1640 Throttling - post here

Ahh ok....

Well I'll give them the benefit of the doubt and try to get the 130W adapter first. if this doesn't fix it, I'll be back at them demanding something better that performs as it should. I paid a lot of money for this laptop because in theory it should perform really quite well...

 

I agree, the 130W on my 1640 did improve things a tiny bit (takes a few minutes to start throttling with furmark+prime while it was almost immediate with the 90W), but it sure did not fix the issue, as games still suffer just like before.

Still no answer from Dell about my asking a 1647. I hope they'll get back to me by Monday...otherwise I guess i'll keep spamming them until they do.
"Premium next business day warranty support" my arse !

 

I apologize for being so negative but Dell has completely walked away from the problems that many XPS 1640 users still have. There was a Dell rep that used to post in this forum but when the last bios didn't fix things, he hasn't been heard from since. Not a great way to deal with customers.

If it wasn't being throttled due to an inadequate power adapter and a problem with the bios, yes, it would perform great.

 

Yea, no problem....I'm glad you have helped make us all aware of what is really going on in these laptops.

I've emailed Dell and explained it, linking to this thread and the one on Dell forums, and asked for a 130W supply.

Hopefully, getting this won't be a problem....

 

Urgh.....got a reply from Dell....I should have been suspicious in their first reply when they asked for my current power supply PPID, even though I explicitly explained the situation and that I didnt want a replacement, but a higher spec 130W.

Second reply, "an order has been placed for a replacement power supply under your warranty"....

WHy don't they udnerstand anything I say?

Dell online chat is only availlable for certain laptops here in Australia, NOT including he XPS...now that's terrible.....

 

That's the most frustrating part. Just trying to find someone at Dell that understands what the issues are. You would think with the invention of computers and the internet that it would be a simple task for Dell to update a database with information like this so any rep anywhere in the world could access this information immediately. A person should not need to beg for a 130W power adapter over a month after it's been approved.

Here is the original post from Dell-Bill B about the updated bios and needing to update to the 130 watt adapter.

http://forum.notebookreview.com/6091362-post610.html

 

Yes, incredibly frustrating.

I just got a call from Dell logistics to confrim delivery of the "replacement" power supply. I told her I dont want it...she's getting tech support to contact me....

The problem with Australia is we deal direct with Asia...all the support staff are based over there and it can be difficult trying to get my point across over the phone, especially with a Scottish accent....

EDIT: 130W adapter being sent out to me...at least I got that from them lol...will see what happens from there.

 

Can you teach me how to talk with Dell Asia's representative so that I can get a higher watt adapter too for my E4300? And how exactly did you contact them? Phone or voice chat?

Thanks alot.

 

same difference

 

At least they called you back ! It looks like they are going wall of silence on me, I still have no answer to the mail s I sent to michael dell and to the person who sent me the power supply...
I just sent another one through https://support.dell.com/support/to...outstanding_issues?c=us&l=en&s=gen&redirect=1, will see...

 

Got to pick the adapter up tomorrow form the courier, and will do the tetsing to see if it has made any difffernce!

Oh and I used tech support email...nothing more

 

Ok, so I got the 130W adapter. Made a BIT of a difference but it still throttles.

Run Throttlestop in monitoring mode. Start Prime95 running...multiplier stays at 10...start up furmark with prime95 still running. Multipier instantly drops to around 8.

Will do some burn in testing and post log later...but it looks like I'll be sending yet another email off to Dell to press the issue...

 

When idling my multiplier sits at 9.64, never 10, but drops to 9.5 under testing.

 

What CPU? A P8700 has a default multiplier of 9.5 and an IDA multiplier of 10.0. When both cores are active and fully loaded, you should see the 9.5 default multiplier. When running a single thread of Prime95, one core will be able to spend most of its time asleep so the active core will be able to use the 10.0 multiplier a lot of the time. You will never see the full 10.0 multiplier in ThrottleStop because there is always background processes waking up the second core which immediately drops the multiplier for both cores back to 9.5. The overall average will be a number between 9.5 and 10.0. If you can find a way to reduce the number of background processes on your computer then the CPU will be able to leave the second core asleep for a bigger percentage of time and your average multiplier will increase when running a single threaded benchmark. That's how these CPUs work when they support Intel Dynamic Acceleration (IDA) mode. The amount of performance improvement is so small that I don't know why Intel wasted their time with this feature. A multiplier boost of 0.5 is mostly to keep the marketing department happy.

 

Same for me, the 130W did make a bit of difference but didn't fixed it.

Still no update on my case, the numerous (5-6) mails I sent this week, asking for a replacement, (to michael_dell, another salesman, and the escalating form on dell website which promises an answer within 24 hours) have just been ignored...way to treat a customer who bought a $1500 system...

Tell me if you get something. It seems to be harder to get a replacement here in France than in the US...

Btw, I don't know what to do know, if any of you have an idea...

I can use my computer by turning throttlestop on (did you made it unclewebb ?!), but this is more like a temporary solution...
I'm not supposed to be forced to use a third party program to make my computer work properly, especially when I paid a high price for it.

 

If your laptop just caught on fire while using ThrottleStop then I'm not sure who wrote TS and if your laptop is finally usable, then yes, I'm the guy that wrote ThrottleStop.

Once TS is setup and minimized in your system tray, there's no problem running it 24/7 so it can be a permanent solution. If you can't convince Dell to upgrade you to a properly functioning laptop then it is your only solution.

In North America, Better Business Bureau complaints and complaints to Michael Dell's email address (search the forums) can help get the ball rolling towards a solution. The XPS 1640 is a defective and unfinished laptop that should never have been sold in this sorry state.

When TS is minimized to the system tray, it's very efficient and will allow your laptop to run at very close to its full potential. As long as you have the 130 watt adapter and your CPU/GPU temperatures don't get too hot, you'll be fine running ThrottleStop.

The sorry excuse for a laptop that Dell thinks is good enough really stinks. It's unacceptable to sell something like this and then even worse not to come up with a solution in a reasonable amount of time. They just keep turning out one laptop after another with serious throttling issues.

 

You are very wise, sir. Thanks for all you do.

 

You did great work then Thank you.

Your program works good really, but the temperatures get quite hot (92°C for GPU, maybe 85° for CPU) and I'm afraid that it could maybe reduce my computer's lifespan. And as you said, dell shouldn't have sold something that isn't fully functional, so I really want them to provide me with a 1647 (after all, some people here did manage to get one)...if it wasn't for you, I wouldn't be able to play games in proper conditions, that ain't normal !

@the_scotsman : please keep updating us(me ) on your problem's status

 

You're welcome Oceanborn.

CPUs and GPUs are designed to run reliably at up to 105C so though your temperatures are hot by human standards, for a silicon chip, your temperatures are OK. If they weren't OK then Intel would start thermal throttling their CPUs much sooner to make them run cooler but they don't because there is no need to. Intel has great pride in the products they build and the high temperature abuse they can take. I wish Dell had the same level of pride in the products they ship.

 

Well, this says it all. 130W adapter and A14 BIOS (RMCLock turned off, power settings max):

Prime95 and Furmark running together.

Code:

  DATE     TIME    MULTI   C0%   CKMOD  CHIPM  DTS
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05/23/10 17:43:20   6.00  100.0  100.0  100.0   15
05/23/10 17:43:21   6.00  100.0  100.0  100.0   15
05/23/10 17:43:23   6.00  100.0  100.0  100.0   15
05/23/10 17:43:24   6.00  100.0  100.0  100.0   15
05/23/10 17:43:24   6.00  100.0  100.0  100.0   15
05/23/10 17:43:26   6.00  100.0  100.0  100.0   15
05/23/10 17:43:27   6.00  100.0  100.0  100.0   15
05/23/10 17:43:28   6.00  100.0  100.0  100.0   15
05/23/10 17:43:29   6.00  100.0  100.0  100.0   15
05/23/10 17:43:30   6.00  100.0  100.0  100.0   15
05/23/10 17:43:31   6.00  100.0  100.0  100.0   16
05/23/10 17:43:32   6.00  100.0  100.0  100.0   16
05/23/10 17:43:33   6.00  100.0  100.0  100.0   16
05/23/10 17:43:34   6.00  100.0  100.0  100.0   16
05/23/10 17:43:35   6.00  100.0  100.0  100.0   16
05/23/10 17:43:36   6.00  100.0  100.0  100.0   16
05/23/10 17:43:37   6.00  100.0  100.0  100.0   16
05/23/10 17:43:38   6.00  100.0  100.0  100.0   16
05/23/10 17:43:39   6.00  100.0  100.0  100.0   17
05/23/10 17:43:41   6.00  100.0  100.0  100.0   17
05/23/10 17:43:42   6.00  100.0  100.0  100.0   17
05/23/10 17:43:43   6.00  100.0  100.0  100.0   17
05/23/10 17:43:44   6.00  100.0  100.0  100.0   17
05/23/10 17:43:45   6.00  100.0  100.0  100.0   18
05/23/10 17:43:46   6.00  100.0  100.0  100.0   18
05/23/10 17:43:46   6.00  100.0  100.0  100.0   18
05/23/10 17:43:47   6.00  100.0  100.0  100.0   18
05/23/10 17:43:48   6.00  100.0  100.0  100.0   19
05/23/10 17:43:49   6.00  100.0  100.0  100.0   18
05/23/10 17:43:51   6.00  100.0  100.0  100.0   18
05/23/10 17:43:52   6.00  100.0  100.0  100.0   19
05/23/10 17:43:53   6.00  100.0  100.0  100.0   19
05/23/10 17:43:54   7.11  100.0  100.0  100.0   11
05/23/10 17:43:55   8.00  100.0  100.0  100.0    8
05/23/10 17:43:55   8.00  100.0  100.0  100.0    8
05/23/10 17:43:56   8.00  100.0  100.0  100.0    7
05/23/10 17:43:57   8.49   99.9  100.0  100.0    1
05/23/10 17:43:58   8.84   99.5  100.0  100.0    1
05/23/10 17:43:59   8.71   99.4  100.0  100.0    1
05/23/10 17:44:00   8.71   99.4  100.0  100.0    0
05/23/10 17:44:01   8.49   99.5  100.0  100.0    4
05/23/10 17:44:02   8.00  100.0  100.0  100.0    6
05/23/10 17:44:03   8.00  100.0  100.0  100.0    8
05/23/10 17:44:04   8.00  100.0  100.0  100.0    5
05/23/10 17:44:05   7.83  100.0  100.0  100.0   11
05/23/10 17:44:07   6.00  100.0  100.0  100.0   16
05/23/10 17:44:08   6.00  100.0  100.0  100.0   17
05/23/10 17:44:09   6.00  100.0  100.0  100.0   18

I've emailed Dell again and explained what is STILL happening with the laptop and asked what can be done, since I have the 3 year warranty and the laptop is less than 1 year old.. Hopefully I'll hear back later today.

 

The XPS 1640 is not powerful enough to run Prime95 + Furmark at the same time. Dell deliberately throttles their laptops, based on power consumption, which prevents this.

Your laptop is also running very hot. The DTS column is a reading of the on chip thermal sensor. When that counts down to about 1 or 0, the Intel CPU is designed to start thermal throttling to control its heat output. You have both types of throttling going on. The Dell bios is slowing things down based on power and the Intel CPU is slowing things down based on core temperature.

If you set RM Clock up to lower your core voltage then this laptop might be a little more usable but it still would be far from perfect. See if Dell wants to upgrade you to an XPS 1647 because the laptop you have now is a defective and unfinished product with no signs of a permanent solution.

After doing some testing, you probably understand now why I wasn't too enthusiastic when I found out that you were getting a 130 watt adapter. The inside secret is that Dell continues to limit these adapters to far less than their rated spec of 130 watts DC out.

 

Yep, I do normally run RMClock to undervolt which drops the temperature down quite significantly.

I realise the 130W adapter probably wasn't going to make a difference, but had to go down that route first, in order to further press the issue with Dell down the track...

It's just crazy that Dell does this at all....completely holds back the perfomance of the laptop, supposedly a "premium" line for them...

Just not good enough....

 

What CPU? A P8700 has a default multiplier of 9.5 and an IDA multiplier of 10.0. When both cores are active and fully loaded, you should see the 9.5 default multiplier. When running a single thread of Prime95, one core will be able to spend most of its time asleep so the active core will be able to use the 10.0 multiplier a lot of the time. You will never see the full 10.0 multiplier in ThrottleStop because there is always background processes waking up the second core which immediately drops the multiplier for both cores back to 9.5. The overall average will be a number between 9.5 and 10.0. If you can find a way to reduce the number of background processes on your computer then the CPU will be able to leave the second core asleep for a bigger percentage of time and your average multiplier will increase when running a single threaded benchmark. That's how these CPUs work when they support Intel Dynamic Acceleration (IDA) mode. The amount of performance improvement is so small that I don't know why Intel wasted their time with this feature. A multiplier boost of 0.5 is mostly to keep the marketing department happy."
Unclewebb, it is indeed a P8700, 6G of Ram with 3670

 

I don't know if this is related or not, but often my computer will switch to the 3x multiplier and get locked there, for no reason I can determine. The only thing I have noticed is that sometmes, during these events, the power adapter is not pushed all the way in at the laptop end. The battery is still fully charged, and the machine is running off of AC, but the plug is part way out. Before throttlestop, I would have to reboot, but not flipping throttlestop on and off fixes the problem.

This has happened with both the 90w and 130w adapters, and with all BIOS I've tried, including A14.

 

Ok, now they're sending out a technician to inspect the laptop. THis will be interesting.

Lucky I have ThrottleStop to show exactly what the problem is

 

Still no answer to my mails.
How did you contact them ? I'm gonna call them tomorrow for the hundredth time.

 

Just emailed the tech support email address. They are always very good at responding here in Australia.

 

Just spoke with Dell technician on the phone to arrange time for him to come round. I asked what he was going to repace, and he said basically everything...motherboard, cpu etc...

Still can't see this fixing the problem if it's an inherent design flaw, but Ill let them do their job, and when it doesn't fix it, I'll email them again

 

Update...Dell tech came and replaced the motherboard....didn't fix anything. I showed him what was happeing using Throttlestop (thanks unclewebb!) and this made it clear for him to understand what was happening.

He called his people and explained the problem...explained I had tried everything...it got escalated to the supervisor and then I spoke with him and he said they are going to replace the laptop "with equivalent specs or better if equivalent aren't available".

So as long as it's equivalent to what I have now, I'll be happy (but an i7 would be nice lol...)

So it turned out good in the end, as long as the replacement doesn't have the throttling issues!!

 

You got lucky !

I just called the tech support, they told me sh*t like "reinstall windows", which i already did, but then she told me that i had to do it again, and that I was supposed to reinstall vista and not 7 because my computer was shipped with vista ... I told her that wasn't the issue but she wouldn't understand and all she could offer me was collecting my computer to inspect it and returning it to me 7 days later...offer that i of course refused (I paid an extra for a 3 year next business day warranty + I don't think this would have solved anything + I need the computer I paid for).

She accepted to switch me to the commercial service so that I can ask for a replacement, but then we were cut off...

 

Cut off after all that?! DAMN..... Sorry to hear. Write a letter about your moron of a rep. insisting you install Vista... WHERE DO THEY GET THESE PEOPLE!?

 

Congratulations the_scotsman. It's very difficult to argue with the ThrottleStop log file. It makes it very obvious that there's a problem with the XPS 1640 that hasn't been fixed. Try to get a Core i7-620. It's a dual core but runs significantly faster than the quad cores in most tasks and in heavily threaded tasks, it still runs very competitively to the quad because of its increased MHz. A lot less throttling issues as well. Hopefully none if you get a good one.

Oceanborn: I don't know what you can do to get the reps you are talking to to admit that there's a serious design flaw in the XPS 1640. To this date, that problem has not been resolved and by the looks of it, will never be resolved.

Do what you can to get a new rep and to escalate this matter further and higher up to someone that can help you. They are programmed to brush you off and deny your legitimate claim to a laptop that performs as advertised. Keep fighting.

 

Thanks unclewebb...you're excellent app helped to back up my case

I just checked the Dell Australia website and it seems the i7-620 isn't available here, only the 720 or 820.

 

I'd rather go with the i5 really, the only difference between the i5 and dual core i7 series is that the i7 will overclock a bit faster, the standard clocks are about the same, the dual core versions of the i7 run much like the quads (a lot hotter than the i5).

 

The system they want to give me is similar to my current one with some differences:

1647
i5-540M (up form c2d 2.66)
6GB RAM (up from 4)
256 SSD (up from 128)

Is the i5-540 still a good processor?

Still the 4670 though. Wonder if I can pay them the extra $30 and get the 5650?

And it only has the 1520 Wireless N card, where my current one has the 5300. Is there much difference between them?

And no TV tuner...

And what's really funny is they are shipping with the 90W adapter...I HOPE that is enough and it doesn't throttle

 

540 is better than C2D 2.66, yes. It has HyperThreading + Turbo up to 3.06GHz
And you get 2Gb RAM + 128Gb SSD in bonus, that's a pretty good deal

A tech from dell just called me, he asked me some useless information (when did I install win7 for the last time, did I try vista, is it 32bit or 64bit, did i download the drivers from dell website or from ati's....)...after I answered all that crap he said he was going to call me back later this day, if he has no solution (which will be the case) i'll ask him to transfer me to someone "higher" so that I can explain my problem to someone who understands what the problem is...

The thing is I can't even get mad against these technicians, I know they are just doing their job, doing what they are told to...

 

Update, finally

They are sending over a technician to my place on Tuesday to replace my motherboard & heatsink and see what happens

 

Thats what they did with mine...let him change it, and while he is there, show him Throttlestop running with furmark and prime95. Show him the multiplier and cpu speed dropping...

 

I sure will
A question though, with the 130W, does your cpu speed drop instantaneously with furmark+prime ? It takes like 10-15mn with mine (but when it starts throttling, it throttles really hard, like 3x multiplier + 37.5% CMOD)

Log :

Code:

  DATE     TIME    MULTI   C0%   CKMOD  CHIPM  DTS
05/27/10 12:52:58   8.55   39.6  100.0  100.0   56
05/27/10 12:52:59   7.98   22.4  100.0  100.0   59
05/27/10 12:53:00   8.77   41.4  100.0  100.0   58
05/27/10 12:53:01   7.11   11.8  100.0  100.0   59
05/27/10 12:53:02   7.07   16.4  100.0  100.0   59
05/27/10 12:53:03   8.78   54.7  100.0  100.0   49
05/27/10 12:53:04   9.00   98.7  100.0  100.0   44 <= Prime+Furmark launched
05/27/10 12:53:05   9.00  100.0  100.0  100.0   43
05/27/10 12:53:06   9.00  100.0  100.0  100.0   43
05/27/10 12:53:07   9.00  100.0  100.0  100.0   42
05/27/10 12:53:08   9.00  100.0  100.0  100.0   41
05/27/10 12:53:09   9.00  100.0  100.0  100.0   39
05/27/10 12:53:10   9.00  100.0  100.0  100.0   39
05/27/10 12:53:11   9.00  100.0  100.0  100.0   38
05/27/10 12:53:12   9.00  100.0  100.0  100.0   38
05/27/10 12:53:13   9.00  100.0  100.0  100.0   38
05/27/10 12:53:14   9.00  100.0  100.0  100.0   38
05/27/10 12:53:15   9.00  100.0  100.0  100.0   38
05/27/10 12:53:16   9.00  100.0  100.0  100.0   38
05/27/10 12:53:17   9.00  100.0  100.0  100.0   37
05/27/10 12:53:18   9.00  100.0  100.0  100.0   37
05/27/10 12:53:19   9.00  100.0  100.0  100.0   37
05/27/10 12:53:20   9.00  100.0  100.0  100.0   36
05/27/10 12:53:21   9.00  100.0  100.0  100.0   36
05/27/10 12:53:22   9.00  100.0  100.0  100.0   36
05/27/10 12:53:23   9.00  100.0  100.0  100.0   36
05/27/10 12:53:24   9.00  100.0  100.0  100.0   35
05/27/10 12:53:25   9.00  100.0  100.0  100.0   35
05/27/10 12:53:26   9.00  100.0  100.0  100.0   35
05/27/10 12:53:27   9.00  100.0  100.0  100.0   34
05/27/10 12:53:28   9.00  100.0  100.0  100.0   34
05/27/10 12:53:29   9.00  100.0  100.0  100.0   35
05/27/10 12:53:30   9.00  100.0  100.0  100.0   35
05/27/10 12:53:31   9.00  100.0  100.0  100.0   34
05/27/10 12:53:31   9.00  100.0  100.0  100.0   33
05/27/10 12:53:32   9.00  100.0  100.0  100.0   34
05/27/10 12:53:33   9.00  100.0  100.0  100.0   33
05/27/10 12:53:34   9.00  100.0  100.0  100.0   34
05/27/10 12:53:35   9.00  100.0  100.0  100.0   33
05/27/10 12:53:36   9.00  100.0  100.0  100.0   33
05/27/10 12:53:37   9.00  100.0  100.0  100.0   33
05/27/10 12:53:38   9.00  100.0  100.0  100.0   32
05/27/10 12:53:39   9.00  100.0  100.0  100.0   32
05/27/10 12:53:40   9.00  100.0  100.0  100.0   32
05/27/10 12:53:41   9.00  100.0  100.0  100.0   31
05/27/10 12:53:42   9.00  100.0  100.0  100.0   31
05/27/10 12:53:43   9.00  100.0  100.0  100.0   31
05/27/10 12:53:44   9.00  100.0  100.0  100.0   32
05/27/10 12:53:45   9.00  100.0  100.0  100.0   31
05/27/10 12:53:46   9.00  100.0  100.0  100.0   31
05/27/10 12:53:47   9.00  100.0  100.0  100.0   32
05/27/10 12:53:48   9.00  100.0  100.0  100.0   31
05/27/10 12:53:49   9.00  100.0  100.0  100.0   31
05/27/10 12:53:50   9.00  100.0  100.0  100.0   31
05/27/10 12:53:51   9.00  100.0  100.0  100.0   31
05/27/10 12:53:52   9.00  100.0  100.0  100.0   31
05/27/10 12:53:53   9.00  100.0  100.0  100.0   31
05/27/10 12:53:54   9.00  100.0  100.0  100.0   30
05/27/10 12:53:55   9.00  100.0  100.0  100.0   31
05/27/10 12:53:56   9.00  100.0  100.0  100.0   30
05/27/10 12:53:57   9.00  100.0  100.0  100.0   31
05/27/10 12:53:58   9.00  100.0  100.0  100.0   31
05/27/10 12:53:59   9.00  100.0  100.0  100.0   30
05/27/10 12:53:59   9.00  100.0  100.0  100.0   30
05/27/10 12:54:00   9.00  100.0  100.0  100.0   30
05/27/10 12:54:01   9.00  100.0  100.0  100.0   30
05/27/10 12:54:02   9.00  100.0  100.0  100.0   29
05/27/10 12:54:03   9.00  100.0  100.0  100.0   29
05/27/10 12:54:04   9.00  100.0  100.0  100.0   29
05/27/10 12:54:05   9.00  100.0  100.0  100.0   29
05/27/10 12:54:06   9.00  100.0  100.0  100.0   29
05/27/10 12:54:07   9.00  100.0  100.0  100.0   29
05/27/10 12:54:08   9.00  100.0  100.0  100.0   29
05/27/10 12:54:09   9.00  100.0  100.0  100.0   29
05/27/10 12:54:10   9.00  100.0  100.0  100.0   28
05/27/10 12:54:11   9.00  100.0  100.0  100.0   28
05/27/10 12:54:12   9.00  100.0  100.0  100.0   28
05/27/10 12:54:13   9.00  100.0  100.0  100.0   28
05/27/10 12:54:14   9.00  100.0  100.0  100.0   28
05/27/10 12:54:15   9.00  100.0  100.0  100.0   28
05/27/10 12:54:16   9.00  100.0  100.0  100.0   29
05/27/10 12:54:17   9.00  100.0  100.0  100.0   28
05/27/10 12:54:18   9.00  100.0  100.0  100.0   28
05/27/10 12:54:19   9.00  100.0  100.0  100.0   27
05/27/10 12:54:20   9.00  100.0  100.0  100.0   27
05/27/10 12:54:21   9.00  100.0  100.0  100.0   28
05/27/10 12:54:22   9.00  100.0  100.0  100.0   27
05/27/10 12:54:23   9.00  100.0  100.0  100.0   27
05/27/10 12:54:24   9.00  100.0  100.0  100.0   27
05/27/10 12:54:24   9.00  100.0  100.0  100.0   27
05/27/10 12:54:26   9.00  100.0  100.0  100.0   27
05/27/10 12:54:26   9.00  100.0  100.0  100.0   27
05/27/10 12:54:27   9.00  100.0  100.0  100.0   27
05/27/10 12:54:28   9.00  100.0  100.0  100.0   27
05/27/10 12:54:29   9.00  100.0  100.0  100.0   27
05/27/10 12:54:30   9.00  100.0  100.0  100.0   27
05/27/10 12:54:31   9.00  100.0  100.0  100.0   27
05/27/10 12:54:32   9.00  100.0  100.0  100.0   27
05/27/10 12:54:33   9.00  100.0  100.0  100.0   26
05/27/10 12:54:34   9.00  100.0  100.0  100.0   26
05/27/10 12:54:35   9.00  100.0  100.0  100.0   26
05/27/10 12:54:36   9.00  100.0  100.0  100.0   26
05/27/10 12:54:37   9.00  100.0  100.0  100.0   26
05/27/10 12:54:38   9.00  100.0  100.0  100.0   26
05/27/10 12:54:39   9.00  100.0  100.0  100.0   26
05/27/10 12:54:40   9.00  100.0  100.0  100.0   26
05/27/10 12:54:41   9.00  100.0  100.0  100.0   26
05/27/10 12:54:42   9.00  100.0  100.0  100.0   26
05/27/10 12:54:43   9.00  100.0  100.0  100.0   26
05/27/10 12:54:44   9.00  100.0  100.0  100.0   26
05/27/10 12:54:45   9.00  100.0  100.0  100.0   26
05/27/10 12:54:46   9.08   85.5  100.0  100.0   27
05/27/10 12:54:47   9.00  100.0  100.0  100.0   26
05/27/10 12:54:48   9.00  100.0  100.0  100.0   26
05/27/10 12:54:49   9.00  100.0  100.0  100.0   25
05/27/10 12:54:49   9.00  100.0  100.0  100.0   25
05/27/10 12:54:50   9.00  100.0  100.0  100.0   25
05/27/10 12:54:51   9.00  100.0  100.0  100.0   25
05/27/10 12:54:52   9.00  100.0  100.0  100.0   27
05/27/10 12:54:53   9.00  100.0  100.0  100.0   26
05/27/10 12:54:54   9.00  100.0  100.0  100.0   25
05/27/10 12:54:55   9.00  100.0  100.0  100.0   25
05/27/10 12:54:56   9.00  100.0  100.0  100.0   25
05/27/10 12:54:57   9.00  100.0  100.0  100.0   25
05/27/10 12:54:58   9.00  100.0  100.0  100.0   25
05/27/10 12:54:59   9.00  100.0  100.0  100.0   24
05/27/10 12:55:00   9.00  100.0  100.0  100.0   24
05/27/10 12:55:01   9.00  100.0  100.0  100.0   24
05/27/10 12:55:02   9.00  100.0  100.0  100.0   24
05/27/10 12:55:03   9.00  100.0  100.0  100.0   25
05/27/10 12:55:04   9.00  100.0  100.0  100.0   24
05/27/10 12:55:05   9.00  100.0  100.0  100.0   24
05/27/10 12:55:06   9.00  100.0  100.0  100.0   24
05/27/10 12:55:07   9.00  100.0  100.0  100.0   24
05/27/10 12:55:08   9.00  100.0  100.0  100.0   24
05/27/10 12:55:09   9.00  100.0  100.0  100.0   24
05/27/10 12:55:10   9.00  100.0  100.0  100.0   24
05/27/10 12:55:11   9.00  100.0  100.0  100.0   24
05/27/10 12:55:12   9.00  100.0  100.0  100.0   24
05/27/10 12:55:13   9.00  100.0  100.0  100.0   23
05/27/10 12:55:14   9.00  100.0  100.0  100.0   23
05/27/10 12:55:14   9.00  100.0  100.0  100.0   23
05/27/10 12:55:15   9.00  100.0  100.0  100.0   23
05/27/10 12:55:16   9.00  100.0  100.0  100.0   23
05/27/10 12:55:17   9.00  100.0  100.0  100.0   23
05/27/10 12:55:18   9.00  100.0  100.0  100.0   23
05/27/10 12:55:19   9.00  100.0  100.0  100.0   23
05/27/10 12:55:20   9.00  100.0  100.0  100.0   23
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05/27/10 13:08:25   9.00  100.0  100.0  100.0    9
05/27/10 13:08:26   7.66  100.0  100.0  100.0   17
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05/27/10 13:08:37   3.00  100.0  100.0  100.0   27
05/27/10 13:08:38   3.00   98.1  100.0   87.5   27
05/27/10 13:08:39   3.00   82.2  100.0   87.5   28
05/27/10 13:08:40   3.00   82.2  100.0   87.5   28
05/27/10 13:08:41   3.00   82.2  100.0   87.5   28
05/27/10 13:08:42   3.00   82.1  100.0   75.0   29
05/27/10 13:08:43   3.00   70.3  100.0   75.0   30
05/27/10 13:08:44   3.00   70.3  100.0   75.0   30
05/27/10 13:08:45   3.00   70.3  100.0   75.0   30
05/27/10 13:08:46   3.00   70.3  100.0   62.5   30
05/27/10 13:08:47   3.00   58.4  100.0   62.5   31
05/27/10 13:08:48   3.00   58.3  100.0   62.5   31
05/27/10 13:08:49   3.00   58.3  100.0   62.5   31
05/27/10 13:08:50   3.00   58.3  100.0   62.5   31
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05/27/10 13:13:23   3.00   46.3  100.0   50.0   41
05/27/10 13:13:24   3.00   46.3  100.0   50.0   41
05/27/10 13:13:25   3.00   46.3  100.0   50.0   41
05/27/10 13:13:26   3.00   46.3  100.0   50.0   41
05/27/10 13:13:27   3.00   46.3  100.0   50.0   41
05/27/10 13:13:28   3.00   46.3  100.0   50.0   41
05/27/10 13:13:29   3.00   46.3  100.0   50.0   41
05/27/10 13:13:30   3.00   46.3  100.0   50.0   41
05/27/10 13:13:31   3.00   46.4  100.0   50.0   41
05/27/10 13:13:32   3.00   46.3  100.0   50.0   41
05/27/10 13:13:33   3.00   46.4  100.0   50.0   41
05/27/10 13:13:34   3.00   46.3  100.0   50.0   41
05/27/10 13:13:35   3.00   46.3  100.0   50.0   41
05/27/10 13:13:36   3.00   46.3  100.0   50.0   42
05/27/10 13:13:37   3.00   46.4  100.0   50.0   41
05/27/10 13:13:38   3.00   46.4  100.0   50.0   41
05/27/10 13:13:39   3.00   46.3  100.0   50.0   41
05/27/10 13:13:40   3.00   46.3  100.0   50.0   41
05/27/10 13:13:41   3.00   46.3  100.0   50.0   42
05/27/10 13:13:42   3.00   46.3  100.0   50.0   42
05/27/10 13:13:43   3.00   46.4  100.0   50.0   42
05/27/10 13:13:44   3.00   46.4  100.0   50.0   42
05/27/10 13:13:45   3.00   46.4  100.0   50.0   42
05/27/10 13:13:46   3.00   46.4  100.0   50.0   42
05/27/10 13:13:47   3.00   46.4  100.0   50.0   42
05/27/10 13:13:49   3.00   46.3  100.0   50.0   42
05/27/10 13:13:50   3.00   46.4  100.0   50.0   42
05/27/10 13:13:51   3.00   46.4  100.0   50.0   42
05/27/10 13:13:52   3.00   46.3  100.0   50.0   42
05/27/10 13:13:53   3.00   46.3  100.0   50.0   42
05/27/10 13:13:54   3.00   46.3  100.0   50.0   42
05/27/10 13:13:55   3.00   46.3  100.0   50.0   42
05/27/10 13:13:56   3.00   46.3  100.0   50.0   42
05/27/10 13:13:57   3.00   46.3  100.0   50.0   42
05/27/10 13:13:58   3.00   46.3  100.0   50.0   42
05/27/10 13:13:59   3.00   46.3  100.0   50.0   42
05/27/10 13:14:00   3.00   46.3  100.0   50.0   42
05/27/10 13:14:01   3.00   46.3  100.0   50.0   42
05/27/10 13:14:02   3.00   46.3  100.0   50.0   42
05/27/10 13:14:03   3.00   46.3  100.0   50.0   42
05/27/10 13:14:04   3.00   46.3  100.0   50.0   42
05/27/10 13:14:05   3.00   46.3  100.0   50.0   42
05/27/10 13:14:06   3.00   46.3  100.0   50.0   42
05/27/10 13:14:07   3.00   46.3  100.0   50.0   42
05/27/10 13:14:08   3.00   46.3  100.0   50.0   42
05/27/10 13:14:09   3.00   46.3  100.0   50.0   42
05/27/10 13:14:10   3.00   46.3  100.0   50.0   42
05/27/10 13:14:11   3.00   46.3  100.0   50.0   42
05/27/10 13:14:12   3.00   46.3  100.0   50.0   42
05/27/10 13:14:13   3.00   46.3  100.0   50.0   42
05/27/10 13:14:14   3.00   46.3  100.0   50.0   42
05/27/10 13:14:15   3.00   46.3  100.0   50.0   42
05/27/10 13:14:16   3.00   46.3  100.0   50.0   42
05/27/10 13:14:17   3.00   46.3  100.0   50.0   42
05/27/10 13:14:18   3.00   46.3  100.0   50.0   42
05/27/10 13:14:19   3.00   46.3  100.0   50.0   42
05/27/10 13:14:20   3.00   46.3  100.0   50.0   42
05/27/10 13:14:21   3.00   46.3  100.0   50.0   42
05/27/10 13:14:22   3.00   46.3  100.0   50.0   42
05/27/10 13:14:23   3.00   46.3  100.0   50.0   42
05/27/10 13:14:24   3.00   46.3  100.0   50.0   42
05/27/10 13:14:25   3.00   46.3  100.0   50.0   42
05/27/10 13:14:26   3.00   46.3  100.0   50.0   42
05/27/10 13:14:27   3.00   46.3  100.0   50.0   42
05/27/10 13:14:28   3.00   46.3  100.0   50.0   42
05/27/10 13:14:29   3.00   46.3  100.0   50.0   42
05/27/10 13:14:30   3.00   46.3  100.0   50.0   42
05/27/10 13:14:31   3.00   46.3  100.0   50.0   42
05/27/10 13:14:32   3.00   46.3  100.0   50.0   42
05/27/10 13:14:33   3.00   46.3  100.0   50.0   42
05/27/10 13:14:34   3.00   46.3  100.0   50.0   42
05/27/10 13:14:35   3.00   46.3  100.0   50.0   42
05/27/10 13:14:36   3.00   46.3  100.0   50.0   42
05/27/10 13:14:37   3.00   46.3  100.0   50.0   42
05/27/10 13:14:38   3.00   46.3  100.0   50.0   42
05/27/10 13:14:39   3.00   46.3  100.0   50.0   42
05/27/10 13:14:40   3.00   46.3  100.0   50.0   42
05/27/10 13:14:41   3.00   46.3  100.0   50.0   42
05/27/10 13:14:43   3.00   46.3  100.0   50.0   42
05/27/10 13:14:43   3.00   46.3  100.0   50.0   42
05/27/10 13:14:44   3.00   46.3  100.0   50.0   42
05/27/10 13:14:45   3.00   46.3  100.0   50.0   42
05/27/10 13:14:47   3.00   46.3  100.0   50.0   41
05/27/10 13:14:48   3.00   46.3  100.0   50.0   42
05/27/10 13:14:49   3.00   46.3  100.0   50.0   41
05/27/10 13:14:50   3.00   46.3  100.0   50.0   41
05/27/10 13:14:51   3.00   46.3  100.0   50.0   41
05/27/10 13:14:52   3.00   46.3  100.0   50.0   42
05/27/10 13:14:53   3.00   46.3  100.0   50.0   41
05/27/10 13:14:54   3.00   46.3  100.0   50.0   42
05/27/10 13:14:55   3.00   46.3  100.0   50.0   42
05/27/10 13:14:56   3.00   46.3  100.0   50.0   41
05/27/10 13:14:57   3.00   46.3  100.0   50.0   42
05/27/10 13:14:58   3.00   46.3  100.0   50.0   41
05/27/10 13:14:59   3.00   46.3  100.0   50.0   42
05/27/10 13:15:00   3.00   46.3  100.0   50.0   42
05/27/10 13:15:01   3.00   46.3  100.0   50.0   42
05/27/10 13:15:02   3.00   46.3  100.0   50.0   42
05/27/10 13:15:03   3.00   46.3  100.0   50.0   42
05/27/10 13:15:04   3.00   46.3  100.0   50.0   42
05/27/10 13:15:05   3.00   46.3  100.0   50.0   42
05/27/10 13:15:06   3.00   46.3  100.0   50.0   42
05/27/10 13:15:07   3.00   46.3  100.0   50.0   42
05/27/10 13:15:08   3.00   46.3  100.0   50.0   42
05/27/10 13:15:09   3.00   46.3  100.0   50.0   42
05/27/10 13:15:10   3.00   46.3  100.0   50.0   42
05/27/10 13:15:11   3.00   46.3  100.0   50.0   42
05/27/10 13:15:12   3.00   46.3  100.0   50.0   42
05/27/10 13:15:13   3.00   46.3  100.0   50.0   42
05/27/10 13:15:14   3.00   46.3  100.0   50.0   42
05/27/10 13:15:15   3.00   46.3  100.0   50.0   41
05/27/10 13:15:16   3.00   46.3  100.0   50.0   42
05/27/10 13:15:17   3.00   46.3  100.0   50.0   42
05/27/10 13:15:18   3.00   46.3  100.0   50.0   42
05/27/10 13:15:19   3.00   46.3  100.0   50.0   42
05/27/10 13:15:20   3.00   46.3  100.0   50.0   42
05/27/10 13:15:21   3.00   46.3  100.0   50.0   42
05/27/10 13:15:22   3.00   46.3  100.0   50.0   42
05/27/10 13:15:23   3.00   46.3  100.0   50.0   42
05/27/10 13:15:24   3.00   46.3  100.0   50.0   42
05/27/10 13:15:25   3.00   46.3  100.0   50.0   42
05/27/10 13:15:26   3.00   46.3  100.0   50.0   42
05/27/10 13:15:27   3.00   46.3  100.0   50.0   42
05/27/10 13:15:28   3.00   46.3  100.0   50.0   42
05/27/10 13:15:29   3.00   46.3  100.0   50.0   42
05/27/10 13:15:30   3.00   46.4  100.0   50.0   42
05/27/10 13:15:31   3.00   46.3  100.0   50.0   42
05/27/10 13:15:32   3.00   46.3  100.0   50.0   42
05/27/10 13:15:33   3.00   46.3  100.0   50.0   42
05/27/10 13:15:34   3.00   46.3  100.0   50.0   42
05/27/10 13:15:35   3.00   46.3  100.0   50.0   42
05/27/10 13:15:36   3.00   46.3  100.0   50.0   42
05/27/10 13:15:37   3.00   46.3  100.0   50.0   42
05/27/10 13:15:38   3.00   46.3  100.0   50.0   42
05/27/10 13:15:39   3.00   46.3  100.0   50.0   42
05/27/10 13:15:40   3.00   46.3  100.0   50.0   42
05/27/10 13:15:41   3.00   46.3  100.0   50.0   42
05/27/10 13:15:42   3.00   46.3  100.0   50.0   42
05/27/10 13:15:43   3.00   46.3  100.0   50.0   42
05/27/10 13:15:44   3.00   46.3  100.0   50.0   42
05/27/10 13:15:45   3.00   46.3  100.0   50.0   42
05/27/10 13:15:46   3.00   46.3  100.0   50.0   42
05/27/10 13:15:47   3.00   46.3  100.0   50.0   42
05/27/10 13:15:48   3.00   46.3  100.0   50.0   42
05/27/10 13:15:49   3.00   46.4  100.0   50.0   42
05/27/10 13:15:50   3.00   46.4  100.0   50.0   42
05/27/10 13:15:51   3.00   46.3  100.0   50.0   42
05/27/10 13:15:52   3.00   46.3  100.0   50.0   42
05/27/10 13:15:53   3.00   46.3  100.0   50.0   42
05/27/10 13:15:54   3.00   46.3  100.0   50.0   42
05/27/10 13:15:55   3.00   46.3  100.0   50.0   42
05/27/10 13:15:56   3.00   46.3  100.0   50.0   42
05/27/10 13:15:57   3.00   46.3  100.0   50.0   42
05/27/10 13:15:58   3.00   46.4  100.0   50.0   42
05/27/10 13:15:59   3.00   46.3  100.0   50.0   42
05/27/10 13:16:00   3.00   46.3  100.0   50.0   42
05/27/10 13:16:01   3.00   46.3  100.0   50.0   42
05/27/10 13:16:02   3.00   46.3  100.0   50.0   42
05/27/10 13:16:03   3.00   46.3  100.0   50.0   42
05/27/10 13:16:04   3.00   46.3  100.0   50.0   42
05/27/10 13:16:05   3.00   46.3  100.0   50.0   42
05/27/10 13:16:06   3.00   46.3  100.0   50.0   42
05/27/10 13:16:07   3.00   46.3  100.0   50.0   43
05/27/10 13:16:08   3.00   46.3  100.0   50.0   43
05/27/10 13:16:09   3.00   46.3  100.0   50.0   43
05/27/10 13:16:10   3.00   46.3  100.0   50.0   43
05/27/10 13:16:11   3.00   46.3  100.0   50.0   43
05/27/10 13:16:12   3.00   46.3  100.0   50.0   43

 

the_scotsman: The 1647 with the 90 watt adapter is on the knife's edge of throttling. The 90 watt adapter tends to get hot as hell when used like this with possible surface temperatures of 70C or a little beyond. For that reason alone, the 130 watt adapter is a much better choice. It looks like you'll be back to doing some more free testing for Dell.

Oceanborn: Your P8600 was designed by Intel to run at full load at 2400 MHz. A 3.00 multiplier combined with 50.0% clock modulation has this CPU performing similar to a 400 MHz CPU. If the Dell tech tries to tell you that this is normal, tell him to take a hike and get his manager to call you.

Only getting 16% or less of the CPU performance you paid for is not acceptable.

 

Yep I know this is not normal
It was just to show that it takes some time to start throttling

 

I just got my 130W adapter for my 1640, and all seems well (finally) other than the system won't boot if a DP cable is connected, but neither would my friend's, and a replacement cable did not help...dunno....

I have not run ThrottleStop yet, even to log normal use. I have run HWMonitor, though, and I recall the highest anything went was about 50 degrees Celsius while on battery.

I plan on using (while plugged in, presumably) Pinnacle Studio to render HD video and also to game a little, like Unreal, or things like that. Would you expect to see throttling in any of the above scenarios?

Any other useful information I could give/things to do?

 

Hello Everyone, i have a 1640 and I have been following the thread since I notce low frame rates when playing SC II and Torchlight. I havent hade many time to make test until now but Im not really sure if the stutter in the games is caused by throttleling. To test it I used ThrottleStop my results and my computer specifications are below, while playing SCII. I could really use someones help to read the results.

Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz
16" Fullbrightness
ATI Mobility Radeon HD 4670 1 gig
500 GB Harddrive
4.00GB RAM
Broadcom NetLink (TM) Gigabit Ethernet
Intel(R) WiFi Link 5300 AGN
AC Power 90w

The PIC was taken exactly after quiting the game.

Thanks for your help

 

Yep, your log shows throttling that explains the stuttering.
Welcome.

 

I still feel like there is more going on with my computer than has been described here (clearly dell's fault, not the fault of the very helpful people that have contributed here).

I have the A14 bios and the 130W power adapter. My computer enters these states where there is a ceiling on the multiplier. In the example I'll post below, it will not go above 6x. I'm not using the GPU at all, the computer has just background tasks to start. I launch firefox and thunderbird which should momentarily peg the CPU, and you'll see the C0% go to 100% and the multiplier stay at 6x. Unfortunately, I don't have a kill a watt here at the office to see what is going on at the other end of the adapter.

Code:

  DATE     TIME    MULTI   C0%   CKMOD  CHIPM  TEMP
05/28/10 16:35:09   5.88   61.2  100.0  100.0   51
05/28/10 16:35:10   5.68   59.8  100.0  100.0   50
05/28/10 16:35:27   4.85   56.6  100.0  100.0   50
05/28/10 16:35:28   5.30   58.3  100.0  100.0   50
05/28/10 16:35:29   5.67   63.4  100.0  100.0   52
05/28/10 16:35:30   5.94   70.9  100.0  100.0   51
05/28/10 16:35:31   5.85   67.0  100.0  100.0   50
05/28/10 16:35:32   5.48   58.2  100.0  100.0   50
05/28/10 16:35:33   5.36   59.5  100.0  100.0   50
05/28/10 16:35:34   5.77   63.6  100.0  100.0   52
05/28/10 16:35:35   5.66   56.2  100.0  100.0   51
05/28/10 16:35:36   5.52   61.2  100.0  100.0   53
05/28/10 16:35:37   5.96   65.6  100.0  100.0   52
05/28/10 16:35:38   5.69   62.4  100.0  100.0   51
05/28/10 16:35:39   4.60   52.4  100.0  100.0   50
05/28/10 16:35:40   4.41   54.6  100.0  100.0   50
05/28/10 16:35:41   4.69   56.6  100.0  100.0   50
05/28/10 16:35:42   4.83   54.7  100.0  100.0   50
05/28/10 16:35:43   5.82   62.1  100.0  100.0   51 <-- thunderbird and firefox started here
05/28/10 16:35:45   6.00   88.2  100.0  100.0   54
05/28/10 16:35:45   6.00   98.7  100.0  100.0   54
05/28/10 16:35:46   6.00  100.0  100.0  100.0   55
05/28/10 16:35:48   6.00   93.8  100.0  100.0   54
05/28/10 16:35:49   6.00   75.3  100.0  100.0   53
05/28/10 16:35:50   5.93   70.3  100.0  100.0   53
05/28/10 16:35:51   6.00   75.1  100.0  100.0   54
05/28/10 16:35:52   6.00   70.6  100.0  100.0   52
05/28/10 16:35:53   6.00   65.4  100.0  100.0   52
05/28/10 16:35:54   6.00   75.9  100.0  100.0   54
05/28/10 16:35:55   6.00   69.7  100.0  100.0   53
05/28/10 16:35:56   6.00   64.5  100.0  100.0   52
05/28/10 16:35:57   5.92   62.6  100.0  100.0   54
05/28/10 16:35:58   6.00   61.2  100.0  100.0   54
05/28/10 16:35:59   5.80   63.6  100.0  100.0   51
05/28/10 16:36:00   5.66   71.6  100.0  100.0   51

If I switch from Dell Recommended settings to High Performance (which I've adjusted to set the minimum cpu to 100%), the multiplier sits at 6x

Code:

  DATE     TIME    MULTI   C0%   CKMOD  CHIPM  TEMP
05/28/10 16:36:01   5.40   61.2  100.0  100.0   52
05/28/10 16:36:02   5.92   72.4  100.0  100.0   53
05/28/10 16:36:03   5.95   66.4  100.0  100.0   51
05/28/10 16:36:04   5.58   60.7  100.0  100.0   52
05/28/10 16:36:05   5.56   59.1  100.0  100.0   51
05/28/10 16:36:06   5.75   55.6  100.0  100.0   54
05/28/10 16:36:07   6.00   64.5  100.0  100.0   52
05/28/10 16:36:08   5.80   60.1  100.0  100.0   51
05/28/10 16:36:09   5.66   61.6  100.0  100.0   51
05/28/10 16:36:10   6.00   62.9  100.0  100.0   54
05/28/10 16:36:11   5.74   57.5  100.0  100.0   50
05/28/10 16:36:12   4.88   52.5  100.0  100.0   50
05/28/10 16:36:13   4.68   54.5  100.0  100.0   50
05/28/10 16:36:14   4.86   53.8  100.0  100.0   50
05/28/10 16:36:15   5.47   60.0  100.0  100.0   50
05/28/10 16:36:16   4.77   55.6  100.0  100.0   50
05/28/10 16:36:17   4.38   54.7  100.0  100.0   50
05/28/10 16:36:18   4.48   54.1  100.0  100.0   50
05/28/10 16:36:20   4.61   54.8  100.0  100.0   50
05/28/10 16:36:21   4.45   54.0  100.0  100.0   50
05/28/10 16:36:22   4.53   54.9  100.0  100.0   50
05/28/10 16:36:23   4.50   54.4  100.0  100.0   50
05/28/10 16:36:24   4.82   58.1  100.0  100.0   50
05/28/10 16:41:27   6.00   58.7  100.0  100.0   49 <-- switch to high performance
05/28/10 16:41:28   6.00   55.2  100.0  100.0   49
05/28/10 16:41:29   6.00   56.0  100.0  100.0   50
05/28/10 16:41:30   6.00   57.5  100.0  100.0   49
05/28/10 16:41:31   6.00   57.6  100.0  100.0   49
05/28/10 16:41:32   6.00   61.7  100.0  100.0   51
05/28/10 16:41:33   6.00   44.9  100.0  100.0   49
05/28/10 16:41:34   6.00   52.6  100.0  100.0   49
05/28/10 16:41:35   6.00   49.4  100.0  100.0   49
05/28/10 16:41:36   6.00   60.0  100.0  100.0   50
05/28/10 16:41:37   6.00   49.2  100.0  100.0   49
05/28/10 16:41:38   6.00   48.1  100.0  100.0   49
05/28/10 16:41:39   6.00   52.1  100.0  100.0   49
05/28/10 16:41:40   6.00   50.8  100.0  100.0   49
05/28/10 16:41:41   6.00   49.7  100.0  100.0   49

When I set High Performance and turn throttlestop on, I get the strangest one. Note the drops to 3x in the middle:

Code:

5/28/10 16:44:16  10.28   44.6  100.0  100.0   52
05/28/10 16:44:17  10.28   44.2  100.0  100.0   49
05/28/10 16:44:18   3.01   55.5  100.0  100.0   49
05/28/10 16:44:19  10.20   40.3  100.0  100.0   49
05/28/10 16:44:20   3.00   61.0  100.0  100.0   49
05/28/10 16:44:21  10.20   48.5  100.0  100.0   49
05/28/10 16:44:22  10.28   47.8  100.0  100.0   49
05/28/10 16:44:23  10.31   36.9  100.0  100.0   49
05/28/10 16:44:24   3.00   59.1  100.0  100.0   48
05/28/10 16:44:25  10.15   46.3  100.0  100.0   50
05/28/10 16:44:26  10.28   50.9  100.0  100.0   49
05/28/10 16:44:27  10.26   40.6  100.0  100.0   50
05/28/10 16:44:28  10.23   46.1  100.0  100.0   50
05/28/10 16:44:29  10.34   45.4  100.0  100.0   51
05/28/10 16:44:30  10.37   43.1  100.0  100.0   52
05/28/10 16:44:31  10.32   38.6  100.0  100.0   51
05/28/10 16:44:32  10.29   47.3  100.0  100.0   50
05/28/10 16:44:33  10.30   47.5  100.0  100.0   50
05/28/10 16:44:34  10.26   48.9  100.0  100.0   50
05/28/10 16:44:35  10.34   35.4  100.0  100.0   50
05/28/10 16:44:36  10.30   50.9  100.0  100.0   52
05/28/10 16:44:37  10.29   47.2  100.0  100.0   51
05/28/10 16:44:38  10.32   41.8  100.0  100.0   51
05/28/10 16:44:39  10.32   42.0  100.0  100.0   52
05/28/10 16:44:40  10.29   48.0  100.0  100.0   50
05/28/10 16:44:41  10.33   53.2  100.0  100.0   50
05/28/10 16:44:42  10.29   49.3  100.0  100.0   50
05/28/10 16:44:43  10.32   47.4  100.0  100.0   51
05/28/10 16:44:44  10.29   44.6  100.0  100.0   51
05/28/10 16:44:45  10.29   51.5  100.0  100.0   51
05/28/10 16:44:46  10.30   49.6  100.0  100.0   50
05/28/10 16:44:47  10.32   38.3  100.0  100.0   50
05/28/10 16:44:48  10.30   44.7  100.0  100.0   50
05/28/10 16:44:49  10.32   44.1  100.0  100.0   49
05/28/10 16:44:49   3.00   63.6  100.0  100.0   50
05/28/10 16:44:51  10.16   37.9  100.0  100.0   50
05/28/10 16:44:52  10.31   51.5  100.0  100.0   50
05/28/10 16:44:53  10.31   49.8  100.0  100.0   51
05/28/10 16:44:54  10.31   40.8  100.0  100.0   50
05/28/10 16:44:55  10.32   38.5  100.0  100.0   49
05/28/10 16:44:56  10.30   44.4  100.0  100.0   49
05/28/10 16:44:57   3.00   55.8  100.0  100.0   49
05/28/10 16:44:58  10.32   48.6  100.0  100.0   54
05/28/10 16:44:59  10.34   32.8  100.0  100.0   49
05/28/10 16:45:00  10.30   45.5  100.0  100.0   49

 

Lucily, I haven't yet sent my old 90W adapter back to Dell. So when I return my old 1640, I'll put the 90W in with i and keep the 130W for the 1647

 

anyone think the throttling problem might be fixed by using an hd5730 instead of the 4670? or am I still gonna b screwed because of the 720QM?

 

jabrego: Your log file shows lots of chipset clock modulation, 37.5% when it should be at 100%. That kills CPU performance so your CPU is performing way slower than it should be. Your GPU-Z screen shot shows that the GPU was also throttling while gaming. The graph should be all red at a high value, not all sagged down with brief moments at a high value and mostly at the 2D value. Time to get in the Dell complaint line up like everyone else here.

Samuel613: You can see throttling in any scenario. The only thing you can do is test the applications and games that are important to you. The ThrottleStop log file keeps a close eye on the performance of these computers to see if they can live up to the advertised performance.

 

Well I got back to Dell asking about the 5300 wireless card and the 5650.

They have now offered me a 1645 (the 5300 isn't compatible with the 1647 apparently).

I have now accepted this:

1645
16" RGBLED (same as before)
i7-820
8GB RAM
256 SSD
ATI 5650
Blu-Ray drive
9 cell battery

When I configure the system on the website, it's worth over $1000 more than my original one

 

Isn't there throttling problems as well with the 1645 ?
i7-820QM is one of the fastest mobile processors though