XPS 15 9560 owners thread.

Sure, here is the link, this one I bought on ebay:
https://www.ebay.com/itm/273370744747

Still, it is not that ergonomical as the small one, you need to remove 4 screws everytime to access the nvme-ssd in that black case.

For the silver one, I just use the red rubber band (as shown on the photo), easy to access ssd.

UPD:
here is a link for the small one if needed:
https://www.ebay.com/itm/123397210633

 

Maybe some members would like to take a look at the JEYI i9 NVME as well. (See Link Below)

https://www.aliexpress.com/item/JEY...x-optibay-hdd-case-TYPE-C3-1/32874418125.html

 

thx, I did the benchmark test above exactly for this model.

 

I had/have an XPS 1550. About a year ago, I carelessly dumped a cup of coffee on the laptop and fried the motherboard. If I wanted to salvage the SSD, format it, and use it as an external drive with my XPS 1560, is there one of the adapters being discussed here that would be more suitable for that use than the others?

 

Grab the one with the best speed from the tests in previous posts m8

Sent from my SM-G920F using Tapatalk

 

Anyone else experiencing an awful lag on YT videos, both on Chrome and on Firefox? The whole system becomes laggy, mouse and keyboard become unresponsive, as if it were severely throttled. Intel GPU saturates at 100% load.

This has been going on for perhaps a month now, but I don't remember if it started after I updated to the latest BIOS version. Both Intel and NVIDIA drivers are at their latest versions, but the problem also happens with last month's versions, as well as with Dell official drivers.

 

See if the link below can hopefully help you.

https://www.reddit.com/r/Dell/comments/5xcbvo/how_to_fix_the_dell_xps_15_9560_2017_lag_freezing/

 

I get this! Glad I'm not the only one... It almost feels like my PC is going to lock up but last minute doesn't....So frustrating

 

Thank you for the link. Tried it, but the problem persists. It looks like what this trick (from the link) does is prevent Windows Update from rolling back the driver to an earlier version, which has already been taken care of on my system using a group policy.

I've searched the web and found other reports on this, but no solution. And those reports are quite old. But in my case, something was broken recently, I don't recall having experienced this issue more than 2 months ago.

Are you also using an external monitor? Here I have two 4K screens driven by the TB16. I read that if you use an external display connected through a Thunderbolt dock, the NVIDIA GPU isn't used at all. Wonder if this has anything to do with our problem.

https://www.dell.com/community/XPS/XPS15-soupy-laggy-on-2560x1440-monitor/m-p/6076743

 

You are very welcome I'm only sorry it wasn't the fix for your issue.

Yeah I figured you probably combed the Internet for a fix but who knows as sometimes we can miss what others find.

Take a look at the links below and see if you already were there and if not maybe there's hopefully some fix you can find between them.

Good Luck!!!

https://www.dell.com/community/XPS/XPS-15-9560-slow-and-stuttering/td-p/6063977

https://www.dell.com/community/Lapt...ng-stuttering-mouse-pointer-FIXED/m-p/5085615

 

I recently noticed my 9560 laptop is struggling as well when it comes to viewing youtube videos etc, and I can see that the CPU has started running only on 28% capacity. I think it's due to recent windows/dell bios updates.

*EDIT* I rolled back to an older bios and that did not change anything, boo.
I wonder what else it can be the cause of it.

 

Sounds like an intel graphic driver issue to me. Perhaps try reinstalling your igpu drivers.

 

Really? the GPU drivers can cause the CPU to throttle? how strange, thank you for your suggestion custom90gt, I'll give that a try when I get back home from work tonight!

 

for the last two weeks or so, my CPU has stopped clocking up to anything hi-powered, it stops at 1.9GHz (as reported by core temp). on boot sequence i saw it once hitting 2.8GHz, but can't get it to clock up subsequently even if i throw at it a tasks that should max it out.

this is NOT thermal throttling, the temps are at comfortable level. and the computer used to behave normally when it was first set up.

yes, it's undervolted with throttlestop. anybody else see similar? pointers?

 

Go through the thread (See Below) and see what you can hopefully find with your issue, as it may not be the exact model yet similar issues could possibly have similar fixes.

Check out member ThrottleStop response on page 101.
http://forum.notebookreview.com/thr...ftware-problems.784691/page-101#post-10278521

Look at members Schmoo2k response on the top of page 176 which sounds like a similar issue.
http://forum.notebookreview.com/thr...ardware-and-software-problems.784691/page-176

Good Luck!

http://forum.notebookreview.com/thr...ist-of-hardware-and-software-problems.784691/

 

Thanks to SDeP58, I found the solution to my problem with the cpu utilizing only 28%, it was because my clock speed was throttled to 800GHz (0.78).
It might be worth giving this a try for your case as well.

https://www.dell.com/community/Lapt...PS-9550-CPU-Multiplier-Stuck-at-8/m-p/4740654

You can quickly check to see if it's thats the issue by running your laptop in windows safe mode, that makes my cpu run at full clock speed again. However it seems that dell xps 9560 is not set to allow you to run safe mode right away. You will have to enable it first by running command prompt in admin mode and then write the following "bcdedit /set bootmenupolicy legacy", then restart your laptop and spam the "F8" button on startup.

Anyway, in order to fix the throttling issue, you basically just have to unscrew your laptop backplate and unplug your battery, then hold down the power button for 30 seconds to make sure that your laptop is drained from any power. That should remove the throttle.
It took me a bit to confirm this solution my self as I am abroad and therefore did not have the appropriate screwdrivers to do the quick unplugging way. So I had to spend some time to let it fully drain my battery the manual way, this is also a good solution if you don't feel like taking your laptop a part. Just make sure that once your laptop shuts down, keep turning it back on, until it completely stops turning on, and then hold the power button for 20 seconds just to make sure that the battery is completely drained.
Now the only thing you have to do is plug back the power cable and the computer, and violla! the laptop no longer throttles!

Good luck!

 

If you open msconfig, click on "boot", and, then, check "safe boot", doesn't that enable the laptop to boot in safe mode?

 

I have never tried that, but it sounds like an easier alternative.

 

well. now it did clock up to 3.xGHz once when using lightroom. but i can't recreate the situation, most of the time it doesn't.

either i don't understand the threads @SDeP58 links to, or matters discussed there don't seem to apply to my situation. my c7 state usage hovers ~90%, not 99% like @unclewebb , the throttlestop author's. but that has more to do with saving power than the clock issue i'm experiencing.

haven't yet tried the battery unplug solution suggested by @knekker . and in my case it's not stuck on 0.8, but never clocks beyond 1.9GHz. (i got i7 7700-HQ that should do 2.8GHz, and more with turbo boost.)

how do you guys measure the clock speed when in safe mode? neither core temp or throttlestop loads in safe mode.

 

press "ctrl+shift+esc" and choose the "Performance" tab, in there you have the stats you are looking for.

 

I'm very glad it worked out for you and always happy to hopefully Help!!!

 

Or you can just right click on the task bar at the bottom of the screen and select the Task Manager and, then, the Performance tab.

 

my bad. normally i have procmon replacing the task manager, and it doesn't show the clock speed. but now i temporarily disabled it, and verified that the laptop does run 2.8GHz in safe mode. the original problem persists, though.

 

Has anyone tried the Anker PowerPort Speed 1 60W PD charger on their XPS 15 9560?

this one: https://goo.gl/X4Aw3B

 

By the way, is it just me or does my THNSN5512GPUK have slower than usual 4K speeds?

I'm seeing 4K Q32T1 R/W's of 600/500 elsewhere online.

I /think/ I'm using the Intel RST driver? Should I be using some other driver?

 

So I used this guide ( https://amp.reddit.com/r/Dell/comments/5xvrvi/howto_95605520_toshiba_ssd_optimizing_performance) and updated my NVMe drivers to the Toshiba OCZ RD400 driver and got these results:


Not bad I think...

 

Hi to all.
Have someone tried the new Intel UWD drivers?

 

Yes I do. It seems to work as usual. I set off any enhancement.

P.S. Intel control panel was automatically installed by windows store.

 

Made a clean install after DDU'ing the previous version. Also upgraded NVIDIA drivers. I'm having occasional blue BSOD, had it twice already since Friday, and I assume it's one of the two drivers.

Also, the laggy YouTube experience persists.

 

Well after a clean install I would be certainly scratching my head in a real perplexing way as well.

The bright side is, if you hopefully didn't re-install all of your programs then you can trial and error the display drivers one by one.

Did you check the event monitor to see if maybe it can offer you some insight to your BSOD's?

Also, I"m assuming when you say laggy YouTube experience you're referring to viewing the videos while connected to the Internet and if so, did you try viewing a saved video on your computer to see if it lags as well?
Can you access a different router and see if the problem occurs with YouTube.

Excuse the aforementioned if they may sound illogical as I do in fact have limited knowledge vs many of the seasoned GURUS in this Forum yet it would be the steps I would check out if it were happening to me.

 

Sorry, I was misinterpreted, I did a clean install of the graphics drivers only. However, after downgrading NVIDIA drivers to the October version, no BSODs untill know, let's keep fingers crossed.

EDIT: regarding laggy YT, I'm pretty sure it's not a network problem, because even pausing videos for a while and letting them cache up, they stutter after resuming playback.

 

OH, OK as I thought you did a complete new install of the OS from your post.

IMHO - Why don't you try a video that's installed on your computer Instead of Internet ones just to see or rule out the Internet.

At any rate, Glad you got rid of the BSOD's and I hope you get the reason for the lag in video playback as well.
Who knows maybe that will require a dreaded new OS install, possibly a System Restore or complete removal and re-install of the video drivers with 3rd party software.

 

I bought a Segate https://www.seagate.com/consumer/backup/backup-plus/external drive and here is the speed i am getting. Is this because the drive is USB 3 ? If i shop for a USB 3.1 Gen1 will i get better performance on my 9560. I cant use the Thunderbolt as its being used for external monitor.

Jay

 

Does anyone know how to remove the lcd from the screen?

 

Heat to remove the tape glue

Sent from my SM-G920F using Tapatalk

 

The LCD is glued to the back panel, is there a touch digitizer in there as well? Or is there no touch digitizer at all for the xps models that do come with touchscreen capabilities.

 

answering my own question once more. the down-clocking is/was caused by the dell command power manager, where the quiet setting does this. beware of it - hope this helps someone avoid a ton of wasted time.

 

Hi this enabling speedshift in BIOS works for 9560? Kinda cool hate to do that with Throttlestop

 

Yes

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You might review the XPS SpeedShift thread

http://forum.notebookreview.com/threads/dell-xps-speed-shift.796891/

 

Does anyone are having problems in After Effects after the last Windows 10 October upgrade?
I receive a strange alert message from After Effects
https://imgur.com/HO3QbQO
Could be a conflict between the two graphic card?
It's strange because I have a Pc with the same softwares installed and nothing went wrong?

 

Edit.
I have tried to disable the integrated gpu and after the application worked fine..
Then I have enabled the HD 630 again and now all goes well.

 

Hey guys,
after doing a clean install with Windows Pro, I downloaded Dell Command Update in hopes of it finding all the latest drivers needed. However it's not finding a single driver to update, what gives?

 

Hahaha. Those programs are not too helpful. Download drivers manually.

 

It was working fine when you get your laptop with the software preinstalled, what a shame.

 

First & very foremost, I hope EVERYONE has a very Healthy, Happy & Prosperous New Year!!!

Next, I realize that some individuals would rather just go the Dell installed software route rather than locate drivers on their own and on an as needed basis and if this is in fact the scenario, then either install their Support Assistant or subscribe to their Driver notifications via email, which both can be found at their Support site.

Finally, as far as the preinstalled Dell update software is concerned, many found it to be not very current with what was actually new & available be it Urgent or Recommended.

 

Windows update is more than capable of pulling the Dell drivers it needs, after that I tend to stick the latest Nvidia driver on and call it a day

 

Everyone with compatible Docks might want to download the following.

Realtek USB GBE Ethernet Controller Driver applicable for TB16/WD15/DS1000 Dock

Enhancements:
- Enhanced driver compatibility with Windows 10 Fall Creators Update.

Version:
Version 2.45.2018.1025, A11

Release Date:
04 Jan 2019

https://www.dell.com/support/home/u...8&osCode=WT64A&productCode=xps-15-9550-laptop

 

Ok so what is the difference between enabling speedshift(via bios) and using high performance power plan? Seems like the both have cpu running at the highest clock rate. Kinda confused. Which one should I go with to get the cpu running at its the highest? Mine is xps 9560 7700hq btw

 

An update on this matter. A few days ago I decided - after a year of owning this notebook - to clean it. Opening up and removing the fans, there was a lot of dust both on the fan blades and on the fins of the heatsink. I cleaned everything and, back on YT, the difference was pretty obvious: videos lagged/stuttered much less often. I find it's strange because I had used HWInfo to monitor CPU and GPU clocks and there were no signs of thermal throttle even BEFORE I had cleaned the notebook from inside.

Then, yesterday, I thought "how stupid I am to not having done this before": I realized that, using the NVIDIA control panel, I could force specific programs to use the discrete GPU instead of the Intel one. Allocating the 1050 to Chrome, the result was night and day difference. With the Intel GPU, watching YT resulted in 100% CPU utilization, whereas with 1050 it barely reached 35%. However, there's still some stuttering with 4K videos, but I'm pretty sure it's because my Internet connection (theoretically 60Mbps) is not keeping up.