*HP ZBook 14 Owners Lounge*

I updated my Zbook17 before I went to Win10 and it works fine (provider is blocking me now but thats unrelated..)

 

hm. no others ways known to do it on win 10? i tried the hp mobile broadband drivers as well as the gobi ones. there are the "hp mobile broadband - 3g application interface" on com4 and the "hp mobile broadband - 3g pc ui interface" on com5. and as i sayed the installations don't run, driver details say they're up to date...
thx for your help anyway.

 

For a multiple displays setup, is it possible to let the FirePro dGPU deal with 1 display and let the Intel iGPU deal with 2 other displays?
So, on desktop 1, you get max. performance. On desktop 2 and desktop 3 you can do other things, without performance loss.

Is this possible with the UltraSlim Docking Station?

Off topic: in the video, you may notice a minor mistake: 2 DP cables and 1 VGA cable being plugged in, but only 2 external displays around...

 

Is it the hs3110/3114 3G unit? The latest driver is 12.1803.2.10 Rev.A(27 Nov 2015), and can be downloaded here:
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_158639_1

hs3114 hasn't had any firmware updates but hs3110 has had several. The latest fw is available here:
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_149013_1
The page doesn't list Windows 10 since the update predates it but I'm pretty sure that the update works under Win10.

Under Windows 10 you're supposed to use the in-built wireless manager, not the HP Connection Manager.

 

hi villeh,
thx for your help but both don't work. first one says to be corrupted. second one says firmware isn't meant for the embedded broadband module - which is funny, because i checked under the hood and it is the huawei mu736... but it is not listed under network adaptors...

 

It may also be necessary to have the proper drivers installed first before the firmware upgrade can continue.

I had no trouble downloading and executing sp74017.exe driver package (the first link). I don't have the 3G module but running the .exe produced the c:\swsetup\sp74017 folder without error messages. Perhaps you need to download again. Here are the direct download URLs - try the FTP address first, in case your AV fouled up the HTTP download:

http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74017.exe
ftp://ftp.hp.com/pub/softpaq/sp74001-74500/sp74017.exe

I don't know if it helps but upgrading your BIOS to at least 1.32 could help since that's the first version with Windows 10 Support. (the latest is 1.35)

 

hm, folder is created (and was before, as i now mentionend) but fw update gives the same error message.
will try the bios update as i'm running 1.20.
will come back with results.

 

Perhaps you already have the latest firmare? If the 3G modem is also shown as a modem in Device Manager select the Diagnostics tab and press the "Query Modem" button. After a few seconds the results are shown and the firmware version should be visible in one or more of the ATIx lines.

 

updated bios (from 1.33) to 1.35. nothing changed.
funny thing is there are still 2 hp mobile broadbands listed in device manager in connections (3g application interface on com4 and 3g pc ui interface on com5). but nothing in network adapter...

 

what about other issues?

 

me, borutz? the slim dock problem with external monitor (display port & vga)... but this worked from time to time...

 

Hi Folks,

Can anyone help me find out what the maximum speed memory my ZBook 14 G2 will take? I want to upgrade from 8GB to 16GB.
The HP service manual makes it sound like only DDR3L PC3L-12800 (1600 MHz) is compatable, I was hoping to install either 1866MHz or 2133MHz memory.
Normally my 'go to' location for memory compatibility would be the uk.crucial.com system scanner, which tells me that either 1600MHz or 1866MHz is compatible.

Cheers in advance

 

DDR3L-1600 is the max. The Intel Broadwell CPU in the 14G2 supports 1333MT/s and 1600MT/s memory.

But DDR3L-1866 will do fine. It will run at 1600MT/s instead of 1866MT/s.

 

What kind of issues do you experience on the UltraSlim Docking Station?

 

Picture is working only with vga cable on Windows 10, with display port sadly no luck

 

Thanks Another Penguin.

 

Interesting

Any problems (with the UltraSlim Dock) in Windows 7 or 8.1?

 

No. On 8.1 everything worked, even battery lasted longer

 

Managed to get my hands on a Zbook 14 G2 for only £150 without the hdd.

 

Hi,

I just ran into same thing with a HP Probook 650 G1 and preinstalled hs3110 modules.
I had two identical brand new laptops and the other one exhibited the same problem from the very first boot.
Both came with Windows 7, so it wasn't a Win10 problem.

Device Manager listed two unknown "HP hs3110" devices. No drivers were accepted, I tried several versions.
I tried the HP firmware upgrade packages - which installed "3G Application Interface (COM X)" and "3G PC UI Interface (COM Y)" drivers for the unknown devices - but the fw upgrade gave a "C9 error, embedded modules not supported" or some such and didn't advance. So it looks like the 3G module is in some sort of firmware upgrade mode.
Do note that the latest firmware version "12.500.00.09.1803 Rev.A(7 May 2015)" contains a README.TXT file which states that the firmware version must already be 12.500.00.06.1803 or later.

I tried a terminal program and the PC UI Interface Com port answered but didn't accept AT commands, I just got ERROR messages. Perhaps there is a way to change the module from fw upgrade mode to standard mode but I don't know what commands it accepts and found no documentation about this.

I installed Windows 10 (from scratch, not upgrading) hoping it would help but it didn't.
I still couldn't install any drivers for the faulty 3G module.
Windows Update updated all the missing drivers, including the 3G drivers on the working machine.
The driver dates are somewhat newer than what HP has to offer and the 3G module doesn't appear as a modem in Windows 10.

In the end I placed an RMA order and had the module replaced and the problem was fixed.
If the warranty was expired - and I had the time - then I'd try to find out whether I could toggle the module back to standard mode from the fw upgrade mode. So, good luck with that...

 

thx, villeh for this. stops me from getting back to win7...
so, possible solution could be to just replace the mobile broadband modul?

 

Like I said, I know no other solution except trying to toggle the module into normal operation from the fw upgrade mode. How? I don't know.

I have in the past updated Huawei USB 3G/4G sticks and the procedured works in the same manner - the device changes mode and installs temporary drivers for the upgrade to proceed. And afterwards it changes the device back into normal operation mode and once again uses the regular drivers.
I'm sure there's a Huawei forum somewhere which specialize in these Mobile Broadband devices and asking for help there could sort your problem quickly.

Of course, if your computer is under warranty just have it replaced by HP then.

 

Anyone mess with a Samsung 850 EVO m2 in this laptop?

 

That SSD won't fit in this laptop.

850 EVO M.2 is a size 2280 card (80mm long) whereas Zbook 14 officially supports size 2242 SSDs (42mm), and with some modding a 2260 card can be fitted.

 

You have to mod a 2260? .... Sure? .... I purchased a SanDisk A110 2260 PCIe M.2 drive of eBay and it fit perfectly .... works perfectly to. I'm running a ZBook 14 G2.

 

Yes, I'm sure.

Zbook 14 and Zbook 14 G2 are different beasts. The G2 is a second-generation model, and the M.2 is also PCIe capable.

This thread is about Zbook 14. The Zbook 14 G2 has its own Owners Lounge, so you better ask your 850 EVO question there.

 

hi there,
any news concerning the docking stations display ports? mine still don't work... which makes the dock some kind useless...

 

i have solved docking station display ports. With one HP 850 with win7 installed i have searched for docking station firmware. After successful upgrade now everything works also on zbook14 g1. I have hp 24inch monitor each display port. Even if i open lid it works instantly switching between 2 and 3 displays. \m/

 

anyone has tried new intel video driver provided on HP website for Windows 10?

 

Hi,

I have a ZBook 14 with a slow 500Gb HDD that I would like to upgrade to SSD. Could anybody explain the possibilities?

I wonder if I should leave the HDD and try to find a 120Gb SSD that would suit the M.2 slot (maybe not so easy, especially her in Belgium). Will I be able to transfer the OS and program to the SSD and boot from it using the HDD as secondary data drive?

And if not, I guess I would put and ordinary SSD (easier to find) in place of the HDD and put the HDD in an external box.

Thans for any info

 

You can. You need a m.2 2242 ssd. You can clone the original drive using software like macrium reflect and then just use the hhd as a storage drive. I'd try to find at least a 256gb size. It will fill up very quickly and you can pick one up quite cheap if you scour Ebay. I use to do this when I owned a zbook 14


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i5 Zbook 14 vs i7 Zbook 14 G2

I loved my Zbook 14 with an i5 processor so much that I just purchased the newer G2 model with an i7 because I decided to try the faster processor for some of my work and it was heavily discounted. I got the one with the zDrive 256 ssd. The G2 is a different beast and so is the i7 processor. Below are the differences I noticed over the last 2 weeks of use:

1. The G2 model does not have the rubber lip surrounding the screen bezel, so when closed it's not as soft and makes a louder thump sound closing the lid. I'm assume this is a cost cutting design change.
2. The i7 processor is about 10% quicker when loading the processor completely. But when the processor isn't loaded completely I don't see any time difference in doing tasks.
3. The fan speed is triggered on sooner, and louder as it's lowest setting is higher. It blows cold air so I'm certain it's turning on too high too soon. With no adjustment possible I'm guessing this is due to the i7 processor versus the i5 rather than a G2 versus G1 model difference. On my i5 G1 model it turns on much quieter and doesn't speed up to be noisy until it's needed. The i7 G2 seems to come on prematurely.
   
4. The battery life on the i7 is less, even though it's a newer Intel family of 14nm versus 22nm. I was hoping the thinner wafer with help in that regard but doesn't seem to make much difference.
5. The USB ports are really stiff and hard to extract out some USB plugs. The left side is worse than the right side. I assume this will get better over time but it's actually too tight and I have to hold the laptop back with one hand and pull with the other. Not enjoyable.
6. The ethernet RJ45 jack is also too tight and hard to use.
   
7. The palm rest top plastic piece surrounding the keyboard is now dark black versus a dark gray, to me it looks cheaper and less elegant.
8. The mouse pad and buttons have little bugs in them, the buttons don't always click when pressed and sometimes I have to restart my computer to fix a bug when the buttons don't work until you move the mouse. Since this model of laptop is now extinct I can only dream of driver fixes. They don't happen all the time so recreating is difficult.
9. The buttons for power, wireless and speaker have the backlit symbols made with thicker lines now, too thick in my opinion.
10. The G2 doesn't use SATA for the M.2 drive only PCIe. But what's worse is the size 2260 or 60mm which is extremely rare compared to the common 2280 or 80mm. This limits your options. At least the main drive bay is a normal sized SATA.
11. The bios setting screen on the G2 has way more line spacing so you spend more time scrolling than the G1 and less options.

Everything else seems the same. In hindsight I prefer the i5 processor mainly because of the fan and battery life. Now stuck with 2 laptops so likely selling the G2 and just buying a new battery for the G1. After 3 years of use my battery capacity is about 1/2 but that's still over 3 hours of life.