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    **The Official Studio XPS 1645 Intel Core i7 "Owners Lounge"

    Discussion in 'Dell XPS and Studio XPS' started by Cin', Nov 9, 2009.

  1. gherder

    gherder Notebook Enthusiast

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    I'm confused about the video driver.

    On the Dell Drivers page for the SXPS-1645, Windows 7 64-bit, it lists the only available video driver as version 8.634.0.0000, A11 (2009-09-23) (R234359).

    As received, my computer has the following driver installed: 8.650.0.0000 (2009-08-13) (R240537), which would seem to be a later driver, based on version number and file number, not the date.
     
  2. Asherek

    Asherek Notebook Consultant

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    Dumb question, but even in Canada (toronto)? I have the Complete Care + Accidental Damage 3-Year Warranty, this includes the technician to come to my house?

    I'm really hoping I don't have to send in my laptop to get the screen changed.
     
  3. hbrown

    hbrown Notebook Enthusiast

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    Hi, just wanted to provide a delivery update.

    I ordered my XPS-16 on Nov. 11. It had an original delivery date of 12/8. A week ago the delivery date was updated to 1/4. However, it just got delivered today (12/10). So maybe there is hope that delayed orders will be sent out earlier than advertised.

    As soon as I can unbox it I am sure I'll be posting with all my issues / questions.
     
  4. 2by4

    2by4 Notebook Consultant

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    Correct, they will dispatch a technician to come to your home, unless something has changed that I am unaware of.
     
  5. wodstock

    wodstock Notebook Evangelist

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    i have like 30 dead pixels on the left bottom, but dell is actually replacing my laptop again to fix it, this is on the rgb screen. no detectable light leakage though...
     
  6. iMbaQ

    iMbaQ Notebook Evangelist

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    30 dead pixels? Jesus what did you do.
     
  7. iMbaQ

    iMbaQ Notebook Evangelist

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  8. max420

    max420 Notebook Consultant

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    those are bother old versions. what you should do, is download the desktop ATI driver and Catalyst Control Center (CCC) and follw the directions here to make them compatinle with the laptop chip.


    https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/9-11_vista64_win7_64_dd_ccc_wdm_enu.exe <---Offical ATI link

    http://www.driverheaven.net/modtool.php

    Hardware supported:

    Windows 7 / Windows Vista
    ATI MOBILITY Radeon HD 4670


    yes he will. my keyboard has been acting up a bit, with the 67yuhjnm keys not working sometimes. now they have died for good,so i called dell, told them these machines are f**ked, i already sent an old lap back to them, and had to get a 130W cord if i have to send it back again, i dont want it back, im going to reverse the charges and get an Envy. he talked with a supervisor, and told me; this will not affect my warranty, i only have return to depot, but this time only, they will send a tech to my house to change my keyboard. they also said if i had complete care on site service, he would come to my house to fix any problem short of a whole new laptop.

    EDIT: location, Vancouver, B.C.
     
  9. tigereat

    tigereat Notebook Consultant

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    My sister' order is coming much faster than I thought. Order 12/2/2009 but I will get it this Monday. ^^ She's happy now. Specs below

    1 224-6716 Studio XPS 16 Notebook
    1 317-2360 Intel CoreTM i7-820QM (1.73 - 3.06 GHz 8M/8 threads)
    1 317-2365 6GB, DDR3, 1333MHz 2 Dimm
    1 320-8338 16.0 inch Wide Screen 16:9 1080p Full HD RGBLED LCD, W/2.0 MP, XPS 1645
    1 421-1010 Dell Webcam Central v1.4
    1 421-0188 Facial Recognition
    1 320-8350 ATI Mobility RADEON HD 4670 1GB
    1 330-5460 DELL RESOURCE DVD,BACK-UP,XPS 1645
    1 341-8989 500GB 7200RPM Free Fall SensorSeagate Hard Drive
    1 320-8353 Merlot Red High Gloss Finish with Leather XPS 1645
    1 421-1737 Genuine Windows 7 Home Premium, 64bit, English
    1 421-0323 Windows Live Search,Multiple User Interface
    1 420-6576 DELL WELCOME,Software Dimension/Inspiron
    1 420-9100 Dell Dock Consumer
    1 420-6436 PC-Restore, Dim/Insp
    1 421-0187 Dell Support Center Software 64 Bit 2.0
    1 420-7938 Dell Connect 2.1
    1 421-0092 DELL-DOWNLOAD-FLAG
    1 330-6222 Windows 7 Label
    1 430-3605 Integrated 10/100 Network Card
    1 410-1883 ADOBE READER 9.0 MULTI- LANGUAGE
    1 421-1582 Cyberlink Power DVD 8.3 Playback
    1 313-8874 8X DVD+/-RW Slot Load Drive
    1 421-1361 MOD,SW,RXO,EZCD,10.3,DE,FI
    1 313-8545 High Definition Audio 2.0 with SRS Premium Sound
    1 430-0737 Intel WiFi Link 5300 802.11AGN Half Mini Card
    1 410-2090 McAfee Sapphire MUI, 15-Month
    1 312-0950 9-cell Battery
    1 420-8051 Microsoft Works 9.0, English For Inspiron
    1 950-3339 3 Year Limited Warranty
    1 905-6418 Dell Limited Hardware Warranty Plus At-Home Service, Extended Year(s)
    1 905-5637 Dell Limited Hardware Warranty Plus At-Home Service, Initial Year
    1 905-6832 Banctec Next Business Day In-Home Service after Remote Diagnosis Plus Nights and Weekends, 2 Year Extended
    1 906-5390 Banctec Next Business Day In-Home Service after Remote Diagnosis Plus Nights and Weekends, Initial Year
    1 412-0360 Soft Contracts - Banctec
    1 960-3652 Warranty Support,2 Year Extended
    1 960-8710 Warranty Support,Initial Year
    1 467-7771 Thanks for choosing Dell!
    1 991-1179 LoJack Theft Recovery Service,XPS - 1 Year DHS
    1 420-8655 LoJack Theft Recovery Softwarefor Laptops, 1 Year
    1 988-7707 2GB DATASAFE ONLINE 1.1 FOR SDO/DIM/INS/XPS
    1 420-9518 DATASAFE ONLINE 1.1 2GB
    1 988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online
    1 330-0171 S and P Drop-in-Box Marcom forDHS Notebooks
    1 430-0700 Dell Wireless 370 Bluetooth Module (2.1+EDR)

    Total $2,401 include Tax but got Bing cash back $434 So, only pay $1,966. What a deal?

    Everyone using it has any main problem so far and how you like it. Do you think the heat is still a problem how about the adapter problem?
     
  10. pooter03

    pooter03 Notebook Consultant

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    After 2 months of waiting, I finally got my 1645 today! I just want to double check that I have the RGB instead of the WLED. How can i tell?
     
  11. SXPS16

    SXPS16 Notebook Enthusiast

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    @ COGS:

    Hi Dude, Did you receive your laptop?

    Mine has been delayed to 16th December.. :mad:

    @ Kaushikpai:
    What about your system Kaushik??
    Any Updates??
     
  12. 2by4

    2by4 Notebook Consultant

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    1. Open your Device Manager
    2. Click on Monitor
    3. Now a properties window should open, click on Details Tab
    4. There will be a drop down list here, open it
    5. Now click on Hardware IDS, it should say: MONITOR\SEC5448.
     
  13. pooter03

    pooter03 Notebook Consultant

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    Much thanks! It is the RGB. Nice to know I don't have to send it back. :)
     
  14. winks2872

    winks2872 Notebook Consultant

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    Hmm mie says default PnP monitor....... any ideas?
     
  15. pooter03

    pooter03 Notebook Consultant

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    Double click on the PNP monitor, then follow the steps by winks.
     
  16. winks2872

    winks2872 Notebook Consultant

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    mine says MONITOR\MS_0000
     
  17. wodstock

    wodstock Notebook Evangelist

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    it came new like that? i couldn't believe it either, but than i realized i was dealing with dell, they often rush stuff out and there qc is a joke
     
  18. 2by4

    2by4 Notebook Consultant

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    Not sure what MS_0000 is, you should check with DELL unless somebody else can confirm what screen type MS_0000 actually is.
     
  19. jlivengo

    jlivengo Notebook Enthusiast

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    I don't know how everyone is getting their order quicker than expected. I ordered on 11/29 and my EDD is still 12/22. I also got the Bing cashback.

    1 224-6716 Studio XPS 16 Notebook $2259.00
    1 317-2361 Intel CoreTM i7-720QM (1.6 - 2.8 GHz 6M/8 threads) $0.00
    1 317-2365 6GB, DDR3, 1333MHz 2 Dimm $0.00
    1 320-8341 16.0 inch Wide Screen 16:9 1080p Full HD RGBLED LCD, W/2.0 MP, XPS 1645 $0.00
    1 421-1010 Dell Webcam Central v1.4 $0.00
    1 421-0188 Facial Recognition $0.00
    1 320-8350 ATI Mobility RADEON HD 4670 1GB $0.00
    1 341-8982 256GB Dell High Performance Solid State Hard Drive, 2.5MM $0.00
    1 320-8354 Arctic White High Gloss Finish with Leather XPS 1645 $0.00

    Total price including tax = $2358.34 minus the Bing 20% cashback of $444.92 gave me a total price of $1913.42. I'm pretty happy considering I had originally ordered in October but was stuck in the crazy delays so I canceled. First order price for the same config was around $2600.

    Thank you Microsoft and Dell delays. Please delay it another 30 days as well so I can cancel the order and keep the cashback from Bing.
     
  20. frazzyfin

    frazzyfin Notebook Enthusiast

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    Mine says MS_0000 as well. Perhaps it's because i did a clean install?

    On another note, does anyone know if the hotkeys are able to control itunes?
     
  21. 2by4

    2by4 Notebook Consultant

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    I have done a clean install also and I have the SEC5448, so I still not sure what that MS_0000 is.
     
  22. DeathWalking

    DeathWalking Notebook Evangelist

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    That's probably why. If someone can post up the RGBLED drivers, that'd be nice.

    It might also be because you don't have quickset (or another dell util) installed.
     
  23. seb87

    seb87 Notebook Evangelist

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    where i can found inside images of thw xps 16 , i7 version ?
     
  24. ikjadoon

    ikjadoon Notebook Deity

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    It's called "Generic PnP" because it uses the default Windows drivers, so there aren't any custom RGB drivers.

    ~Ibrahim~
     
  25. hbrown

    hbrown Notebook Enthusiast

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    Received my machine today. So far not bad. I've had two system freezes - once the first time I tried to launch Itunes 9 (although it worked on subsequent tries) and once when I was trying to uninstall windows live update service.

    One thing I've noticed is that I ordered the creative soundblaster x-fi with my machine, but it does not seem to be on my machine. When I check the sound card in the device manager it shows:

    ATI High Definition Audio Device
    BLuetooth Hands-free Audio
    IDT High Definition Audio CODEC

    No mention of creative soundblaster anywhere. I also noticed on Dell website this is no longer offered as a customizable option. Anyone know what's going on?
     
  26. DeathWalking

    DeathWalking Notebook Evangelist

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    At the very least there's an INF file telling the computer the SEC5448 bit.
     
  27. eblock12

    eblock12 Notebook Consultant

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    "X-Fi MB" is just software they install on your machine that emulates some of the features of an X-Fi card, the hardware is unchanged so of course there is no device for it in device manager.
     
  28. Tenax

    Tenax Notebook Consultant

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    For the settings, ect of the XF-MB go to- start/all programs/Creative/sound blaster X-Fi mb/audio control panel.
     
  29. RyGuye45

    RyGuye45 Notebook Enthusiast

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    I'm interested in what bios you system shipped with. A bunch of us have had system freeze problems. One of the main reasons I returned my laptop was because of the random freezes, but soon after I returned it, Dell came out with the A03 bios. I'd be interested if A03 solves the problem.
     
  30. Slyphee

    Slyphee Notebook Enthusiast

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    Found on the second page.
     

    Attached Files:

  31. hbrown

    hbrown Notebook Enthusiast

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    Thanks for the clarification on the soudblaster thing.

    First thing I did when I got this computer was flash the A03 bios. Two freezes: Launching Itunes and trying to uninstall Windows Live Sync. Both actions worked after powering down the laptop, restarting, and trying again.
     
  32. DeathWalking

    DeathWalking Notebook Evangelist

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    This seems a lot more like a Win7 compatibility issue than anything with the laptop hardware.
     
  33. darthmertz

    darthmertz Notebook Guru

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    Just ordered my studio xps 16 on Monday with the i7 that has the 3.06ghz turboboost, and by Tuesday morning it was listed as "in production" on my dell account. I'm hoping I'll have it by the new year... Anyway, has anyone had any cooling problems what with there only being one fan? I'll be using it mostly for web browsing and occasional video editing, with some gaming too... Nothing too heavy (I'm not a hardcore gamer), but will I need a cooling mat to play Halo 2 or Portal/Half-Life 2 for very long?
     
  34. jakertberry

    jakertberry Notebook Consultant

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    I just want to say that I'm finally posting in this thread as a "owner."

    This thing is sweet. First thing I did was update the BIOS (I see we're not prettying up the BIOS anymore, it's straight up pheonix-style). I then reloaded and called Dell about getting my X-Fi MB disc (I didn't get the disc, but got two Win7 discs instead).

    This is a sexy machine, and I can't wait to do more testing tomorrow. For now, I'll have WoW patching and Steam downloading overnight :)
     
  35. atlstang

    atlstang Notebook Evangelist

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    hey glad you finally got it!! about time i think lol
     
  36. yejun

    yejun Notebook Deity

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    I just got mine today as well.
    I have to say I am not very impressed. The RGBLed screen has good color, but not white.

    The 2D performance seems pretty bad. There's screen tearing when I scroll normal webpage and play video at same time.

    Dirt 2 demon isn't playable. Very slow during map selection. Completely clipped audio.

    Buildin mic has no echo cancellation.

    Update: I found where to enable echo cancellation.
     
  37. relaxed2000

    relaxed2000 Newbie

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    My XPS 1645 (with I720) will be delivered next week (I hope :)

    What is was wandering, has anybody tried to install Mac OSX 10.6.2 on it?

    I think that it should work because all hardware is on the supportlist.
     
  38. 2by4

    2by4 Notebook Consultant

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    I have had my 1645 for 1 month now and use it every day and my computer did not freeze at all, so even before the bios update came out the computer did not freeze as well, sorry to here that you had this issue.

    Note: However I did reformat my HDD and did not replace the dell software and got rid of some of the other programs they provided and used my own.
     
  39. daraj

    daraj Notebook Deity

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    I seem to have the same issue 2 WIN7 dvds but no creative XM dvd. how did you manage to get the dvd sent? who did u talk to ?
     
  40. 2by4

    2by4 Notebook Consultant

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    I believe we all got 2 windows 7 DVD'S. As for the Creative Disk, you will need to contact tech support and they will send one out to you.
     
  41. jakertberry

    jakertberry Notebook Consultant

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    I just started a normal online chat and told the rep I didn't get that disc. It went something like this:

    12/10/2009 04:19:56PM Jacob: "Hello! I just received my new laptop today and did a reload of the OS. Unfortunately, I cannot find the software for the Sound Blaster X-Fi MB."
    12/10/2009 04:21:22PM Agent: "I am sorry to hear that. Please do not worry, I will assist you with that problem."
    (...)
    12/10/2009 04:30:59PM Agent: "Jacob, could you please check if you have the CD for the Creative SoundBlaster? The CD would be shipped out with the computer."
    12/10/2009 04:31:19PM Jacob: "I have the following:"
    12/10/2009 04:31:45PM Jacob: "- Dell drivers and utilities DVD (not on this disk)
    - Dell Windows 7 Ultimate x64
    - Dell Windows 7 Ultimate x64"
    12/10/2009 04:31:51PM Jacob: "- McAfee Security Center"
    12/10/2009 04:31:59PM Jacob: "(there are two win7 dvds)"
    12/10/2009 04:32:32PM Agent: "Any other CD that you have?"
    12/10/2009 04:32:50PM Jacob: "no, that is everything"
    (...)
    12/10/2009 04:36:48PM Agent: "Jacob, I will go ahead and send you the software CD for the Creative SoundBlaster, that will solve our problem."
    12/10/2009 04:37:19PM Jacob: "excellent--thank you"
    12/10/2009 04:37:28PM Agent: "Once you receive the CD, all we have to do is install it and that would take care of the problem."
    (...)
    12/10/2009 04:41:21PM Agent: "Jacob, is there anything else missing on the computer like, screws rubbers, plastics etc."
    12/10/2009 04:41:48PM Jacob: "no, everything like that seems to be in order"
    12/10/2009 04:42:02PM Agent: "Sounds good."
    12/10/2009 04:42:17PM Agent: "you will receive the CD in 2-3 business days."
    12/10/2009 04:42:36PM Jacob: "very good. thank you for your help!"

    At the end of the call, I was actually offered some of their support contracts. I didn't know they tried to sell you stuff over the online chat. To his credit, he did ask me before-hand. And I plan on extending to the 3-year warranty anyway. It's nice they'll let me add that after the purchase.

    Good luck with your disc!

    (Oh, and a note to anyone who does the same thing as me: before you go to bed, be sure to change your power settings so the lappy doesn't go to sleep on you :p )
     
  42. daraj

    daraj Notebook Deity

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    That part number is not available on DELL website. you sure this number is correct ?
     
  43. 2by4

    2by4 Notebook Consultant

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    I have this for the sound blaster software, Item Number = 313-8546, see if you can find it with that #.

    There were issues with this product that why they might have pulled it. It was actually made for windows vista and people were complaining that they could not reinstall it. It must be installed under Vista 64 compatibility.
     
  44. daraj

    daraj Notebook Deity

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    Thanks. This part # shows no results either. I cant believe it doesn't exist anymore. I need to format clean my system and I need that software, that doesn't make sense especially when I paid $30 for it.
     
  45. THFourteen

    THFourteen Notebook Geek

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    against the regs i think but i had no luck with leopard (ideneb or ipc)

    darthmertz - i play lots of games on mine, and i definietly wouldnt put it on my lap without a magazine or a hard-back book between the PC and you.

    it still gets pretty hot.
     
  46. 2by4

    2by4 Notebook Consultant

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    Go to this link and follow the instructions for missing items:

    http://support.dell.com/support/top...der_arrives_missing_new?c=us&cs=19&l=en&s=dhs

    I also think that MaX420 has an upload link to download the software on here somewhere, but you will need to call Creative or dell for a product key.
     
  47. 2by4

    2by4 Notebook Consultant

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    If by some chance you are not able to get it, Dell has to give you credit towards something else like a Flash Drive or something to make up for the 25.00.

    I personally don't think that that software makes a big difference anyway, the sound it comes with is pretty good. So don't worry to much, just enjoy your new computer.
     
  48. 2by4

    2by4 Notebook Consultant

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    FYI you will also need this link for the other software that they don't put on a CD, like: (You have to burn it) as they only allow you to download 3times each.

    Roxio
    Power DVD
    Facial recognition software
    Webcam software

    http://downloadstore.dell.com/media
     
  49. daraj

    daraj Notebook Deity

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    This is great man tnx. I couldn't find the link that max420 posted for the creative CD
     
  50. pooter03

    pooter03 Notebook Consultant

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    Is anyone here having trouble syncing their iphones with the 1645? I think there might be a hardware compatibility issue..
     
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