Pre-Production :( - UK

I would say go with the website since it lists a tracking number. But then again you won't know for sure until the tracking number shows up on the couriers website.

Here is a good one on my end. According to the phone my order was shipped yesterday. My tracking number finally shows up on FedEx and it says that this morning at 4:00 am they received shipping information which means it hasn't left Dell yet. I know it's probably just semantics but the phone makes it sound like it left yesterday and the FedEx site makes it sound like it hasn't left quite yet.

 

You'd have thought they both use the same database, but their phone and online systems don't refresh at the same rate. I'd trust the website one in this case.

 

Thanks Fragile.

About the tracking data, about midnight for that to appear is it?

 

It will appear when it appears.... It depends on when their system refreshes. I simply don't track my orders every hour now like I used to when I bought my first few, so I couldn't tell you when it refreshes. I wouldn't be suprised if it happened overnight, but it might not happen for more than 24 hours.

Relax, you'll get the phone call when you get the phone call.

 

Are they automated still?

I believe they give options for when you would like delivery and so forth?

Once again, thanks for your help, much appreciated

 

My laptop is two hours away from here and according to the estimates from FedEx it will take until Saturday to get here. LOL.

 

I still haven't got tracking or a phone call so I am just waiting for next week now...

 

That sucks...waiting when you know it is finally on the way is the hardest part.

 

I know.

Its irritating me more than when I was waiting for it to go Into Production

I also still don't have an updated EDD, in fact one isn't shown at all now

 

Your silence tells me no call today.

 

Nope nor any tracking nor new EDD.

Probably be next week now, maybe Monday or Tuesday (hopefully!)

Have you got your lappy yet?

 

Wife and I were both working yesterday during the day...she usually works at night. I just missed FedEx by 10 minutes. Since it was coming Home Delivery the lady on the phone said there was no way of me being able to go to the depot and pick it up. They are reattempting delivery today.

 

Let me know how it goes

Still no call or tracking for me yet Tracking should appear soon though...

 

The laptop arrived today and I have Windows 7 RC up and running on it. I've already been able to register for the official Windows 7 upgrade so that is good.

The palmrest does get quite a bit warmer than my last laptop but it is nothing I can't "suffer" through. Eventhough I am used to 1080p on desktop monitor it will take some getting used to on such a small screen but it looks oh so good.

Hopefully you will get yours early in the week.

 

I assume they've removed the EDD just incase the couriers make a mess of delivery or you aren't in!Here in Ireland(with our not so brilliant postal service) I've received items that the tracking only registered on once I received it!

Alot of them can be ahead of the steps shown sometimes

Now,Will mine hurry up in production!Living about 50 miles from the Dell factory in Limerick I may have an advantage when it comes to shipping!

Even though there has been talk of the limerick factory closing down due to this bloody recession

 

They've been on about closing the Raheen factory even before the recession. Besides, I think it would still be there, just they wouldn't be manufacturing anything. It'd be for paperwork and technicians basically, so a considerable downsizing.

You might not have too much of an advantage anyway, as I think it will still go to a couriers hub before going to your home

 

Oh right lol,They have already downsized the workforce there anyway,

Yeah i know that,As limerick is a fairly big city,There could be hubs for couriers there,Ah well I can only wait and see

 

What I think you'll find will happen (and please let us know either way) is that it will go to a central hub and then back out to a local courier and then to your door. As daft as that sounds, it could mean it goes away from your house before it goes back toward it.

 

Congrats. Enjoy it

I do hope so...

 

Fragile,

Do you know if Walsh Western ring on Sundays?

I.e they call 48hours before delivery so if they were to deliver on a Tuesday then they would need to ring the Sunday. Or is it 24hours before delivery?

It seems I may get the lappy before the tracking appears!

 

Just to let you know we had an issue with a CD player once,It was flown into Dublin and then flown back to france(pixmania base) and still arrived that day even though it was still shown somewhere in France,The systems are usually good but can sometimes mess up!

It'll be interesting to see where my laptop goes before I get it

 

Will be interesting...if the tracking info even appears!

 

You're right,Just found on the dell site the courier they use and the Hub is in Athlone,Which is like 3 times further away from me that Limerick is.Any who this is my first(of many hopefully) Dell order so I look forward to seeing how it all goes,Hopefully i'll be out tomorrow so i won't keep checking the status!

 

When you get your don't forget to sort out your free Windows 7 upgrade,Will be worth it!

 

First thing I am doing, as per my status (Win 7 Soon!)

The Studio 1555 will be purely amazing with Windows 7 on

I run the Win 7 RC on my Desktop, its awesome, but will wait for the full release for the Lappy I think...

Anyone know what the costs are in the UK for the upgrade? Shipping etc?

 

The upgrade is free I hope!

"Tax, shipping and handling charges may apply at the time of order placement, and if so, a credit card will be required for payment." on the dell ireland site,Seems like it'll just be shipping..

 

Windows 7 upgrade may be free, it depends where you bought your notebook. For example, in the UK I don't think the Windows 7 upgrade is included if you buy from the outlet rather than main site - though this might have changed.

Regular retail price is available on Amazon; they did offer home premium for £49 and Pro for £79 at one point, but that sold out in less than a day. I got my 3 copies though

 

Anybody know is they produce laptops on Sundays?

 

Of course

Lappys are builts mostly in Malaysia I believe. I think they are always being produced.

The longest wait is for the lappy to be shipped from Malaysia to Limerick.

 

Got my Home Prem E edition for my Desktop off amazon for £45.

It doesn't say on the Dell Win 7 Upgrade page how much but I did ask a Dell Chat rep and they said £15...

 

£15 if your machine qualifies for the free upgrade. It's just to cover media and postage costs. I'm suprised it's so high to be honest, I'd have thought it would have been a tenner or something; still, it will hardly break the bank for the vast majority of people.

To buy the upgrade for a machine that doesn't qualify for the free upgrade will be a lot more.

 

That is true.

£15 is a good deal really...

Fragile, don't know if you saw my post two pages back, do you have any idea if Walsh Western can call on a Sunday? Or do they only do week days?

Reason I ask is 2-3days from shipping day would be Monday or Tuesday for me, and if Dell ring 24 hours before delivery then it would have to be today or tomorrow?

Thanks

 

Ah right,I thought they were built there,The shipped to the Dell factories in the countries where the model is available and then customised there?

So basically the laptop is made from scratch in Malaysia shipped to Dell Limerick(in my case) and then the stock machines are customised to the buyers need?

I'm obviously wrong

 

Yep something like that

 

Just spoke to dell,The laptop is coming in from abroad so it won't be super quick delivery for me then

 

Yes, the vast majority of Dell notebooks are either made in Penang, Malaysia or Xiamen, China. They are thend shipped to a Dell hub, and then from there to a national hub and finally a local courier hub.

The regional Dell facilities tend to be used for desktops / servers; though a fair proportion of these are still made in the east.

 

You may be in production a week or just a few days, all depends on the work load they have in the assembly factories.

 

I understand that and it doesn't bother me,Just I've got a lot coming up for college registration so will be backwards and forwards to college in the next few weeks,So I was trying to guess when it would roughly arrive,So I or someone could of been at home,Now that it's coming from somewhere in Asia I won't know when the couriers will get it and it's usually the morning of the delivery they ring here!

So could be a bit of trouble

 

It wont really be any trouble. If they call and get no response then they wont deliver until they do. The wont just leave it unless someone is there to sign for it.

 

Aah so no voicemail message is left then? They will attempt to call again?

 

They will leave a card explaining what they're going to do..

 

Sorry I meant when they ring to arrange delivery.

 

Apologies,When you said "call again" I thought you meant to your house

 

Mines just hit 24 hours in production

 

Jid, i was in the same boat as you, ordered with similar specs however mine was shipped on the 2nd of this month, i was starting to get worried they would'nt call, so i call them this morning and to my suprise they give me a delivery date for tomorrow morning between 8am-1pm. Chuffed to bits, my advice would be to give them a call and ask for a delivery date.

Roll on tomorrow.....

 

You called Dell did you?

I am not worried yet it hasn't been 2full business days since it shipped but will keep it mind thanks.

 

i called dell and their annoying answer phone put me through to walsh western, the guy there was helpfull.

 

It seems the turnaround is 5 days from shipment to delivery to a door then.

My laptop was shipped on 3rd and is due for delivery on wednesday PM after I phoned walsh western.

 

you're right, that makes more sense now.

the tracking thing is getting on my nerves though.

 

Mine is probably due on Wednesday comparing zooby's ship date.

They will most probably ring on tomorrow...
Typical, my Dad will have to take Am/Pm off work to be at home for collection, I was hoping it would come tomorrow as someone would've been in

Zooby, whats the number for Western Walsh? What details do I need to call them, order and cust. no. is it?

We will see...
Tracking is too annoying me, how difficult is it to display tracking data