XPS 12 Owners Lounge

I think you may be jumping the gun a hair dell just released an updated touchpad driver officially for the xps 12 Driver Details | Dell United States

 

not as of yet it seems to take till 5pm CST for each update to be downloadable

but it appears to be the sam version as http://www.dell.com/support/drivers...?driverId=PPC89&osCode=W864&fileId=3095260699 for the l322x but is 1mb larger

 

The reason I went with the Dell is because I can upgrade the RAM to 8GB whereas on the Surface it's locked to 4GB's only, Also wanted something with a dedicated keyboard, and The one thing that the surface beats the dell is the digitizer touchscreen which means pen input.

 

Touchpad driver now downloadable Driver Details | Dell United States

 

I haven't typed on a Surface Pro yet, but you gotta think that it would pale in comparison to the typing experience on the XPS-12.

 

well in my opinion I would stick with the xps12 it actually has a decent battery, 128gb minimal ssd and 4gb min 8gb max ram and is actually been out and seen and used so far as far as I have seen the surface pro is vapor ware being a Microsoft product I would have expected it to ship on 8 release date in October but then it seems to keep getting pushed back from my understanding. I would prefer a product that ships and know how it works you thnk the xps has bugs wait till it ships, if it ships, I bet it will have bigger bugs being their first product release on the x86 platform. then again I could be wrong.

 

thanks , i will call dell in 3 days.

 

i'm not sure but with the new cypress driver, i think my touch pad is more responsive than before. wait and see if the bug is still there

 

Hi, it is maybe a noob question but , is it normal that in the bios, it is written 1333mhz for the ram? and not 1600 mhz

 

So how are those new touchpad drivers treating everyone? Any improvements?

 

Order two XPS 12's for myself and my girlfriend.

Order date: 12/6
ETA Delivered: 1/15/13

Let's see how long it actually takes. Hoping I will get it before 1/5 when school starts again. Fingers crossed. Any earlier and It'll just be a bonus.

 

well it appears dell has the memory clocked at 1333 even though it appears to be 1600MHz embedded Sticks I can only imagine that it would be for lower power consumption and lower heat

It is Much better the only time I have had it act up on me recently is when using remote desktop. and im guessing it may have been a connection problem but no clue as it only did it onc and a click brought it back.

 

thanks for you answer it really make sense!



and for me the trackpad issus is 95% resolved now , in comparision as it was before.

now it happens like two time a day....and i only have to click on the tackpack to get it back

 

Yay! Now 'in production', ordered 7th November, original shipping date 3rd December, which after didn't arrive, I tweeted @dellcares they said would be 27th December, fingers crossed

 

Trackpad 100% better after the update. I've not had any issues yet.

 

Cancel my last. Still nigly, but much better.

 

Touchpad is much better after the updates, but as others have said it still gives a few problems every once in a while. Since the update I have had the "tap to left click" function stop working twice. Using the physical left click solved the problem in both cases. In all it seems to a be a significant step forward.

 

I have the 12/7 driver installed and the only issue I still have is tapping. It only seems to work in the center of the pad. Although the area it works seems to be a little bigger with the new driver.

 

Awesome! Well that was enough to get me to order the xps 12 and I will be returning my lenovo yoga 13. Fortunately, Dell already lists the device as in-production! Based on your experience, how long of a wait time do you think I'm signed up for?

 

How long did you have to wait before it went in production? I ordered mine 2 weeks ago and still not in production...

 

I ordered mine this afternoon about 12 hours ago lol. Maybe my status is a glitch? Or maybe Dell has different factories for different areas/countries and the factory for Canada (Edmonton specifically) has a decent amount of parts? Mind you, my EDD is a whopping January 17/2013; then again, looking through this forum has told me that Dell has surprised others with early shipments in the past.

 

Well, good luck on that.. I ordered mine on november 15th, still not in production..

 

Okay so I've decided to start a computer company... We won't stock the computers that we sell, we'll make them to order overseas. Oh, and there will be no need to stock the componets needed to actually build the computers either, we'll buy and stock as little of those items as possible as well. When people call to because it takes 3-4 weeks (maybe longer) to get the machine, we'll offer to give them a $75 credit to string them along... Our call centers will all be located in India where we can bounce our customer from department to department and create as much work for people in India as possible becuase our customer service overhead is low and our cusomers love bull.

This is a business model that will win repeat business and flourish. When my XPS12 shows up I'm refusing the package. Dell sucks.

 

Yay! I got an email today letting me know my order was DELAYED!!!

Dear Customer,
We wanted to let you know that there is a delay with one or more items in your order.

Based on the latest available information, we have adjusted your Estimated Delivery Date and your order is now projected to reach you on or before 12/21/2012

We are sorry for the delay and appreciate your patience.

This is the nail in the coffin. Today I will be calling INDIA and cancelling my order. I will also be sending back the accessories which did arrive in a timely fashion. If you own stock in Dell: Sell it off! A company that does business like this will not be around long!!! (Unless the US govt bails them out to save jobs in India) SCREW DELL.

 

Sorry for blowing this forum up, but I wanted to let you guys know that are willing to wait for weeks on end that if you call and threaten to cancel the order they will offer you $75 not to cancel. Unfortunately, I am not willing to wait indefinately, and Dell refused to ship my XPS12 overnight so I will not be a XPS12 owner. Thus this will be my last post on this forum.

 

LOL talk about OTT.

 

Keep in mind folks that we are in the middle of the busiest shopping season of the year, and we are talking about a brand new cutting-edge technology (touch screen) laptop with a great keyboard, up to Core i7 CPU, and 1080p screen.

 

It tells you on the site the ETA. Don't order if you don't want to wait. Go to bestbuy instead.

 

Yes all orders show a EDD, however I believe the OTT guy had his order delayed and the EDD moved back.

What I'm confused about is XPS 12 convertible 12" touch Ultrabook where it shows the exact same model I ordered as being Fast Dispatch item available in 2-3 days. Might be a glitch but I'll be mighty pissed if it turns out it's not and I have to wait a month until I receive mine while a new customer can get theirs in 2 or 3 days.

Anyway, sent a eMail to Dell about it, see what they say, best case my order gets bumped up and I get it in a few days, worse case is it shows Dell as moneygrabbing humbugs who know diddly squat about customer service.

 

My EDD is the 13th of december. That's tomorrow, but the status is still "work in progress". The laptop isn't even in production yet.. That's something I can get mad about too. I'm waiting from the 10th of november now and it is probably delayed.

The biggest issue on this is that Dell told me the delivery time was about 10-15 work days..So I ordered it on time, so I knew for sure I had the laptop before my holiday (family abroad, december 20th). My person at Dell sent me an email that the delivery time is a MINIMUM of 30 work days right now!!! Thinking about cancelling too...

They know it for weeks now that they have troubles with some components, but my date is still december 13th... Probably will change today or tomorrow and be delayed.

 

On the Dell UK web site my order is still showing an EDD of 5th December (yes I know that's last week), and is still in pre-production. I placed my order on 9th November.

I spoke to Dell support omn 4th December and was told that there was an unspecified parts shortage and my EDD had been revised to 3 January.

I had an email from Dell support on 6th saying there was still a part shortage and the revised EDD remained at 3 January.

As its now the 14th and it's still in pre-production I'm not holding my breath. Hopefully I'll get it some time in January.

 

How easy or difficult is it to open the XPS 12 and change the SSD or the RAM?

 

Could someone please tell me how to rotate the screen in 'stand-mode'. All the videos show it the right way round but when I flip, the screen is ,and stays, upside down. It will rotate 90 degrees but I obviously need it to rotate 180!!

Thanks.

PS - Feel for you guys who are waiting. I got lucky.

 

Your screen must be on rotate lock on the side. Need to switch it off.

 

Well, when I ordered mine the estimated ship date was today, last week I tweeted DellCares and they said it was in production even though their site still says pre-production. I asked them today if it was going to still ship today and they said "Doesn't look like it will ship today. We'll keep close eye on it & keep you posted. Thanks for your patience."

I am trying to be patient, but I have no laptop at the moment, so it's kind of hard, I know, first world problem.

 

Thanks for quick reply. Autorotate is on. It will rotate 90 but not 180 so at the moment I cannot use this in stand mode which is really important to me.

There is a screen shortage. No XPS 12 will ship this side of xmas.

 

Damn. If that is true, it is time for me to ask Dell for a little compensation. A voucher for their online shop for example. It is not nice to let customers wait for more than two month. And that would be true for me.

Ordered Nov 8th, EDD was December 6th.

 

They offered me 5%. I declined and cancelled the order.

 

Then why this?

 

Try it and find out! Anyway, if I cant get the screen to rotate 180 degrees in stand mode I'm sending mine back anyway!

 

It should have a Intel chipset in it, which means ctrl + Alt + Left arrow (or up or down or right) will manually rotate the screen to whatever orientation you want.

You should also be able to change It from the Control Pannel, Intel Graphics and Media and then Rotation, But the shortcuts should work.


I see nerdydad linked to what I discussed the 2-3 days and so far no response from Dell.

 

Don't want to give anyone false hope, but I'm waiting for i7 with 256GB SSD, ordered on 7th November, original delivery estimate 3rd December, after that failed spoke to @dellcares on twitter, and they said estimated delivery was 27th December (was still pre-production), it then moved to production on the 8th December, so tweeted them again and they updated the delivery estimate to 28th December. Wasn't too happy, but didn't complain - after a day in production it moved to shipped and have a UPS tracking code, its currently somewhere in Poland (delivery to UK), and expecting delivery tomorrow, fingers crossed

 

First, WTH is "stand mode"? Is that Ultrabook or Tablet mode?

I'll tell you how to get right orientation any way you want.

-Go into Tablet mode and with Autorotate on, orient it in the position you want, then turn the Autorotate off.
-When you flip from Ultrabook to Tablet mode, it'll ALWAYS go to that mode. The thing is, no matter whether the Autorotate is on or off, in Ultrabook mode with the screen fully clicked, it'll always turn to the rightside up position so you don't have to worry about it when reverting back to Ultrabook mode.

For me, I have it set up so whether I am looking at it keyboard side or the opposite with screen flipped its not inverted.

 

I think it's Tent mode actually.

 

Mine is delayed too... Just received an email about it.

I ordered it on 15 November (core i5, 8gb ram, 256gb ssd), the new date is 18 January... damn..

 

I just checked and the ship date in the US is about 2 1/2 weeks. UK is about 4 weeks. Australia is about 5 weeks. So it really depends on where you are. That was for the least expensive configuration.

 

Re: standard mode is tent mode

LOL That's funny. My wife loves hers, a miracle in itself. 4th try on a portable. I showed her tent mode and she gasped, "that pretty useless". She conceded it was ok to watch a movie in bed, maybe.

 

Well I got a eMail back from Dell via their App thingy, and yes as we all know it's a parts shortage, and as far as the Ships Fast (2-3 days) those items despite the logo and wording are excluded from ships fast if it's a parts shortage. Sorts of like shooting yourself in the foot if you put that as a Ships Fast system but say that it's excluded because of parts shortage...

I still have received no email yet and my EDD is still the 20th. Boydd when did you order yours? I ordered it on the 26th (UK)

 

Good grief. It's just gone into Production!

 

15th (Netherlands)