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Mucky WebCam on new 8740w..

Discussion in 'HP Business Class Notebooks' started by JollySam, Feb 27, 2011.

JollySam Notebook Consultant

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Hi,

As you will have picked up from my previous post, I am enjoying my new 8740W. However I spotted that the webcam was murky. On closer inspection it seems as thought there is moisture or grime behind the webcam cover. The is on next business day warranty, but I just wanted to checked whether there was anything simple I could do. The cover looks pretty fixed on to me.

Thanks,

Sam

JollySam, Feb 27, 2011

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knight427 theenemysgateisdown

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Questions like this are exactly hat the Owner's Lounge is for. I'd suggest directing your 8740w questions there, though note that I am not a moderator.

Regarding the webcam, I've used mine once. It was terrible at capturing me in motion (while seated mind you, not like I was running across frame). So my first thought is to make sure you cannot get a clear image even while sitting still. But if you see something behind the glass, then yeah it probably has something wrong. I don't think opening the display is a good idea. Use your warranty for sure. If there is an easy fix, they should be able to walk you through it. Otherwise they will send a professional to you to figure it out.

knight427, Feb 27, 2011

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