===> The Official Studio XPS 1640 + ATi 4670 GPU Owner's Thread<===

If you are able to get things to play better let me know which tweaks you used.

 

My P8700 with 3670 has a WE of 5.4? with the lowest being the CPU.
I re-ordered with the 4670 and T9550, so it had better be better than 5.4 or I am keeping the 3670.

Here is the Deal I got along with free NBD shipping, 9 cell and a Timbuk2 HAL Backpack from my rep:






Item Number Quantity Item Description

224-5210 1 XPS 1640, Intel Core 2 Duo T9550(2.66GHz/1066Mhz FSB/6M L2 Cache)
320-7330 1 Obsidian Black High Gloss Finish with Leather XPS 1640
311-9487 1 4GB, DDR3, 1067 MHz 2 Dimm forXPS 1640
320-7329 1 16.0 inch Wide Screen 16:9 1080p FullHD RGBLED LCD W/2.0 MP, XPS 1640
330-4424 1 ATI Mobility RADEON M96XT - 1GB
341-7912 1 320GB 7200 RPM SATA Hard Drive
420-8586 1 Microsoft Windows Vista SP1 Ultimate 64-bit Edition English
330-1917 1 DELL RESOURCE DVD,BACK-UP XPS 1640
420-6576 1 DELL WELCOME,Software Dimension/Inspiron
420-9100 1 Dell Dock Consumer
463-2282 1 Dell Owners Manual installed on your system,click on icon after system set-up to access
420-6436 1 Vista, PC-Restore, Dim/Insp
420-7938 1 Dell Connect 2.1
421-0092 1 DELL-DOWNLOAD-FLAG
421-0323 1 Windows Live Search,Multiple User Interface
421-0187 1 Dell Support Center Software 64 Bit 2.0
420-9691 1 DataSafe Local BackUp 2.0 Basic
430-2600 1 Integrated 10/100 Network Card
410-1883 1 ADOBE READER 9.0 MULTI- LANGUAGE
313-7056 1 BluRay Combo Drive
420-9850 1 Roxio 10.2 DE
420-9681 1 PowerDVD DX 8.1 Bluray Playback, True Theatre High Definition
313-4783 1 Integrated High Definition Audio 2.2
430-3580 1 Intel WiFi Link 5300 802.11AGNHalf Mini Card w/ My WiFi
461-8389 1 No Virus Protection Requested
312-0811 1 56 WHr 6-cell Lithium Ion P Primary Battery, for XPS 1640
421-0304 1 Microsoft Works 9.0, English For Inspiron
993-3498 1 Dell Hardware Warranty PlusOnsite Service, Extended Year(s)
993-3497 1 Dell Hardware Warranty PlusOnsite Service, Initial Year
992-1212 1 Third Party At Home Service with Nights and Week ends, 24x7 Technical Support, 2 Year Extended
992-4460 1 Third Party At HomeService with Nights and Weekends, 24x7 Technical Support,Initial Year
950-3339 1 3 Year Limited Warranty
980-5877 1 CompleteCare Accidental DamageProtection, Inspiron, 3 Year
412-0358 1 Soft Contracts - Consumer Complete Care
420-8878 1 Software, Soft Contracts Dell In-Home
960-3652 1 Warranty Support,2 Year Extended
960-8710 1 Warranty Support,Initial Year
988-7707 1 2GB DATASAFE ONLINE 1.1 FOR SDO/DIM/INS/XPS
988-0099 1 To activate your online backupaccount, go to Start, Programs, DataSafe Online
420-9518 1 DATASAFE ONLINE 1.1 2GB FOR DIM/INS/XPS
430-3206 1 Dell Wireless 370 Bluetooth Internal (2.0+Enhanced Data Rate)
320-7618 1 Premium HD WLED Display Obsidian Black, Leather 2.0 MP Webcam
420-8223 1 Dell Video Chat
420-9699 1 Facial Recognition Sensible Vision
421-0464 1 Dell Webcam,1.2
310-8628 1 You have chosen a Windows Vista Premium System
330-5122 1 Intel Centrino 2 Label
420-9800 1 Dell Remote Access free basic to access your PCs from outside your home
993-1919 1 Dell Remote Access, free basic service - access your PCs and files from outside your home
* -DISCOUNT/COUPON APPLIED
Subtotal: $1,604.89
Shipping and Handling: $0.00
Sales Tax: $128.41
Total: $1,733.30

 

WHAT THE HELL? I've been struggling to cancel my order for 4 hours.. and they continue to refuse!

 

^^ damn that sucks.

 

Why are they refusing and why are you canceling it? Usually if it hasn't shipped, they cancel upon request. In fact I think it's part of their policy, they HAVE to cancel.

 

If it helps, I called the Automated Order Status line (1-800-433-9014) and then got directed to a rep.

 

They say "its in production" so no. And I'm like I know you can cancel it and then they start. I'm cancelling so I can get 4670

 

Ask to speak to their supervisor, they MUST cancel. There's no ifs or buts about it. Threaten to file a charge back on your card and that you are recording the conversation.

 

I've spoken to their supervisor, I contacted Andy Esparza Senior VP of human resources yesterday, and he told me to send him the order number. Then I emailed michael Dell and while he didn't reply a team of Customer Resolutions (Thanks Cin) emailed me back. They're calling tomorrow.

 

It had the P8600.

 

My P8700, 3670, 320G 7200, 4GB RAM

3dmark06 =4464

So if some gets the 4670 with the T9550 and 320 7200, 4GB RAM I would like to know their WE and 06 scores.

 

Mine will have what you want, though itll have the 500gb 7200rpm. same everything else though. Will post. End of this week or early next when I get it.

 

lol you e-mailed Michael Dell. Nice.

 

Call and ask for the Sales Resolution Team. When they ask why say you were speaking to someone there already and they told you to call back and ask for their team. I had so many issues with my first 1640 and none were resolved until I spoke to them. They were based in California and spoke English, for the most part, as a first language.

 

Hey guys whatsup, I spent all morning reading the the 22 pages lol. I'm going to order an xps 16 next week and so all your posts have been really helpful.

First question is does anyone know if the p9550 is going to be offered for the xps16? i know its you can get it for the xps13.

Second question. You guys were talking about using some coupon, is it available for everyone, and if so is it more savings than the student discount.

Is it easy to get free shipping if I talk to a rep? and I also would want the student discount

And I thought you guys would like this, i found a 3.06Ghz studio xps on the uk website. if you type it in on google you find it, but not through the regular site lol. http://search.dell.co.uk/1/3/core-2-t9900-notebook

 

My tracking still shows that Dell hasn't handed off the package to FedEx yet:

Anticipated ship date

Jul 8, 2009

Estimated delivery

Jul 10, 2009

Destination

, FL

Shipment Facts
Help
Service type
Home Delivery-Indirect Signature Required

Weight
12.0 lbs/5.4 kg

Reference
xxxxxxxxx

Shipment ID
xxxxxxxxx

Status
Pieces
Date/Time
Status

Shipment Travel History
Help
Select time zone:
Others:
Select time format:
12H
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All shipment travel activity is displayed in local time for the location
To display the shipment travel activity in local time of the scan, please select "Local Scan Time" time zone option.
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Date/Time
Activity
Location
Details
Jul 8, 2009 6:55 AM
Shipment information sent to FedEx



W_TF? It's supposed to get here by tomorrow although the FedEx customer support told me they deliver on Saturday as well. She theorized that Dell is using it's own courier to get the package in or near Florida and then they'll probably hand it off to FedEx for delivery. Right now all FedEx has is electronic shipping information..strange.

 

The link on the first page was for a $504 discount. The EPP deals almost always can do better, especially if you go through an agent. I had my EPP rep waive my shipping charges after asking her to match Dell Home's service (which includes free shipping). Dell is mysterious when it comes to CPU upgrades.

 

I guess no one else had gone for the T9800, should've gone for the T9550..

 

Fedex is wrong about Dell using a carrier to bring it to FL. If your on the east cost, all orders are sent out of Nashville at ECFC.

I wouldn't worry too much because I have seen plenty of packages just show up at my door from FedEx even though the tracking never updated.

 

so.. finally the 4670 option is available for puerto rico.

however...

the first time i bought the laptop with the 3670, it all came up to $2,800 , with ssd included, 3 year complete care and the T9800 , 2.93 ghz processor. this included taxes and shipping.

Now.. Dell PR is not offering the t9800, the fastest processor they offer is the P8600, 2.40 ghz, are charging $400 extra for the 4670, do not include the windows 7 upgrade, nor an option to buy the 9 cell battery, and it totals $2,895.00 **Without** taxes or Shipping and handling included, which should add more or less $300.00 extra.

so now im really confused.... paying 3k for a pc that has a worse processor than i paid for in the past...without the windows 7 upgrade or the 9 cell battery....and i mean i just configured the same laptop on Dell USA and the difference is as follows:

Dell USA = $2,263.00
Dell PR = $2,895.00 + taxes and shipping

so right now... i dont know if im gonna pull the plug on it =/ . i really think dells complete care extended warranty is the best, but all i keep thinking is that for this kind of money i can probably get something better.

or maybe i should just wait some more. dunno. im pretty dissappointed over it =/.

what do u guys think ?

 

That's a pretty high price, I paid $1586.20 for mine (got the $29 shipping charge waived). So you would nearly be paying double what I did. Maybe instead of 3 years warrant + CC, try 2 years? And go for a standard 320 gb drive instead of SSD. P8600 is good enough though.

 

Call maybe see if they cant do better?

 

yeah i guess ill call later today. geez. Anything you want to buy from PR you pretty much get the finger from most companies =( . i just cant believe the price difference is so high, plus the fact that they just eliminate options out of nowhere. at that price, im just thinking its not worth it. Its a great pc but not $3,000 dollars great.

 

Would the HD4670 be able to play upcoming games such as Modern Warfare 2 and Diablo 3 on good resolutions?

 

Joker for what it's worth. When I received my M17x, I had the same issue, it was not till the day I was going to receive it that all the info all of a sudden showed up on Fed Ex. I think that happens alot when something ships ground. Your XPS is shipping ground right?

 

yeah, it was $504, now its only $404 discount.
and unfortunately i just found out that i can't participate in Dell EPP, so this seems to be the best offer for me right now, and it seems i've already missed $100 from this.. now with this, my config would cost around $1700 (total, after taxes), and this doesn't even have blu-ray drive..
but it's still much better deal, than the standard deals right now, so i have a feeling i should go for it, or i would miss this one too..

 

Victory is sweet! Just need to wait till my cancelling dude gets back to his desk, and he cancels my order and I already have my deal from a sales rep ready! $1391 tax included! 2.4 GHz, 320 GB 7200 RPM, 4670, 4Gb ram, RGBLED screen, oh and just noticed $50 promo card Happy

 

is this a special deal or where did u get that? it sound really nice.
with the $404 off deal, my total price would be around $1700 with pretty much the same config, it's weird..

 

?? With the same config and the 404 off it would be 100 more dollars and then tax
I got it because the rep felt bad that I'd been trying so hard on the cancellation

 

Yep it's going through FedEx Ground Home Delivery service. I really hope it does show up tomorrow. I'm also getting my new TV tomorrow so it should be a good day (as long as my plasma panel isn't cracked!)

 

yeah, 100 more dollars and then the tax, which is like 120 dollars, this is already $220 cheaper, than this $404-off deal. the further 80 dollars for me is the additional battery i guess, but if u don't count that it's still $220 cheaper, which means, its like a $600-700 off which is really unusual, too bad i can't get a deal like this, now i would be happy with the $504 deal which is gone.

 

Hahaha.. are we even going to see you on here tomorrow then? Let us know those 4670 scores as soon as you can!

 

for the people who already have their new SXPS, did it actually take as long as Dell said it would to get to your house? Because I figure they must put some kind of padding in the estimate so people don't get pissed if it shows up late, right? So can I expect it maybe a few days before the estimated time of delivery?

 

I don't think so, until you receive a shipping notification there is no way of knowing how accurate their expected delivery date will prove to be. I haven't heard boo from Dell since my 6/26 order and so I'm doubting if my expected delivery date of 7/16 will be honored.

 

Haha..I'll try to be on to at least report if I got it or not. I might have a doctor's appointment tomorrow as well so if I don't show up then I'll definitely report something on Saturday.

The Dell order status page is showing this now:

Shipping Method: 3-5 Business Days
Shipped Date: 7/8/2009
Estimated Delivery Date: 7/11/2009 (updated)
Carrier: FEDEX GROUND


So I may not even end up getting the laptop until Saturday or later.

 

I managed to pull up the service tag for my new SXPS 16. If anyone is curious, here is what the parts list looks like:

System Type: Studio XPS Laptop 1640
Ship Date: 7/8/2009
Dell IBU: Americas
Quantity Parts # Part Description
1 J174K PROCESSOR..., P8700, 2.53, 3MB, CPEN, 25W, R0
1 U943P TECHNICAL SHEET..., DRIVER DOWNLOAD, ENGLAND/ENGLISH...
0 01323 INFORMATION..., NO ITEM
1 T538D KIT..., DOCUMENTATION..., BINDER..., ENGLAND/ENGLISH..., 1640, DELL AMERICAS ORGANIZATION...
1 FX429 CORD..., Power, 125V, 2.5A, 1M, C5 E, United States
1 R266D Keyboard, 86, United States England/english, Xps Liteweight Single Pointing Backlit
1 CM889 Adapter, Alternating Current 90W, Flexible, 3P, World Wide M09
1 X836K TECHNICAL SHEET..., SOFTWARE..., FI-BACKUP-WEBSITE, ENGLAND/ENGLISH...
1 X041H ASSEMBLY..., DVDRW/BD-ROM, M1640, HITACHI LG DATA STORAGE...
1 KW374 Card (circuit), Network, Half Mini-card, 5300
4 2864D Screw, M3X3, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
2 H299F Dual In-Line Memory Module, 2GB1067MHZ, 256X64, 8K, 200
1 N530F Hard Drive, 320GB, Free Fall Sensor, 9.5, 7.2K, Seagate Casey
1 N172H KIT..., Software, VHP64SP1, Digital Video Disk Drive, Multiple, 5
1 J934G Assembly, Liquid Crystal Display, 16, Full High Definition, RED/GREEN/BLUE..., Black
1 M960G Card, Wireless, Bluetooth, 370 Latin, 5DB, No Bios
1 R720C Battery, Primary, 56WHR, Vmware 6Core Processor, Lithium Panasonic
1 Y536R ASSEMBLY..., BASE (ASSEMBLY OR GROUP)..., DISCRETE..., 1640, MLK1
1 HPT6P ASSEMBLY..., HEATSINK..., NOTEBOOK..., DISCRETE..., 1640MLK1

 

Still loving mine but havent had a chance to play..
Rendered a scene in maya and compared it to my q6600 quad core. 4gig win 7 machine with 8800gt.

q6600: 1:08
xps16: 1:13




hmmm 5 second not that bad over 1 minute render..

gonna grab latest Batman and incredibles on bluray and see how they look.
its awesome...
rob

 

Those are some pretty good numbers given the fact that the xps 16 chip is only dual core. If you get a chance, can you post some pictures? I'd really like to see what the vents look like and if Dell altered the design at all. Once I get mine hopefully tomorrow or Saturday, I'm going to open it up and see if they changed the cooling system at all. I'll of course supply photos.

 

I would just like to know what the WE score for Gaming Graphics is with the 4670, Not the overall score just this area. And also does it still have the IR sensor in the front?

 

robstahl: i think, rendering an image requires pretty much only cpu and ram, so u would get similar results even with an integrated intel graphics card.

 

GOOD NEWS! FedEx magically updated just now:

On Schedule

Arrived at FedEx location
ORLANDO, FL

Shipment Dates

Ship date

Jul 8, 2009

Estimated delivery

Jul 10, 2009

Destination

, FL



Looks like I'm set to receive my SXPS 16 AND Pioneer Kuro tomorrow! Holy I feel like it's Christmas/Hannukah/Kwanza/Eid!!!

 

5150Joker: sweet, i'm looking forward to see the first photos of the new laptop-inside

 

Can anyone post the parts list for the old SXPS 1640 with 3670 GPU for comparison?

 

Glad to hear it! I don't know why Fed-Ex ground takes so long to update. Have fun with your new toys tomorrow!


Edit: Joker, btw... what wireless card did you end up getting? The ultimate 5300 or the regular Wlan. Did anyone ever figure out the difference?

 

I got the 5300 WLAN card but my invoice lists it as the half mini card. It's definitely not the Ultimate N but I really have no idea what the difference would be between them.

 

Thanks Joker. Does anyone on the forums know the difference between the regular WLAN 5300 and the ultimate N 5300? I am thinking the ultimate N is the new revision of the 5300 but I could be wrong.

 

The wait is killin me joker. Ill have mine at best next wed.

 

I guess both are pretty much the same, except that they're of different form factors - mini and half-mini cards. Also, the Ultimate 5300 comes with My WiFi, which is a software that allows you to connect upto 8 devices to your laptop...

 

Thanks avpro. I just wanted to make sure that one was not better than the other.

 

I can imagine, the only reason I've been able to stay patient is because I've had this HP DV7 to tide me over. It's very close in performance to the SXPS 16 and feature wise it's not far off either. I'll be selling off the HP once the Dell arrives though. Tomorrow is going to be a busy day for me. Gotta unpack the new tv, test it and then sign off. Put together a new TV stand I purchased, wire all that crap together and then start putting the plasma into burn in mode. Once the laptop arrives, I plan to wipe Vista off it and go straight to Windows 7 and that's going to eat up most of the day. I will try to take pictures of the laptop and report on it's temps before I switch it over to Windows 7 so you guys at least have something to keep you entertained I may even throw in a video for $19.99!