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    So I ordered my XPS M1530 on Monday...

    Discussion in 'Dell' started by Fountainhead, May 16, 2008.

  1. idq000

    idq000 Notebook Deity

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    I wouldn't put too much trust into that statement; I am sure we are getting the last old crappy Samsung screens. I doubt they would order new 1680x1050 screens from LG just for us. I bet I will get the crappiest display because they delayed my order to scour their warehouses for the last few defective Samsung screens.
     
  2. Matthileo

    Matthileo Notebook Evangelist

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    ok...
    That's more likely...
    But less good :(
     
  3. Fountainhead

    Fountainhead Notebook Deity

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    BZZZTTT!!!

    So much for that theory. I was able to get my service tag and looked up the specs. I'm definitely getting a Samsung display.

    After reading Forte's post on the main forum, I'm prepared to be disappointed in this machine.
     
  4. Lucanesti

    Lucanesti Notebook Deity

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    Aww poor Fountainhead.
     
  5. mattocs

    mattocs Notebook Deity

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    Did you ask via Dell Chat?

    And, what models are Samsung? LG?
     
  6. Fountainhead

    Fountainhead Notebook Deity

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    My online invoice has the service tag. I looked it up and it lists all the components of the system. The display is shown as X167G LIQUID CRYSTAL DISPLAY..., 15.4WSXGA+, TLF, SAMSUNG..., V2.

    This sucks.
     
  7. mattocs

    mattocs Notebook Deity

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    Ahh, ok. Hrrrm. That does suck.

    Maybe it'll be a good one.
     
  8. Lucanesti

    Lucanesti Notebook Deity

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    Kinda unfair, assuming 90% of samsungs laptops were fine. Its not going to be a monochrome screen. If its bad its replaceable.
     
  9. Matthileo

    Matthileo Notebook Evangelist

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    :(
    Oh well...
    You'll have to tell us if it's bad or not when you get it...
     
  10. Fountainhead

    Fountainhead Notebook Deity

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    Yeah. But I'm not looking foward to weeks of fighting with non-english speaking reps trying to get something resolved. Maybe I'll get lucky and the display won't suck (fat chance). They'll get one chance to make it right before I move on. Some of these guys may have the patience to fight for weeks through multiple swaps. I don't.
     
  11. Lucanesti

    Lucanesti Notebook Deity

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    I like being able to call and yell at people. I like them not being Americans. A little creepy maybe.
     
  12. Fountainhead

    Fountainhead Notebook Deity

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    I really hate talking to outsorced (read: India-based) support. It's impossible. It's not like talking to someone who you feel like you can explain a situation and have them respond based on what you're saying. It's like talking to a bot. They don't understand what you're trying to tell them half the time, let alone possess the ability to communicate back.

    I'm sorry, but it just blows.
     
  13. Lucanesti

    Lucanesti Notebook Deity

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    Yeah, but you do get to yell.. :-D
     
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