XPS 15 9560 owners thread.

Thanks. I will do that. I have seen a youtube video but I wasn't sure if that was the recommended approach.

As for uninstalling Dell stuff, do most people here agree with you on deleting almost everything or are there a lot of mixed opinions? I certainly trust and respect you but want to make sure it isn't just a very personal decision and that it's widely accepted as a bunch of useless bloat.

Also, on the Dell driver page, after entering your service tag, how do you know which drivers you already have and which need updating? It shows Intel 630 graphics driver and I thought it was going to show 620? I also don't see 4590 anywhere on this Intel graphics driver page: https://downloadcenter.intel.com/product/80939/Graphics-Drivers

 

Thanks

 

When i scroll in Windows Chrome my laptop makes a weird scratching sound. Also when i watch youtube and i mute the sound(so i can hear the scratching sound), the scratching sound is louder.
When i use balanced mode in windows battery its not as loud as if i use the high performance mode?

When i deleted the Intel HD Graphics driver is sound is gone, so its something with the intel hd graphics. When i do stuff that requires the graphics card to work it gets louder. Also tried the drivers from the intel website.

Is this normal i should i return my xps and get a new one?

Dell XPS 9560, FHD, i7 model.

 

That is coil whine. Do some research here and decide if you think it is an issue...

 

Yes i also though it was coil whine, also when i plugged in the AC adapter the fans keep running they dont turn of. On battery they only kick on while high load and most of the time are off.

Is this normal?

 

Yes it is to cool the charging circuit/battery during fast charge and cuts out around 80% as the charge rate drops.

If I had £1 for every time I said that I would be up at least £20

 

Yeah, a seamless upgrade to Windows 10 Creator edition was of course too good to be true. I had weird issues such as the fingerprint scanner no longer working (driver was rolled back), buggy UI (HD630 driver was also nuked back), quirks with setting PIN, and double notifications for everything ...

Had to backup, wipe and do a clean install. Did a full usb/iso install, with deleting and creating the partition anew, to be sure. Hopefully, it will now hold.

 

But did you also then reformat your SSD into MBR? That seemed to be the only way to install Windows 10 with the old school method of installing via a legacy bootable usb, but I wasn't sure what I'd be losing by wiping all 4 partitions.

So I had to go through the extra loop of creating a UEFI GPT bootable usb with Windows ISO, using Rufus. Oh, and had to set BIOS to AHCI (which I guess is a good thing, according to GoNz0) to make the SSD recognizable after booting in via the UEFI GPT. From there I could delete/create/format partition 3 primary and install windows pristine.

 

Yes. And if you don't need fast charge, I've found that switching to a lower watt power adapter, like a universal 95W or the 60W Google USB-C, will also avoid the whine coil too.

From the postings here, it also seems "older" 130W adapters, like the DA130PM130 or pre-2017 HA130PM130 (which presumably has less fast charge capacity?) also cause less coil whine as well.

 

I got the DA130PM130 adapter.

 

Any other thoughts?

 

Have you guys tried the latest 4629 Intel drivers: http://www.station-drivers.com/inde...tory&Itemid=352&func=fileinfo&id=2790&lang=en

My 9560 is arriving next week so can't test them yet.

 

I would not download drivers from anywhere but Intel's own website. That is just asking for a virus. The latest on Intel's website is 4627.

https://downloadcenter.intel.com/do...phics-Driver-for-Windows-15-45-?product=98909

 

So I just received my XPS 9560 (7700HQ, FHD, 512GB) and after a clean install I am playing with throttlestop and there is something weird going on I think since I can go all the way to -250mV on CPU core and prime95 and RealBench seem stable, which seems super unlikely to me though...HWInfo sensors show that VID indeed decreases when I go lower with voltage in throttlestop though. It just doesn't reflect the exact numbers in throttlestop: -250mV in TS results in about -110mV on VID...any thoughts guys?

Also has anybody tried the screen color profiles from this review? http://laptopmedia.com/review/dell-...dware-the-new-xps-15-makes-a-compelling-case/ are they any better than the profile from Notebookcheck?

 

When will the latest intel graphics driver be downloaded automatically via Windows or Dell update? Does it have to be done manually? I don't see any driver on the intel page called 620. Does anyone have the exact driver number to download?

 

Lol. I've been using station drivers for donkey's years. It's a completely legit site.

 

Sure you can go to -250V or more. But the computer generally will ignore extreme adjustmets such as that. See ThrottleStop thread for comments from Uncle Webb

Several users reported periodic stability and BSOD issues with undervolts more aggressive than about -120mV. Lots of info published in these threads.

 

Looks like core voltage and cache voltage need to stay within certain margin from each other, once I started dropping cache V core V started to go down again and unstable under -135mV...

Has anybody played with iGPU undervolting? And GTX1050 undervolting? Can it be done with afterburner?

 

iGPU can be undervolted the same way as the cores and cache (it's just a different slider in XTU). I have it undervolted, but not by quite as much as the rest of the system (core and cache by 100mV, iGPU by 75mV). Every system is different though -- a lot of people get a stable undervolt closer to -120mV or even -150mV. Mine is stable under Prime95, but beyond -100mV I get hard freezes in games that don't happen at -100mV. The same is probably true for the iGPU.

It should theoretically be possible, but Nvidia doesn't support it the way Intel does and I have not seen any simple guides for it.

 

I was curious about the average numbers for the iGPU undervolt...it's little bit more difficult to test I think, all you can do is limit games to iGPU only and play...or is there better way? I just started doing that with furmark...

EDIT: Also how about the system agent and IO voltages? No benefits there?

 

So my xps9560 arrived and it's beautiful. But

1. A bit of light bleed ~ Not serious and I'm not sensitive to that.
2. Clunky end key ~ I can deal with it.
3. Wobbly base on the right. Seems it will set in after use. ~ I can deal with it.
4. Thin 2-3px vertical line on the right edge, next to bezel. Seems like misaligned screen and this I do see as a problem.
5. While charging, when I glide my finger under display or on the back on the aluminium, I feel electricity. Anyone else with quite noticeable Electro Static discharge?
6. Space key not back-lit. Is it supposed to be?

Any experience with no. 4, 5? How about 6?
Talking to Dell ProSupport, hoping to get someone to replace display as I am not in US right now, getting replacement or returning is troublesome. ://

I will appreciate any help or suggestinos.
Thank you

 

My gig can under volt 120 mV, including iGPU, which is awesome.

 

This sounds like that power socket you use is not properly grounded.

 

4 is almost certainly a misaligned screen and you should get that fixed or replaced. I don't have the issue in 5, but I do have the one in 6 so I suspect the space key is not supposed to be backlit (it's kind of hard to miss...).

 

Few questions:

I've noticed a slow boot time when awaking from sleep? Is this just normal behavior? Seems like it takes a few extra seconds for the dell logo to go away lol. Could be a first world problem!

Also, my xps will be connected to my tb16 majority of the time, so is it advisable to change the charging settings in the bios to something lower than 100?

Other than occasional USB not being recognized after coming out of sleep (and the slow boot time) I would say the laptop is perfect. Clean install with a repaste and undervolt and even the new bios update have made it operate significantly better than stock. I'm pretty satisfied.


Sent from my iPad using Tapatalk

 

It seems ICC profiles (color profiles) are not working correctly when installing a intel driver other than the one from Dell (dated january). With the "original" driver installed Dell PremierColor is working correctly and changing profiles (sRGB, Adobe, Full, etc.) is changing the way the colors look. After installing a new driver (through device manager) it's not working. The only thing that will be changed is the brightness.

Even uninstalling PremierColor and using a custom calibration with my X-rite i1Display Pro is not working. The profile is loaded in the i1Display program, but after saving it and let windows use it, it's not working. Only when i revert back to the older intel driver (original one) everything is working correctly.

In previous windows versions there was something called intel persistence module (igfxpers.exe) that prevented color profiles. Disabling this would solve the issue. In Windows 10 there isn't a igfxpers.exe anymore

I hope someone has a fix for this, because the display is way to oversaturated right now...

 

I've been through 4 different FHD screens. All of them were misaligned, all had terrible light bleed, all had uneven lighting

 

6. seems normal. The space key is back lit only on the upper edge (the lower edge above the trackpad is not). You can see this in the WindowsCentral review or any google search for "xps 15 9560 keyboard backlight"

https://www.windowscentral.com/site...l-xps-15-keyboard-backlight.jpg?itok=Hlh06keB

5. is not normal ... probably a power socket problem as 3xR says.


Reading all these posts, I wish there was a way to figure out where the QC issues were happening. How many assembly factories does Dell have? I imagine they use contractors, but who are they? Pegatron, Qunata, Wistron, or some other?

 

In the Intel HD graphics control panel \ Options and Support \ Preferences, did you try disabling?

Or in Computer Management \ Services, setting Intel HD graphics Control Panel Service -> Properties \ General, startup type to Manual
Aside for this igfxCUIservice.exe, I see:
igfxEM.exe (executable main), igfxHK.exe (hotkeys), and igfxTray.exe

 

I was wondering do i need to unscrew the moterhboard and everything to replace the FHD screen on my XPS 9560 because i got a 4K panel from a friend. The Dell guy said with the 9560 you only have to unscrew the back and then u can unscrew the screen from the other part of the laptop?

 

As mentioned, I did manage to install Windows 10 but can't get it to autoboot.

 

You should download the service manual from Dell, You only take the back off but you do need to angle the screen at a certain position to remove it without damaging anything. Page 74 http://topics-cdn.dell.com/pdf/xps-15-9560-laptop_setup guide_en-us.pdf

Have a large microfibre cloth or something to rest the laptop on and tbh 2 pairs of hands are better than one when the screen is dangling over the edge of the table.

 

create a new boot path in BIOS, it will work if F12 gets you in normally.

 

Can't seem to find such an option in BIOS? Looked for it though but couldn't find it.

 

I think it is under Boot sequence then add boot option?

 

6. Seems that niether the upper nor the lower edge of the space key is backlit. Only light coming anywhere near is from the keys above space. Local Dell service said it should definitely be replaced.
5. Figured out. House I am renting has very few properly grounded sockets. I found out that GFCI Receptacle should do the trick. I will try to get it done. Thank you!
4. I might be stuck with the misaligned screen as I don't feel like sending it back to US ~ 10 days+... Taiwan doesn't have any to replace and whether they will order one for me is uncertain.
3. Wobbly base seems almost good now after pushing it directly in the table. I read something about the twist motion, but it didn't help. Maybe I was too gentle or maybe it is just madness to expect people to twist 1500-2500$ devices with wobbly base.

Regardless, I still love the device. Thank you for all the responses!

 

I have pretty much finished my setup (reinstall, repaste, undervolt...). It looks like mine is stable at -135mV (resulting in about 0.912V during load) and last thing I'm wondering whether I've done a good job with the repaste...

I used Conductonaut and put a very little of it to avoid any potential drops forming after being pressed out by the heatsink and this is what I get running Prime95 28.10 small FFTs for a while (sitting on a desk, about 22C ambient)...

Do you think the temperatures and fan behaviour are appropriate the voltage and paste used? It can also serve others as a benchmark...

Thx

 

I think your temps are allright and you did everything right I got almost the same values with CLU. What did you do to avoid PL1 throttling? As Gonzo mentioned earlier the throttling starts almost right after running Prime because of the Package Power exceeds 45W. I for myself did raise the value to 50W via XTU but still curious about other ways

 

You know that's funny I haven't looked into throttling at all so I guess the undervolt took the power draw down enough to prevent throttling....

EDIT: Yeah the maximum package power in HWInfo says 43W during about 20mins of P95 Small FFTs

 

Then your undervolt may do it for you! Mine is at 120mV as I get some errors after changing power states (Prime/Idle etc) with values above that. Maybe you should check for that. And monitor your PL1 Limit in many situations. It´s getting worse when the machine gets hotter under load for a longer time. I got the hint to raise the PL1 value here in the forums and this did the trick for me. But nevertheless I think your repaste works

 

What's your resulting voltage (or VID to be correct) during prime? I've been doing lot's of different stuff after the undervolt and also tested stability with RealBench (running 10 loops of all benchmarks also as opposed to just stress test as benchmark is gonna put the system through all kinds of power states and frequencies fairly randomly)

How about during idle? Does your fan kick in occasionally during light usage (browsing while listening to youtube mix etc.)? I think mine does, but it's just few hours after the repaste when I was also doing stress testing etc so I need little more time to get an idea...

 

I just looked it up. It reports about 0.988V at 3,4Ghz (small ffts).
I don´t know if I can trust these readings...

On idle my VID is about .570 at the lowest stage. But again I think the voltages may be inacurate as they change quickly.
I did enable SpeedShift and my fans are not kicking in while Surfing/Office etc.

 

ah ok there you go, mine is just 0,912...

Which kinda makes me think my temps should be better :-/

I also undervolted iGPU by about 100mV

EDIT: so our CPU are binned differently I have lowest idle VID 0.564V and normally around 0.610V so pretty much the same as you...idle voltage is probably gonna be a limit for the undervolting not so much load voltage as my load voltage is much lower than yours...

BTW I also use Process Laso and set it to Bitsum Highest Performance while plugged in, maybe you wanna check it out too...

 

I have to look at this prog I use Dell Power Commander to get my fans to 5100rpm. Btw maybe you´re right with waiting some days for your paste to settle down as I got my temps with fans staying at around 4000rpm.

 

According to some posts from the Thermals thread some people are getting Prime95 temps in the 60s just with undervolting and using LM paste...guess I might have ****ed up the application and it takes more paste? Maybe there is a gap between the dies and the heatsink...?

Or is there any other variable I'm not seeing? Has anything changed with the new bios?

 

One reason might be him havin an i5. Those CPUs seem to run at lower temperatures. Our i7 pushes the thermals and power supply to the Limits of the form factor. But it´s a good thing to check the heatsink mating properly. The pads on the Vram are known to be pretty uneven. I used K5-Pro to replace the Vram pads.

 

I just reinstalled with latest version of Windows 10 Pro but I am having a hard time getting Windows Hello to work. Not sure if it is a problem with the fingerprint driver or something, I set it up multiple times but it just reverts back to not being setup on the next boot (ie at login claiming that Windows Hello has not been setup). Any ideas?

 

It depends on what the laptop can keep the chip at, considering a constant 3400mhz to some others who sit below this I would rather see it running hotter but maintaining max clocks during the test.

 

Gonzo you seem to have been through a lot with your XPS machines...what do you think about my temps given the mods I've done and the fan speeds?

 

Good considering you are at max turbo all the time