XPS 15 9560 owners thread.

Dell chat rep claimed to me that Dell has now fixed all the various driver related issues people are reporting in this thread. Is that 100% a lie and a total joke or are they frequently making efforts to rectify the issues related to the new release?

Any tips when ordering to try to get the preferred Samsung SSD? It sounds like almost everyone is getting the Toshiba now?

Finally, why on earth can you not get a 1TB SSD with a FHD configuration? What could there reason be to not allow that combination? It's not like 1TB of space is that much.


On a totally unrelated note, I have one strange question. If I have to have the laptop delivered to someone else that isn't that used to computers, what is the best way to have them check that everything is okay? Is there a way for me to remote control the laptop from an early stage or is there a lot of stuff that needs to be done before you can remote access it? Are coil whine and screen issues the main things I should be stressing to have them inspect with the hardware or is there more?

Sorry for so many questions. I'm hoping to order soon.

 

Talking to Dell reps in India and S.America is like talking to a pet Dog. Seriously. Even Dell US guys know this... On the bright side, I believe they are working on tightening up Dells phone CS.

In regard to the 1TB SSD m.2 NVMe, here is a link to the NBR Marketplace where I have my new 1TB up for grabs from my AW 17R4.

 

Rev them engines....



::iunlock::

 

Hi, thanks for the post.
Well i have did the test and, all goes well and so, how do think i need to setup my bios?
After some bsod because gpu drivers conflict, i need to do a fresh installation.
I don't want problems or waste my time because i need the Dell for work.
What do you suggestion to me for an optimal configuration or/and a specific drivers?

 

When you bought the FHD instead of the 4k for battery reason and you read that...

 

How did you get this? Max speeds I've seen were 5000-5100 rpm

 

Just ran NAIS Benchmark... it tests the memory speeds... and capacity...interesting...
It only finds 3.3GB of VRAM memory on the machine...


Looks like 3.328GB is the max VRAM capacity. This is a whole fiasco with the GTX970 all over again...what the...

 

Yikes....hmm Interesting yea? That is strange indeed.

Thanks for sharing.

 

I used TeamViewer to remote desktop (free for non commercial use)

 

I wouldn't recommend teamviewer especially with their malware issues last year.

 

Funny thing is... Due to the vulnerabilities that exist with a lot of these type of apps, I've bought a $100 beater laptop to run these apps and to unzip iffy zips haha.

It's nice not having to worry about anything in a beater... Worth every penny to buy one.

::iunlock::

 

Trouble is half the problem is with build quality, the panel, bits lining up and noise so teamviewer isn't much use past checking temps.

 

This sounds troubling! Hoping this is not true and its just a bug with the software..

 

Dunno I just ran the 64 bit and got the same result, this is Dell so...

 

Guys I am unable to find 2560x1440 option in display options of my 4k panel. Am I missing something? What drivers you all are using for Monitor (Generic PnP Monitor version 10.0.14393.0), Intel drivers are 4590.

 

I was hoping for monitor overclocking... 60hz yea big whop. Typically with 60Hz monitors you can OC them to at least 65-70Hz...my previous desktop monitor I could do 75Hz and my 1440p monitor does 85Hz... Intel custom resolution says I've reached the maximum bandwidth...bummer...

 

Since my clean install even with the Dell audio drivers I have nothing related to maxxaudio, anyone found a way around this?

 

How was that possible? I did a clean install of windows and ran windows update which updated my audio. I see Maxxaudio in the taskbar and didn't install it from Dell.

 

Thanks for the replies guys. Is there any kind of step by step walk through on what a new 9560 owner should do to check that the laptop has arrived in good condition or is it just to try to use it and see that things are running smoothly? How are the drivers out of the box? I mean do you need to do anything manually or is it possible the laptop works well from the start?


Also, any comment on any of these questions:
"Dell chat rep claimed to me that Dell has now fixed all the various driver related issues people are reporting in this thread. Is that 100% a lie and a total joke or are they frequently making efforts to rectify the issues related to the new release?

Any tips when ordering to try to get the preferred Samsung SSD? It sounds like almost everyone is getting the Toshiba now?

Finally, why on earth can you not get a 1TB SSD with a FHD configuration? What could there reason be to not allow that combination? It's not like 1TB of space is that much."

 

lol. there are a lot of posts here and at reddit trying to uninstall MAXX. That is garbage, keep it off your system...

the recent realtek drivers included by Dell are decent (much better than the horrific earlier ones)

 

Meh I have no idea, maybe the ISO integration just installs the core files then buggers up the rest?

Pressing, the latest drivers are the ones I used to make my ISO, did you install those and find no trace of maxx?


(just uninstalled audio and drivers via device manager and updated via WU, maxx is back)

 

Like a bad nightmare...

 

Well I just received my 1080p laptop today and it has what I would call really bad screen issues.
Its not backlight bleed, its where the screen seems to be pinched by the chassis as I can move it. This is with screen on 50% brightness.

Also while typing this, my keyboard is extreme laggy and missing keypresses. Very disappointed

https://goo.gl/photos/CkzgcGKxQn8gVtAh6
Video of the screen


My 2013 MacBook pro, same test but 100% backlight brightness.
https://goo.gl/photos/NRd2T5JQ6jVMe4AV6

 

Actually, loosing some drive speed probably isn't a problem with an SSD like this unless you do very heavy work, but loosing CPU performance is a worse problem to me.

But what about if you actually use the SED built into the device (even though eDrive isn't), would that mean that you have to enter the key every time you boot? Maybe that isn't to bad if you like me only do actual boot maybe once a week or something like that.

On a side not, is it possible to use BitLocker with the fingerprint reader instead of a password? Unless you encrypt the entire system disc that is (in case which I assume it works even though I have never tried).

 

...then you know that you still have a few good hours left when iUnlocks fully loaded 4K version dies

 

Yes, I fully understand that you worry about running out of working laptops

 

Here is a video of my 2013 MacBook pro, same test, same conditions but 100% brightness.
https://goo.gl/photos/NRd2T5JQ6jVMe4AV6

 

New laptop maybe just downloading & installing patches and drivers so the keyboard lagginess may resolve itself after a day or so.

The screen is another story...

 

I actually find the maxx audio much improved from the 9560. Well audio in general is much better. No more crackle but just a few pops!

 

My FHD screen does the same when I touch the borders. It's like you press the torch button haha.

In general with my experience with both the 9550 and 9560 I have noticed that the quality of the 9560 has decreased and hardware quality has decreased too.

 

Worse than the 9550 with all of its problems? Sounds impossible.

 

You probably don't want to be literally changing the panel resolution as that wastes the potential of the expensive display. Instead, use the DPI scaling provided by Windows (or Linux, though the Linux one doesn't have as many options). I think setting to 150% will get you to 1440p. I actually like to set it higher -- either 200% to get 1080p or even a bit more.

 

I also noticed, while going to import a photo to show dell, that the SDcard reader doesn't seem to be properly aligned and I couldn't insert the SDcard unless I poked a corner of it into one side, slid across to make the gap wider and then finally insert. Not good

 

There are 9560 owners with screens which look dirty and others have light bleed issues including my 2 9560s and the chassis on my 9560 is misaligned. You'd think they'd improve on the 9550. Only improvement is the hardware refresh.

 

That's another example of misaligned chassis. Haven't even tried the sd card slot yet. Dell QC is getting better haha

 

hahaha. wrong varuka!

still have the crackiling when changing brightness via f11/f12?

 

No don't have that issue anymore on the 2 9560s that I've tested. Do you?

 

Still a problem on the 9550 : (

 

Is this good advice for going through a new XPS or would you change/add anything? I think some here don't quite realize how overwhelming much of the discussion here can feel to people not used to troubleshooting driver issues and stuff like that. It's obviously totally fine that you do it, but for those of us not entirely sure what is going on, it's good to get a basic walk through of how to go analyze a new XPS and take it from there.

He also recommends formatting to a fresh install of Windows. Are there any downsides to doing this for the average user? Will drivers and updates still happen automatically after a fresh install or do you lose Dell's side of automatic updates?

 

Actually, 4K is 4 times FHD (twice the width and twice the height) but not really sure how the percentage in the DPI scaling works as 400% seems like it would be much bigger than FHD.

 

And thats before you pull the laptop a part to repaste the CPU and GPU

No, seriously, with computers I find that ignorance is bliss. Me and other OCD people in here might have a good hang of drivers, hardware etc but I doubt that we are actually happier than "average Joe" who's PC might work half as good as ours but still Joe is happier than we are.

 

DPI is linear dots per inch, not dots per square inch so I'm pretty sure that 200% would take you from 4K/UHD to sharper FHD. 400% would result in effectively 960x540 which would make everything on the screen really huge. I suppose you could do 300% which would give you 1280x720, but I haven't tried that size for a long time.

 

Not to be confused with the good nightmares


Sent from my iPhone using Tapatalk

 

Yes, thats my experience as well. Just wanted to mention that 4K is 4 times of that with FHD which people tend to confuse.


Sent from my iPhone using Tapatalk

 

Here you guys go! Now that you know where the monsters are....CCHHAARRGGEEE!!!


After running through varies tests, I'm getting really close to finding the right combo.

Note: It's not about lining the bottom randomly with thermal pads, as that will only block air flow and make things actually warmer.




Special shout out to @pressing, for being just a cool guy and fun to bounce ideas around with... all them late night discord brainstorming sessions haha... Great stuff mate.

 

Great photo iUnlock!

Provides some good data to think about solving thermals once and for all.

You can see heat being transferred from underneath components at the motherboard, effectively making some components heatsinks (like the chokes).

Look at the temp difference between the vram at the bottom vs top right (54-66*C)! Part of that is due to the vrm. Part is due to lousy random 3-screw heatsink.

 

Here is his walk through on a fresh install of Windows on his XPS 15. What do you guys think? So he basically loads it on a USB, and once the clean Windows is installed, he adds Dell Update and Premiere Color. Is that it? Is there anything more to do? Any problems you run into with this method? Do you recommend it as well?

 

I have a screen shot of the only drivers that I install on my XPS, less all that Dell bloat virus crap.

Update:

Note: Do not upload that graphics driver from Dell. It's rubbish.

Here is the one that you want:

I use the July 2016 edition for the Windows 10 recovery ....

Once that is all set and one, I've cherry picked the drivers to install.

Also use O&O to block (er at least let's hope so) all the M$ telemetry crap...

Then use CCleaner to delete all M$ Virus...yes including photo, mail etc... yea even solitaire. lol..

Hold on let me find my recent post on this and I'll copy/paste it here for you.

Update:

Here is the link to my post on the Windows 10 forum.

 

Well reading that thread was extremely disturbing. I had no idea Microsoft was uploading all private info on your personal computer? I don't see any discussion on here about using Win 7 on the XPS 9560.

Anyone else here have any comments on the video I linked?

 

hmm...so something strange on my machine...

I've tried to enable the AHCI and it appears its not working properly...
I follow this guide --> https://www.tenforums.com/tutorials/22631-ahci-enable-windows-8-windows-10-after-installation.html
and after I reboot its back in the IDE mode or whatever the iastoV is... anyone know of specific BIOS boot options I should be aware of? I think I have it in the "legacy" mode with AHCI enabled....