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    Help! suffering from status addiction

    Discussion in 'Dell' started by BuckeyeFan, Jul 13, 2007.

  1. Jagsfan61

    Jagsfan61 Notebook Consultant

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    what did they csr say?
     
    Jagsfan61, Jul 23, 2007
    #251
  2. DMAK02

    DMAK02 Notebook Evangelist

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    When I get that, I just hang up and call back for the automated one.
     
    DMAK02, Jul 23, 2007
    #252
  3. jak2

    jak2 Notebook Consultant

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    same here, I tried... but had to wait like 3 min before they said they'll transfer me to an agent... and then the usual "all of our representative are busy at the moment" crap... So I just hung up.
     
    jak2, Jul 23, 2007
    #253
  4. trackstar

    trackstar Notebook Consultant

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    same here jak...i hope something diddn't go wrong
     
    trackstar, Jul 23, 2007
    #254
  5. trackstar

    trackstar Notebook Consultant

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    yesssssssssssssssss its fixed...and im in boxing now!!!!!!!!!!!
     
    trackstar, Jul 23, 2007
    #255
  6. DMAK02

    DMAK02 Notebook Evangelist

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    I hate the voice commands. I just press 1 for order status and then 1 for yes and then press my order number. Either my TV or someone talking always messes up the voice command.
     
    DMAK02, Jul 23, 2007
    #256
  7. blahdude84

    blahdude84 Notebook Deity

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    Congrats! ... still in BUILD for me
     
    blahdude84, Jul 23, 2007
    #257
  8. Significa

    Significa Notebook Consultant

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    Jul 12th ordered and still build for me also..sigh
     
    Significa, Jul 23, 2007
    #258
  9. jak2

    jak2 Notebook Consultant

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    Weird,,, I still get transferred to an csr... maybe I'll just have wait around a lil bit
     
    jak2, Jul 23, 2007
    #259
  10. Liquidx

    Liquidx Notebook Evangelist

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    it's a conspiracy against you Jak, and only you...lol. Sorry couldn't help myself :D
     
    Liquidx, Jul 23, 2007
    #260
  11. jak2

    jak2 Notebook Consultant

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    .. :eek:
     
    jak2, Jul 23, 2007
    #261
  12. BigEmpty

    BigEmpty Notebook Geek

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    Awesome! The bag I ordered for my Vostro showed up today. Now where the hell is my laptop.
     
    BigEmpty, Jul 23, 2007
    #262
  13. pragun

    pragun Notebook Evangelist

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    conspiracy against me too =(
     
    pragun, Jul 23, 2007
    #263
  14. Jagsfan61

    Jagsfan61 Notebook Consultant

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    hey trackstar.. when did you go into build?
     
    Jagsfan61, Jul 23, 2007
    #264
  15. trackstar

    trackstar Notebook Consultant

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    last tuesday...the 17th
     
    trackstar, Jul 23, 2007
    #265
  16. GadgetsNut

    GadgetsNut Notebook Evangelist

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    Dumb question. How do you guys view the details of the "In Production" stage? The Dell system used to break down the "in production" in the following stages:

    In Production:
    Kitting
    Build
    Testing
    Boxing

    And now all there is either "In Production" or "Shipped". Is it like this for orders in the USA?
     
    GadgetsNut, Jul 23, 2007
    #266
  17. blahdude84

    blahdude84 Notebook Deity

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    It used to.. changed many months ago....

    It should still it when you add your order to your account... and go to the My Account page. If not, then you have to call the automated status line (which might still be down at the moment).
     
    blahdude84, Jul 23, 2007
    #267
  18. mtylerjr

    mtylerjr Notebook Deity

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    If you call the automated order status line, does it tell you automatically, or do you have to speak to someone?
     
    mtylerjr, Jul 23, 2007
    #268
  19. blahdude84

    blahdude84 Notebook Deity

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    It should tell you automatically....

    ... but its been broken for the past few hours (i.e. redirecting you to a live CSR rep)
     
    blahdude84, Jul 23, 2007
    #269
  20. Methodis

    Methodis Notebook Evangelist

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    I got my Mobile Edge bag that I ordered the same time as my Vostro (the 10th) about five days later. The ****er is HEAVY. Like, 7 pounds with nothing in it.
     
    Methodis, Jul 23, 2007
    #270
  21. mtylerjr

    mtylerjr Notebook Deity

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    AHH! That explains my experience with it. (I hung up when it directed me to a live person, because I'm at work)
     
    mtylerjr, Jul 23, 2007
    #271
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