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    ENVY 17-32XX Intel Ivy Bridge (AMD 7850M)

    Discussion in 'HP' started by justinkw1, May 8, 2012.

  1. khruby

    khruby Notebook Enthusiast

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    Just thought I'd inform future buyers... HP is now giving you the option to order recovery discs with your laptop again. I took advantage of that (so many people were talking about backup disc burning failures) and was pleasantly surprised to see that windows 7 comes on it's own pack of discs and the HP "application and driver recovery DVD" is a completely separate disc. I'm assuming that means a clean install is simply a matter of not putting in a disc. I don't know if HP has been doing this for a while or if it's a new thing. I just know that 5 years ago, the recovery discs from HP had the OS, drivers, and bloatware all together.
     
  2. khruby

    khruby Notebook Enthusiast

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    Ok, I went to amazon ready to buy 16 gigs of corsair vengeance. There are at least 3 options though. Do I need to order low profile RAM? Is some RAM only for desktops? Anybody willing to send me a link straight to whichever one I should get? That would be greatly appreciated.
     
  3. adamdoom89

    adamdoom89 Notebook Consultant

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  4. jadbox

    jadbox Notebook Consultant

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    Is there anyway to disable the intel graphics? Thanks
     
  5. adamdoom89

    adamdoom89 Notebook Consultant

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    NO... Best answer you will get. Why would you want to disable it anyway. Use the Switchable Graphics if you want to use the Radeon HD 7850m. The switch is instant...
     
  6. LTBonham

    LTBonham Notebook Evangelist

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    That is good to know, thanks.

    Edit - intended for khruby
     
  7. shrike4242

    shrike4242 Notebook Consultant

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    For anyone that wants that RAM, they should wait until NewEgg.com has one of their 10% off coupons on RAM or laptop RAM and use that to buy it. Would save $11.50 on the purchase, as Amazon and NewEgg are usually pretty close price-wise on items like this.

    That's what I'm planning on doing. That RAM was shown to be working at 1600MHz, which is one reason someone else might want it.
     
  8. LTBonham

    LTBonham Notebook Evangelist

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    Meaning charging while in sleep mode? If so then yes, I noticed that the USB ports on the left side will charge my Iphone while sleeping. I think both ones, but I will have to check for sure. I have not tried the right side.

    Sorry if I am not understanding the charging USB port thing correctly.
     
  9. shrike4242

    shrike4242 Notebook Consultant

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    If the port allows for charge while the laptop is sleeping or off, it's because it's powering the port regardless. It's considered to be helpful so you can charge the laptop and another device at the same time off of one AC plug connection.
     
  10. Derfael

    Derfael Newbie

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  11. Jstr_MSFT

    Jstr_MSFT Notebook Evangelist

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    Oooo.... Pricey lol, but I'm a space hog even if I won't come close to using it all haha
    Sent from my SGH-i917 Windows Phone using Board Express
     
  12. souravsunny

    souravsunny Notebook Consultant

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    I know..I will wait for sometime for the prices to come down.. or if some good discounts pop up :D
     
  13. lokasenna

    lokasenna Notebook Guru

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    The two photoshop applications will register the key with an adobe id so you just have to do that first and you can download the program from their website and use your id. Norton probably has something similar but why would you want to use Norton in the first place, it's a subpar AV anyway.
     
  14. LTBonham

    LTBonham Notebook Evangelist

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    The Envy 17 3200 does have a charging usb port. It is on the left side, towards the back. It has a little tiny lightning bolt next to it. It is the only charging port on mine.
     
  15. shrike4242

    shrike4242 Notebook Consultant

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    Good to know about the Adobe ID registration. I'll make sure to do that before swapping out my hybrid drive. I'll also do the same for Norton with my Norton account, though we can disagree on how much of a "subpar" AV it is.

    That's how they normally label them, so that's a charging port indeed.
     
  16. doctorman

    doctorman Notebook Consultant

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    talking about left side USB port my left side USB ports burnt out 3 weeks after I bought my Envy 3200.. contacted them today for in house repair and I was told the only way to fix it to send it in...

    all I needed was the
    Audio/USB board (includes cable):
    For use only on computer models with USB 3.0 capability 689997-001

    to change it myself but they do not have the part and I have to send my damn laptop that I waited for 2 months in for repair and wait another 2-3 weeks

    HP sucks...
    HP is mismanaged big time.
     
  17. amdme127

    amdme127 Notebook Consultant

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    FYI, HP Envy come with Concierge Service, that means they one day a box to you with one day labels back and once it hits the repair center it goes to the front of the line for repairs. I had my hdx repaired a few times, sent it on Monday and had it back by Thursday that week with the screen replaced. 2-3 weeks would be for the lower line HP computers.
     
  18. InfinLights

    InfinLights Notebook Enthusiast

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    Needs urgent help!

    Hi everyone, I just got my Envy 17-3200 in today and from what I can tell,its a used one. The one piece of manual paper under the laptop itself its all bent and have many scratches on it.The little black folder that contains some HP instructions is also bent. Also the tip of my charger (Where you put into the laptop power hole) have many scratches on it and you can tell its used one. Now the Envy itself,when I first turn it on, it has no battery at all,so I have to plug in the power to charge a bit before turn it on; after I get it to turn on,there is only a recycle bin on my desktop,nothing else more. Only thing it runs automatically after I turn it on its the Element 10 organizer, thats it. I highly doubt this laptop is brand new,and I would like to ask what should I do next. It sucks because I need this laptop for college and I dont want a used one when I payed the price for a brand new one,also the 33% coupon expired so I cant really return this one and buy another one,any thought? I really need help on this,please help me! T.T
     
  19. InfinLights

    InfinLights Notebook Enthusiast

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    The big Black box on the outside also seems to be a old one,and there is a circled number written on the box itself,under it its a orange sticker and the same number written on it also. Any ideas?
     
  20. Jstr_MSFT

    Jstr_MSFT Notebook Evangelist

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    Send it back RIGHT NOW. Start a case with a case manager immediately.
     
  21. souravsunny

    souravsunny Notebook Consultant

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    Ask for a replacement.. there are quite a few people here who got replacements..
     
  22. doctorman

    doctorman Notebook Consultant

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    that is good to know, thanks

    but I need my computer everyday and I paid for in house service...
    I am not sure I will stay with HP for next computer... Wow del does such an awesome job with the customer service.
     
  23. InfinLights

    InfinLights Notebook Enthusiast

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    And when my Envy 17 3200 starts the Norton security activation,it says that "Live Update:Last Update:243 days ago." the heck is that? 243 days ago?
     
  24. InfinLights

    InfinLights Notebook Enthusiast

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    How do you start a case with case manager?
     
  25. Derfael

    Derfael Newbie

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    Mine showed that. That just means how long ago the software media they are using actually contained current updates. I doubt they connect to the internet and do a live update before it ships from Shanghai.

    As to your other issues, I would definitely contact them about a replacement.
     
  26. PaKii94

    PaKii94 Notebook Virtuoso

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    I think i might have finally gotten the perfect envy 15 lol. I odnt wanna get my hopes up but from initial impressions, i dont c any scuffs or marks, no dented ports, the cd drive felt looks clean (havent tested it yet) no screen popping out (the reflections are abit wavy on the edges but it doesnt seem like the glass is popping) none of the keys seem to stick, the trackpad looks fine. no bottom panel sqeaking. no harddrive malfunctioning. hopefully this is the one... cause im outta time. if anything happens i cant send it back in D:

    will keep you guys updated!
     
  27. RustyShack

    RustyShack Notebook Enthusiast

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    For those of you that had to RMA how long did it take? And for those that just went for the refund how did that process go?

    I've been on the hunt for an ultra book but I've finally realized that one just won't cut it for what I need. I'm ok with risking that I'll get a defected laptop with the Envy here but my problem is I don't want to wait 2-3 to get the damn thing then turn around wait another 2-3 weeks on getting an RMA. I'm in a rush to make the coupon deadline (I know if I get a good one I'll be happy with the envy) but I just don't want to get myself into some long drawn out process.
     
  28. adamdoom89

    adamdoom89 Notebook Consultant

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  29. khruby

    khruby Notebook Enthusiast

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  30. khruby

    khruby Notebook Enthusiast

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    Is there any problem with just leaving my factory hybrid drive as it is with the OS/drivers/etc on it when I move it to the second bay? If I read correctly, the computer will only boot from the primary hard drive bay so once I've slipped my SSD into the primary bay and installed windows on it, the computer will always read from that drive, right? The reason I'd leave the OS on the hybrid drive is just for another means of backup. I'll probably never need the little room it will take up.
     
  31. PaKii94

    PaKii94 Notebook Virtuoso

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    noooooooooooooooooooo my replacement was perfect! STUPID SCREEN! IT HAD TO HAVE A DEAD PIXEL!!!! :eek:


    THankfully i have the care package thing so ima just use that for inhome service to replace the screen. im not sending this one back.
     
  32. doctorman

    doctorman Notebook Consultant

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    Guys I have an EXTRA HDD Caddy for the ENVY 17 3200
    Original from HP
    If anyone wants it drop me a PM
    25$ + shipping (5$) paypal
     
  33. Cupid412

    Cupid412 Newbie

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    Guys, is there any special gestures with Envy 17's touch pad ?
    I mean I've always use the touch pad with just one finger and I heard that Macbook (Pro)'s users have many multi-touch gestures with their touchpad (not sure if it correct or not ?!)

    So, what can you guys do with your touchpad except one-finger-moving and double-left-clicking ?
     
  34. Derfael

    Derfael Newbie

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    That is what I did with my Hybrid drive after I installed the SSD and ran the recovery disc. No issues.
     
  35. amdme127

    amdme127 Notebook Consultant

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    I have been in the same boat with laptops that have come subpar, with scratches etc. So I feel for you regarding that. Otherwise, the battery and the startup are all completely normal for a new laptop. They never ship a battery fully charged, it is not good for the battery and for making sure it lasts. As for Windows, that is what a fresh install of Windows 7 looks like without all the crapware and bloatware that cheaper laptops come with. I feel for your situation with the quality control, I hope HP will be able to help you and quickly at that.
     
  36. DruFaith

    DruFaith Notebook Geek

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    Go into the mouse settings in the control panel. They have a video in there that shows all the gestures. Double finger scrolling.....3 finger flicks ......spread fingers to enlarge.....pinch fingers to reduce....twist fingers to rotate ....on and on.
     
  37. svolk

    svolk Newbie

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    Unboxing.jpg HP dv7 & HP Envy 17.jpg Hi all. Just thought I'd add a few comments about the Envy 17t-3200. I just received mine a few days ago and, so far, am loving it. It's definitely a major upgrade from my "old" dv7 laptop.

    As far a I can tell everything is functioning perfectly. The Envy screen is considerable brighter than the dv7 it replaces, even with the brightness adjusted down a couple notches. It is reflective, but not really noticeable when in use. The dv7 screen was reflective also when the screen was black. It's the first machine I've had with a clicklet-style keyboard, and after using it I like it better also. The back lighting is pretty cool (you can turn it off using a designated key on the keyboard). In normal use it runs cool and quiet. I haven't even heard the fans yet, but I haven't tested then under gaming conditions yet. I'm not a big gamer anyway, but maybe I'll install Call of Duty 4 and see how it does running that. There is A LOT less bloatware than on previous HP laptops, which you can remove using Control Panel or a third party program such as Revo. Start up...wow! With the installed hybrid HD, Windows starts in less than 30 seconds, which is more than twice as the dv7.

    I'm sure I've left a few things out, but I just wanted to post some positive information about this terrific machine. Oh, it did have two stickers on the right wrist pad (Window 7 and Intel Core i7) which I immediately removed. For the price, this is a dynamite machine.

    What I ordered: (short version)
    Envy17t-3200 CTO
    • Windows 7 Home Premium 64-bit
    • 3rd Generation Intel Core i7-3610QM Processor
    • Radeon HD 7850 M Graphics w/ 1 GB GDDR5
    • 8GB 1600MHz DDR3 System Memory (2 Dimms)
    • 750GB 7200rpm Hybrid Hard Drive
    • 17.3-inch Radiance Full HD Infinity LED-backlit Display (1920x1080)
    • Blu-ray Player & SuperMulti DVD burner
    • Intel 802.11a/b/g/n WLAN and Bluetooth with Wireless Display Support

    Retail Price As Ordered: $1773
    Price w/ Coupon: $1188
    Total Price w/ California Tax & Fees: $1288

    When I ordered: July 16, 2012
    Estimated Shipment Date: July 26, 2012
    Shipment Date: July 25, 2012 **
    Delivery Date: July 30, 2012

    **HP notified me that the item was shipped on July 25th but it missed the FedEx cutoff, so the actual shipping date is July 26th.

    What I left out above: Battery life has been over 5 hours (non-gaming) of net surfing, getting familiar with my new toy, adding software, etc. with music playing as I did those things. Speaking of music, the Beats Audio sound is good. I think the old dv7-1285dx had a little more bass (built-in sub woofer), but the Beats is a very true sound. I haven't noticed any random volume change, which has been discussed in many posts. One minor "quibble"...to turn the volume up you scroll the wheel down, and to turn the volume down you scroll the wheel up. Huh?
     
  38. Cupid412

    Cupid412 Newbie

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    ^ holy sh*t, dat coupon !
    I ordered mine (17-3270nr) on amazon. The price was $1328.77 and I had to pay extra $200 for shipping, pretty sh*tty, right ? (I'm asian)
     
  39. arod20832

    arod20832 Notebook Geek

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    Just curious what caused the usb to burn you so quickly? What where you using it for?

    Sent from my SGH-T999 using Tapatalk 2
     
  40. DruFaith

    DruFaith Notebook Geek

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    Non 3D 17 3200 NON SWITCHABLE GRAPHICS

    Hopefully this won't be too drawn out...
    Got my Envy earlier this week. I was really likin' it. My main purpose for it was a "productivity" laptop with the "MAIN" reason for the 3 external monitors. I have 3 Display Port adapters that I purchased from New Egg. Only using (2) ....the DP to DVI and the DP to VGA. A couple of days ago I plugged in the HDMI and got it up. THEN I plugged in the DP to DVI and it kicked out the HDMI. I could run one or the other. I did some extensive research on the Eyefinity and none of their instructions matched with what I had. In other words when they would say click this option...I didn't have the option. I made sure my drivers for the Intel and the ATI were both uptodate. I dug into the laptop and could never really find any option in the Catalyst Control Center for multiple monitors or Eyefinity.

    Today I plugged the 2 DP adapters in 1 DVI 1 VGA. Both of the monitors showed up. However when I plugged in the straight HDMI...it wouldn't go along with the DP ports......only one or the other.

    So since I had some time today and decided to call HP. I got a real nice guy by the name of Brandon. He went over and above the call of duty. He pretty much did everything I did....coming up with the same result. He said that there was an issue with the switchable graphics. I told he I understood that to be true of the 3D ...but not this model. He relayed back to me it was BOTH. That they were working on the issue. He went back and forth with the senior Techs and still no joy. We were trying to force it to go to the ATI Radeon by disabling the Intel and never actually could get the Radeon to pop in. When even uninstalled the Radeon to restart and reinstall. At this point he was trying to get AMD on the phone but they were closed today. He is suppose to call me back later on tonight after doing some more research.

    I told him I bought this specifically to run the 3 external monitors. He agreed with all the complaints I mentioned....that they should have had this worked out before making this a MAJOR selling point.

    So in a nut shell. It doesn't look like that the Radeon ever pops in on my laptop. No indication of Eyefinity hidden anywhere. CANNOT run 3 external monitors.

    So.........if any of you want to run 3 external monitors in the future....better check now!
     
  41. PaKii94

    PaKii94 Notebook Virtuoso

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    when u open up the beats control panel there is an option under the settings to switch it. i agree i like the other way better :p
     
  42. adamdoom89

    adamdoom89 Notebook Consultant

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  43. doctorman

    doctorman Notebook Consultant

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    a dual dock HDD USB 3.0 with 2 3TB HDD in it.
     
  44. Jstr_MSFT

    Jstr_MSFT Notebook Evangelist

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    Can you poke around and see how much he knows about the lack of switchable graphics on the 3D version? My case manager seems to think that it's not fixable. -_-
    Sent from my SGH-i917 Windows Phone using Board Express
     
  45. Jstr_MSFT

    Jstr_MSFT Notebook Evangelist

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    Not even with a BIOS update...
    Sent from my SGH-i917 Windows Phone using Board Express
     
  46. InfinLights

    InfinLights Notebook Enthusiast

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    So little update on my story, I called HP and explained my problems,the staff said they will exchange my Envy for a brand new one. As for the compensation for their mistakes,HP gave me free upgrade from 2x2 to 3x3 wireless card, standard optical drive to free blue ray drive, a free two days shipping and kept the price the same as I ordered my original one, so here is my specs:


    HP ENVY 17t-3200 Notebook PC
    • Windows 7 Home Premium 64-bit
    • 3rd generation Intel(R) Core(TM) i7-3610QM Processor (2.3 GHz, 6MB L3 Cache)
    • Radeon(TM) HD 7850M Graphics 1GB GDDR5 Memory [HDMI, DP]
    • 8GB 1600MHz DDR3 System Memory (2 Dimm)
    • 750GB 7200rpm Hybrid Hard Drive
    • Microsoft(R) Office Starter: reduced-functionality Word/Excel(R) only, No PowerPoint(R)/Outlook(R)
    • FREE 2-year Norton Internet Security subscription (a $99 value). Pre-installed.
    • 6 Cell Lithium Ion Battery - Up to 5.25 hours of battery life +++
    • 17.3-inch diagonal Radiance Full HD Infinity LED-backlit Display (1920x1080)
    • Blu-ray player & SuperMulti DVD burner
    • 720p HD video streaming webcam supports Skype
    • Intel 3x3 802.11a/b/g/n WLAN and Bluetooth
    • Full-size Radiance backlit keyboard with numeric keypad
    • Adobe(R) Photoshop(R) Elements 10 & Adobe Premiere(R) Elements 10
    • 2 year limited warranty included
    • HP Home & Home Office Store in-box envelope

    And also two days free shipping all for just $1,225.49 (including $100 NY tax) , its a good deal for me? :tongue:
     
  47. DruFaith

    DruFaith Notebook Geek

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    Brandon did call back. He said that he and the other techs there have been trying to solve the problem of not being able to access eyefinity and were not able to. He is going to call back Monday morning and have a hold of an AMD ATI tech.

    I said to Brandon.....surely I am not the 1st one that has brought up this issue. He said it was the 1st for him. I find it a little odd that none of the techs had any input.

    We shall see.
     
  48. Cupid412

    Cupid412 Newbie

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    I got my envy about 1.5 hour ago. The battery is empty. I plugged the charger and the white led started blinking.
    Now my laptop has already charged for about an hour and I still can't turn it on yet. (press and/or hold the power few times but nothing happened).
    So how long do I have to charge before I can turn it on ? or is there any problem with my laptop ?
     
  49. InfinLights

    InfinLights Notebook Enthusiast

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    I am afraid that the Envy you got is a defective one,all HP laptop came with a half charged battery; even if the battery you have is empty at first, once you plugged in your charger for the laptop,the machine should turn on instantly. So you need to call up HP ASAP and request an exchange,the earlier you can call them up and ask for a RMA to ship the laptop back to HP's warehouse, the sooner you can get your exchange laptop ship to you. Normally it takes 4-5 days for FedEx to ship your defective laptop back to warehouse, then it will takes HP around 14-18 days to build your laptop, and another 4-5 days to ship back to you by FedEx. Call HP right away, do not wait for another day.
     
  50. ElEnvy

    ElEnvy Notebook Enthusiast

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    I called HP yesterday and @ the end they said it would ship on the 27th, which is friggin 23 days lol. My current laptop only took 12 days to ship, wtheck?
     
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