Free Backpack and Dell OS CD!!!!!!! All inspiron orders in July

Got a call from Dell 2 days ago, saying that the bagpack was back-ordered. Hopefully, it comes before I leave for college.

 

I ended up weedling them into giving me one, even though my refurb. E1505 didn't quite qualify for the program in the first place =)

 

I talked with a dell guy today, and they are going to send me one!! Thanks so much. I had to call like 3 times and chat a few times before I finally got some one who would give it to me, but it worked.

 

I did the chat, but the person only had the free backpack for an e1505 w/ a solo procesor...there wasnt a duo. does anyone have, or can they get the e-value code so i can slap 'em in the face with it. I ordered in july too

 

snowbrdkid, tell the rep you got the info off the www.dell.com/july site. Thats what i did and the rep said that i would get $100 coupon

 

Update:
i contacted them via chat, and i simply just inquired about the offer, not even asked about getting it or saying i forgot to check it. The rep just said, "ok, will ship a free backpack to your adress within 5 business days"

SWEET!

 

You wont get it in 5 days afaik, Its on backorder

 

#14 in customer service queue...

i'll be a jolly boy if this works

edit: rep checking order info...

 

"I see that your order is eligible for the free back pack. I will place an order for you."

and she did say it's the 17 inch backpack.

i love you NBR

 

Does this apply to the Small Business section or just for Home & Home Office?

 

I ordered mine in july, called up and asked for the free backpack.. saying i forgot to check it off when I ordered. The lady came back saying "Okay, we'll send you the free skin"..... and I think wtf... she didn't even know what I was talking about. What exactly did you guys say to get it?

 

if you wants some template or some sort, theres a big topic on this at slickdeals.

http://forums.slickdeals.net/showthread.php?t=294405

some people have posted their chat logs on the thread, but you may have to do some digging

 

Just *chat* with customer service, not call them, and tell ask them about the free backpack promotion in july, and tell them u bought an inspiron notebook in july. They will check your order number, and if you did purchase in july they will say ok!

 

i chatted my way into a backpack yesterday, think i could chat myself into a free skin?

 

Just for the record, I chatted my way into a $35 coupon. They said it would be sent to me via email within 48 hours. Well, 48 hours passed and no coupon, so I talked to them again, and now the backpack is on it's way. A few hours later I also received a confirmation saying that a $35 coupon was on it's way, and the backpack has already shipped! Oh yeah, got a free XP CD, too, and I may get a skin (I had applied for one before I did the whole backpack thing) but I don't really care about that...

 

Just finished chatting and got away with a free backpack. The estimated ship date is August 11.

I ordered my E1505/I6400 in June. The customer rep said that the free backpack was for July promo only. After expressing my disappointment, the rep said "For your satisfaction as one time exception of customer care for your being a Dell valued customer, I will go out of my way and place the order for the free back pack for your order." Isn't that wonderful? I didn't ask for the free XP CD since all the CDs came in with my system already.

Just remember to be nice during the chat. Goodluck!

 

No love so far on the EPP front. I called and got the same rep twice, man that was a bit awkward. I am giving it one last call and then giving up.

 

dood kickin1019, go on the chat, not on the phone

 

The chat people kept giving me phone numbers. After a few tries I got a rep named Steve, who is the man. He told me to find a backpack on the dell page that would fit my notebook and to give him the part number. I am now getting a 90 dollar backpack free.

 

^^ Congrats kickin1019! Glad everything worked out for you after all!

For those who have received their free backpack already, how does the E1505/I6400 fit in the bag? Does the lappie sit comfortably or it is a little bit tight in the fitting?

I can't wait to get mine!

 

i had the bag for the e1705. its a REALLY tight fit with the backpack. when i stuck my 1705 in there, i had a moderately hard time pulling the lappie back out (i tried not to use much force so i wont damage the laptop, im a paranoia freak ) because it was stuck in there so tight.

the backpack does feel and look pretty sturdy though. it has lots of pockets, 3 "main" pockets, plus a lot of small ones for mp3 players, ipods, phones, swiss army knife (it IS made by Swiss after all )

 

I didnt get the Swiss gear backpack. My rep told me to pick whichever one i wanted, and I chose this one.

However I am sure if it doesn't fit I can just call a few more times to get it exchanged.

 

I hope the Swear Gear will have a snug fit on my lappie. But if not, I guess I can always ask for an exchange.

I just checked the status of my order, it seemed the backpack is backordered.

 

wow, i just found out what backpack they sent me, and it's a 90 dollar Swiss Gear Pegasus backpack. mmm.....free

 

i just bought a 640m last july, you think i can get a free backpack for this?

 

i'd say definitely try, just tell them (via sales chat) you missed out on the free backpack opportunity and really would like one

especially try if you ordered through home/home office

 

Yeah just checked my order, and my Swiss backpack is finally shipped. Supposed to arrive on the 11th of August.

 

Ditto, I'm getting it roughly Wednesday. nice!

 

Go for it! I bought my I6400/E1505 last june, and they gave me a free backpack. Goodluck!

 

people who have recieved: did it require a signature or did they just leave it at the doorstep?

 

Yeah, I got my free bag today .... havent tested it with my laptop. When I do, I will tell how good it feels.

 

Mine hasn't arrived yet, but it's being shipped via DHL and I'm pretty sure it requires a sig. Check your order status in "My Account" on Dell's site.

 

mine just threw it on my doorsteps. i'm not entirely sure which company shipped it.

 

I bought this backpack back in idk, may or something, when i bought my laptop. It's great, and fits the e1505 perfectly. Very comfortable, too. Tons of room in it. I (my parents, that is) paid w/e the retail value at the time was, i think 45 bucks or something, and it is worth every penny. For free is just a great deal!

 

any1 noe if DHL requires signature?

Mines is coming thursday. can't wait!!!!!!

how's the backpack so far guys? is it really cool?

 

Mine is coming Friday, woohoo. I own a Targus Rogue, but I don't know which one I'll give to my brother, the Targus or the Swiss Gear.

 

How long does it take for them to actually send the coupon? It's been 48 hours since my coupon was issued. Do I need to follow up with a CSR if I haven't received it yet?

Edited: My free backpack is shipped today! Wohoo!

 

@ tugak - the coupons can take up to 30 days to be sent, apparently. Go to www.dellrebates.com to track it.

 

Thanks nistco92!

So a coupon is actually a rebate?

 

My cds came, dunno about the bag cause the guy kept saying its not for canadians, and i also got an email asking how the phone call was. Too bad wasn't home now i have to go pick it up.

 

i "ordered" my free backpack on the third and i got it yesterday(7th). thats pretty good time! it was left on my doorstep. I called today about he OS cd and told them i wanted to reformat. when they asked why, i said to get rid of all the bloatware installed lol. they said ok and now its been sent. I havnt got my free skin though which was supposed to be sent a long time ago...

 

I talked to a dell rep and i got $100 coupon, it took a long time before i got it so i contacted them again and they're also sending me a backpack!

Also, for those who got one for a 17 in screen, was it the Dell brand packpack or the Swiss one?

 

I'm going to order the system (1705) this weekend. Any chances to get the backpack and CD free?

 

well i talked to them and they said since i used a 35% off coupon i am ineligible for the free backpack. Are they correect? if not, could i still get it?

 

Thats BS .... I used the same coupon too ..... call over and over until you get it.

It depends on the representative you get basically ....

 

haha this is great. SO GLAD I found this post. Who DOESN'T want free stuff?! Thanks so much for letting us know about this.

By the way, I think someone already said this, but I used the dell chat over the internet and it worked liek a CHARM. They actually appologized for not sending it earlier, haha. This is awesome deal. Thanks

 

I wasn't willing to wait that long so I chatted with a rep again and traded off the coupon that I was supposed to get for a nice Dell AIO Color Printer. It's shipping next week!

 

Not true at all. You should try again until you get your free backpack! Goodluck!

 

i just wanted to say thanks OP! i just got the free backpack, the OS cd's, and the $25 audigy credit (without having to return the software) all in one shot on the online chat. her/his name was shalini desouza if anyone else can get her/him, and he/she did it all for me, no questions asked!

 

i got the cds! any canadians get the bag yet?