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    NOTE: FREE Extention of warranties via Credit Cards !!!

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by wearetheborg, Jul 14, 2006.

  1. wearetheborg

    wearetheborg Notebook Virtuoso

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    Try registering your purchase at the visa warranty site mentioned in the first post.
     
  2. Trinal

    Trinal Notebook Enthusiast

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    I've been reading the Visa warranty website. In their coverage description they list the following:

    This Agreement shall not provide coverage for the following:
    1. Repair of any cosmetic defects of a covered item, performance of maintenance except as otherwise noted, lubrication, adjustments,
    alignments, upgrade, cords and connections, or matching the color or brand of the covered item.
    2. Any accessory or equipment such as software, peripherals and batteries and/or add-on options incorporated in an item.
    3. Reception and transmission problems resulting from external causes.
    4. Removal and reinstallation or in-home service unless specifically included, or costs when no defect is found.
    5. Unauthorized modifications or failure to follow the manufacturer’s installation, operation, or maintenance instructions
    6. Any problems or defects not covered by the manufacturer’s warranty.
    7. Accident, neglect, misuse, abuse, theft, corrosion, acts of God, fire and vandalism.
    8. Items used for business, professional, or commercial use.
    9. Under no circumstances shall coverage under this Agreement extend to any loss to person or property whether direct,
    consequential, or incidental, arising from the use of , or inability to use the item. This Agreement shall not cover any defect
    which is subject to a manufacturer’s recall or is covered under a manufacturer’s program of reimbursement. This Agreement does
    not guarantee any manufacturer’s representation of material, workmanship, or performance.
    10. Any costs associated with losses occurring prior to the purchase date of this Agreement.

    The way I interpret it, this excludes any physical damage to the LCD screen from accidentally dropping the laptop or spilling something on the keyboard, etc.
     
  3. lemur

    lemur Emperor of Lemurs

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    I would advise caution. Renter's and homenowner's insurance companies have gotten more and more rapacious in past years. They find ways to get out of their obligations, or if they do pay out money, they then raise your premium. I've had extended warranties with my last 3 Dell laptops and have never been screwed by them.

    Edit: Just to elaborate a bit. I do think such insurances are valuable but I rely on them for disasters, not run-of-the-mill computer failures.
     
  4. wearetheborg

    wearetheborg Notebook Virtuoso

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    Does anyone know if the CC extension of warranties applies to completecare/accident protection plans ?
     
  5. lemur

    lemur Emperor of Lemurs

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    wearetheborg, you should read the fine print of any card you already have or any card you are interested in because the conditions about what is and is not covered vary. Visa for instance won't add any coverage to any warranty that is already 3 years or more. And they keep mentioning "original manufacturer warranty" in their legalese. I have not been able to determine if that includes accident protection plans. And then Visa also has something called Purchase Security which works for the first 90 days of a purchase. But then Purchase Security is limited to $500 per claim. Etc, etc.

    And then Amex is different. Also, sometimes one specific CC company can have different conditions that they attach to different cards. Etc, etc... The only way to know for sure if what you have already or a card you are considering would cover you the way you want would be to get the specifics of the policies that apply to that specific card. Everything else is just conjecture.
     
  6. DMAK02

    DMAK02 Notebook Evangelist

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    Question, does this warranty start instantly or does it take place after my Manufactor warranty from dell expires?
     
  7. BusNut

    BusNut Notebook Enthusiast

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    DMAK02 asks: does this warranty start instantly or does it take place after my Manufactor warranty from dell expires?

    With MasterCard & Visa, the extended warranty starts when the mfg. (Dell) warranty expires. Provided 1 year covg. from exp. date of mfg. warr. Remember, you must have charged 100% of the purch. price to the cc. To submit a claim, you must provide a copy of either your receipt or cc statement for your purchase. The extened warr provides the exact same covg. as the mfg warr, so you must also provide a copy of the warranty from the mfg. Sounds like much paperwork, but its worth it! I have saved many $$ by using my extended cc warranty.
     
  8. flight#24

    flight#24 Notebook Consultant

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    I just bought a T61 with 3 years extended warranty yesterday with my mastercard.

    So what does that mean?

    Thanks.
     
  9. 123456

    123456 Notebook Consultant

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    I bought a Lenovo laptop through the Bill Me Later thing. I plan to pay that bill with a Visa credit card. Does this extra warranty still hold?
     
  10. lemur

    lemur Emperor of Lemurs

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    It means nothing until you check what warranties come with your card. The thing is that not all cards come with extended coverage (some Visa cards do, some don't; some MC cards do, some don't, etc.). To know whether your card comes with such extension, call your credit card company. Familiarize yourself with the fine print of your card and don't rely on what people with other cards tell you.
     
  11. wearetheborg

    wearetheborg Notebook Virtuoso

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    Unfortunately mastercard only extends warranties when the original warranty is 1 year or less, so in your case, you get nothing.

    You may wish to cancel aand reorder using a visa, or AMEX.
    AMEX is giving an additional 5-10% off through tailormade

    It might. Call up the visa warranty protection folks, number is in the OP
     
  12. WorkinProgress

    WorkinProgress Notebook Evangelist

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    tag

    dude awesome work!
     
  13. relaX

    relaX Notebook Enthusiast

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    ok so i bought my dell laptop ($1252.43) all on my 1 mastercard

    it has 1 year warranty which comes with the laptop

    does that mean my mastercard already makes it 2 year warranty automatically?

    i called them and got to the extended warranty menu and all they say on an automated message says if its 12 months or less it will get an extra year, so im assuming my laptop already has 2 year coverage without me doing anything or do i have to do something and call mastercard or something? help!!
     
  14. BusNut

    BusNut Notebook Enthusiast

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    Maybe. What you need to do is verify with MasterCard if YOUR CARD has extended warranty coverage.

    ...from the MasterCard card benefits website,
    "Selection of benefits on your card may vary by card issuer. Please refer to your issuing financial institution for more details. To file a claim or for more information on any of these services, call the MasterCard Assistance Center at 1-800-MC-ASSIST (1-800-622-7747)."

    So call MasterCard to verify if you have extended warranty coverage on YOUR CARD.

    If you do have extended warranty coverage, then MasterCard will double the manufacturer's warranty up to 1 year. To file a claim, you must submit a copy of the manufacturer's written warranty, a copy of your purchase receipt and a copy of your monthly statement for the month of purchase of your laptop.

    So it is VERY IMPORTANT that you file these items carefully for without them, you may be denied card benefits. Likewise, if you need to file a claim with your laptop manufacturer, you will have to provide them a copy of your purchase receipt.

    I have started a separate file that at the time of purchase, I file a copy of my purchase receipt and a copy of the manufacturer's warranty. Makes it real easy if I need to file a warranty (or extended warranty) claim.

    Hope this helps!
     
  15. relaX

    relaX Notebook Enthusiast

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    thank you very much bus, looks like im eligible!!

    i had to call, talk to a representative and asked and he said i had a lot of benefits including the extended warranty :)

    thank you so much!!!!!
     
  16. BusNut

    BusNut Notebook Enthusiast

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    Great!
    Now, everyone else: BEFORE you make that computer purchase, call your credit card issurer and find out if they offer extended warranty protection.
    Its your choice what credit card you use, so use a card that offers extended warranty protection. Its a card benefit, so USE IT! :)
     
  17. relaX

    relaX Notebook Enthusiast

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    Hey bus, i have 1 more question, i know that i'm eligible but how does the extended warranty get applied, does it automatically get applied? or do i have to fill out a form or something?
     
  18. wearetheborg

    wearetheborg Notebook Virtuoso

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    Yes, automatically applied.

    When you file a claim later on, you will have to submit some docs.
    To quote busnut:
     
  19. BusNut

    BusNut Notebook Enthusiast

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    Same thing true with filing a mfr warranty claim, you need your proof of purchase (receipt). But the extended warranty with M/C & Visa to file a extended warranty claim, they require a copy of your origional laptop (or whatever item) mfr warranty. They will only match coverage as provided by your mfr warranty. There are some items like automotive parts that are not eligible for extended warranty protection. But those items are few.

    Start a file to place your purchase credit card receipts & copies of your mfr warranty. I have received well over $1000 in claim benefits taking advantage of my extended warranties from M/C & Visa in the past 10 years. Its one of the BEST credit card benefits in my opinion.
     
  20. relaX

    relaX Notebook Enthusiast

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    oh okay, thanks guys!

    so im all set and if something bad happens in the 2nd year i just submit a claim with the necessary documents am i correct?
     
  21. BusNut

    BusNut Notebook Enthusiast

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    Yep - you got it! Hope nothing happens to your new lappy, but if something does, your cc extended warranty will pay the bill. And remember, you get to choose where you want the repair done! Its a form of insurance that provides $$ for repair bills.
     
  22. relaX

    relaX Notebook Enthusiast

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    thank you guys!!

    rep given to bus and wearetheborg!!!
     
  23. goke313

    goke313 Notebook Evangelist

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    how can i get take advantage of this buy using a debit card from Visa, the bank is MCU
     
  24. lemur

    lemur Emperor of Lemurs

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    Debit cards typically don't have such features. If you want to be sure whether your card support that kind of feature or not, the only way to know for sure is to call the issuing bank or Visa.

    Do not rely on what random people tell you, only your bank or Visa can tell you whether your card has those features.
     
  25. a529612

    a529612 Notebook Geek

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    Does Amex's Buyer's Assurance Program cover out-of-warranty laptop battery? It doesn't say in the fineprints. Visa's program specifically says it will cover batteries. Thanks!
     
  26. chinmonkie

    chinmonkie Notebook Evangelist

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    um this extended manufacters warranty kinda applies to anything you buy with a credit card as long as they provide the service >.< so whats so special about this one ?
     
  27. a529612

    a529612 Notebook Geek

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    Some do not cover wear and tear items like batteries.
     
  28. wearetheborg

    wearetheborg Notebook Virtuoso

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    It should. But note that manufacturers usually only provide a 1 year warranty for the battery, so AMEX will only cover it in year 2.
     
  29. rasenganx

    rasenganx Notebook Guru

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    I had a question. These credit card companies require an invoice but for the dell that I bought it did not come with an invoice so is there a way to obtain it?
     
  30. wearetheborg

    wearetheborg Notebook Virtuoso

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    Ask in the dell forum. I could neve figure out how to get the dell invoice either.

    I sent the packing slip (which had the components and the prices).
     
  31. SuperChick

    SuperChick Notebook Enthusiast

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    Repped! Thanks for the info!
     
  32. chyeah

    chyeah Notebook Consultant

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    just wanna bump thins. anyway, i cant use this for my laptop cuz i used the dell preferred card...but i did buy a camera through amazon using my visa. does this work for cameras?
     
  33. FusiveResonance

    FusiveResonance Notebook Evangelist

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    yes. but call the CC company and make sure if you want
     
  34. sprtnbsblplya

    sprtnbsblplya Notebook Deity

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    Bank of America Alaska Airlines cards dont work.
     
  35. wearetheborg

    wearetheborg Notebook Virtuoso

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    Does anyone know if Visa sells extended warranty for used out of warranty products ?
     
  36. Hans Gruber

    Hans Gruber Notebook Geek

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    I received $575 from AMEX for my busted T43. I think I will buy a new ThinkPad T61 instead of repairing my old T43. The extended warranty only applies to the AMEX charge card, not the Optima/Blue and the credit card AMEX cards. Basically, if you pay an annual fee for your AMEX, you get the 1 year extended warranty. It took me 2 months for AMEX to give me the money for the repair, but I got it. I guess a $100 annual does give back some perks.
     
  37. Hans Gruber

    Hans Gruber Notebook Geek

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    I received $575 from AMEX for my busted T43. I think I will buy a new ThinkPad T61 instead of repairing my old T43. The extended warranty only applies to the AMEX charge card, not the Optima/Blue and the credit card AMEX cards. Basically, if you pay an annual fee for your AMEX, you get the 1 year extended warranty. It took me 2 months for AMEX to give me the money for the repair, but I got it. I guess a $100 annual does give back some perks.
     
  38. powerpack

    powerpack Notebook Prophet

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    Red and posted twice? I will try and make you green but 4 points may not do it. Good luck!

    Edit: Did not work.
     
  39. wearetheborg

    wearetheborg Notebook Virtuoso

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    Not true.
    Amex Blue has it (and its completely free).
     
  40. aw78

    aw78 Notebook Enthusiast

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    What if I purchase a (new) computer on ebay, which includes a 1-year warranty? If I use Paypal, and use Amex as the funding option, am I still eligible for the buyer's assurance program?
     
  41. wearetheborg

    wearetheborg Notebook Virtuoso

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    This is very hazy territory, YMMV.
    I asked the same question to my Visa, and the CSR said (after she asked someone), that I would be eliible if I could show that it was a new computer, and that I had paid via Visa (through paypal). I never did try to register it under Visa's warranty manager.

    You should call up Amex and ask.
    In any case, ask the seller to send you an invoice, detailing the laptop, and the exact model number and the serial number.
    And, irrespective of what the CSR says, there will be some element of risk.

    Do keep us updated.
     
  42. topdj

    topdj Notebook Guru

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    I just registered my new sony SZ680 on the visa site and it said my visa gold card was eligible my debit visa was not though , they even sent me an email and the forms to mail them with a copy of my factory warranty and receipt.
    cool now I dont have to sweat the SZ screen issues out
     
  43. rasenganx

    rasenganx Notebook Guru

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    I had a question about the Note that you posted. It says not to cancel the card. But what if I bought the laptop with a credit card and then I got a new one from the same bank and I still have a mastercard from them. Will that void my warranty with them? My parents apparently got us new cards cause it had better benefits and rates for college students.

     
  44. wearetheborg

    wearetheborg Notebook Virtuoso

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    New one as in your old CC was expiring and they sent you a new one on the same account ? If so, then warranty should be good.

    If its a different account altogether, then most likely the warranty extension will not hold.

    Did your parents cancel the old cards ? Getting new cards does not mean old cards are cancelled.
     
  45. eatbuckshot

    eatbuckshot Notebook Consultant

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    This may have been asked before but its 4 am and i'd like to sleep but i found this post after browsing this forum:

    If i bought my laptop with a cc but i havn't registered it yet and my 1 year warranty has ended 6 months ago would i still be eligible for this?
     
  46. wearetheborg

    wearetheborg Notebook Virtuoso

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    If you bought it with an eligible CC, and can produce invoice, cc statement etc, then yes, u will be eligible.
     
  47. rasenganx

    rasenganx Notebook Guru

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    I'm not really sure but my parents said that the number is different now. My parents didn't have any reason to close any accounts. How do you tell if the account is totally different?
     
  48. wearetheborg

    wearetheborg Notebook Virtuoso

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    If you (or parents) applied for a new CC, then its a different account

    Get hold of the old CC account number, and call up the CC and confirm that it is not cancelled. If the account has not been closed (and CC has warranty extension program), then you should be good. If it has not been cancelled, use it once in 3-4 months just to ensure it stays current.
     
  49. myzzdeedee

    myzzdeedee Notebook Consultant

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    Hi, my dad purchased a thinpad x61 with his mastercard. How do you claim the benefit with mastercard? Do you have to call in or can you do that online?
     
  50. rasenganx

    rasenganx Notebook Guru

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    Apparently, the bank renewed their card cause it was expiring but they gave a new CC number saying that this reduces the risk of getting it stolen by having new numbers every few years. My parents didn't change anything or apply for any new cards. This was all done by the bank.
     
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