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    NVIDIA Settlement- Defective GPUs

    Discussion in 'Dell XPS and Studio XPS' started by nk290, Sep 29, 2010.

  1. alkeras

    alkeras Newbie

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    After sending my system back 3 times, it is finally working. First 2 times I got it back, the replaced video card died within 24 hours. Man it was a pain getting them to take it back, had to patiently go through each line of questioning about 15 times to finally get someone who would listen and understand that I was returned a broken laptop.
     
    alkeras, Dec 25, 2011
    #101
  2. Heat6jones

    Heat6jones Newbie

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    Is it still possible to take advantage of this? I have an E1705 that I purchased in 2006 that has had graphics card issues for years now. It's finally become so bad that the laptop isn't usable. The card inside the laptop is a GeForce Go 7800. The warranty on the E1705 would've expired ages ago since I never extended it.

    The nvidiasettlement website is down as is the phone number for it. Dell makes it sound as though this settlement only offered an additional kind year to the warranty.

    This isn't my primary laptop anymore and I mad sure my current laptop was not a Dell and didn't have an nvidia card. Still, if possible I'd like to fix thie now useless e1705.
     
    Heat6jones, Feb 1, 2013
    #102
  3. smellon

    smellon Notebook Evangelist

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    I also have the same issue with an xpsm1530. Is there a good way to get it fixed or replaced? It has died before and been serviced by Dell but is no longer under warranty.
     
    smellon, Feb 3, 2013
    #103
  4. SylvianDark

    SylvianDark Notebook Enthusiast

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    I've researched the issue a bit more and as far as I can tell it is impossible to contact Dell without paying them for the call. Not sure how else I can approach the issue.
     
    SylvianDark, Feb 5, 2013
    #104
  5. billcsho

    billcsho Notebook Deity

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    I had been worried about my Vostro 1400 with this nVidia GPU since the issue was reported. But I was denied for the settlement as I had no symptom with it. Now after 5.5 years, it is still working fine. It did BOSD a few times when it need to perform some video intensive task and I was hesitate to install Windows7 on it. But again, it has been running Win7 32bit for a year and I did not see problem other than the occasional BOSD. I just upgraded it again with an SSD and installed Win7 64bit on it. It now gets a new life. Not only it runs much faster and I can make use of the full 4GB RAM, I have not experienced any video problem yet even I am using updated driver from nVidia with full feature on.
     
    billcsho, Feb 12, 2013
    #105
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