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    Ivy Bridge Zenbook with FHD IPS screen UX21A UX31A UX32A UX32VD

    Discussion in 'Asus' started by Mech0z, Apr 25, 2012.

  1. Don1

    Don1 Notebook Deity

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    Check your power options in control panel and see if it is set to.
     
  2. ZenErik

    ZenErik Notebook Guru

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    Perhaps it is going into hibernation.
     
  3. Hendrickson

    Hendrickson Notebook Deity

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    The slider is maxed at +162 on the core and my memory is + 370. Temps max at 82 degrees benchmarking and paying civ 5 maxes around 78 degrees.

    How can you can past the 162 gpu overclock limit in MSI afterburner?
     
  4. supremekizzle

    supremekizzle Notebook Enthusiast

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    I've tried various combinations of the power4gear and instant on settings. Even just balanced that disables power4gear. It is selected to never go into hibernate on battery or plugged in. After rebooting I can open and close the lid and it will sleep/wake no problem but if it sleeps for an extended period of time I have to hit the power button to resume. It will not wake on lid thereafter until I reboot again. Any ideas? Thank you SOOOO much for the help!
     
  5. Don1

    Don1 Notebook Deity

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    I think that is a known bug but only on some of these.
     
  6. ZenErik

    ZenErik Notebook Guru

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    Yea. I have no idea. I always delete the hibernation file/instant on partition. No issues of that nature with either UX31A that I have owned. Always wakes up from sleep in 1/2 a second.
     
  7. ljoncp

    ljoncp Newbie

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    Hi guys, just received my ux31a-db51 in the mail a few hours ago. Love it so far!

    Couple questions:

    1. Only my right-side USB port is recognizing my samsung external drive in "my computer". The left-side USB port will power the drive, but it is nowhere to be found in "my computer". What gives?

    Edit: Uninstalled "Asus USB charger plus" and it took care of it.

    2. Exactly what can I delete of the pre-installed software? I already deleted the obvious, Bing Bar and Office Starter pack. Dont want to delete something important so any help would be appreciated.

    Thanks guys!
     
  8. ljoncp

    ljoncp Newbie

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    .. just when I think I got a good one...

    I charged my battery to %100 and then unplugged the laptop from the wall. With the laptop plugged in, everything was peachy.. As soon as I unplugged it my screen got very very dim and started flickering badly. Literally unusable.

    Im on the highest brightness/highest performance settings right now with the laptop unplugged and its still flickering, not nearly as bad as on the low brightness setting but still very noticable.

    So who am I sending this back to, BHphotovideo or ASUS? Is this common? anyeone else experienced it? Thanks
     
  9. Don1

    Don1 Notebook Deity

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    That's a new one..send it back to the people you bought it from, it's obviously defective.

    So, I am sitting here on my new S9..no bleed whatsoever and it too is a led backlit lcd IPS screen so for those who say they all have bleed, they don't. No fan issues after resume..no problems at all but i still find it blah compared to the ASUS. The keyboard is plasticy and noisy, the backlighting is non-existent..it too is going back and then I'm done with trying to find a new laptop worth buying. i will continue to use my year old 11.5 inch MBA which I never have to give a second thought to.
     
  10. greystone

    greystone Notebook Consultant

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    Do you want it fixed or your money back/a replacement?
     
  11. greystone

    greystone Notebook Consultant

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    Where can I get a second power adapter for my UX32VD? Seems the UX32VD has a 60 watt adapter and a slightly bigger plug than the UX31A?
     
  12. ljoncp

    ljoncp Newbie

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    That depends. The zenbook in question has a Sandforce drive. It would suck if i sent it out for a replacement and ended up with a SanDisk.

    Is the samsung series 9 a better laptop? Kind of doubting my ASUS purchase after this experience. Got lucky and had none of the big issues (wireless works fine, backlight bleed is not bad, etc) so with my luck if the unit gets replaced with a brand new one it will have all the common problems and I'll be back to square one.
     
  13. bobet96

    bobet96 Notebook Consultant

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    Have you tried setting the refresh rate to 60Hz?

    Sent from my Galaxy Note
     
  14. ljoncp

    ljoncp Newbie

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    How do i do that? Thanks man
     
  15. bobet96

    bobet96 Notebook Consultant

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    Right-click desktop > Screen resolution > Advanced settings> Monitor > Screen refresh rate

    Sent from my Galaxy Note
     
  16. intarweb

    intarweb Notebook Consultant

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    Samsung S9 uses a PLS screen. I realize that "IPS" has become a sort of generic term for "Not-TN" in notebook parlance but that isn't the same technology. As I noted in another post, edge bleed is fairly common with IPS displays, particularly those in portable computing devices (though it does appear in desktop displays as well). I would imagine thin bezels aggravate the problem by making it more difficult to avoid placing a level of pressure outside the narrow band that both secures the display and avoids inducing edge bleed.
     
  17. jjmat

    jjmat Newbie

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    I got my 4th ux31a and it wobbles when pressure is applied to the low left corner where you'd place your wrist while typing.
    The rubber standoffs it sits on are in place and equally spaced. Anyone think this is fixable or RMA/return? It could be the unibody is bent or the rubber standoffs are malformed. Arg

    The front left leg sits ~1mm of business cards off the surface.
     
  18. omgjustletmeregister

    omgjustletmeregister Notebook Enthusiast

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    FYI anybody, Micro Center does not offer the free Xbox promotion for students.

    After finding that out, I went to Best Buy today and bought a UX31A. After I bought it, I opened it up and saw the Sandisk sticker on the inside box, and then stopped opening it anymore. Unfortunately, it was the only one left in stock. I went to another Best Buy to exchange it and explained what I was doing. Again, got another Sandisk, and didn't have the balls to keep exchanging it since they weren't familiar with what I was going for. I figure I'll exchange it again at the original Best Buy once they get more in, and in the meantime I'll try to talk to Asus about it.

    Basically, I'm not going to settle for the Sandisk SSD and will keep doing what I have to in order to get one with an ADATA SSD. It's the fault of Asus for providing two different drives with different speeds in the same model laptop. I'd feel like a sucker if I accepted the slower version when it's possible to get the faster version for no extra cost. It would seem like a bait and switch if they released some with a faster SSD but then only gave you the slower one.
     
  19. supremekizzle

    supremekizzle Notebook Enthusiast

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    Think I should replace it? It has screen bleed too so I might as well...
     
  20. Narpa

    Narpa Notebook Enthusiast

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    I got this UX32VD-4002v yesterday. Unfortunately i got two hot(white) pixels and heavy backlight bleed on the screen. What you think, if i want to replace it to new one, do i contact directly to Asus or shop where i buy it ? I´m living in Finland.
     
  21. Don1

    Don1 Notebook Deity

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    PLS is Samsung's proprietary IPS name. The only difference according to what I read is that PLS has even greater viewing angles although I don't know how that is possible. You are right though when you say they aren't exactly the same and the term is sort of generic.
     
  22. dejacky

    dejacky Notebook Consultant

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    The 2012 Samsung Series 9 13" notebook with PLS display screen is without a doubt WORSE than the UX32VD's IPS display. In terms of "eye comfort," the np900x3c & np900x3b are worse and have very limited color reproduction. I've compared both laptops in person too. It's too bad all the defects of the Asus UX32VD still exist, otherwise it could have been a great notebook.
     
  23. Hendrickson

    Hendrickson Notebook Deity

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    What defects ? I have a ux32vd and I have none of all these issues you all claim? All these people sending the laptops back because there is the slightest light bleed when the whole screen is black or the sd card sticks out , or doesn't get 7 hours battery life the need to get a life!! Nothing is perfect. My ux32vd has some screen bleed. But only on a pure black screen. And I dont look at pure black screens all day....You guys must?
     
  24. dejacky

    dejacky Notebook Consultant

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    The below defects still existed after all bios and driver updates & fresh install of windows. I tried this on both the spindle hard drive / ram AND with an upgraded 256GB SSD + 8GB Mushkin memory module.

    1. The backlight bleed of my UX32VD's display spread to the sides of the screen and every few days it was spreading closer to the middle from both sides and the bottom. It was major, not "minor" ;).

    2. The left USB 3.0 port would randomly disconnect when a device was connected and 50% of the time would not work at all.

    3. WiFi would randomly lose connection and drop speeds.

    4. Video Tearing when videos involved fast movement like combat sports or Action movies (yes, I tried ALL the latest video drivers too)

    5. Abnormally long hibernation on/off time even when using the SSD.

    6. Excessive & inconsistent fan noise + cpu throttling

    7. All ports were MISALIGNED and jammed to the side so they were touching part of the chassis. This made connecting devices to the ports quite difficult.

    8. Reports of users UX32VD's randomly shutting off...I've seen this problem before too.

    If you received a perfectly working UX32VD without any of these (or other) problems, you're one of the lucky ones!

    http://forum.notebookreview.com/asus/671587-asus-zenbook-prime-ux32vd-defects.html
     
  25. baseball62991

    baseball62991 Notebook Enthusiast

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    Please, you act like you've seen every single screen in the world and are thus qualified to make the declaration that it isn't a big deal and everyone needs to "get a life". Your experience isn't indicative of everyone's. Some are worse than others, some better. I'm happy for you that you have a unit that meets your expectations - or that your tolerance for manufacturing defects is much higher. Some of us aren't so lucky.

    Mine had bleed that was visible in any sort of darkish screen. I don't look at pure black screens all day, but I do watch movies that have black borders; I do play video games; and I do look at pictures on Facebook where the screen goes dim/black around the picture. Backlight bleed was a problem in all these examples. These aren't rare circumstances - these are everyday normal usage scenarios. When a major selling point of a product is the quality of the screen, this to me was unacceptable.

    I said earlier, this isn't a cheapo machine. It's a $1300 machine. There's no reason I and others shouldn't expect it to function as advertised. It should be as close to perfect as reasonably possible. Maybe it's picky of me not to want my movie experience to be marred by hideous bleeding on the entire bottom of the screen, but I'm committed to getting a quality product for my money.

    Again, good for you that you have a machine that doesn't seem to be as bad off as some of us got, but being lucky doesn't justify you belittling the problems other owners have faced. Congrats on your machine, but if all you have to offer is gloating, then kindly leave while the rest of us continue to sort out how to handle these issues.
     
  26. Narpa

    Narpa Notebook Enthusiast

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  27. intarweb

    intarweb Notebook Consultant

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    Maybe they are referencing something having to do with change in contrast (due to shift in black level) at oblique viewing angles, which appears to be associated with some IPS panels (particular, e-IPS which is what ordinarily appears in mobile devices). My overall point was that there may be something about the design of the PLS panels such that they tolerate a broader range of pressure on the edges. It may or may not have to do with the PLS technology itself; could just be reinforced edges. In any case, edge bleed is common with IPS panels of this type and is certainly not exclusive to Asus. The edge bleed on the UX31A I just bought looks very much like that I experienced with the X220, as well as what people have reported with various tablets.

    With all that said, I still think people are reasonable to expect zero (or very nearly zero) edge bleed, as it is a functional defect with one of the main selling points of the device (display). I personally support people's decision to return their units if they are unhappy with the display. It isn't the consumer's responsibility to tolerate defects with a product and (effectively) financially support a manufacturer's cost-cutting strategies. Nor, do I think, is it preferable that people silently decline to purchase (or maintain purchase) of a product if they are unhappy. Public complaints about deficient quality, and the potential of such complaints to affect the opinions of other potential buyers, seems likely to place considerably greater pressure on a manufacturer to improve QC than simply deciding to move on.

    However, edge bleed is a rather difficult problem to avoid and people probably should be on the lookout for it in general; going to some other manufacturer doesn't really appear to be a safe haven. I wish manufacturers would step up their quality control and precision in manufacture to accommodate the design requirements of IPS panels. It would also be nice if panel manufacturers would be more diligent about quality control. I was just taking a look at Macrumors and noticed there are even a few threads (with pictures, to boot) regarding edge bleed on the new Retina MBP. However, image retention seems to be receiving more attention lately with that panel. I've noticed this issue on tablets too, so it doesn't seem to be exclusive to MBP; appears to be more of an IPS thing.
     
  28. Maverick0984

    Maverick0984 Notebook Consultant

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    Some of these seem a little isolated. The only "defects" that have had significant reports is the bleeding, fan cycling, and a couple people have reported random shutting off.
     
  29. Don1

    Don1 Notebook Deity

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    After having both I totally disagree. The color reproduction is exactly the same and the viewing angles are better. You may have a problem with the matte display which is clouding your judgement, originally I did too.
     
  30. Maverick0984

    Maverick0984 Notebook Consultant

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    The forums auto-changed my sarcastic post but why exactly does Samsung get a pass in your eyes for issues that Asus doesn't? Just curious. Just because you happen to have a Samsung PC in your possession at this moment?
     
  31. Don1

    Don1 Notebook Deity

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    It doesn't get a pass..I'm not sitting here saying how much better it is like you did with ASUS, I am saying they are the same and the difference is matte vs. semi-matte or glare. And I have only had this samsung for a day. I am here on this forum because I had 3 ux31a that had to go back for the various reasons you alluded too. The ASUS would still be my number one choice if, you know, it actually worked.
     
  32. Maverick0984

    Maverick0984 Notebook Consultant

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    I never once compared it to any other competing Ultrabook or ever said it was so much better than any other Ultrabook.

    Just saying...
     
  33. TuxDude

    TuxDude Notebook Deity

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    You can install Linux with any boot loader (LILO, GRUB or GRUB2) if you use the old MSDOS style partitioning scheme. You need to go into hard drive BBS priorities in your UEFI and choose P1: iSSD as the first boot drive.

    If you used GPT partitioning scheme for the iSSD - you can only use either LILO or GRUB2 as the boot loader. GRUB doesn't support GPT. On the other hand, UEFI can read the different boot loaders installed on the hard drive and will give you a listing of the installed Operating Systems.

    IMO - GPT partitioning makes sense only if you plan to use hard drives > 2TB. There is no advantage in using UEFI as a boot loader. GRUB and GRUB2 are far more powerful.
     
  34. Don1

    Don1 Notebook Deity

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    I have no idea what you are saying. Are you saying the S9 isn't an ultrabook because you certainly compared it to the S9. I realize the original S9 came out before the ultrabook phrase was coined by Intel but the s9 certainly meets the standard.
     
  35. ciabatta

    ciabatta Newbie

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    I was wondering if anyone has any idea where I can find a replacement screw for the case for a UX31A. Asus wants me to send it in just so they can screw a screw into place, and they said they won't ship parts to customers. There has to be a simpler, cheaper, better option! I know the screw type is a T5 torx, but I'm having a terrible time figuring out where I can buy a replacement screw and any other identifying information to be sure I buy the right one. Any help would be very greatly appreciated!
     
  36. dSly

    dSly Notebook Guru

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    Has someone found a way to turn off keyboard backlighting (other than Fn F3 which is only temporary)?
     
  37. greystone

    greystone Notebook Consultant

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    OK, some bleeding at the bottom of the screen when brightness cranked on a dark screen in a dim room. Is that a problem? Mine looks similar but is not remotely visible under normal use.
     
  38. Narpa

    Narpa Notebook Enthusiast

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    Yes it is a problem and even bigger problem are those two white pixels on the screen 00:47
     
  39. greystone

    greystone Notebook Consultant

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    OK, return it then. Problem solved.
     
  40. oogabubchub

    oogabubchub Notebook Guru

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    Can someone do me a favor and look in their Recovery partition and let me know all contents of their EFI folder? EIther that or look into the EFI partition itself. I seem to have really screwed something up here when trying to set up my Ubuntu dual-boot. I can't get into Windows at all
     
  41. infoMatt

    infoMatt Notebook Consultant

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    Guys, can I ask a question about the UX32VD? How do wifi perform in term of coverage and bandwith compared to other PCs? I ask this because I've followed the XPS14/15 models, and they turned to have a mediocre wifi reception and speed.
     
  42. Maverick0984

    Maverick0984 Notebook Consultant

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    Pretty sure I never compared the two. I think you are mistaken or thinking about someone else. No argument that it is considered an Ultrabook. I was saying that I don't think I ever made a single comparative post. All my comments have been face value of the Asus models.
     
  43. Hendrickson

    Hendrickson Notebook Deity

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    Well I stand corrected, I guess I must have been a lucky one then. I can report I have no defects what so ever as listed by dejacky. My brother also brought a UX32vd and his is prefect too. He has no issues. He does have a little light bleed on the black bios boot screen. Not noticeable anywhere else.


    That screen tear your talking about is fixable. set 60 Mhz refresh rate not 40 Mhz. Enable Vsync in games and that will help. But you have to remember that these screens dont have refresh rates of 2ms. More like 6ms. The are slow in that regard.

    When I refer to the bleeding im talking about some here that have only very minor visable bleeding on black only screens (Myself included) sending them back and on there 4th unit.... Thats where my get a life comment comes in.

    There are so many pages i can't see who wrote they were sending it back due to this level of light bleed. People like this would send it back because it didn't boot in 7 seconds.... Or the screen has dust on it or the box had a mark on it. That is what I'm getting at, some are over exaggerating things.

    As for the fan cycling, I can see where there could be an issue. I repasted my CPU and GPU. and my system is much cooler. Well the GPU is a good 6 degrees cooler. I did notice that the plastic Asus place around the GPU was 1mm on the Die. This meant that my heat sink was not as flush as it could have been. Maybe some are facing this issue? I void my warrety, doing this. I dont suggest anyone does this. But I always repasted my notebooks with better thermal paste.

    Info here if anyone wants to do this: http://forum.notebookreview.com/asu...87-asus-ux32vd-owners-lounge.html#post8755269
     
  44. Bunneh

    Bunneh Notebook Enthusiast

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    2On my UX32VD, my Sandisk 24GB iSSD just completely disappeared from my PC, crashing all programs that rely on it. After a reboot, it's simply gone. Disk manager just shows my Samsung 830. Same with Disk tools and My Computer, of course.

    I guess I could live without it, but with this kind of failure it becomes pretty hard to defend this laptop...

    Did anyone else have this problem? Is there anything I can do?
     
  45. dude04345

    dude04345 Newbie

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    I have a quick question for fellow UX31A owners. I just picked up this laptop from Best Buy the other day. Everything is really great and I don't seem to suffer from a lot of the common issues. Just a little but of light bleed but nothing crazy and it seems to be improving over time.

    The question is:

    I got the Sandisk SSD. Was not on the brown box but I found the sticker on the black box. I get a 7.5 windows experience. I of course want the best of the best but based on not having any other serious issues is it worth it to return and gamble to try and get an Adata?
     
  46. Godhamba

    Godhamba Notebook Enthusiast

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    The 7.5 index score is only marginally different than the 7.9 score that the ADATA gets. I think that this is different than the prior SanDisk scores of 5.9 that people were getting. I wonder if there is a different version of the SanDisk which is being used.

    If I were you, I wouldn't return it. I guess, though, it depends on what you are using the computer for. I am using it for relatively light computing - browsing, watching some videos, and the like. Not playing games on it, and am not sure why people would even want to.

     
  47. dejacky

    dejacky Notebook Consultant

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    The screen tear I experienced occurred with the refresh rate at 60Hz. And as I mentioned before, it was most noticeable during video playblack. :)

    Don, I'm seriously wondering if you were high on crack when you made that post or just an Asus employee severely disgruntled at all the UX32VD returns. Here is why:

    1. The Asus UX32VD's display screen produces a much more accurate color spectrum than the Samsung np900x3b/c. They are absolutely not the same, not even close.
    Proof (Source: Notebookcheck.net ):

    Asus UX32VD
    [​IMG]

    Samsung np900x3b
    [​IMG]

    2. The Asus UX32VD has superior brightness uniformity across the display screen.
    Proof:

    Asus UX32VD
    [​IMG]

    Samsung np900x3b
    [​IMG]
     
  48. Maverick0984

    Maverick0984 Notebook Consultant

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    Wow, thanks for this. Really affirms my decision to keep the UX31A :).
     
  49. Don1

    Don1 Notebook Deity

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    Yes, sorry..my discussion was with that other person. I didn't realize you got involved and they had just a few quotes back definitely made the comparison which was I replied.
     
  50. Don1

    Don1 Notebook Deity

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    My understanding is that you will only experience a burp if windows is trying to make a large dump to the pagefile and read more data at the same time. Otherwise it will perform fine.
     
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