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    [Drivers] HP dv6-2XXX / dv7-3XXX / dv8 / HDX16 / HDX18 (INTEL)

    Discussion in 'HP' started by justinkw1, Jul 30, 2009.

  1. justinkw1

    justinkw1 Notebook Virtuoso

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    All right, it seems that I'm having some problems with Intel Rapid Storage Technology version 10.1.0.1008 as well. The Intel Chipset Device Software update had overwritten the existing driver, and I am now unable to reinstall 10.1.0.1008 successfully. Updating to version 10.0.0.1046 still works without issue.

    I will do some additional testing to see whether or not I should remove version 10.1.0.1008 from the first post.
     
  2. pae77

    pae77 Notebook Evangelist

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    First, sorry you are having probs, but in a way glad to hear it because it suggests there is nothing wrong with my setup. Moreover, it's interesting because I had first updated the Intel Chipset with the latest version before attempting to update the RST so perhaps there is some cause and effect there.
     
  3. NB764

    NB764 Newbie

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    Hi there!
    I have been able to replicate this same problem on 2 notebooks. My Dv8 and Tosh m640.
    After installing this latest chipset driver package/rebooting....I started monitoring CPU load/freq. using RealTemp 360, and let's just say it was not pretty. Idle cpu loads remained a constant 25 -30%, and extra items showed up in device manager under the IDE / ATA...controller. Once I went into Services and stopped the Intel Rapid Storage service, cpu loads went back to normal. On the Toshiba I went ahead and installed the previous Rapid Storage Tech. driver/rebooted, and the extra items in device manager were gone, cpu loads were normal. No luck installing the latest Rapid Storage tech driver since then. I was then able to replicate this on my dv8t.
    So, on both machines I did a system restore to B4 the Intel chipset driver installs, then just installed this latest Rapid Storage driver.
    Guess I'll pass on the chipset driver updating for awhile. But I do love beta testing :D

    Thank You justinkw1 so much for this driver/software update thread, and the rest of you for helping to track down some of this stuff!!!
    I've been really enjoying following these threads.
    My dv8t cto-1000 is now 1 year old(it arrived Xmas eve last year), and it is the most amazing desktop....I mean notebook PC in the world.

    Happy Holidays!!!

    Pat
     
  4. pae77

    pae77 Notebook Evangelist

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    +1. Mine is only about 8 months old (but it's been on virtually 24/7 since I got it), and I feel exactly the same way about it.

    Interesting confirmation of the Chipset/RST update issue with the latest versions. Now I'm wondering if I should roll back the chipset updates. . . :confused:
     
  5. PMorgan

    PMorgan Notebook Deity

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    That may explain why I have not had any issue with the install of the RST update - I almost never install any updates and haven't applied a Chipset update in 6 months.

    I keep hoping the RST and/or 3D DriveGuard update may resolve the lack of support for my secondary HDD.

    I guess it sounds like you may have to make a choice between the merit of some recent Chipset update and the newest RST update until Intel updates the Chipset drivers again to remove the incompatibility.


    Regards,
    - - Phil
     
  6. pae77

    pae77 Notebook Evangelist

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    Eventually Intel will realize they have a problem and will fix it. Until then, I'll just continue to use the previous version of RST, and, if it turns out to be necessary, the Chipset updater.
     
  7. PMorgan

    PMorgan Notebook Deity

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    That's certainly a "backhanded" way to ensure file system integrity but sounds better than nothing. I run chkdsk/f BEFORE every Ghost cloning of my drives each Saturday so I fix them before the cloning would have a chance to fail. However, before I began that sequencing, if a cloning did not finish, running chkdsk/f would always correct whatever prevented it from finishing so the reverse reasoning sounds credible if you're doing a full backup and not just an incremental one.

    Yes, thanks. I lived on Maui for a while back in the mid-eighties before moving back to Maine. I missed the seasonal variations and snow falling in winter - getting about 12-14 inches tonight. Be careful what you wish for! Tonight, I am missing Maui! :laugh:

    Regards,
    - - Phil
     
  8. PMorgan

    PMorgan Notebook Deity

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    I'll just continue to use the current version of RST with the older version of the Chipset update until Intel sorts out the problem with it. :biggrin:

    Regards,
    - - Phil
     
  9. Z3tor

    Z3tor Notebook Evangelist

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    Some driver updates available at Lenovo support site. Sorry, no direct links for theese drivers. I'll test some of them once i have the time. :) Atheros & Broadcom Wireless Lan drivers are packaged together. For each driver, I recommend unpacking the downloaded (.exe) file and running correct installer from unpacked folder. Theese drivers are not recommended until they make it to the first page! Make sure you have fresh backups available.

    Intel Wireless WiFi Link Driver 14.0.0.113
    Atheros Wireless Lan Driver 9.2.0.14
    Broadcom Wireless Lan Driver 5.100.82.15
    Broadcom Bluetooth Driver 6.3.0.7000

    Lenovo Support - Drivers & Downloads
     
  10. InterFace

    InterFace Notebook Geek

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    latest RST is not working anymore and it wont reinstall it either. i moved back to older one.

    seems like im not the only one with this problem.
     
  11. Z3tor

    Z3tor Notebook Evangelist

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    Tested Atheros Wireless Lan Driver 9.2.0.14 - not working.

    Updated Broadcom Bluetooth Driver 6.3.0.7000 with device manager 'update driver' method - updated succesfully driver to version 6.4.0.682 and working correctly.
     
  12. pae77

    pae77 Notebook Evangelist

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    I also ended up rolling back to the previous chip set drivers because my system had been acting up in weird ways and even freezing up every now and then all since I updated the chipset set drivers. Since I rolled back about 12 hours ago, everything has been cool. I think I'll wait for the next chipset and RST updates before I try to update those things again.
     
  13. PMorgan

    PMorgan Notebook Deity

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    Seems like the best approach as I previously indicated... I never updated to the latest chipset drivers so the RST update installed and worked fine. Net result is about the same, Peter. Glad all is working well for you now. Interesting that Intel didn't cross-check them before their release.

    Regards,
    - - Phil
     
  14. justinkw1

    justinkw1 Notebook Virtuoso

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    After some testing, I've decided to remove the current versions of both the Intel Rapid Storage Technology driver and Intel Chipset Device Software.

    I have had no success with reinstalling the new RST driver, and it seems that the drivers included in the Intel Chipset Device Software are causing occasional choppiness and lag with CPU usage being extremely higher than normal (it may have to do with one of the Intel drivers included in the package).

    Also, I'm trying to polish up a refreshed version of the first post. The style will remain largely the same but there will be some noticeable differences. :) It should hopefully be up by New Year's Day, so stay tuned!
     
  15. PMorgan

    PMorgan Notebook Deity

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    YMMV, Justin .... :biggrin:

    I had no problem installing the latest RST driver on my DV8 but I have not tried to use any of the recent (last 4 months) Chipset drivers. That being the case, I agree that there's something very wrong with the most recent Chipset drivers and removing them seems best till Intel get it sorted out.

    Happy New Year!

    Regards,
    - - Phil
     
  16. pae77

    pae77 Notebook Evangelist

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    Best wishes for a HAPPY NEW YEAR TO ALL!
     
  17. PMorgan

    PMorgan Notebook Deity

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    That says it all! Same to you!

    Regards,
    - - Phil
     
  18. sublime313

    sublime313 Notebook Evangelist

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    wow, talk about OCD. i do monitor this thread but it seems installing every new driver is not worth the time consumed! lol. thanks for taking the time to provide this resource for other people though :)

    pae, find any decent spare batteries lately? usps sucks lol.
     
  19. pae77

    pae77 Notebook Evangelist

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    Not for my laptop. I kind of gave up after what happened. These days I'm just not using my machine on battery power very often anyway and I'm storing the one battery I have away from the laptop in a nice cool place at a 40% SOC (state of charge). So hopefully that will help to maintain it in good condition for a while.
     
  20. justinkw1

    justinkw1 Notebook Virtuoso

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    Hope everyone had a great New Year's!

    As I mentioned before, I removed the recent Intel updates and I...uh...you should see the first post for yourself if you haven't. :)

    12/31/2010
    • Removed Intel Chipset Device Software version 9.2.0.1016.
    • Removed Intel Rapid Storage Technology version 10.1.0.1008.

    01/02/2011
    • (Take a look at the first post!) :D
     
  21. Z3tor

    Z3tor Notebook Evangelist

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    Nice little facelift :) Looks good. Keep up the good work!
     
  22. PMorgan

    PMorgan Notebook Deity

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    Nice! Looks cleaner too.

    Regards,
    - - Phil
     
  23. windstrings

    windstrings Notebook Deity

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    Just for grins I reinstalled theIntel Chipset Driver v9.2.0.1015 11-21-10 "sp50888.exe" and everytime I check device manager it still shows "9.1.1.1022"

    Is there a reason they offer updated drivers but don't care to show a way to verify if they ever installed correctly?
     
  24. windstrings

    windstrings Notebook Deity

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    Suggestion Justin...
    You have "HP Mobile Data Protection Sensor

    Important Information

    * This is not required if your notebook solely uses solid-state drives (SSDs) for internal data storage."

    Maybe you should add "or if the SSD is primary".

    Having an SSD as primary and a HDD as secondary is basically the same as having all SSD since the software can't look over the primary SSD to see the HDD secondary... so it does nothing.
     
  25. PMorgan

    PMorgan Notebook Deity

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    The driver package applies to a wide range of laptops using Intel Chipsets (not just ours) and a wide range of devices in those laptops (not just the devices in ours). Hence, Alan, it is comonplace to have a driver package that has nothing updated that our laptops use.

    That's why I read the descriptive information provided as well as what improvements they offer for MY machine BEFORE I install them. :laugh:

    Regards,
    - - Phil
     
  26. PMorgan

    PMorgan Notebook Deity

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    Is this true if your SSD is primary and HDD is secondary BEFORE HP installs the factory load (and a clean install is not performed subsequently by the buyer)? I have reason to believe the HDD will be supported under that circumstance. :wideeyed:

    Regards,
    - - Phil
     
  27. Z3tor

    Z3tor Notebook Evangelist

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  28. Spyrus

    Spyrus Notebook Enthusiast

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  29. Z3tor

    Z3tor Notebook Evangelist

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  30. newsposter

    newsposter Notebook Virtuoso

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    It is IMPORTANT to realize that GMA and GMA HD are separate product lines for Intel.

    As with a release a few weeks ago, those GMA drivers are for i3/5/7 chips (and 5x/6x chipsets) only.

    I'm wondering if Intel has frozen/shutdown GMA support for older Core cpus and 3x/4x chipsets.
     
  31. justinkw1

    justinkw1 Notebook Virtuoso

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    This driver package is also overwriting the Intel RST driver. Trying to reinstall any of the RST drivers in interactive setup mode now causes them to fail, not just the most recent version.

    However, I found a temporary workaround -- after installing the Chipset Device Software update, what I can do is successfully install the new RST drivers using the Device Manager - Update Driver wizard. I know this might confuse some users, so I'll try to make it clear under the Important Information sections.

    That may very well be the case -- what I'll do is create two separate Intel GMA/HD Graphics drivers on the first post. One for the HDX series and one for the dv6/dv7/dv8.
     
  32. pae77

    pae77 Notebook Evangelist

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    My RST driver stopped working and I couldn't get any version to install. So my work around was to do a restore from a back up a couple of days old and it's working again for the moment. Don't want to risk trying anything else unless and until it stops working again.

    It's kind of hard to restore a back up that is connected via the RST when the RST is not working. Fortunately, my hard drive dock also can connect via USB 2.0 although I never had occasion to use it before today. Sure glad it was there though.
     
  33. windstrings

    windstrings Notebook Deity

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    My SSD "primary" and HDD "secondary" was installed by HP... "although they no longer offer that option"... but I did do a clean install.

    When shopping for a new laptop for one of my relatives I again checked out the options and that sequence is no longer available.... even after talking with tech support they won't elaborate why.

    I'm think its because their software can't and won't support such a configuration so rather than fix the software, they did their usual trick of just removing that option since thats the cheaper option based on what they deem is demand from the public verses cost of rewriting the program.

    But if you know of or have found a way to get the HDD to be recognized when the SSD is primary please let me know. I was under the impression that even those folks who had OEM software installed had the same issue.
     
  34. PMorgan

    PMorgan Notebook Deity

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    I'm surprised that your backup wouldn't work without the RST. (Mine restore with or without RST installed or working. :wideeyed:)

    Glad you got it back working tho'. :biggrin:

    Regards,
    - - Phil
     
  35. PMorgan

    PMorgan Notebook Deity

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    Certainly your 'clean install' eliminates the ability to set up everything to work with RST. In fact, no one outside HP seems to yet know how to make it work after-the-fact or is willing to share that info with the DV8 user community.

    However others who retained the factory load report that the RST works fine on the HDD as secondary with SSD in primary so I don't think your speculation on why they don't offer the SSD/HDD combo is correct. From what I have learned researching the issue, there's no evidence to support that being their reason.

    Regards,
    - - Phil
     
  36. pae77

    pae77 Notebook Evangelist

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    I'm sorry but the statement that "my backups wouldn't work w/o the RST" is not factually accurate. They wouldn't work via the RST when the RST was not functioning because I normally connect the dock to my machine via an esata interface. But since the dock I use also has an alternative interface available (i.e., USB 2.0) which doesn't require the RST to function, that's never going to be a serious problem, even if the RST happens to go out as it did the other day. It would be correct to say that my back ups were not working via the RST, when the RST was not functional. But, as stated, they were still working w/o RST because the alternative USB interface was still available and working.

    What was really nice was that I could restore from a backup made as recently as the previous day, if I so desired, since I back up daily.
     
  37. PMorgan

    PMorgan Notebook Deity

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    From what you wrote, it sounded the same to me but I'm not as close to it as you. With the additional description, it seems to amount to the same thing. I am glad I don't have any parts of my setup that CARE how I hookup the backup to my DV8.

    In any case, all I really was saying was that I was glad that you were able to get it restored without the RST.

    Regards,
    - - Phil
     
  38. justinkw1

    justinkw1 Notebook Virtuoso

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    New Intel updates (re-)posted. There are some important things that users should know about these updates, mentioned below.

    01/05/2011
    • Updated Intel Chipset Device Software to version 9.2.0.1021 (thanks Spyrus).
    • Updated Intel Rapid Storage Technology driver to version 10.1.0.1008.

    The Intel Chipset Device Software packages that have been recently released seem to be overwriting the Intel Rapid Storage Technology driver should it be installed. I strongly advise that once Chipset Device Software finishes installing, that Intel Rapid Storage Technology be reinstalled.

    However, recent versions of the Intel Rapid Storage Technology are also failing to reinstall using the interactive setup wizard, presumably due to the Intel Chipset Device Software update. If this problem is happening to you, try using the INF Install method: the ZIPs include the INF files necessary to manually update the Intel SATA/AHCI component through the Device Manager's Update Driver wizard. I have successfully updated mine using this procedure.
     
  39. justinkw1

    justinkw1 Notebook Virtuoso

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    I just added a sentence to the Important Information section pertaining to the INF installation of Intel RST through Device Manager. Once the driver is installed, run the Interactive Setup wizard again to get the software to work correctly.

    Still working on splitting up the Intel GMA / HD Graphics drivers...
     
  40. pae77

    pae77 Notebook Evangelist

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    Justin,

    The last time I tried to run the RST interactive setup wizard, it gave an error message and wouldn't complete the install. Are you saying that if one first installs the driver via the device manager, that the interactive setup will then complete without any errors?
     
  41. justinkw1

    justinkw1 Notebook Virtuoso

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    Yes. :) I just tried the interactive setup wizard on my own system after installing the driver INF (and restarting) and it worked without any issue. This procedure was already done successfully as reported by random15 too in the dm4/dv5 Gen 2/Envy 14 driver thread.

    And on a side note, I also have successfully upped to 8 GB of RAM! :D
     
  42. Z3tor

    Z3tor Notebook Evangelist

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  43. pae77

    pae77 Notebook Evangelist

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    Thanks, that gave me the courage to try to update the Chipset and RST drivers again. So far everything appears to have installed and be working properly.
     
  44. RobbyTheTobby

    RobbyTheTobby Newbie

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    HDX-16

    I have a problem with scrolling the bookmarks on firefox. I even installed the new synaptics driver, but no improvement.
     
  45. Z3tor

    Z3tor Notebook Evangelist

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    JMicron JMB38X Card Reader driver 1.0.53.5 confirmed! Installs fine and is fully working :) No changelog though...
     
  46. bluedayz

    bluedayz Notebook Enthusiast

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    justinkw1 please update JMicron JMB38X 1394 Filter from 1.00.17.1 to 1.00.19.1 and JMicron JMB38X Card Reader from 1.0.50.2 to 1.0.56.2
    Thank you
     
  47. Z3tor

    Z3tor Notebook Evangelist

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    I dont see JMB38X Card Reader driver 1.0.56.2?? Is it removed? New 1394 filter driver is there though...
     
  48. pae77

    pae77 Notebook Evangelist

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    Link to J Micron card reader drivers.

    Link to J Micron 1394 Filter drivers.

    On my machine, Card reader 1.0.56.1 installs.
     
  49. windstrings

    windstrings Notebook Deity

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    Out of curiosity, was that an issue?... Mine came with 8 gb of ram....
     
  50. bluedayz

    bluedayz Notebook Enthusiast

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    my bad. Youre right 1.0.56.1
     
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