mine to the following.

 

Actually the discrete GPU used in UX32VD is NVIDIA one, while integrated one is Intel HD 4000.

If you're using Windows, and you want to know whether discrete GPU is currently being used you can add the appropriate icon to the system notification area. To do that just start NVIDIA control panel, select Desktop in the menu and check the option 'Show GPU activity in notification area'.

Moreover you can find out which process is exactly using the GPU. Just click the icon and the popup will list the actual processes.