The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Elitebook 2560p - Strange Keyboard Issue

    Discussion in 'HP Business Class Notebooks' started by Generatezero, Feb 23, 2012.

  1. Generatezero

    Generatezero Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    So get this, im having continual issues with random capitalization almost like either the shift key is stuck down or the caps lock is triggered. This happens without any warning and usually you can't get it off until you press shift and caps a few times. Additionally when this happens the light on the key is never on. What's even stranger is it only happens every 2 or so days.

    I've done the following:
    - Gone through regional settings/keyboard configuration in control panel.
    - Reset the BIOS to factory settings
    - Reinstalled the keyboard driver
    - Contacted HP and they've replaced the keyboard

    Extra Info: the laptop is ex demo

    Has anyone experienced this before?
     
    Generatezero, Feb 23, 2012
    #1
  2. User Retired 2

    User Retired 2 Notebook Nobel Laureate NBR Reviewer

    Reputations:
    4,127
    Messages:
    7,860
    Likes Received:
    10
    Trophy Points:
    0
    Unusual behaviour that will be hard to catch since it occurs every 2 days or so. If you were to use Linux for 2 days then it would eliminate the possibility o any malicious software filling your keyboard buffer.

    Though if I was in your situation, I'd suggest you request HP to swap out the systemboard. It's more than likely some intermittent hardware fault with the keyboard controller IC.
     
    User Retired 2, Feb 24, 2012
    #2
  3. jdbfdhsvbhdvhs

    jdbfdhsvbhdvhs Notebook Consultant

    Reputations:
    8
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    30
    If I remember correctly, there was some people in the Hp business forum with a related problem with their respective 8460p's. I had it with mine but a reboot always worked to disabe it. I have sold the machine since but I vaguely remember a BIOS update fixed that.
    Good luck with your problem!
     
    jdbfdhsvbhdvhs, Feb 25, 2012
    #3
  4. Generatezero

    Generatezero Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    We ended up completely rebuilding it from the OS up including new BIOS drivers and sent it back to the client. I guess all we can do is wait and see! Thanks for the input!
     
    Generatezero, Feb 26, 2012
    #4
  5. guerrerojorge

    guerrerojorge Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Samething is happening to me even after they replaced keyboard last week. Please let me know if someone find a fix. Mine is an 8760w. :mad:
     
    guerrerojorge, May 22, 2012
    #5