XPS 15 9560 owners thread.

Fair point. I installed the OCZ drivers, but am still having the same issue.

Just so it's clear, at the worst, Task Manager takes a good 30 seconds to start (compared to a near-immediate initialization after a restart), during which I'll see the mouse lagging, as I mentioned. GPU-z doesn't report any heavy load during this period. It's just so strange to me to see an across-the-board slowdown after the laptop has only been running for a (relatively) short period. Temps are low, utilization seems low -- I just don't know what to make of it.

Tempted to ask for a new replacement (I have ProSupport Plus), but would be much happier if I could figure out what's wrong, especially since it seems like a software issue.

 

No point asking for another as you will get the same again, humor me when I probably ask again if you installed windows already to start with a clean slate?

The default video drivers for the intel side of things are (were?) buggy as hell and does cause the issue you have so lets see if I already suggested the following and if you did it (I skim the posts so it's hard to keep up)

Remove the intel 630 drivers with DDU http://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=846
pick intel and let it do it's thing then install the latest intel driver https://downloadcenter.intel.com/do...ror.intel.com/26941/eng/win64_154602.4729.zip and run the setup.

After that if you have pro you can disable that device being overwritten by windows update https://www.howtogeek.com/263851/ho...from-automatically-updating-specific-drivers/
If you have home you need to google how to download and use group policy as you can still use it once downloaded.

Any better or did I already say all that

 

Speaking of Intel Drivers, has anyone else had success in overclocking the display on the 4K version? I can get 62Hz, then it just black screens for me. Not sure if this is just the display calling her quits, or I can get somewhere with loosening the timings. I haven't seen anyone else post any information using this display. 70-80Hz would be amazing, I just finally got my display calibrated @ 99.8% Adobe sRGB, looks amazing.

 

You did not, much appreciated! I had installed the 630 drivers from Intel but will try fully uninstalling with DDU, then reinstalling. If that doesn't work I'll do a full Windows reinstall -- I had avoided it just because I got a signature edition, so there wasn't any strange bloatware to begin with. I assume I should load a new windows install from scratch, rather than doing the within-windows "reset this PC" option.

 

I would do it from scratch, wipe all partitions and install from USB, just because it's the signature edition doesn't mean it stops windows update from installing the Dell ****e drivers it thinks you need.

 

Are the intel 630 drivers still buggy?


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I managed to get a 3rd antenna inside the antenna cover.
Had to remove one of the lips on the inside of the antenna cover.
The antenna I bought on eBay, had to much soldering iron on the outside (Little bump), so had to squeeze the cover a little harder to close it.
The antenna cable can be pulled through the cover next to the other cables.

 

I managed to get a 3rd antenna inside the antenna cover.
Had to remove one of the clips on the inside of the antenna cover.
The antenna I bought on eBay, had too much soldering iron on the outside (Little bump), so had to squeeze the cover a little harder to close it.
The antenna cable can be pulled through the cover next to the other cables.

 

Has anyone looked at the custom refresh rates on your monitor?

http://forum.notebookreview.com/thr...ur-laptop-monitor-intel-intel-optimus.802167/

I can get a custom whopping 65hz rate on my stock monitor. Feels just a tiny bit better over the stock 60hz. Hoping it cuts down on some of the ghosting but that might not help with a 5hz bump. I tried 66hz and the monitor had all sorts of bad pwm flickering so I don't think anything over that would work...

 

I'd like to add Winaero tweaker which gives an option to disable driver updates through WU.

 

Hey guys, I'm looking to buy a USB-C dongle with HDMI/Ethernet/USB 3.0/Card Reader etc. But there are so many out there.

However, what I really want to know is how exactly does HDMI work on USB-C with the Dell XPS 15 9560? I've had USB 3.0 to HDMI adapters before (not type C), and they kinda just act as USB monitors so the latency is sluggish and the colors are kinda bad. Since this dongle won't be a Thunderbolt 3 dongle, does it mean it'll also just be a USB connection? Or is it full-fledged HDMI, as in I can play games on it (instead of the native HDMI port for example).

Thanks in advance!

 

The USB-C port on the 9550/9560 has something that is called Alt-mode. Basically, it's an integrated Displayport running over the USB-C output, allowing you to connect HDMI cables (among others).

 

Wow, that's actually pretty good. A lot higher than I got, but like I said I only got a black screen. So I'm assuming something got messed up.
Would you please share your config/profile for the 65Hz, so I can try if the timings or something is different? This Is for the 4K panel right? 70Hz on a 4K panel with 99.8% sRGB color gamut.. Ouch, what a wet dream.

 

I've got the standard FHD display. I was hoping for the usual 70-75hz but I guess not. Heck I had an acer 1440p monitor not too long ago that could do 85hz and that thing was freaking amazing. Kinda a bit disappointed but I'm glad Im actually able to boost it a little over 60hz. Maybe they'll get rid of the annoying blur that's even bothersome typing a paper....i just copied the stock profile and increased the refresh rate...Nothing else is different..

 

This is the expected behavior of the adaptive Dell battery setting. If it senses you use/need the full battery capacity often, it expands the usable capacity (which shows as less battery wear). On the other hand, if someone is infrequently on battery and only uses say 20%, then the BIOS limits the amount of a full charge and discharge to save battery cycles. At least that's how its supposed to work.

Exactly. If you're only able to use 0.8 of a full cycle, each time the battery is drained and recharged you theoretically save 0.2 cycles from counting towards the battery lifespan (approx. 300 I believe)

 

After I first noticed the battery lifespan issues you and others have mentioned on my 9550, I immediately changed to standard to see if it fixed the issue, which it did. However on my 9560 I've left it on adaptive as battery life is less important for me than lifespan. IE the 5 hours I easily get with the reduced capacity of the adaptive plan is plenty for daily use, and worth the tradeoff for a few months (more or less) of battery lifespan.
Personally I would recommend leaving it on adaptive unless you are someone who sporadically needs the absolute maximum battery life and the tradeoff thus isn't worth it.

 

I personally get around 6-7 hours. Says 8 on windows but I definitely don't think it'd be that. I limit my clock speed to 2ghz and with my massive undervolt it really pays off. My 56wh battery shows like 5% wear. I cap my charging to 95% so I'm around 49wh total capacity

 

I'm just about to pull the trigger on the XPS 15... I do mainly photo editing through Lightroom + Photoshop...

I think the only thing sticking out to me is sadly only ONE USB Type-C port... really wish it was future-proofed with at least 1 more (seems like there is plenty of space!?)

What do you guys think? Pull the trigger on the 9560? The 15" macbook is just way too much of a premium over the XPS 15...

 

I just got my first BSD. Totally out of the blue. Only thing running was a bunch of Chrome tabs. The error was a 'DPC watchdog violation'. Googling around suggests possible driver issues.

Do you think I should immediately try to troubleshoot or should I wait and see if it was a one off before doing anything? With my last computer I ran into sprodic BSD's but the problem never really got worse so once every few months wasn't a big deal. I'm not familiar with this error so any advice would be welcome.

 

Got my Dell XPS 9560. Had BSOD right out the box and did a clean install with Gonzo ISO. Update to 1703, undervolt -125mv, and it's working smoothly.

Pretty responsive with Adobe LR & Photoshop with 4K display.

 

Use bluescreen view from nirsoft and find out which driver caused the BSOD.

 

If you need more, get a hub or a dock. Mind TB3 docks are appearing rather slowly, likely because TB3 isn't so mature yet... Dell just managed to screw up dock connectivity with recent BIOS updates again!?
Also PCIe traffic over TB3 is restricted to 2 lanes not 4. This is an issue mainly to gamers wishing to connect an eGPU, and the 40Gbps TB3 throughput is available for displayport connections (2x 4K@60Hz external displays).

 

Tends to be the SSD drivers for that one but only 50% sure as you never know.

 

I wonder if that explains what I am noticing on my XPS 9560's battery.

I downloaded HWMonitor while playing with turning off Turbo Boost, and I noticed on the bottom under batter it shows that although the "Designed Capacity" is 97 mWh, the "Full Charge Capacity" is at 87 mWk, And wear level is at 10%.

That can't be right. I've only had this laptop for a little over a month and haven't used it much yet, so I only fully charged it maybe 4 or 5 times. So how can I have 10% wear already?

I am wondering if maybe I have a bad battery.

 

Your question has been answered but to add a note, I have the Dell USB-C to HDMI/Ethernet/VGA/USB 3.0. And as mentioned, the HDMI and VGA are pulled as DisplayPort signals via alternate mode so it functions just like a native HDMI port without any lag or high CPU load.
Unfortunately it lacks the card reader you mentioned wanting (although XPS 15 does have built in SD card reader if you weren't aware), and the HDMI is only 1.2 and not HDMI 2.0 (so no 4k at 60 hz). Its also expensive ($60 on Amazon), but it looks good and has worked great in my experience.
Many other USB-C adapters are still very hit or miss. For other options, I'd suggest looking at Anker as I've heard most of their USB-C products work well, and their support is great.

Yes, this sounds exactly like the result of the adaptive battery management setting, and the same as what mine was like. If you want to verify that's the case for you, you can change it to Standard in BIOS, and then charge and discharge the battery a few times to get an accurate reading on battery wear. It would be extremely unlikely to have that amount of wear with your usage, barring a major QC issue.

 

Thought you guys might like this:


I took a chart of the voltages vs power in my xps 9560. Undervolt is pretty telling. Cooling system has absolutely no problem cooling ~25w of power...heck even 35w its very easy...with proper thermal paste. This is with prime95 stress test on loop.

 

Does anyone know if there is a program somewhere that allows you to do a voltage-offset curve instead of a fixed value? My 7700HQ seems to be able to do -160mv on 3.4ghz, but as soon as its multiplier drops when you stop doing something, it bluescreens. Seems that higher multipliers can have a much heavier undervolt than lower multipliers, and having a fixed undervolt setting just isn't as efficient. Being able to finetune that would allow for much better temps at full load.

 

Afaik that options locked out even with the efi hacks

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Nice chart.

I bet your results would be different running an all-around test of both the CPU & GPU (e.g. the ROG StressTest). Results for a similar test with the 7700HQ would also be interesting. . .

 

Just calibrate....
There are already a lot posts about it

 

Unfortunatelly there are no such option...
I missed this option since Core 2 Duo + RMClock when you were able to configure VID for every FID ...
And yes .. 160mV comparing to 1000mV when you run full throttle - its just 16%, but when voltage drops to 600mV - it becomes significant 27%...
And even more - current intel's technology doesn't allow semiconductors to work properly at very low voltage (meaning even you drop frequency to 100Hz - you cannot drop voltage bellow for example 450mV because those semiconductors simply doesn't work as intended at such low voltage no matter of frequency)

 

Hello to all!

I am also an owner of the Dell XPS 15 9560, 4K model. I have the Toshiba 512GB SSD and upgraded the laptop to 32GB of RAM.

The problem I'm getting is the write speeds to my 64GB USB3.0 Sandisk USB drive (NTFS formatted). I'm mainly transferring movies that are around 8-10 GB in size (one file). The transfer speeds start from 90Mbps and then drop to 30Mbps.

Does anyone know what is causing this? This should not be happening on a $3500 laptop (thats what it costs in my country).

I was having more issues in the beginning but managed to solved most of them. But all in all I'm not that pleased with the laptop. For the money it costs, it should make my waffles every morning.

Every reply is much appreciated!

Tom

 

Probably the stick as they all have a cache and you will probably fill it, I sue the extreme USB3 drivers without slowdown.

 

I sue the extreme USB3 drivers without slowdown.

Not really sure what you mean by this?

 

what USB drive are you using?

 

I'm using this exact USB drive :

https://www.mymemory.co.uk/sandisk-64gb-ultra-fit-usb-3-0-flash-drive-150mb-s.html

I tried both USB ports on the laptop with the same results. 30 mbps write speed from the Toshiba ssd to the SanDisk USB drive

 

I have the 32GB version of that. NUMEROUS complaints that the drive gets really really hot and throttles.... believe it... Heck I can barely transfer 1GB before it throttles. Great design but poor execution...Maybe a 2nd or 3rd gen with like 3d NAND or storage or whatever will decrease the heat output. I have no idea why it gets so hot...kinda sad but love the form factor. I rarely use mine since the dell only has 2 ports...and I've got 110GB left on my ssd so why need it....

 

That drive is crap, I use one for MP3 on my car stereo, it isn't fit for anything else, buy a Sandisk extreme. I transfer around 200 mb/s with that

 

For those that have swapped out the 32GB SSD for an EVO 960, do you need to purchase some thermal tape to apply to the EVO SSD?

My laptop hasn't arrived yet so I can't check to see if the original 32GB SSD has any thermal tape I can re-use.

 

Not tape, a thermal pad. 2mm will do it, cheaper the better as it will squish down.

 

Forgot to add, the 32gb has no thermal pad

 

Hi, I own a 9550 that just crapped out on me. If I buy a cheaper 9560 with the 32gb SSD+SATA drive and the smaller battery, could I easily swap out the SSD for the 512gb one from my 9550 and the bigger battery from my 9550?

Assuming those components can be swapped in?

 

SSD yes, Battery no. The forum search brings up my test of this. http://forum.notebookreview.com/threads/xps-15-9560-owners-thread.800611/page-43#post-10462613

 

Just an update, your ISO seems to have done the trick. At about 48 hours uptime and I haven't been running up against the same problems. Really appreciated your advice!

 

So with the efi hacks to unlock undervolting in bios can you control the undervolt on the bios itself orr is it done when you enter the stuff into the efi shell manually? Going to be running linux on mine and there's nothing there to undervolt current cpu's.

Thanks!

 

I tried it and it did nothing at all apart from allow you to see a few more options that it wouldn't let me adjust as it insisted on a reboot and after that it was at the original settings.

 

The new intel HD630 drivers have crashed a couple of times for me after a DDU clean install so I am sacking them off (version 4729)

 

Nevermind, I spoke too soon before. Still getting the same problem. Can't believe this.

 

Did Windows update put the old driver back on?

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I'm using this driver https://downloadcenter.intel.com/do...-Intel-Graphics-Driver-for-Windows-15-45-?v=t
I found no issues.