Getting a new motherboard; any way to upgrade to 5730?

I have a flaky SD card reader, so Dell's going to send someone out to replace my mother board. Since they're already going that far, is there any way to get them to drop in one with the 5730 on it instead of the 4670? Can you pay for such an upgrade? If not, maybe bribe the technician?

 

same question....

 

You wont be able to get them promise you one, but you can get one anyway... it really depends what they have in stock at the moment. Also keep in mind that most of the mobo replacements are coming as certified refurbished.

 

I got mine replaced a few weeks ago...I asked about the 5730, but the representative seemed pretty adamant that I was only going to get the 4670, lol.

Give it a few more months/a year. Soon, they won't have any of the 4670 left and then when your motherboard breaks, they'll get you a 5730.

Technically, it isn't fair for us to get an upgrade like this (as far as the warranty is concerned) when our original part is still available. But not for too long, I don't think...

 

wont it be other way around ?? as more 4670 are going to be returned... cause we all want to do away with it... dell will never run out of 4670 to refurbish.

 

But, they stopped buying 4670's a while ago (at least for the 1645's 989-pin motherboard).

They can only have so many good refurbished ones left from the ones people had replaced. A working system returned with a 4670 probably won't be stripped down to its parts, but sold at like their Outlet store. I guess it just depends on the demand of the parts inside, though...

~Ibrahim~

 

we can only hope. im pretty sure they still have 3670 cards still.

 

My mother went a couple of weeks ago and they sent a 3670. I asked the guy for a 4670 motherboard he said sure he put it threw and i still got a 3670.....

 

Shiz, I just realized that the SXPS 1645 and the SXPS 1647 probably have the same motherboard. That's also a reason why 1647 guys can't have switchable graphics...

So, right. That probably delays the 5730 until basically forever. Dell is still, then, buying the 4670 motherboard and will certainly have spares for a while.

~Ibrahim~

 

Actually no, @ikjadoon.

The i5s and i7-620M (Arrandale) run the HM55 chipset, that drives the 1647. The 1645s however run the PM55 chipset, that drives the quad core i7s (Clarksdale). Both therefore have completely different motherboards, which also explains why there are different BIOS revisions for 1645s and 1647s.

Anyway, I wanted to have the exact same thing done as the original poster - wanted to go from 4670 to 5730. Talked to tech support, guy saw I had a sad history with the 4670 (3 mobo replacements, 4 heatsinks!), and said its possible to have the mobo replaced with the 5730 one - he'd talk the the supervisor about it.

Next day, supervisor calls and says they're replacing my laptop with a 1645 with the 5730 and Win7 Ultimate upgrades

Anyway, my point is, you probably can swing it if you have a long-ish service history. If your laptop is working perfectly - well, you can keep praying that is suddenly starts to misbehave ;-)

PS- Where the hell are you from @maxh? Bribe the technician? Here in India, everyone is bribe-able. Except perhaps the Dell tech guy, hehe

Well, I getses my new laptop tomorrow

 

@mrhohoha

Oh, crap, that's true. I just saw the Wikipedia page on the i5's and saw that they were available in the 989-pin form, too (which is what the i7-quads use). I just assumed Dell would reuse the motherboard for efficiency reasons, but I forgot about the chipset.

Congrats on the upgrade, BTW. Do share any changes you feel!

~Ibrahim~

 

Are you sure? I remember this being discussed awhile ago now and people raising this topic with Dell also as they couldn't use switchable graphics.

It's easy enough to check if you have 1647. add: Dell drivers site doesn't list HM55 chipset for 1647.

 

I will talk to dell soon to try to get the 5730. After 2 replacements i still throttle when playing l4d2 and bc2.Even the technician told me to try to get a replacement.

 

@error-id10t

Yeah, I'm sure. Ask any 1647 user to run a sysinfo program like Speccy or Everest. Southbridge is PM55 on the 1645 and HM55 on 1647.

 

I found the thread I was thinking.

http://forum.notebookreview.com/del...o-xps-1647-pm55-hm55-switchable-graphics.html

Maybe it's changed? I'm just curious as getting a 5730 for 1645 is a hell of a lot harder if they do indeed have different chipsets and where do the owners get their chipset drivers as Dell don't have any for HM55 on 1647 (I know you CAN grab them from Intel but that's not the same as Dell providing drivers for their systems).

 

error-id10t is correct. The 1645 and 1647 both use PM55. I just ran CPU-Z on my 1647 and it says I have PM55. Maybe things have changed with the new video cards, but I doubt it. Be sure to check yours when you get it and let us know what you find out.

 

I stand corrected.
On the thread that error-id10t pointed out, even though it said that Dell says that 1645 (Core i7s quad) come with PM55 and 1647 (i5s) with HM55, like the thread points out, its actually Dell misinforming us. My information was actually based on that same Dell page, which turns out to be false information.

 

Hey mrhohoha, I am from India too... Have had a lomg history of replacements with DELL...
I inistially got a 1640 from US - overheated, throttled and so on.. Got it replaced with a 1645 about 2 months back with a 4670 (and i7 720 QC pro) having total cover and blah blah extras ...

Anyways, this one too heats up like a brick-hearth. I got a heat sink change 2 weeks back but to no avail, it is worse now...

I am trying to get the new 5730 based system as I have heard the heating and voltage consumption is much less...

I have mailed the DELL rep looking over my case here in India. Anyways, should I push for a whole piece replacement (1645 replacement with 5730) or a MoBo replacement with the new GPU?

I am asking this because I don't know if the 5730 mobo has any other changes too and would be in/compatible with my earlier 4670 parts (chassis etc)..

My case is already running at an escalated level so do let me know,

CK

P.S. cheers for ur replacement man!