** The Official Studio XPS 1640/45/47 replacement thread **

I got a brand new Samsung RGBLED today, I don't know what happened to "we don't supply those anymore" but I got one.

16 inches listed as FHD.
Device manager ID: MONITOR\SEC5448

 

Did you receive it personally? Or did your tech bring it over to install it?

 

Tech brought it over to install. Same tech as last time, he was surprised it was me because I moved since last time I saw him.

 

Very nice. Now you got yourself a truly maxed out 1645.
I wish I got black(which is what I originally had), but I guess I am okay with my replacement being red. It is somewhat unique.

 

Yea, I was wondering what red or white would look like.
Guess black is safe though

 

So I talked to a second rep a few days ago and they budged a little bit.

The refurbished system has to be "similar to mine" so they aren't willing to move up to a 5730 on the refurbished model. However, they are willing to give me a 30 day parts only "warranty"/guarantee on this refurbished model.

Now this deal is slightly better than before because I have some reassurance that they will at least try to make sure the refurb replacement system works but I'm still worried about the condition it'll come in and what if I get ever worse problems like throttling.

Any advice on where I should go from here? Ask for longer warranty? Fight for a new replacement?

 

Well i have a studio xps 1645 (specs in signature).
I have been facing heating and throttling issue. I have had multiple parts replaced on this laptop but in vain so they offered me a relplacement.
I was approved replacement about last wednesday but have't heard a word from them after that so i called dell and they said the specs would be mailed to me within 48 hours.

When the mail arrives i would request them to give me 1647 with i7 620 + RGB-LED, would the consider my request, as i dont want to face the heating/throttling problems of 1645 again ??


Also,When i baught the laptop i had to choose between Win 7 ultimate or extended warrenty, Well i have a dell inspiron 6000 which is about 5 years old and still working without problems, so i choose win 7 ulti over warrenty thinking i wont require that extended warrenty, Now after facing so many issues i feel that that i would require the extended warrenty. So now can i ask them to extend my warrenty against the win 7 ulti.
Would they even consider any of the above two requests ??

 

Getting an RGBLED again won't be a problem, unless they say they don't offer it anymore and try to compensate it by upgrading another part. Jumping from a 1645 -> 1647 with a different processor is another story. If you get a nice rep. and explain your situation/problems you have faced he can possibly sympathize with you and get you set, but usually most cases they follow the: "same or alike" policy. Regarding choosing a W7 Ultimate or warranty, it is a no brainer for me - the WARRANTY! The features difference the Pro and Ultimate are not many and most probably you dont need those added features. The warranty insures your laptop and if more problems arise, you are covered.

 

Actually i needed multi-language support, but now i feel i made the wrong choice then.
Lets see how it goes.
I would be happy if got 1647 with i7 620.
Dont want the extra heat/throttling of the quads.

 

Man, dell support used to be good...now they are idiots!

 

Cross-post from http://forum.notebookreview.com/not...dell-studio-17-1747-review-8.html#post6584562 and http://forum.notebookreview.com/not...dell-studio-17-1747-review-9.html#post6629889.

To call me a dissatisfied Dell customer is an understatement.

Over the past 16 months or so, I've had about 6 computers from Dell (I've actually lost count at this point, but I think this is my 6th). The first five were Dell Studio XPS 16. Every one of them was almost unusable because of the heat they generate. The heat coming from the bottom of the machines, and especially the touchpad, not to mention the power adapters (I've had both the 90w and the 130w with the same problem) is OBSCENE.

I have had mother boards replaced, heat synchs replaced, fans replaced, power adapters replaced, keyboards replaced, speakers replaced, Blueray drives replaced, batteries replaced, and a screen swap. I’ve lost count at how many times Dell technicians have been over to my house for repairs/replacements (I think it's about 10). Between the time I’ve spent on the phone with Dell support, having Dell come to my home to replace/repair parts, reloading software, and backing up/transferring data, I would bet that I’ve now spent 300+ hours trying to get a computer that I could use.

The replacement computer they just sent me is a Studio 17. They assured me that the Studio 17 did not have the overheating problems. However, the touchpad is burning to the touch and I can't leave my wrist on the left side of the palm rest for more than a few second without my wrist hurting from the heat. (Although the computer is always hot, it is especially hot when I'm running a program called Second Life which I use for my work. However, no matter what I'm doing, the fan is constantly on.) The i7 core is running about 150-160 degrees Fahrenheit. As water boils at 212 degrees Fahrenheit, touching the touchpad is ridiculously hot, especially when your palms are resting there and typing for extended periods of time. Based on my read of this thread, it seems like you all know it well already.

As with all of the other computers from Dell, I have to use an external mouse because the touchpad is just too hot to use. However, the bluetooth for the computer keeps going in and out, as it has with many of the XPS 16s that I've had. (The Dell technician who has come out to my house so many times tells me he thinks the bluetooth is having problems because of the heat generated.)

I spent 3 days rebuilding the drive and transferring all of my data to the new Studio 17, only to find that this laptop has all of the same heat problems that the XPS 16 has. (It comes with the 90w power pack which is also burning to the touch.) I got this computer by sending an email to Dell's corporate offices.

When the Dell rep coached me to take the bottom off to troubleshoot, I learned that it appears to be either the memory chips or the wireless card that is generating all of this heat. (The heat appears to be coming primarily from the front, left-hand side.) She offered me two options: either send the computer to their service center for their technicians to look at it or send a service technician out to replace parts. As the 10 or so times that the Dell service technicians have been out replacing parts has not solved the problem, that really leaves me only with the option to send it in to them. However, I use my computer for work and can't be without it for a day, much less 5-7 days. I asked her to send me a loaner Studio 17 so that I could swap the hard drives and then they could take as long as they wanted to fix it. She said she couldn't do that.

Dell XPS 16s and Studio 17s both have significant heat and quality problems. It has got to be a design problem. I would like to speak with one of the executives at Dell (e.g., customer service, engineering, technical support) to try to figure out what is causing this problem. If the brands of memory or wireless cards are causing this problem, then swapping them for a completely different manufacturer might help. I refuse to spend anymore time sending computers back or having Dell technicians replace parts as it is clearly not solving the problem. Does anyone have an email or phone number to a Dell executive? I want to find a solution to this - not just continuing to get replacement computers. I don't care about the upgrades - I want to fix the problem.

- B.

 

Have any of the computers with the heat problems had the i5 processor?

 

FrustratedDellOwner: Something's got to be wrong. I have had over 3 Studio 17's(2 x 1747 and 1 x 1749) and none of them had single problem. Cpu @ 50-53c idle and 68-75c under load. Long story short. Ask for another one.

 

Wow, you have had 6 laptops all with that serious heat issues. I have the 1640 + 1647 and for me they both were never that hot. Sure they get a little warm, esp. under heavy load, but so has every other laptop I have ever used in my life. Maybe some people are more sensitive to the heat, but esp. the 1647 I have is barely warm. Hope you get the issue resolved, because in my experience Dell has been superb in their service.

 

Hi All, Not to hijack this thread, but I have the famous burning question for all the GURUs out here - Choosing between INTEL i7-620m DUAL CORE and the i7-740qm Quad Core processor.

The thing is that for my laptop issues related to excessive throttling / heat in current system, I have been offered by DELL the replacement choice b/w 1645 (i7-740QM) vs 1647 (i7-620M).

I am thinking of going with the 1645 (with 1GB DDR3 ATI Mobility Radeon HD 5730) as my main aim is a generic system - basically running VMWARE machines for development / sound editing / photo-shopping / moderate gaming (Half Life/GTA/CRISIS and so on)

Should I place my bet on the 1645 (with the 740QM)?

Let me know please, Thanks!

CK

 

I never really noticed any issues with my laptop until I bought Starcraft 2. I knew something was wrong when I couldn't even run it on the lowest settings so I contacted dell and after replacing a few parts, they are replacing my 1640.

Studio XPS 1640 Problems: Throttling, Overheating
T9600 (6M Cache, 2.80 GHz, 1066 MHz FSB)
3gb DDR3
Bluetooth
Dell Wireless 1515
16" RGBLED 1080p
250GB 7200RPM hd
ATI 4670 1GB
Windows Vista Ultimate with free upgrade to Windows 7 ultimate

They offered an exchange yesterday and said I will receive it in 2-3 weeks so I don't know what kind of specs I will receive

 

Sadly, I don't know as I wasn't paying any attention. I just checked the Studio 17 and it has the i7. Are you suggesting that I would not see this problem with the i5 processor? Is there a specific i5 that I would want to ask for? Thanx.

- B.

 

Are you saying that, when your computer was running 68-75C, you didn't find the touchpad too hot to use effectively? Based on the various checks I've done, this is the range that my computer generally runs in. My work requires a very heavy amount of typing and it's terrible to type when it's that hot. Did you not have that problem? Thanx.

- B.

 

Yes, and this is why I don't want to keep sending these machines back. There's something more fundamentally wrong here, and I want to solve the problem. Though I have no idea how much, it's costing Dell money every time we have to do these replacements. For me, every time I have to do a replacement, it takes me about 40 hours to do a backup, reload all applications, and restore all data. Everyone would benefit if we can figure out what's causing this problem and fix it. So that's what I'd like to focus on.

- B.

 

You take any notebook powered by i5, it's got to generate significantly less heat as they are dual-cores + based 0n 32nm technology

So just ask them a replacement with i5 processor or even i7 620M as its an dual-core with 32nm technology aswell.

 

Had i been at your place i would have jumped onto i7-620M.

I would suggest you go for it aswell.

I haven't been contacted by dell yet.

Did they offer you the options via email or what ??

 

I think you dont really know how a laptop is supposed to run. You said that it gets to 160 degrees F = 71 degrees C. That is a perfectly reasonable temperature. Laptops are designed to run even up to the low 90s and beyond. That may not be ideal, but i would say anything under 85C is perfectly normal. Sure the touchpad or palm rest may get warm under load, but that is how ALL laptops with those specs will run. if you want a cool laptop get a core i3 with intel graphics or something, i guarantee that will run cool.

 

This is exactly what I was about to say as well. Those are normal temperatures for a laptop with its own GPU. As I mentioned earlier, some rare cases people are extremely sensitive to the heat and can't handle it. For them, like you said, an integrated gpu/i3 is a good solution. There is nothing to "fix" here, and I am sure with the next redesign of the laptop, maybe the venting/cooling of the system will be different which will lower the temperatures a bit. I can say that after having 2 Studio XPS, that they both got warm under heavy stress, but never that hot.

 

Ok, so I was just sent another 1645 from dell to replace the one that their technician broke. I did a clean install on the machine, and tried to reinstall the drivers. I got most of them, but the webcam driver is still missing. I've been looking everywhere for it with no luck. Other posts suggest that a stand alone webcam driver for the 1645 doesn't exist. I tried downloading the system software utility that was recommended to fix the problem, but that did absolutely nothing. I also tried to get the drivers for the 1640/47, to see if they would work, but when I tried to run it, it fails at the end. One of the older posts suggested downloading the manyCam app as a workaround for this. Even though it works, it's not what I prefer. Unfortunately, it's the only thing that can recognize the webcam even exists.

 

Chat with Tech Support.. they should be able to provide you with a driver

 

no, it's ok. i found it.
thanks anyway.

 

Would someone who has an i5 please confirm that your touchpad is not hot and that you can leave your wrists laying there typing for a reasonable about of time without it being uncomfortable? I don't mind going down in power (I assume that going from an i7 to an i5 means the computer will somehow be slower) if it solves the heat problem. Perhaps I can even ask them to send a tech out to replace the i7 in my current computer with the i5 so I don't have to rebuild yet another drive. Thanx.

- B.

 

With all due respect, I absolutely do not agree that this laptop is running at a "reasonable temperature." In fact, it would not surprise me at all if that temperature that is being read from HWMonitor is not properly representing the heat that I feel in the palm rest on the left side. (I don't know where the chip is relative to where I'm feeling the heat.) I have had many IBM and Lenovo Thinkpads and not one of them operated with this hot palm rest. My daughter's Mac doesn't have this palm rest heat problem either.

- B.

 

Respectfully, as this thread is now at almost 100 pages, with overheating as one of the primary issues being discussed, I'd disagree that "there's nothing to 'fix' here." Dell hasn't produced any design change as of yet, the power cord replacements have not solved the issue, and the bios upgrades have not solved the issue. There is a problem here, as this thread (and others) attest to. I want to figure out what that problem is so that we can figure out how to fix it. I don't think my expectations are too high for a $1500 laptop to allow you to be able to type on it for more than a few seconds without having the uncomfortable (and sometimes painful) feeling of your skin warming up (not to mention the bluetooth constantly disconnecting).

- B.

 

My laptop is laying on my bed being smothered (sue me) and everything inside is at 70c, and I have yet to feel anything on the palmrest.

YMMV with dell products

 

Ok that is your opinion, but as a member of these forums for 2.5 years and also having gone through quite a few laptops in my past of all different makes i can assure you that the temperatures you are experiencing are NORMAL for a laptop with those kinds of specs. It may be uncomfortable for you, and in that case i suggest getting a desktop which will have much greater specs and less heat for less money. Or, you can get a lower spec laptop that will not create close to as much heat. What kind of mac does your daughter have? All my roommates have macbook pros (13s and 15s) and they all get very hot, even on the palm rests.

 

Mid to high 80s is perfectly normal for mid-high end laptop CPUs and GPUs under load. They are designed to work up to around 100c without problems. Most people complaining about temps in this thread either came from low-end laptops and just don't understand, or they are experiencing throttling, which is a legitimate heat-related problem.

However, it should not be heating up your palmrest to the point of being 'painful'. If that's true, maybe your heatsink/fan is broke and is not removing heat to the exhaust vent like it should.

Could you put a thermometer on the palm rest and tell us exactly what you mean by painfully hot?

Have you tried cleaning/removing the dust filter under the fan intake? That solves alot of heat related problems.

 

I think I've had 4 heatsinks and fans replaced already in various machines. The Dell tech who always comes out to my house jokes about it with me. He says he's asked Dell engineers what could possibly go wrong with a piece of metal (which is effectively all the heatsink is - he showed it to me). He never gets a straight answer. Additionally, except for the first laptop that I received, all experienced the heat problem immediately (the first laptop took about 3 months before I started seeing the heat problem). The heat on this machine was there the day I unboxed it, so it can't be the result of a dust problem.

I have a thermometer that you put in your mouth to check for fever, but I can't imagine that would provide an accurate reading of the heat coming from the palm rest.

Candidly, though I have read this whole thread, I never properly understood how to check if the machine is throttling, or even the overall concept. I ran the program (I forgot which one) to try to figure out if it was throttling, but I didn't understand how to interpret the results. Are you suggesting that, if a machine is throttling, that causes the heat and, if I can eliminate the throttling, I will eliminate the heat? If so, then I need to go review the throttling posts again and figure this out.

Also, I'd appreciate if someone could explain what it means to be "under load." Is there a particular standard that you use to determine how much load the machine has (e.g., number of processes operating, % of memory used, CPU used, amount of time at a certain CPU level). What is considered a high load vs. otherwise? Thanx.

- B.

 

Answers in bold.

 

OK, so this is what I posted at http://forum.notebookreview.com/not...dell-studio-17-1747-review-9.html#post6629889:
---
"I'm not sure what you mean by the temperatures being at idle or under load. I did another HWMonitor and these were the conditions at the time:

CPU 13% usage
physical memory 37%
108 processes running



Would you consider that idle or under load?

My computer typically sits on a half-inch wooden tray, and when I feel the bottom of the wooden tray, it is extremely warm. That's how much heat is coming out of the bottom - it's completely heating up the wood."

Thanx.

- B.

 

Oh, it's a 17 inch Dell, but assuming it behaves like an XPS 1645, those temperatures are bad for idle temperatures, but there's something interesting going on. You have 108 processes running. That is a quite a lot - I have 73. Typically when you're computer is "idle" your CPU usage should be close to 0%. It may spike up to 3-5% every once in a while when a background Windows service does something, but 13% is pretty crazy. You should fix that.

Your "idle" CPU and GPU temps should probably be somewhere around 50C. However, if you're doing something like playing a video game, temps of 80C + wouldn't surprise me.

 

Actually, I must say I'm rather frustrated that it's a 17". They wanted to send me another XPS and I told them that I was done with those considering I had had 5 already, all with the same problems. I told them I wanted a different model as there was clearly a design problem. So they gave me the 17" and assured me that the Studio 17s did not have the same overheating problems as the XPS. Now my $150 laptop rolling bag no longer will fit it, so I have to pack my laptop in my suitcase and can no longer use the laptop bag. They offered to give me 2 additional GB of memory, but I didn't take it because I don't use all the memory I have now. (They wouldn't give me a new bag.) I am VERY angry about that too - don't get me started.

All the processes running are pretty typical for what I use (e.g., I have many different browsers open at the same time, spreadsheets, word processor, email, notepad, Skype, FTP, Blackberry). I don't see anything in the task manager that looks out-of-line. But are you suggesting that a laptop with a CPU usage of 13% would cause the heat problem?

- B.

 

at 13% it could cause some heat. maybe into the low 70s with that processor and depending on a number of things like room temperature, laptop surface, dust in the fan etc. However, yes, i agree with you now, if that truly is your idle speed (no programs open) then that is high.

 

I appreciate that feedback. I've just been watching the video about reapplying thermal paste at http://forum.notebookreview.com/del...ging-thermal-paste-as5-studio-xps-1645-a.html and I'm wondering if that would make a difference. I certainly don't think I can do this myself, but perhaps I should ask Dell to send out my favorite technician to do this in hopes it will solve the problem. Has anyone had a Dell tech do this for them? Seems like people are seeing lower temperatures based on this.

- B.

 

So I just got my specs are they are way worse than what i currently have. I am currently chatting with a rep to get this resolved:

1 G500T Base,Notebook,Core Penryn P8800,1640 $305.08
1 0797C Customer Kit,Documentation, Airborne $1.99
1 2835C Module,Documentation,Airborne,2-DAY,DELL DRCT $1.99
1 CJR2N Module,Liquid Crystal Display 15.6,Full High Definition,Low Cost,1640 $153.04
1 D113N Module,Hard Drive,500GB,Free Fall Sensor,7.2K,SGT-HOLL $120.00
1 DR464 Module,Label,Microsoft,WindowsVista Os,Premium,Inspiron $0.05
1 DR624 Module,Software,6-CHAN,DOLBY PowerDVD,7.0 $15.18
1 G019C Module,Card,Network,5300 Inspiron $35.50
1 J019D Module,Software,DELL-DOCK Consumer $0.10
1 J206C Module,Software,Dell Connect 2.1,Dell Americas OrganizationEMEA,Brazil Customer Center $0.00
1 K811H Module,Software,VHP64SP1,CNB England,D/B $75.52
1 M017R Module,Software,Powerdvd,8.3,Digital Video Disk Drive,True Theatre High Definition,Factory Install $3.94
1 M239M Module,Software,LTG DELL-DOWNLOAD-FLAG $0.43
1 M412C Module,Cord,Power,125V,1M,C5 E,United States $0.93
1 M434H Module,Software,Quick Fix Engineering,VHP64SP1,Latitude Cpt $0.00
1 N533M Module,Software,Mcafee SAPPHIRE,30DAY,Multiple User Interface $0.00
1 P166F Module,Software,VHP32/64 Certificate Of Authenticity $75.53
1 P420X Module,Shipping Material System,PALTROW,Dell Americas Organization $4.28
1 P641P Module,Software,Creative Camera,1.2,Factory Install $0.37
1 P916C Module,Dual In-line Memory Module,4GB,1066MHZ,DDR3,2X2G $168.00
1 R398P Module,Dvd+/-Rw,Plds,Extreme Performance System,1640 $32.38
1 R989D Module,Assembly,Base,Discrete 1640 $314.26
1 RDT72 Module,Information,Liquid Crystal Display,CRV,Low Cost 1640 $0.00
1 T013C Module,Software,Works,9 English $9.95
1 T180K Module,Software,Sensible Vision,Facial Recognition Factory Install $0.63
1 T260H Module,Software,Roxio,10.2 PREM-SD,Upsell,Factory Install $65.65
1 T703D Module,Keyboard,86,US-ENG,DellAmericas Organization,1640 $20.52
1 TPY64 Module,Information,Liquid Crystal Display,Full High Definition,15.6,1640 $0.00
1 U264H Module,Software,VHP64SP1 Digital Video Disk Drive,MUL5 D/B $0.44
1 U338C Module,Battery,Primary,56WHR 6C,Samsung Power Division $41.37
1 U592C Service Install Module Software,Notebook,1640 $0.00
1 U982D Module,Media,Digital Video Disk Drive,Resource Dvd,1640 $0.43
1 VKC3D Module,Adapter,Alternating Current,Liteon,90W,3P,Cost Reduced,World Wide $10.71
1 W871N Module,Software,WINDOWS-LIVE Consumer $0.00
1 WH0CN Module,Label,Intel,Notebook,C2D,Rebranding $0.00
1 WU658 Ship Group,Notebook,North 1640,England,Dell Americas Organization $5.28
1 X922N Module,Card,Network,370,Latin Consumer Notebook,Dell Americas Organization $4.35
1 XM544 Module,Software,PC-RESTORE Transactional Line Of Business $0.00
1 Y425G Module,Software,Dell Remote Access,1.0 $0.00
1 Y720M Module,Software,DSPRT-CTR 64BIT,2.0 $0.00

My current processor is 6M cache and this is 3m.. I had Vista ultimate this has vista home premium

I can't seem to figure out what the graphics card is.

 

Yeah, it will lower your temps, but we're only talking maybe 2c at idle up to 5c max at full load; enough to make a difference, but not enough to bring your low-70c idle down to normal.

Have you tried removing the dust filter under the fan intake? It makes just as much, if not more, of a difference that upgrading to AS5 does.

 

you also lost your RGB screen. that is a bad replacement, definitely time to argue.

 

The rep said he's going to call me back tomorrow. I dont trust that, so I am about to talk to someone else... that's a pretty significant difference.

 

I haven't but if it makes a difference and it won't mess anything else up, I'd be willing to try. Are there any instructions or a video about how to do it? (I did a search but didn't find anything.) Also, would doing this void the warranty, or cause any other potential problems? I'm especially worried about long-term problems as I've been dealing with these problems for over 1 year, which means I have significantly less warranty now if something goes bad (I've asked Dell to make my warranty whole again considering all the problems, but they have refused.) Thanx.

- B.

 

Well, Dell didn't call me back "tomorrow". He just called back and said they have canceled that order and will reconfigure it.

 

I think someone posted a picture of it in another thread, but it's really simple. Unscrew the bottom cover of your XPS. You'll see there's a plastic mesh (dust filter) covering all the vents in the cover. Look for the square shaped one that would sit over the fan when the cover is on. Remove it, it's only weakly glued on. You can always put it back on later if you want. You can remove the other 2 dust filters if you want (1x over the RAM, and 1x over the wireless card), but it's not necessary.

No, it won't void your warranty, and it won't cause any long-term problems. Just make sure you dust out your fan/heatsink once in a while (using canned air or whatever), which is something you should be doing anyway.

 

I have an i7, and the touchpad is reasonably cool even while gaming (it gets a tad warm, maybe a bit uncomfortable, but not enough to burn).

The hottest part is the bottom (getting up to almost 120 degrees), so you don't want to touch that for too long or put it on your lap.

The tech who replaced my screen explained that you have to put the laptop on a hard surface to allow the vents below to work. If you put it on a bed or anything soft, it will heat up.

 

Just got my specs for a replacement. Is there anyway to tell if it's a new ora refurb?

1 224-6716 Studio XPS 16 Notebook $0.00
1 310-0173 Airborne Documentation, System Exchanges,Factory Install $0.00
1 312-0811 56 WHr 6-cell Lithium Ion P Primary Battery, for XPS 1640 $0.00
1 313-8545 High Definition Audio 2.0 with SRS Premium Sound $0.00
1 313-8874 8X DVD+/-RW Slot Load Drive $0.00
1 317-2361 Intel Core i7 720QM 1.6GHz (2.8 GHz Turbo Mode, 6MB Cache) $840.99
1 317-2363 3GB,DDR3, 1333MHZ,2 DIMM $0.00
1 320-1307 ATI Mobility Radeon HD 5730 - 1GB $0.00
1 320-8339 15.6 inch Wide Screen 16:9 1080p Full HD WLED LCD, W/2.0 MP, XPS 1645 $75.00
1 320-8354 Arctic White High Gloss Finish with Leather XPS 1645 $40.00
1 330-0171 S and P Drop-in-Box Marcom forDHS Notebooks $0.00
1 330-6222 Windows 7 Label $0.00
1 330-7785 RESOURCE DVD,BACK-UP,MADISON,XPS 1645 $0.00
1 341-9802 320GB 7200 RPM SATA Hard Drive $0.00
1 410-0487 Microsoft Office Starter 2010 $0.00
1 410-1883 Adobe Acrobat Reader 9.0 Multi-Language $0.00
1 410-2467 MCAFEE PEARL MUI,24MTH,Without Media $25.00
1 420-6436 PC-Restore, Dim/Insp $0.00
1 420-6576 DELL WELCOME,Software Dimension/Inspiron $0.00
1 420-7938 Dell Connect 2.1 $0.00
1 420-9100 Dell Dock Consumer $0.00
1 420-9352 Dell, Software, Wild Tangent Inc Games $0.00
1 420-9691 DataSafe Local BackUp $0.00
1 421-0092 DELL-DOWNLOAD-FLAG $0.00
1 421-0187 Dell Support Center Software 64 Bit 2.0 $0.00
1 421-0188 Facial Recognition $0.00
1 421-0323 Windows Live Search,Multiple User Interface $0.00
1 421-0757 Skype VOIP Application $0.00
1 421-1010 Dell Webcam Central v1.4 $0.00
1 421-1361 Roxio EZCD Creator 10.3 DE, Factory Install $0.00
1 421-1365 Genuine Windows 7 Ultimate, 64 bit, English $150.00
1 421-2086 eBay Webslice $0.00
1 430-0700 Dell Wireless 370 Bluetooth Module (2.1+EDR) $20.00
1 430-0725 Intel 6250 Wireless-N w/WiMAX (2x2) Mini Card $60.00
1 430-3605 Integrated 10/100 Network Card $0.00
1 464-7384 Exchange $0.00

I'm going to have to upgrade the RAM on my own. 3 gigs just isn't cutting it for me.

 

A refurb laptop has "MODULE Intel Core i7 720QM 1.6GHz (2.8 GHz Turbo Mode, 6MB Cache)" instead of those numbers, so your getting a brand new system! And yes RAM is cheap, so go grab yourself some Hope you enjoy the new system.

 

It is indeed brand new. Something I was unable to get to replace my new 1645 that went nuts after a few months. Congrats!