CPU Whine on M1330

You may get lucky and it may clear itself; this has happened on some systems that Im aware of.

The sound is affected by different parts of the computer and relates to the power consumption. With one hard drive on mine, the sound was totally different than the other.

Conversely...unplugged its gone, plugged its back.

 

Hey Murdoc, thanks for posting that information... one question though; that last sentence confused me... what i understood is that when doing the exchange you can only have the both your system and the replacement system in your possession for 30 days, then you must send which ever you don't want. No? Did i get it right?

 

hmm well I've never asked how long i can keep the replacement system for (I will get back to you on that after I email my rep) but yes you must send back 1 eventually or else they will charge you.

 

Read the full content of this Article: http://www.dev.notebookreview.com/news/asus-transformer-p1801-marries-windows-8-and-android-in-one-large-futuristic-whole/

 

Zetto, regarding your post on having no whine on full brightness this isn't happening to me. I'm working at night again and the whine is going on as I type this but there's no effect on level of brightness.

 

yeah, like I said this happened after the system was assembled... Not sure if it was right away, since I was busy testing the system, and the fan was screaming like crazy (if you wanna hear how loud the 1330 fan can get, run Dell diagnostics ), so I'm not sure exactly when it started. I think it might be some poor cable connection or something... But it's pretty plain obvious, the higher the brightness, the less whine I hear.. go figure

 

There are several fixes u can try for the cpu whine noise guys. I had the same problem and i tried two things that worked

1.IF u plug in a USB device, does your cpu whine? mine stops whining

2. U can use rmclock to disable c4 state--This actually removes the whine morse code noise completely.
http://forum.notebookreview.com/showthread.php?t=138778&page=2&highlight=s96s+owners
end of the page my settings....

 

Gonna remind all of the poll on this page:

http://forum.notebookreview.com/showthread.php?t=153905

Can I ask anyone who has not done so to complete it. It can be a very useful tool for your later dealings with XPS Support on issues.

At present, only 1 in 5 systems is arriving without issues and only half do not have a squeal to them.

Thanks again.

 

flamenko: not sure if you would be interested but if I put a bug tracker on the system tracker with an explanation of the known solution, would you perhaps be intersted in moderating it?

 

Oh no, big problem for me because I am using my notebook in quiet class, my current notebook sometimes whine and it attracts lots of attention from the students who sit around me.

Another reason to make me search for another notebook instead of m1330... What a dilemma.

 

Jtromans...

I would do that without a problem...just let me know how I can help.

 

I'll write the code when I get in this evening (4 hours time) and i'll pm you

 

It's really just "luck" because a lot of other notebooks also have this problem... it doesn't matter what manufacture it is.

 

ok I finally got the answer to your question. You can only have the replacement system and your system for 15 days before you must send 1 complete system back. However, you have the first 30 days (after your laptop arrives) to request for a system exchange.

 

I thought that some people are able to eliminate the whine when running it without it plugged into the wall. So possibly it wont make that sound while in a classroom.

 

In my experience, most systems dont whine while unplugged.

 

I'm starting to think we are all talking about different problems. Maybe there are several different types of buzzing/whine sounds that can happen. Because a lot of people seem to have different symptoms.

For example, I do not hear anything when my system is shutdown, but there have been reports of sound coming from the battery area while shut down. Also my noises get a lot louder when on battery, and quieter while on direct power.

I am wondering if people are having different problems, and just assume that it's the CPU whine problem?

 

oOo, thanks a lot Murdoc. I'm going to think about doing this then before my 30 days are up.


and Zetto, i just noticed that i hear a noise too when i lower my brightness. It seems to me like it amplifies the cpu whine or something. Right now i don't hear much of a whine unless i put my ear to the underside (i have brightness all the way and am charging), but when i lower the brightness this hum noise is created (which sounded to me to be different from the cpu whine; a slightly lower pitch), and it sounded to be coming from somewhere near the screen instead of the underside. So when i put my ear to the screen i found the hum was in tandem with the whine (and when i lowered and raised the brightness i can hear the hum--coming from the screen area--get louder and lower). Conversely, when i put my ear to the underside of the notebook and then lowered and raised the brightness the whine did not get lower or louder from there... interesting. This hum is kind of low though and not really annoying (at least for now.. i'm going to test it whenever my cpu whine gets loud again).

 

it's possible since the components are so tightly packed together. However, my symptoms seems to be closer to your symptoms than the other ones described. I don't hear any whine coming from battery during shut down. It stays pretty consistant until my laptop switches off completely. It is louder for me when I run on battery mode than A/C adapter. For A/C Adapter, the w hine level is reduce significantly and sometimes even inaudible so...

Maybe for the other people it could be wireless card interference perhaps? I'm just making random guesses here. I hope that my new system would be better built and have this noise eliminated. I haven't gotten my tracking number yet so it must be in build stage still.

 

flamenko your problem is reversed, peoples systems here whine when unplugged, but it makes no sound when plugged in. So for you, a replacement would work, for us, the only explanation is Intels C4 state

my cpu whine is pretty damn annoying, i'm getting sick of it. i'm using my laptop less and less because of this noise.

I bought it from my university store, who themselves bought in bulk from Dell. I'm afraid I won't be able to chime in on the warranty. I don't have a Dell account, so who will they charge for the replacement? My school?

This is really confusing, THis is the price I pay to save half a g.

 

on my m1210
when unplug the sound diminishes and gets louder when plugged in
also turning off the wireless switch on the side the sound disappears completely.
using the rmclock software works as well.

 

just got my m1330, and the whine is really annoying me. what are the ways so far to stop it?

 

is there any disadvantages for doing this?

 

Yes you will lose performance by disabling the "Dynamic Acceleration" and you will lose battery life and gain heat by disabling speed step.

On a side note, I just installed Suse Linux Beta and the CPU whine is gone. This might mean that Suse is not doing the speed stepping on the CPU properly, but I am hoping it is just gone. If it's true there is yet another reason to move to Linux.

 

Ok, so I've come to recognize that my whine is louder when the NB is unplugged. When it's plugged in and charging it is barely even noticeable (i have yet to notice the loudness when its plugged in and fully charge).

Now with regard to the vista power options (when running on battery):
-On 'high performance' is when it is loudest and highest pitched. It further becomes a tiny bit louder when i dim the screen (as if amplified by a the hum that i mentioned earlier); the change in loudness of the whine isn't so noticeable though because it's already quite loud.
-On 'power saver' the whine is still noticeable but not as bad as when on high. When i lower the brightness the noise does get louder and the change is more noticeable than when i do this on 'high performance'.
-I don't ever used 'balanced,' but the whine loudness seems to be pretty similar to 'high performance', just maybe a bit better.

That's all for now

 

mine was delievered on 8/8 but I just got my hands on it today...:confused2: my ESD was 9/10 so I though I'd be off to university by then and changed the shipping address to my dad's place..so...

anyways...the whine isn't that bad on my m1330...I can't hear anything unless I put my ear like 3cm close to the ..CPU or whatever..it doesn't bother me much...

although I do see some of those "teeth"...and some pieces just don't "get along" too well...but overall it's good

 

maybe the sound wears off after intensive use

 

I can't seem to pinpoint the whine on my m1330. It sometimes whines when it is plugged in, it sometimes whines when it is not plugged into the outlet. I haven't been able to narrow it down.

 

It's very strange. Because last night I had decided not to return it. Because I loaded Linux on it and the sound was very quiet and I thought "I can live with that."

Today at work however I booted straight from the battery into Linux and the whine was as loud as ever. When I say loud I mean I can hear it from several feet away with air conditioners running, and two other computers etc. This was when I posted that I was going to return mine.

Then this afternoon after letting the system sit there in Windows making noise, I rebooted into Linux again and the sound was gone!

As you said it is very hard to pin down when the sound happens, and where it is coming from.

 

My m1330 has the whine too... sob

 

I am chatting with XPS support right now. Maybe they can help me. ;(

To be honest I would rather have a guy come out and try to fix it. I do not want a replacement system that has a CMO screen, build issues, and all kinds of other problems. ;(

Sigh I hate having to make decisions all the time.

 

I think I know what you guys are talking about, because if I stick my ear towards the bottom right corner of the laptop, I can hear it faintly, like morse code as someone mentioned. However, at sitting distance, I can't hear it. I can't hear it at all when it's plugged in. I'll let you know if changing power settings changes anything.

 

That's what I am hearing, just really loud. I was just chatting with tech support. I had the music playing on my main system and I could hear it.

Ok I spoke with XPS Support, he watched the YouTube video (atleast he said he did) and after all that his solution was "return it." That was it. I think there are two possibilities. 1. He was an ass hole and just wanted me out of his hair, or 2. He knows about the problem, knows there is no fix, and is being honest.

I think that all systems have this noise, just at different levels of volume.

Anyway, I asked him to mark my record that the machine is defective and I want a full refund. Then I think I am going to return it and get my money back.

Like I said before this was an expensive toy for me, so I want it to be perfect. And with this noise it is far from perfect.

Here is some excerpts from that chat log for your pleasure:

 

Monkey, I didn't quite get it, are getting a replacement or not?

 

That's why it was funny. I was like I want a refund, then at the end he said "don't worry we will fix it."

But yes I am getting a refund. I do not want to mess around with shipping multiple systems to and from Dell with zero guarantee that the problem will be fixed. Basically I do not want to be Flamenko a year from now still trying to get a perfect system.

The thing that tipped the scales for me, is that no companies are even acknowledging that the problem even exists. It has been around for years and they keep just acting like I am the first person to ever report the problem. That is why I am not confident they can fix it.

Also, if they sent a replacement with a CMO screen and all kinds of other crap wrong I would be even more un-happy.

So for now I am going to return it. Maybe if the problem is acknowledged in the future, and fixed I will buy one then. But for now I don't want to deal with it.

EDIT:
BTW I did a survey at work and 3 people at work could hear the noise, 2 could not. At home my parents can not hear it, but I can hear if from one room away.

So when people say they got a perfect system with no noise, I wonder how many of them just can not hear it.

 

I know.. Most of my batchmates can't hear it, at home only my sister can hear it, except me. Guess the noise diminishing is just me getting old .

 

well pogiboy in another thread said that, after switching the screens on his replacement system that the whine went away. .. so i guess there is a possibility of owning a m1330 that does not whine.
I ordered an exchange system, but I'm not getting my hopes too high because, it'll probably be the same and high hopes would just make it worse... besides i'm pretty happy with my laptop currently.

 

Have you guys tried RM Clock, there is a huge thread HERE with a plethora of success stories for a multitude of different laptops.

 

RM Clock has its own disadvantages

 

Can you elaborate?, I have looked through all the settings and if you set it up right I can't see any major disadvantages.

 

We have and it simply doesn't work on M1330.

 

Lol.. that's true.. So what are you going to do while being laptopless? Are you going to buy another brand? What systems do you have in mind to replace M1330? So far I'm trying to give dell a second chance before I actually file a refund. I'm thinking of Asus W7J as backup system at the moment.

 

i have the same problem as the last poster here, the page with the most important setting is greyed out

 

oh well, worth a try

 

It basically stops your CPU going to sleep, so it raises your power consumption and heat.

Also, we should not have to run a 3rd party app for our computers to run properly.

I was thinking of just getting a reg macbook. I really liked the 13.3 in screen size. So I would want something in that form factor again.

But this was my first laptop, so I did fine for years without one. I am not in a big rush to get another.

 

Losing a bit of battery life and a bit more heat aren't of any concern. As for going to a mac you reslise they suffer from the same thing, even the newer models.

 

That's the first time I hear this... Besides, it may not that little

 

Well as for battery life it is typically around 5-15% loss depending on how it is setup. And heat, well I live in Australia, in a rather hot part of it as well, a little more heat really isn't an issue. After seeing how hot some of the laptops get at work and don't miss a beat, it is something that really doesn't concern me.

Having said that I setup about 3 new laptops a week for university staff. They are generally Toshiba's or Acers, now all coming with core 2 duo's.
Now I don't know if these just aren't affected but I have never heard this whine. I hear high pitched sounds coming out of my desktop on a regular basis and it hasn't bothered me before so I think I will be just fine.

 

after the drama that I went through to receive my M1330, it will be hard to give my notebook up. I am on battery now and the CPU whine is not excessive.

 

Well, in that case it ur personal preference that u don't care about a 5-15% drop in battery life and higher temps, the majority of 1330 users ARE concerned about such things.