Shipping delay from 8/1 to 8/28!!!!!!

How is this possible!!!! I ordered 7/11 with an original ship date of 7/25, and it was delayed to 8/1. Now it's delayed to 8/28!!! I was told twice yesterday that it wouldn't delay and I was wrong, oh so wrong.

Is anyone else experiencing huge problems like this?!

 

That really suck! I am sorry to hear about it.

 

sorry to hear. i think i may be in the same boat as mines still in the build stage but has till friday to ship

 

That sux. So sorry. I think I'm in the same boat too. Ordered 7/13 to ship on Monday, but still in build.

 

Mine was suppose to ship today. Still in build stage and where it used to say "this item is scheduled to ship 8/1" (as of last night) it now tells me "no further details available".

 

err wtf my invoice online changed the bill to and ship to addresses. now they say N/A instead of the proper things....

 

Not good, I'd call ASAP

 

it's that bad?

 

hmm that probably means the 1520 that I ordered and is scheduled to ship tomorrow is going to be delayed since it has the same screen as yours.

 

Mine has been delayed to 8/28 as well. This puts me in a terrible position and I don't know what I'm going to do now.

 

Oh damn, I ordered mine on July 16th supposed to ship on 30th and on 30th they updated it to 8/6 and now may be on the 6th it will be updated again..... i am not sure. I ordered the exact same system too.......Damn Dell SUCKS. 1 and a half months for a laptop....it better be damn good.

Thanks

 

Here is the update! Just got off the phone after 1 hour 15mins.

I just talked with a super great lady. She was the most helpful person at dell IMO. Anyway, the part that is delaying is the Midnight Blue! The only color not delaying is Black. There is not a delay on WSXGA+ screens.

So I almost cancelled and re-ordered with black. She checked with her manager and the manufacturing department and they said NO! If I was to cancel (even if the est ship date is 8/15 on a black one) that it would not get here before my blue one. So needless to say I'm going to stick it out and hope it ships sooner.

They also gave me a $100 coupon since i've been waiting so long.

If I didn't need these specs I'd cancel in a heartbeat and pick up a laptop locally, but none of them have what I want!

 

damn if I get a delay like yours I'm canceling.

 

my order status never changes

 

tick. tock. tick. tock.

 

Hmm so that means that dell doesn't start building your computer untill they have all the parts. Since the first couple delays were the screens and now its the colors. So I guess they dont reserve the parts for the colors for the laptop. They probably get used for another laptop that has all the parts for it already except the color. This is pretty crappy in my opinion. All the parts should be saved for that one computer and it should be first come first serve to the part no matter what even if its waiting for other parts.

 

I was talking to my friend about it today and I started thinking the exact same thing as what you just posted. That's such a horrible way to conduct business...and completely unfair.

 

I highly reccomend that you guys reorder with Jet black, I was in the same boat as you, ordered on the 8th with midnight blue and had multiple delays. Reordered with jet black and what do you know, I was in the boxing stage in 15 hours.

 

This is such BS!

I got the same email just now.

Delayed AGAIN, and this time FOUR FREAKING MORE WEEKS.

Another week, I could see, but a MONTH? What the HELL.

Dell is now really pissing me off.

 

Blue is not the way to go. You would get it sooner if you canceled and re-ordered black.

 

So basically all the people waiting for their screens get screwed over again becuase now theres the shortage on the colors. And pretty much it takes like 1-3 days for your laptop to even to be built while the other 2-3 weeks is just your little invoice sitting there to be picked up so your computer can be built.

 

I just ordered a new one. I ordered a brown one, since it has a low delay and the microsatin finish.
I will cancel whichever order ships latest. (the brown was also $100 less with the same specs because I used a new coupon)

 

I would tell my sister to reorder but she would lose all the deals that I got her. Im one of the people that got the 15% off EPP and the 200 dollar off EPP coupon with the EPP savings. Shes pretty much going to have to wait it out but it sucks that shes leaving for school this friday. So yea I hate dell right now even though its not my laptop. Hopefully my vostro doesn't have any problems like this.

 

I would cancel if I didn't NEED the laptop. The fact is that my program at College REQUIRES that I have the laptop.

I'd go buy one at a store except I couldn't find the specs I wanted, mainly 2.0+Ghz Processor, 2 GB ram, 1680x1050 Resoulution, and bluetooth.

If anyone knows where I can BUY one at a store for under 2k let me know. Otherwise I'm going to wait. I'm now again contemplating a Macbook Pro...

 

What dell has done wrong was make the LCD screens fused with the colors.
Instead of making the color a snap on thing, dell manufactures lcd screens with the colors built in. So when they are faced with the problem of making too few of the popular colors, they can't just pop off the unpopular color and put on a popular one, they must make entire new lcd screens.

That's my guess.

 

yea that sounds about right jdban

 

I think I remember you saying previously that you did a UFL order. If you did, there probably is a free nylon bag that is flagging your order and they will make you reorder it. They will replace it with a different bag. If you are still in pre-production, then that's probably why. After they fixed mine, it went straight to build and they tested my card for funds. You might want to find out now, cuz my ESD has been changed from 8/23 to 9/10. If I would have called earlier, I would have been fine.

 

wow.. my brother ordered the same exact configuration as you, also in midnight blue on 7/18, and recieved it in just under 2 weeks.. i dont understand how some are getting delayed for very long periods of time when others come so quickly

 

Exactily. It makes my head spin. Did your brother have all the same specs? He's lucky.

 

Just got dropped with the bad news of 8/28 today as well. I am very much fed up with Dell. My original order was 6/28 and was modified in July now it will be 2 months since my original order before I will get my lap top. I'm considering canceling and looking at other Laptops.. any ideas?

 

so how many people are delayed until 8/28? I feel like I'm next.

 

Gateway m series. be able to customize it tomorrow on line. colors, grey,blue,red only.

 

Really? Gateway comes out with a new line today?

What video card are they using?

 

My 1720 was delayed also, for 6 weeks from original order date, I was so disappointed, I canceled my order. I asked when the slow "peak time" was, and they said Jan. and Feb. urrggh!!!

 

gross..looks like ATI's 2400 hd thing...performance class 3.

 

same thing happened to me I ordered 6/27 EDD of 8/1 but I got that automated phone call saying itll be delayed til 8/28 but this morning I checked and I am in testing I don't know what to expect next.

 

if you're in testing...you're good to go. it'll be there soon.

 

I think those who have their EDD for 8/28 is just policy for Dell to make that huge of an extension to cover themselves in the case they don't get their laptops out, HOWEVER, in your case, which is similar to others, I think they just happened to extend it for that long, even though most likely your laptop is coming within the week. This may be the case for everyone else who also has an EDD of 8/28.

 

Still in production here.

 

88GMCtruck, in production has multiple phases...build, testing, boxing

 

oops... forgot to put build stage . It's still early here on the west coast.

I can't wait untill is says something else. I'm just hoping that it ships sooner than the 28th.

 

I got delayed to the 28th as well from 8/1. This morning I reached the boxing stage. I think everyone should just ride it out. These laptops are going to ship sooner than 8/28...

 

topspin is right. they still have me at 8/7, but being in build stage worries me more and more everyday.

 

What are your specs?

 

DAMN YOU DELL !!!!!!

esd from 8/2 to 8/28
1420, green
anti-glare, 1.8

 

I was dreading talking to a Dell CSR today, seeing as I figured they would delay my order, but I had one of the kindest CSR yet. He said there is no part delay on my order, and the LCD shortage is NOT going to affect me! He also said he would follow up on my order.

Yay! Now I just hope it will go to "testing" soon.

 

They don't seem to be doing well on "following up" with orders...don't be surprised if they never call or email.

 

I wasn't expecting them to, I'm just glad that there are no delays. And after all, it's the thought that counts!

 

While they tell you that they'll ship your laptop soon enough I hope that instead they'll actually do it for me. I'd rather have them act than say..but that's just me!

 

True, but them saying it still boosts my confidence a little.