XPS 9550 Prices Paid

I am happy to announce that I repurchased (yes, after going through three of these already) for the 4th time. Reburbished i5 model 1080P for $929. (free shipping and reasonable return policy) I'll keep ya'll posted. Brought from Ebay, MaxMart <----

 

Just bought i7, FHD, 500GB SSD, 16 RAM, and 6 cell from them as well. $1300. Let's hope we have a good experience, let me know how yours turns out.

Decided against the 4k for extra battery life and really didn't feel like dealing with scaling issues for my work's software.

 

You are right. Some people prefer 4K for video/photo editing etc. For those of us who don't work in that field don't need 4k and 1080P is awesome+ more battery life.

I was debating between i5/i7 and ultimately decide to opt for i5 and use the $$ difference to upgrade to 16GB Ram and 500 GB m.2 Evo. Are you buying the parts to install the 2.5" drive btw? I'll keep y'all posted. Supposed to get here next week. Cheers

 

Nope. Sticking with the specs.

BTW the reason I also bought from MaxMart was their 30 day return policy. The usual 14 days was just not a confidence boost.

 

So true, we still have to transfer warranty and that can take 7-10 days according to Dell. Everyone else on Ebay aren't that flexible. Maxxmart seemed like the best/safest bet. Anyone else purchased from Maxxmart?

 

Well I think I got the bargain of the year.

i7, 1TB PM951 SSD, 4K Screen, 16GB.

£1025 which equates to about $1480 at todays exchange rate.

It was a refurb through a Dell secondary seller in the UK. Got the deal because I went and collected and paid cash.

Just finished doing the setup....

Win7 Ultimate, Win10 Pro, Fedora23 triple boot.

 

Yes this seems solid deal!

Just got mine today. Doesn't have any cosmetic issues. Packaging was just cardboard, but I like the way they did it. No obvious issues at this time. BIOS is from 11/2015 so it's a pretty old build, so I am expecting for something to be wrong. I'm honestly not impressed with the screen. The brightness is just ok and I kind of regret not getting 4k. If I have to return this one, I will opt for a 4k on my next purchase.

I want to make sure I got a 6cell like promised, so will have to open but they have those weird screws on the back. Will have to wait for that.

Any more info on how to transfer warranty?

 

Go here to Transfer warranty: https://www.dell.com/support/assets-transfer/us/en/19#/Identify

You need some basic info from the Seller. You said you picked yours up from Ebay/Maxmart right? As long as you don't have screen flickering. Dell XPS 9550 is known for having nice brightness so make sure to update all your drivers and BIOS. You need Torx screws to open it up. You can honestly walk to a nearby hardware store and pick up a small starter kit for like $15. I have two sets and they have served me well. If you are not willing to put the time and small effor than you probably shouldn't be buying refurbished from ebay. Go with Dell Outlet or just buy new. There is no guarantee that we will end up with a spotless system.

At the end of the day, Dell really juiced this model with a ton of lemons. I know some folks are happy with theirs but who knows. Best of luck to you cyber brother. Mine is supposed to arrive Wednesday. I'll keep you posted. I am ready to return asap at the first sight of any noticeable issue.

 

Since you are buying a refurbished unit that you knowingly claim has good odds of having some sort of issue, aren't you sort of "working the seller" by returning it to him "at the first sight of any noticeable issue"?? I mean, it costs the seller money to send to you with "free shipping" and money to pay to have it shipped back after you claim "an issue", not to mention the unit is no longer sealed by Dell (if it was when it was sent to you), which means the seller loses money there too. Knowing you are buying a refurbished model, shouldn't you go through Dell for issues and let the seller keep the few dollars he makes on the sale?

As a former ebay seller that was robbed by a slimey buyer, it can cost a couple hundred dollars to take back a return for non-legitimate reasons. Now, if the seller sends you an HP laptop instead a Dell, that's a different story, but that's not the case here.

 

Dear Lancorp,

We live in a world of buyers and sellers. Yes, I am ready to return. I am also ready to assume the risk of this purchase if any. A buyer similarly is ready to engage in business and has provided free returns willingly. I am not twisting anyone's arm here dear cyber brother. If you feel personal about this matter as a previous seller then I offer my most sincere unapologetic apologies to you sir.

On a lighter note, I feel confident with purchasing refurbished because I hope that Del has examined the unit upon original return. Like many of you here my responses are based on my experience and well my experience with both a previous Dell purchase and Ebay refurbished was lacking in satisfaction. If it provides you any form of closure cyber bother let me tell you that I am not here to "work" anyone. On the contrary, I would like to also gain something from this purchase just as much as any seller looks forward to making a profit. I want to gain happiness knowing that my hard earned cash hasn't gone to waste on a semi functional unit. Capeesh?

 

You mean "Capiche"? Not really. I'm not here to argue, just to let you know that small-time sellers on ebay make very little. You're real options should be to either buy direct from Dell.com Outlet, who can more easily absorb the return costs, or read the sellers warranty which says to take up Dell on it's on-site manufacturer's warranty...not return to the seller. Whatever profit he makes from the sale is erased by your return, and then some. He doesn't open the boxes and test them first, hence he has no idea of the condition of the contents and shouldn't be responsible for it. It has a Dell warranty. Use it.

In any case, you seem rather uncaring, exactly the reason I stopped selling on ebay, so I'm not going to try to change your mind. Just thought you might care.

Hopefully, you receive a perfect unit so everyone is happy. Good luck.

 

Just picket up my refurbished earlier this morning from UPS. As promised, I would keep my dear cyber bros updated. I noticed the following:

1. Screen flickering on lowest brightness setting.
2. Fan noise when AC plugged in.
3. Keyboard no registering strokes at times.
4. Crackling noise when playing audio and raising/lowering brightness.

I have contacted seller and they have provided return label. I don't think I will try to buy refurbished again. This is my second refurbished attempt. If I ever do decided to give this laptop a 5th chance I will most likely wait for the Skylake refresh that is coming up or just wait to see what else comes out later on in 2016. (Black Friday deals anyone?)

 

Dell doesn't update ANYTHING during the refurbish process. Have you:

1) Updated to the latest 1511 version of Windows 10 through Windows updates?
2) Updated to the latest BIOS from Dell's support site?
3) Updated all the drivers to the latest from Dell's support site?
4) Updated the Intel Graphics's and nVidia drivers from the respective manufacturer's sites?

A lot of the updates fixes many (if not all) of the issues people have with the early drivers and BIOS that you probably have on that 9550.

 

Let me go ahead and edit my post:

"After updating EVERYTHING, I MEAN EVERYTHING I still notice the following . . ."

Dell keeps trying to make improvements and with recent updates I am sure some folks are happy, but the units I've received have problems. End of story. I just came back from dropping it off at the post office.

I know screen flickering is hardware because at one point I had three of these. And I switched the screens around. There was only one screen that was perfect, but also suffered from other issues. Thanks for the tips. I really appreciate the input but you either received a flawless system or you have to deal with a few hiccups. I ain't got time for nothing that is not perfect.

 

I would probably return that too. Small software issues I can deal with, but a flickering screen that is possibly a hardware issue + missing key strokes = too much.

I haven't had a chance to play around with mine yet due to work things, but I just checked to make sure I don't have those issues, and so far so good. Will probably go for the clean install and see if I can find anything.

 

$799 + tax + free shipping.

Dell 9550 refurbished via dell.com with 30% outlet coupon. Took a lot of screen refreshing to find this!

- 15" FHD
- i5-6300HQ Quad Core
- Windows 10 Pro
- 1 TB 5400 RPM SATA Hard Drive + 32GB SSD
- 8GB ram

Exact specs I wanted. I will clean install windows & upgrade the storage and RAM soon. . .

 

I don't know bro...you either have the worst luck in the world, or you're doing something wrong. I've worked with three separate refurbished 9550's (all i5/8gb/256gbSSD/4k) and none have had issues bad enough to send back. WIth the Skylake driver updates and various Dell updates, the systems are working fine.

I was reading through this whole thread and noticed back in March, you had purchased a brand new one, and if I understood what you said, you messed up the BIOS settings enough where you couldn't get it to boot and sent it back for a replacement. What happened with the 2nd new XPS 9550? Then you switched to refurbs from ebay. One after another, problems. Send back, get another. Rinse, repeat. So you've been through new and refurbs and still not a single working unit?

Well, given all the time you've spend buying, exchanging and returning systems, you DO have time.

Maybe you should try your luck with HP.

 

Yeah, worst luck in the world I have. The original purchase from dell was the only one that was semi perfect. I was trying to swap out the HDD with an SSD. I ended up reinstalling windows but before I did that I cried to dell for a replacement and along with that got a discount. I had both the original and replacement at this time. I didn't like both of these so I ordered my first refurbished from Ebay which was whacked right out the box. Thus the 3 dell XPS systems in the picture.

I also tried HP already twice and Lenovo Y700. LOL. Yes all these items were sent back. So now I am writing this on my HP Pavilion from 2010/2011.

 

What's your ebay ID so I can block you from ever bidding on my items?

 

Guess who just priced match a brand new Dell XPS 9550 i7 256GB model with a Lenovo Y700 for $1202.66!!!!

Buahahahahah.

A note on price matching for those who are interested in taken this resourceful route. Make sure to use the following information when finding a product to Price Match with Dell: ( I have marked in bold below the most important things you need to use when chatting or talking to dell)

Tips to remember: Regular sales representatives will not be able to approve a price match especially when, at the time of writing this Dell XPS is going for $1499.99 and strangely on business Dell Site for $1549.99 before taxes. They have to take it up with a manager or supervisor for approval.

I've heard some folks who have successfully priced match on here saying that you have to call Dell. I am a boss and I was able to price match through chat. Make sure you get this so called "quote number" sent to you (email) for your reference. You can then use this to easily purchase on your own online.

The lenovo I priced match is currently going for $1143.99. This may of course change. You have to stick to the facts and tell Dell that you are abiding by guidelines set by Dell in their Price Match policy. This is the key to success. If you find something with "Key shared" similarities then use that as your basis for asking for a price match. Don't let Dell tell you otherwise. When configuring Lenovo or any other brand make sure to match up key specs. at first I was told that I couldn't get these model price matched because of the difference in hard drives. Dell XPS has PCIE and Lenovo doesn't. Dell will try everything and even make up stuff. (i.e I was told the name, color, weight don't match)

Ah-ha! But according to Dell Price Match they share the "capacity" of the drive. They are both 256GB! This is your trump card. You have to be very keen to detail here because Dell will try their best to railroad you off the price match road. Don't give up fellow cyber brothers!

I did of course have a $51 dell promo card and another $3 one that I was able to use. (maximum number of gift cards you can use is 2 by the way) plus your payment method. I really hope this helps some folks who are looking to buy new from Dell but not pay the "premium" price.

For anyone looking into price matching the current lenovo I priced match go here: http://shop.lenovo.com/us/en/laptops/ideapad/y700-series/y700-15-inch/

You have to manually configure models at times so make sure to do your homework thoroughly. Keep an eye on sales throughout other sites that Dell will price match and so on. Good luck cyber brothers. I am providing proof of final price I paid for those of you nihilist who don't believe. Don't loose hope and keep on bargaining.

How Dell’s Price Match works

Dell.com wants you to love your new technology without worrying about price. If you find a lower price advertised on the internet for a similarly configured Dell, HP, Lenovo or Apple computer, or any identical electronics product, we will match that price.

Products Dell will match:

A new personal computer from HP or Lenovo sold on their respective U.S. websites that shares these same key specs with a Dell PC:

o Operating system
o Memory
o Hard disk drive capacity
o Graphics solution (i.e. GPU)
o Screen Size and Resolution
o Touch capability
o Processor


TLR: Be extremely vigilant when Pricing Matching Dell and don't take no for an answer. Be prepared to waste a couple of hours.

 

I keep going back to what you said earlier, to paraphrase "you don't have time for anything that isn't perfect". My friend--it's seems you have nothing BUT time. I've never seen someone so diligent about buying a XPS 15. Have you asked yourself "Is there even such a thing as a perfect XPS 15?".

I suppose I wish you luck on this, your 4th 9550, but I have to say I'm not confident you'll find it perfect enough to keep. I think you just like to buy things!

 

I tried to price match with dell but they refused to meet the lenovo price unless I sent them a specific webpage with the spec'ed out lenovo. They stated "we are unable to configure other competitors computers" and that I must send them an exact link with the lenovo I want....and I am unable to figure out how to do it. I sent them a picture of the computer and with price and they just said no.

 

To be precise this is more like my 5th or 6th? I've lost count. Yes, I am silly indeed.

Son, like I said in my instructions: "You have to manually configure models at times."

You have to be firm. If you are chatting with Dell make sure to tell them that for this particular model Lenovo does not provide a direct link. The truth is Lenovo does not have a direct link. Even if you save it on your cart and share the link when Dell tried to open that link it will just take them back to Lenovo page.

Do the following: Instruct Dell rep to scroll down and click on "customize" option. Tell Dell that from there they can manually configure to match the spec with Dell XPS model. They will give you hard time but hold your ground. Say something like, "I do apologize for the inconvenience but Lenovo does not have a direct link" (because they really don't. Save some screen shots and email them to Dell. when you open a chat you will automatically get their email. If they don'st provide it then just ask them for it.

Tell them to please click on the base model (this is the only model right now that can be customized) Then from there Dell can see that it can be cofigured to match the Dell XPS. you should do it to on our end so you can walk Dell through it. Try another sales rep if you can't get them to do it. I believe in you cyber brother. Like I said right now you can price match the i7 256 Dell XPS for $1143.99 Plus taxes comes out to $1256. for a brand new dell I would say that isn't bad at all.

Cheers!

 

A bit of an impulse buy, but with the 1TB SSD, I couldn't resist. I originally was looking at buying new without the 4K screen, but after seeing this I couldn't resist.

$1685, all in, refurb on e-bay. Comes with 1-year in home support through April.
Processor Intel Core 6th Gen i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]
OS Windows 10 Professional 64 bit
Display 15.6inch 4K Ultra HD (3840 x 2160) InfinityEdge touch
Video NVIDIA® GeForce® GTX 960M with 2GB GDDR5
Memory 16GB (2x8GB) 2133MHz DDR4 Memory
Hard Drive 1TB M.2 PCIe Solid State Drive
Connectivity DW1830 3x3 802.11ac 2.4/5GHz + Bluetooth 4.1
Input Backlit Internal Keyboard
Battery 6-Cell Battery
Power 130W AC Adapter & 125V US Power Cord

 

...and these prices don't include an extra 30% off open box, so $999 and $1,099 for a $2300 machine. This is the 1tb/16gig/4k model. Outrageous deal. At Best Buy Colorado Springs. Someone will get a stupid deal on these two machines. And they both worked fine...

 

Wowzers. Why not flip?

 

Want to buy for me? I'll throw in $100 extra for the assist.

 

I don't live in CO Springs. Was just passing through. Sorry.

 

Think I could buy over phone?

 

What "extra 30% off open box"? Is there a special promo now? Normally, Open Box prices are just that...already somewhat discounted. Where is there an extra 30% off the already discounted prices?

 

There was a homegrown sign that said an extra 30% off open box. I believe it may have only apply to home theater items at this store and not computers but it's worth asking and trying to negotiate. So maybe I was wrong on the extra 30%. I know stores around me run an extra 20% off open box all the time. I've saved like $900 off retail on some computers in the past before (paid $1,350 for my $2,299 XPS 15 by spending time talking to the manager). Sometimes all you have to do is just negotiate. Discounts like this above and beyond mostly depend on the store manager and how much loss are willing to take to move an item. Extreme YMMV as it's very store specific. Be aware some managers may instantly say no and essentially tell you to get lost so be prepared to walk if it doesn't work out. It costs a lot of money for them to carry unsold inventory so sometimes it works sometimes it doesn't. After all they don't owe you anything above the standard open box discount. if you get lucky they just want to sell the item regardless of loss.

 

Which best buy in springs was this at?

 

Academy. The more expensive machine only booted to BIOS but the cheaper was fine. Both need TLC and a clean install probably but looked brand new to me. Good luck. They were on an open box table by the computers with a bunch of other machines.

 

So my fancy Dell XPS arrived today. For those of you who have been following my journey will know that I am a sucker at this point. It flickers a lowest dim settings. Updated everything. I am goanna throw in the towel. I honestly don't even like model. I've wasted so much time lol. I was thinking of asking for a replacement but I am not going to. Does someone want to buy? I can probably get another discount if I brag to dell and cry. I ultimately don't like the key travel. My 6-7 year old pavilion has a better typing experience. I'll make sure to prioritize in the search for my pavilion replacement laptop. Thank ya'll for following! I seriously took it out the box and put right back in. LMK if anyone is interested!

 

Specs?

 

i7 256GB model FULL HD. I just got in touch with dell and am getting an exchange. In addition, I talked to DELL and removed Mcafee. this is invoiced for $50 so am getting that discounted. I also got a discount just for saying that I was thinking of returning. Dell offers this discount automatically if you play your cards right. I paid $1256 for this system that was priced match with lenovo. I had a $50 gift card so I only paid $1202. I am paying $1077 (including taxes) for a $1600 system from Dell. Did I win? or did I win? Not to mention the $100 I am getting for using my dell preferred account. I had also gotten the sleeve with an orignial dell gift certificate. I don't think there is anyone else on here that has played Dell as much as I have? Is there?

 

Well, you paid $1077 for a laptop that doesn't work and has cost you maybe... 3 weeks of time? So how much is 3 weeks of your time worth? $3-4000 USD?

 

That's okay. Im okayn Not like I was going to do much with my time anyway.

 

i got the 1.8k for 1.3k anyone got better than that?

 

So you were the one that bought the last one. I was hunting for the 1TB SSD for awhile now on eBay. Somehow they don't have it anymore, so I went with the 512GB for now. Price came out to be $1319.99 for mine--same specs, different/smaller SSD.

EDIT: Wait, yours is a 4K version. Mine is the FHD/1080p version. You got yourself a good deal there!

 

Haha, yeah, when I saw that price I deliberated for a few minutes and pulled the trigger!

It still has it's quirks, but I LOVE the form factor and hardware.

Sent from my Nexus 6P using Tapatalk

 

Hey Meetloaf13...your signature says your rocking a 1 GB SSD...might want to change that.

 

Guess who is back! So I finally hit the jack pot!. Picked up, yet again, another Dell XPS 9550. This time, however, I went for the i7 256GB 1080P model for the low, low price of only $871.66. Yes, brand freaking new people. I know some of you be hating on me for buying so much and returning even more but believe me when I tell you, if you have time to spare then many discounts will be yours! Every time you purchase from dell using either Dell Advantage or a Dell Preferred Account (a.k.a Dell credit line) you can get up 10% cash back in the form of a gift card. At first I was like boo, the hell I want a gift card for? But after my first purchase with Dell I got back $55 and then another $52 in a second gift card. I used one of these to buy the $50 Dell XPS sleeve. I then repurchased and returned again. Only this time I paid using my DPA and got back $115. I also requested the $55 girt card be refunded because I used it and I ended up getting it back. So at this point, I have a free sleeve and two gift cards ($115, $50) that I used earlier this month to purchase a brand new Dell XPS. lol. You are going to trip over this one. I had manage to figure out how to price match Dell so well that all I had to do with this purchase was give them the ticket number I had used about a month ago to price match a lenovo for $1040 and about $1250 after taxes (remember I used a $50 gift card though so only paid $1202 or something like that) This was a sweet deal too but THEN! As I was completing my recent purchase I pulled out my two gift cards! and my total only came out to $1080<--- after taxes. At this point, I know how to hustle Dell so, so well I tell them what's up with one of my gift cards I had used and they slap me with another $50 credit bringing my total down to about $1030. I am such a pro that I don't stop here and request a return. EVERY TIME YOU TELL DELL YOU WANT TO RETURN (even though you aren't a.k.a scare tactics) their sales team will offer a discount if you keep and sometimes get it checked out by tech support to fix it or whatever. Well guess what? I got a $100 discount. AND it doesn't end there. Nope sir, I take out McAfee because Dell charges you $50 (you need to talk to support for this one) for this and guess what? $1030-$100 is like $930 and then you take away another $50 for the McAfee and boom, you get a brand new Dell XPS i7 256GB for only $871 with .66 cents! A laptop that is $1600 plus after taxes on Dell.com This is not refurbished, or used. I am talking about a smacking brand new one baby! It feels good. I feel good. Hope ya'll enjoyed my life story. Here is some pics from my invoice etc. In retro spec I could have gotten a 512GB SSd, or a 4k with larger battery model for dirt cheap but I am okay. It is only natural that battery life will shorten and I am not hyped about 4k and I would rather use the money I saved to upgrade as much as I want. I also bought the sata cable and rubber things tha I am using to slap on my 850 EVO in the 2.5" slot. Did I mention I just got another $115 gift card from this last purchase? I'll be using that to buy the extra battery pack. Oh, and also all the discounts you get also come with taxes so in case you are wondering where the cents come from or what not. ISN'T THAT GREAT OR WHAT! Gotta stick it to the man I tell ya!

 

This is why we can't have nice things.

 

Where did you ask for refund for Mcfee : Sales or Support ? Over phone or chat ? My order was cancelled recently because of a mistake dell did and i lost a gift card worth $75 with Premium support . My current order is still delayed so i am thinking of getting $100 off . How should i go ahead ?
@Pkorgt

 

Are you buying a 9550 now? You know the new 9560 is right around the corner? Dell already leaked the specs. I'd wait, or if you have to have a 9550 now, get one from the Outlet and save yourself a ton of money.

 

I already ordered a 9560

 

Must have just released them because I swear a few days ago they weren't there yet! Congrats!!