New Dell Studio 17 announced (Studio 1745/47)

Haven't seen this issue. CPU temps are usually around 45 idle with fan on at low speed in the background, barely audible or no fan at all. It's really not something I've noticed at least. I'll keep an eye out, but I think you need to call support, I'd say that's not normal.

How hot is the room temp?

 

The 28th of November I ordered the new Dell Studio 17 with the following specs:

-P7450
-ATI Mobility HD 4650
-4GB DDR3 1333MHz
-1920x1080 display
-500GB 7200RPM HDD

Lately I was reading the forum and read the problems regarding the notebook and can't help to feel kind of screwed over. I've seen some people state that there arn't any problems when you use a heavier external PSU. Now, my question is: these people all seem to have a i7-720 QM but does these problems also affect notebooks with a P7450, since these processors draw less power?

Or maybe I'm just overreacting? Forums can give a bad impression of reality.



Thanks in advance,
Faustian

[Update: the past weeks I couldn't imagine saying this but.. crap, it just went "Work in progress" to "In production" ]

 

called up dell... Yup my daily call to just chat with them.... They are telling me that they received word from the production team that the laptop EDD will be on or before 1/21/2010

I have a 17 inch paperweight at home and have been with out a working laptop since Mid November.


It's kind of funny that when I call Dell Sales they actually are able to provide me a date yet customer service can't.... Hmm whatever...once i get the laptop i will file a BBB complaint for them going over the 30 day mark of being able to deliver a product.

 

Can I ask what number are you calling for dell sales? Are you getting someone in the states?

 

@ Faustian : The Core 2 Duo models don't suffer with the 7 beep issue. You also probably wont have any issues with throttling as the P7450 is a 25W processor as opposed to the i7 45W.

 

I think this laptop will be a very good one to try.

 

In my case I had the sleep issue. It would recover from short sleeps but not an overnight one and need a hard reboot.

I updated the bios and chipset drivers from the dell website. All went smoothly.

Tested sleep and worked. Then put it into an overnight sleep. The next morning got the 7 beeps.

Have since fixed it by removing the CMOS battery and replacing but still have the long sleep issue.

Hope this helps...

 

I just purchased the 1747 which has the 1080p screen. I had previously ordered and received the HP dv8t, which I returned.

The 1747 compared to the HP dv8t is no contest. The 1747 is a much more solid machine, the screen is one of the best I have ever seen, and so far everything works great.

 

Regarding the 7 beeps for those hat still have the issue. After the CMOS battery is pulled and your machine boots up, have you tried going into the bios and loading defaults. Then save and exit bios? I say this bcause Nic10 said that he pulled the battery but the problem persists.

NIC10. Try the bios defaults.

 

Urzykrmn. I though throttleStop only prevented clock modulation and did nothing to the multipliers?

Can you clarify that the 130w psu does NOT solve the throttling UNLESS throttleStop is used at the same time.

Thanks

 

For those of you still waiting on your Studio 17, I ordered a 1745 with an Intel T9600 on 11/12/09 and it just went into the "Boxing" stage today, so it should ship within three days. Hopefully this means the delays are almost over for everyone else. Of course, Dell could still mess this order up even more. I almost went back to HP (which I have had bad experience with) and this may have ruined my relationship with Dell.

 

Anyone who's followed this thread can CONFIRM that 130W PSU AND the ThrottleStop app will only work (stop throttling the CPU when both CPU and GPU are under heavy load,) when used together.

You'll need ThrottleStop to PERMIT/ALLOW the bios TO suck more than 90W of power and the 130W PSU to be able to deliver just that.
The power restriction in the bios was built-in, because the Studio 1747 is originally supplied with a PSU which can deliver 90W max.
If ThrottleStop is not used, the only benifit of the 130W PSU is that it will not get as hot as the 90W PSU Dell originally supplied you with.

 

I tried skimming the Dell S-XPS Power Throttle thread but it's so huge and it's hard to tell which parts of the problem also apply to the Studio 17 (all?).
What exactly is the sleep/hibernate trick you guys are talking about? I'll just be doing some light gaming so I should be fine with the 90W adapter and using ThrottleStop for some slightly heavier games?

 

-needless reply-

 

Yeh thanks for the attitude Guapper! Actually I have followed this from the begining. If you have read my posts, I have not experienced clock modulation, I have experienced multiplier reduction. Which achieves the same effect but is different.

What I am asking is confirmation that just using a 130w psu will not solve the issue.

I should be asking Oblomschk. Are you experiencing clock modulation or multiplier reduction?

 

"You'll need ThrottleStop to stop the bios from sucking more than 90W of power"

I think what your trying to say is "You'll need ThrottleStop to PERMIT/ALLOW the bios TO suck more than 90W of power"

Inaccurately worded posts could lead to confusion.

 

Thanks for pointing that out, have altered my post to clarify, with credits to you.

Apologies for the grumpy stuff, thx for putting me in my place in the post above.

 

By what Ii've read, without TrottleStop, your laptop will still be limited to using 90W, an than throttling WILL kick in. Your 130W PSU will stay cooler though.

Hope this helps.
Peace!

 

my order, originally placed December 02, 2009 has now been delayed January 18, 2010. I was told it was because the screen (1080) and the modem were back ordered.

Dell offered to let me cancel the order, but I decided to keep it. I bought this for school which starts January 11th, So I was a a little annoyed, but as long as it is only 1 week after that I am okay. I was assured (for what that is worth) that it would not be delayed further than that.

Funny, you would think 2 months would be enough time to acquire a screen and modem....

 

When I call dell sales, Yes I get someone in the US.

 

Swapshop.. I think you misread my post.

I have only ever experienced the 7 beeps once, after updating the bios to A03, rebooting cleanly and then leaving it in sleep overnight.

I have not had the 7 beeps again.

Have left the bios as default, but still could not recover cleanly from a long time in sleep mode. Am therefore hibernating overnight.

 

I just talked with Dell, my 1745 has been delayed due to processor (T9600 CPU) and Blueray drive on back order. My order was placed 12/1/2009. They tell me they are expediting my order...

 

I was told (after a month of asking) that there was a shortage in displays and wifi cards. Then they told me about a week ago that the base unit was on back order. My computer was placed in the "boxing" stage yesterday, which supposedly means it is completely built, and today I received an email from the rep that has been "following" my order stating that there is a back order for the processors. I have come to the conclusion that they have no idea what is holding the product up, and just either make stuff up or are told by a computer what to say.

I was also told that my order has been expedited since the 4th of December, and that it is on the hot sheet. Again, I feel this means nothing. Here is a pretty funny quote from a recent email; "When I contacted the Factory, They have informed me that Order is on the Hot Sheet now, They are experiencing a high volume of expedites due to high backlog and excessive expedites over the past several weeks". To paraphrase, the factory is experiencing a high volume of expedites due to excessive expedites. Imagine that. Really Dell Customer Service has NO relationship with the factory. They read from the same order status system that we do. They didn't even understand how I found out the sub-status of "In Production" (i.e. build, testing, boxing). Basically, you're at their mercy unless you cancel.

 

As I understand it, removing the battery and putting it back after a while resets the bios with the backup bios.
Just curious: is your bios back to A02 (or even A01) or is it still the A03 you flashed before you got the beeps?

 

Guapper we're cool

My urgency with the details is because I don't belive we suffer to the same severity as the 1645 lot. Their bios enables clock modulation to control power quite routinely. Unclewebbs throttleStop app specifically disables the clock modulation.

Testing using the throttlestop app (in disabled mode - app running but not actually doing anything, inactive - because the app has a clock modulation meter built in) and also using real temp as they both have the ability to indicate clock modulation, and loading CPU with prime95 and gpu with Furmark at the same time, I have not once seen clock modulation slowing or restricting my machine.

My multipliers are limited only when power draw reaches 90w (indicated on a kill-a-watt meter) and happens only when using furmark as well as prime95.

My muliplier drop to 9x. IIRC. (I have the i7 820)

I was hoping not to have to unrestrict the multiplier using throttlestop.

I will do some more testing soon, it's new years eve after all. Alsoi return to Madrid in 7 days and so cannot take delivery of the 130w psu. That'll have to wait untill the middle of February.

 

I placed my order for the 1745 with a T6600, 900p screen, and blue ray drive on 12/2 and the first estimated arrival date was 12/29 with 5-7 day shipping. I got an email last week saying it was delayed and now the estimated arrival date is 1/6.. some how I doubt they are going to make that date either as it seems everyone is delayed.

I called yesterday and they couldn't tell me why it was delayed or what part was holding it up. Starting to get annoyed as this was a christmas present for my fiance and I had to give her a card on christmas morning saying what was on the way :/

I

 

I feel for ya! I had a 1645 on order for 7 weeks, cancelled and reordered about 6 times. Then I ordered the 1747 - pretty much same spec except the bluray drive and bluetooth. Fancied a USB plug in drive so I could use it on my home machine too. And guess what, it arrived in just 11 days. Was still working in Madrid, had to hold it in the depot for 2 agonisingly long weeks.

 

I had the 7 beeps problem on my 1747 (I7/720) and removed the cmos battery. I had previously updated to the A03 bios. I just checked and it's still at A03, so it seems that removing the battery does not revert to a previous version.

 

Hmm, that sounds odd.

I had suspected it would keep an old backup, so in case a new version flash goes bad and the bios is unable to boot, you could go back to a backup version of the bios via the -remove cmos battery method-.

 

are you getting the 1080P screen? what country are you in? I have never seen a "boxing" stage.....

 

My estimated ship date just went back another week to 1/13...

 

No. If you flash a chip with firmware, it's a one way process and is non-volatile so removing power/batteries will not affect this (If it did we would have far more problems). To revert to the previous software you would have to re-flash.

Removing the battery just ensures that there is absolutely no power to the board and resets everything. When I powered up I got the 5 beeps as expected and then on reboot, the clock was set to 19th November.

Further reading... http://en.wikipedia.org/wiki/BIOS

-------------
1747, 1080p screen, 500GB drive, i7 720, 4GB ram

 

I'm getting the 900p screen. I live in the US, and here if you call the Preferred Customer line you can get detailed subcategories of "In Production". For information about these updates, go to the http://forum.notebookreview.com/showthread.php?t=156489 thread in this forum.

 

When you flash the bios it creates a backup on the hard drive. The chip only contains one version. Removing it resets everything.

If your flash doesn't work you're out of luck. That's why they have the warnings to make sure you are pluggged in and don't turn off your system. There is no easy fix if something happens. Your computer will be dead and you have to replace the chip or hot swap with another chip so you can boot up and reflash.

Since they have made it so easy to flash a bios I don't think most people realize just how dangerous it can be. After all the years of doing it I still hold my breath until I see it reboot! I've had it fail once and hope it never happens again.

 

Are there any issues installing Windows 7 32bit on the 1745?

 

Some gigabyte boards had dual bios' so could recover from a bad flash. I think this was what guapper suspected.

With modern boards I'm not sure what the battery maintains, could be settings data as well as the clock? What ever, draining the board of power solves it. I think at a minimum, Dell will have to resolve this issue.

 

Like unclewebb posted in the 1645 forum, the power problem might never be resolved, the battery might not be able to reliably supply the laptop at max loading.

He went on to state that users have suffered failures when switching from 130w ac to battery while maxed at around 110w.

 

Let's make sure nobody misses that last part:

in short:
When using 130W (or more) PSU combined with ThrottleStop, be sure to NEVER EVER detach the PSU when the laptop is under heavy load!!!

 

So did mine.. :/

 

That's pretty terrible. What if you're gaming and the power goes out?

 

dell is telling me on or before the 6th of Jan. Im guessing mine is pushed back too only way i know about EDD is from you guys on the forum....

 

Mine was placed in the boxing stage on Tues with an EDD of tomorrow, got pushed back to Friday. Sent an executive email carpet bomb and filed a complain with the Better Business Bureau. This is pathetic.

 

Anyone notice that the 1080p screen is not available anymore? (both UK and US Dell sites)

It's listed in the tech specs but if you try and configure a laptop in the online shop you only have the option to upgrade to the touchscreen model which is still 900p.

 

Some say it is still available for order through telephone. But Dell sales warn for delays concerning those screens (+/- 1 month, so EDD = february at least....) So probably you can only pre-order the optional 1080p screen by phone

 

Hey, ive just ordered one, im not sure if it's a 1745 or 47 but what's the major difference?

Ive gone for a T4300 (nothing great but my budget is low) 4gb ram, etc and the delivery date is 19th of Feb!! what's this about? do they have massive delays or what? seems weird to me?

Edit: i have not got the touchscreen model

 

Lots of delays with the Studio 17.

1:You have a standard type spec machine, you could probably find it at a retailer.. look around then cancel your order if you find one.
2: Get a different laptop.

I *need* the Studio 17, can't find the same specs in another brand (core i7/1333 mem support/LED LCD, ect.. (Best screen out there right now) so I'm stuck with an EDD of 22/2/2010 (sigh)

 

When did you originally order? Also, did you order the i7 with 1080p? ... just curious, I've done the email, maybe I should move onto the BBB complaint.

 

Just came back from New Year trip and went through bunch of messages in the thread. I do see multiplier fluctuations which are fixed with 130W PSU and ThrottleStop. I have disconnected PSU while laptop was under load and ThrottleStop running with no visible issues (prime and 3dmark06). I am not entirely certain if this particular issue applies to Studio 17 or just XPS 1645.

Overall, it's unfortunate that Dell elected to a)Not to acknowledge the issue and b)Will not likely fix the issue (see Latitude and Alienware throttling fiasco). Still, this laptop has a great mix of features for the price and thanks to Unclewebb, Throttlestop software helps to bypass the power issue (along with easily purchased PSU).

 

Question I have been away for a while, Didn't DELL annaounce or come out with a Touch Screeen Studio 17???? Why haven't thye advertised it yet???

You know if Apple had a Laptop Touch screen people would be selling their first born children to buy one.

Link in case anyone forgot.

http://nexus404.com/Blog/2009/11/19...g-dell-studio-17-released-available-from-899/


Nice Machine Studio 17 RGB LED Touch Screen, no better machine on the market for quality brand and features. But Its still 45nm Core i7. I only buy a new machine per die shrink, 32nm should be in the next coming months.

 

I can only find info from third party links myself.... I couldn't even find it on there website when trying to custom build my next studio. After chatting with a Sales guy he gave me this link ! http://configure.us.dell.com/dellstore/config.aspx?cs=19&kc=ref&oc=DNDOTT1&x=7&y=7 CLICK ON THE HD DISPLAY ICON and you will see the multi-touch option wich is included with the price starting at $899

only problem it's only available in 900p. It has not been offered with the 1080p yet. I want it with the 1080p and now you can't even get that without the touchscreen if you want to !!!