XPS 15 9570 Owners Thread

Anyone know how to fix 4K HDR playback on the Dell XPS 9570 on third party apps such as VLC. The colors are very unsaturated and sometimes washed out in VLC in 4K HDR videos. The default Movies app in Windows 10 has more saturated colours and look excellent.

 

Need some advice. Since I'm returning my i9/32gb ram 1TB SSD, I was thinking of going for the 2TB version.
Is the 2TB version used by dell a the Samsung 970 or 960? or do they use other brands too?

 

I have the 2TB SSD. It is Toshiba. It seems to perform badly in benchmarks. I have another machine, a Clevo gaming laptop, with a Samsung 512MB NVME so I can give you a view on how different it feels in the real world.

The Clevo machine is noticeably quicker in booting and general storage operations.

I'm not disappointed with the SSD in the Dell though. I never feel storage operations are slow in any absolute sense. Relatively, yes, but it still feels like a fast all-round machine.

 

And you have ruled out other reasons for that? Generally I think that people tend to exagerate the impact of a so called "slow SSD" compared to a quicker one. Unless you do really heavy lifting, I would assume that in most cases, the IRL difference would be much smaller compared to benchmark ones.

 

I haven't ruled out other reasons for it. I agree, the real world impact is small to negligible. The only real one is a few seconds longer boot time, which I can live with. Other people are replacing their SSDs for faster ones. I won't be doing that as I don't see the need.

 

When I got the 1 TB was hoping to get thr samsung. Dissapointed that not even the 2TB guarantees the Samsung.

Sent from my SM-N950F using Tapatalk

 

Understand but the impact on your real world experience will be about 4 seconds longer boot. Unless your use case involves frequent very intensive data transfers, the practical impact is zero to negligible.

 

In all reality boot times will be the same. Outside of video/photo editing and lots of file transfers most users would never be able to tell the difference.

 

Solution from Dell level 3 support: Install the Intel driver (not Dell) 15.47.02.4815 of 10/10/2017. New video drivers are having issues. I can confirm that this is the solutions and that new divers (also from Intel) are having issues.

 

Hey guys. My 9570 with 8300H is being shipped out right now. I wanted to toss the 256 SSD back into the box and install a 970 Evo with a fresh install of Win 10.

Is there anything I have to pay attention to in terms of a fresh install, like the TPM module or specific drivers?

I won't have too much time to troubleshoot, so I am asking in advance.

)

Gesendet von meinem ONEPLUS A6003 mit Tapatalk

 

Toshiba XG5-P 2TB Ultra Performance PCIe 3.0 x4 NVMe Internal M.2 2280 3D NAND Single-Sided Solid State Drive (SSD) - OEM Model KXG50PNV2T04

that's the part being used no sammy but it will do the trick

 

I've flagged the things that look off to me in the Sleep Study; this is with modern standby. I lose about 7-8% every 8 hours.

https://imgur.com/a/y5Zkbkx

 

Found this review of the 2TB of the Toshiba. In real world tests it even beats the samsung drives: https://www.storagereview.com/toshiba_xg5_nvme_ssd_review

 

Apart from running synthetic benchmarks and comparing the figures I guarantee you would not notice any difference between the two - in real world use.

I'd be more inclined to look at TBW on the drive for longevity, and don't forget running these benchmarks takes a chunk of the drives life away.

 

Just ran benchmark on my 2TB Toshiba. See below. The Toshiba looks very competitive to me.

I said in an earlier post it benchmarked badly. That was based on a single score from userbenchmark.com, which said it was performing way below expectations at around 400MB/s. Not sure what happened there but I revise my opinion.

It certainly feels quick IRL.



For comparison I have another computer with a 256GB Samsung NVME 256GB 950pro

 

Seems like there was a new BIOS release today, 1.3.1. Of course, Dells updater can't find it and release notes are nowhere to be found...

 

Your change rates are a tad higher than mine and it seems that you HW doesn't go to the lowest power state.
I strongly encourage you to send a message and these screenshots to Dell Support (Alan https://www.dell.com/community/user/viewprofilepage/user-id/2443283 ).

 

Looks good, very fast. Matches what I read about it, it matches and sometimes even surpasses the Samsung.

 

Fixes:
1.Mitigate coil whine noise

 

How a firmware update can mitigate coil wine is beyond my comprehension.

 

Maybe its just the Swedish website once again that really s-u-c-k, there where no release notes to be found there. Do you have the URL for the full one?

 

I've had time to do some more benches on the Razer Blade 15 and compared to the XPS 9570 (i9). And damn, this unit is impressive when it comes to cooling and throttling. With some undervolting, running Prime95 never goes below 3,67 Ghz and then the CPU is around 70 degrees. And that's once the power throttling kicks in, which seem to happen much later than on the 9570. And running the XTU CPU stress test, the thing does not even power throttle. An it really isn't all that loud either, compared to my Alienware 17 R4 with a GTX1080, this is nothing (at least with no GPU load).

Now, there are of course other things that the 9570 does better, and this being the owners thread for the 9570, there are better places for that discussion, but just thought I should share some promised updates of the comparison.

 

That is very impressive!

 

Especially considering that the chassis of the Razer, even with the 1070, is actually slightly smaller than the 9570. Suddenly the cooling of the 9570 does not seem that hot...or rather, it does. Gives you an idea at least of what is possible with proper cooling. If the Razer had had fingerprint scanner and proper key backlight....well. TB3 charging (or at least one cable charging) would have been nice also but wth a 1070, I can forgive that.

 

Thanks. Will reach out.

 

Yeah. Look on 4K read/writes. Who is the ssd speed user is doing mostly, playing a game, surging the net, etc. Not the high sequential speed you rarely use (pushing big files - copying large files from one partition to the other etc).

 

Its right in the dell europes discreption for the bios.

Sent from my SM-N950F using Tapatalk

 

Yeah, I can also see the description for the new 1.3.1 BIOS is to "mitigate coil whine noise".
How can that be done with software??

Anyone with some coil whine tried the new BIOS??
I don't have any (coil whine) so can't tell...

 

And a 2nd M.2 slot and built in SD card reader. Not too much to ask is it?!

 

I don't hate on brand x (like Dell), I dont care what brand a laptop is from, I am looking on the facts, and one fact is if you pay that much money on a laptop, it needs to be perfect, anything else is not acceptable. And especially not these problems. And I just can't stand false information spreading by people, who don't know better. It is ok to not know everything, and most Dell XPS buyers are mostly ordinary people, maybe designers or "content creators" who have no insight into IT and just don't know, their laptop has issues or is not running 100% perfect or even normal. If you don't know the best state, and never learned about it, you'll always think your current state is good or acceptable, even if it is maybe not and 300% worse than it could be.

Tested the latest bios 1.3.1 btw with the software try on "mitigate coil whine noise", it did nothing to my model, same coil whine all the time, same mechanic clicking (mice) noises and white noise all the time. I guess they tried to "play" with the CPU table, maybe tried to lower/raise the FSB, which might change the frequency of the coil whine. People should do benchmarks if this "mitigate coil whine noise" has any performance loss actually. Or even tried to undervolt maybe a little bit by default, just some power or frequency changes mostly. Would be interested if this changes the performance somehow or not.

 

I would love for you to link a 100% perfect laptop from ANY manufacturer.

 

Now they seem to have found the info and put it also on the Swedish website.

 

Cant argue with that, they just dont exist sadly.

 

While I've long learned to accept that, it doesn't stop me from looking.

 

If the audio issues are resolved, and if there was a good price at other retailers besides the Dell site, I would likely give this laptop another shot. The Lenovo Thinkpad P1 and X1 Extreme are ones I am keeping an eye on, although the smaller battery is a disappointment. The ASUS Zenbook Pro 15 continues to disappoint with inferior build quality, poorer battery life, and soldered memory.

 

ordered a XPS 9570 i7-8750H 4K 16GB ram 1TB SSD recently.

which memory is compatible to upgrade to 2 x 16GB?
there seems to be a few compatibility issues with certain speed and timing configurations.
the Corsair CMSX32GX4M2A2666C18 is reported to be working but the price is exorbitant, any luck with other brands?

thanks

 

Normal work scenario, not even anything really running, but:

Chrome
Battle.net launcher
ThrottleStop
Onedrive
ShareX



Started at 100% battery. After 17h modern standby, the battery is now 76%. 24% drain in 17h, even the sleep study reports a 100% 100% deep sleep phase. I am loving it. That's a drain of 1.5% total battery per hour with 100% 100% deep sleep. And stop any words on the 1mW "drain", it is bugged in that row, for whatever reason, maybe because of German language, I saw that before with powercfg reports.

That's the WHOLE POINT... 9560 uses ordinary working S3 sleep, not modern standby.

 

You're right the 9560 uses S3 and not modern standby. I also did not have any sleep issues with my 9570 but sadly since I no longer have it, I can't test that.

 

What happened to it, melted?

Sent from my SM-N950F using Tapatalk

 

Lol couldn't justify the price point when a $700 9560 will work for me.

 

And you have regreted it ever since?

But you are probably right, hard to justify that upgrade from a 9560, even though I did it myself.

 

Depends on your usage scenario @improwise . Those extra cores and extra speed are a bit "over-marketed" but they can provide a good bump in performance for some users. . .

The differences for me are nil but once Intel onboards ThunderBolt to the CPU, I will be back in the market.

 

Well, if you really need that extra oomph, perhaps the XPS in itself isn't the right tool. And yes, I can see the irony in that as that was the main reason I convinced myself to upgrade

 

Modern standby is terrible. 11 percent drain in 1.5 hours. Laptop is hot. Sleep study reveals... It doesn't know why the CPU is in C0%. Utterly useless and it's been this way since it came out 4 years ago. This is literally why people switch to macs.

 

So what about this Intel(R) Rapid Storage Technology that Dell update keeps insisting that you install? I guess that with AHCI it is not needed but should you avoid installing it? Gave in after a while and let it install it and have some "hangs" now that I am thinking of if it could be related...

 

Got the new Dell XPS 15 9570 with Geforce 1050 Max-Q. Did a clean Windows 10 install (not a Dell restore) and Windows installed Geforce drivers automatically from Windows update. Installed Geforce Experience and got the message "Installation cant continue. The graphics driver could not find compatible graphics hardware. No compatible hardware found".

I then tried to install the "Nvidia Graphics Application" from Dells support homepage. This is the Geforce Experience but packaged by Dell I guess. I then get the message: Something went wrong. Try restarting GeForce Experience".

Anyone know how to fix this and get Geforce Experience working so I always have the latest driver?

 

Have you tried downloading the drivers directly from Nvidia?

 

Yes, had the same, uninstall using the recommended procedure with DDU and then install again. Ie, not enough just to download drivers from Nvidia, at least it wasnt when I tried.

 

Yes, I downloaded GeForce Experience from Nvidias homepage first and when trying to install the driver in there I got the message "Installation cant continue. The graphics driver could not find compatible graphics hardware. No compatible hardware found".

 

What is the recommended procedure?